I would recommend using this solution if you have the money to do it. Overall, I would rate the solution a ten out of ten because Secureworks's team comes weekly, and they tell us what gaps we have in the network and what something happened. Maybe there's a critical error, they come to it's the response, basically. It's the response.
I rate Secureworks Taegis ManagedXDR a six out of ten. I advise others to learn the query language for the product. It is essential to understand analytics detection rules.
Account Manager at a computer software company with 51-200 employees
MSP
Top 5
2023-06-21T16:25:15Z
Jun 21, 2023
We're pretty satisfied with the solution. I'd advise on the front end, to make sure you engage well with your customer experience manager to learn the platform. Just make sure you're able to take advantage of everything it has to offer. It's a powerful tool, and if you don't make the time to learn it, you'll be missing out on functionality. Overall, I would rate the solution an eight out of ten.
Solutions Architect at a computer software company with 51-200 employees
MSP
2021-08-13T21:43:00Z
Aug 13, 2021
On a scale of one to ten, I'd rate Secureworks Red Cloak MDR an eight, because it's been really good. I don't know everything about it yet. The deployment was easy. We just put on some of the end points, so we're still talking about what's going on there. But to my knowledge, there's been no issues with it. It has a good reputation, so I don't really have a lot of insight to give you detailed feedback.
Learn what your peers think about Secureworks Taegis Managed XDR / MDR. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
Security Consultant at a consultancy with 51-200 employees
Consultant
2020-12-06T14:02:51Z
Dec 6, 2020
I'm not sure of which version of the solution we are using. While my company doesn't have a relationship with them, our client who went with the Dell solution did have a pretty strong relationship with Dell already. They were able to leverage that relationship, and bought Dell hardware and so on. They were able to get some good people to demo and to discuss the MSSP solution for them. It's an internal tool, it was developed internally. My sense is it's still got a ways to go in terms of having a shrink-wrap capability. If you want a shrink-wrap capability, you need to go with something smaller and something that's been out there on the market for a while. Red Cloak is more for internal Dell consultants. Overall, I would rate the solution at an eight out of ten.
Secureworks Taegis Managed XDR is a managed detection and response (MDR) tool that combines security analytics software, 24x7 support, threat hunting, and incident response into a standalone product. In a single dashboard, users can see the whole story of their endpoint, network, and cloud activity, making event correlation simple. XDR operationalizes threat intelligence by automatically connecting our threat landscape knowledge with your security telemetry and regularly updated threat...
I would recommend using this solution if you have the money to do it. Overall, I would rate the solution a ten out of ten because Secureworks's team comes weekly, and they tell us what gaps we have in the network and what something happened. Maybe there's a critical error, they come to it's the response, basically. It's the response.
I would recommend using the solution. Overall, I would rate the solution a seven out of ten.
I rate Secureworks Taegis ManagedXDR a six out of ten. I advise others to learn the query language for the product. It is essential to understand analytics detection rules.
We're pretty satisfied with the solution. I'd advise on the front end, to make sure you engage well with your customer experience manager to learn the platform. Just make sure you're able to take advantage of everything it has to offer. It's a powerful tool, and if you don't make the time to learn it, you'll be missing out on functionality. Overall, I would rate the solution an eight out of ten.
I rate Secureworks Taegis ManagedXDR seven out of 10.
On a scale of one to ten, I'd rate Secureworks Red Cloak MDR an eight, because it's been really good. I don't know everything about it yet. The deployment was easy. We just put on some of the end points, so we're still talking about what's going on there. But to my knowledge, there's been no issues with it. It has a good reputation, so I don't really have a lot of insight to give you detailed feedback.
I would recommend this solution. I would rate Secureworks Red Cloak MDR a seven out of ten.
I'm not sure of which version of the solution we are using. While my company doesn't have a relationship with them, our client who went with the Dell solution did have a pretty strong relationship with Dell already. They were able to leverage that relationship, and bought Dell hardware and so on. They were able to get some good people to demo and to discuss the MSSP solution for them. It's an internal tool, it was developed internally. My sense is it's still got a ways to go in terms of having a shrink-wrap capability. If you want a shrink-wrap capability, you need to go with something smaller and something that's been out there on the market for a while. Red Cloak is more for internal Dell consultants. Overall, I would rate the solution at an eight out of ten.