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Secureworks Taegis Managed XDR / MDR vs Trustwave Managed Security Services comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Secureworks Taegis Managed ...
Ranking in Managed Security Services
1st
Average Rating
7.8
Number of Reviews
13
Ranking in other categories
Managed Detection and Response (MDR) (8th)
Trustwave Managed Security ...
Ranking in Managed Security Services
10th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Featured Reviews

AH
Sep 8, 2023
Offers robust real-time monitoring capabilities but issues with stability of the solution
The deployment could definitely be improved. We still have some of the RedCloak agents. They don't have a remote-controlled uninstall. You have to manually connect to every machine to remove it. Taegis, that's not an issue with Taegis. Taegis actually does work that way. You can remove it. We push it out from Intune. But the RedCloak has tied it even after supposedly running the uninstall; it's still there. In future releases, if Taegis could come with bundled AV. It would be a great feature, which was actually one of the reasons why we moved to CrowdStrike because of the bundled solution.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pricing and Cost Advice

"The Red Cloak agent is free."
"It is expensive but there is no better product than this."
"The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."
"Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."
"The pricing of Dell Secureworks is very reasonable."
"The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."
"Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."
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Top Industries

By visitors reading reviews
Computer Software Company
22%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
Educational Organization
57%
Computer Software Company
14%
Non Profit
9%
Real Estate/Law Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Secureworks Taegis ManagedXDR?
The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that res...
What is your experience regarding pricing and costs for Secureworks Taegis ManagedXDR?
It is worth the money. It is expensive but there is no better product than this.
What needs improvement with Secureworks Taegis ManagedXDR?
The integration would look better with other products, with other EDRs, with other firewalls, with other older versions of firewalls, and the versions of software and hardware. Then, basically, it'...
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Also Known As

Secureworks Red Cloak Managed Detection and Response, Dell Secureworks, SecureWorks Taegis Managed TDR
No data available
 

Overview

 

Sample Customers

RICOH, Owens and Minor
Manna Enterprises
Find out what your peers are saying about Secureworks, Check Point Software Technologies, Ace Cloud Hosting and others in Managed Security Services. Updated: August 2024.
800,688 professionals have used our research since 2012.