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Lumen Managed Security Services vs Trustwave Managed Security Services comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Lumen Managed Security Serv...
Ranking in Managed Security Services Providers (MSSP)
10th
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Trustwave Managed Security ...
Ranking in Managed Security Services Providers (MSSP)
7th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Managed Security Services Providers (MSSP) category, the mindshare of Lumen Managed Security Services is 1.2%, down from 1.8% compared to the previous year. The mindshare of Trustwave Managed Security Services is 3.1%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Security Services Providers (MSSP)
 

Featured Reviews

Kevin-Wilson - PeerSpot reviewer
Proactive reporting enhances network security
Customer service is dependent upon account teams. It varies from one client to the next and is inconsistent. It's not about the payment, rather, it's about the size of their spending. For instance, a small shop at the end of a street compared to an IBM, with IBM spending significantly more, receives more support. Is that fair? I think a client is a client.
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Top Industries

By visitors reading reviews
No data available
Educational Organization
60%
Computer Software Company
16%
Real Estate/Law Firm
5%
Non Profit
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Lumen Managed Security Services?
I demand from an SLA, and this is where the contracts come into play. I write contracts, develop improved SLAs, improved rates, terms, support, and turnaround times. That's where I add the most val...
What needs improvement with Lumen Managed Security Services?
Client support and reporting need improvement. A more proactive than reactive approach to issues or events is necessary.
What is your primary use case for Lumen Managed Security Services?
I use the services for network security, which ties in with my firewalls and what is shared internally and externally.
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Comparisons

No data available
No data available
 

Also Known As

CenturyLink-Savvis Managed Security Services, CenturyLink Managed Security Services
No data available
 

Overview

Information not available
 

Sample Customers

First Southwest Bank
Manna Enterprises
Find out what your peers are saying about Secureworks, Check Point Software Technologies, Ace Cloud Hosting and others in Managed Security Services Providers (MSSP). Updated: January 2025.
838,713 professionals have used our research since 2012.