Try our new research platform with insights from 80,000+ expert users
Secureworks Taegis Managed XDR / MDR Logo

Secureworks Taegis Managed XDR / MDR Reviews

Vendor: Secureworks
3.9 out of 5
601 followers
Start review

What is Secureworks Taegis Managed XDR / MDR?

Featured Secureworks Taegis Managed XDR / MDR reviews

Secureworks Taegis Managed XDR / MDR mindshare

Product category:
As of April 2025, the mindshare of Secureworks Taegis Managed XDR / MDR in the Managed Security Services Providers (MSSP) category stands at 7.5%, down from 8.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Managed Security Services Providers (MSSP)

PeerAnalyst reports based on Secureworks Taegis Managed XDR / MDR reviews

TypeTitleDate
CategoryManaged Security Services Providers (MSSP)Apr 9, 2025Download
ProductReviews, tips, and advice from real usersApr 9, 2025Download
ComparisonSecureworks Taegis Managed XDR / MDR vs Check Point CloudGuard Network SecurityApr 9, 2025Download
Suggested products
TitleRatingMindshareRecommending
BlueVoyant CORE0.01.6%0%0 interviewsAdd to research
LevelBlue4.02.7%100%1 interviewAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

Pricing

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
23%
Manufacturing Company
8%
Financial Services Firm
8%
Government
8%
Healthcare Company
7%
Retailer
4%
Educational Organization
4%
University
3%
Legal Firm
3%
Insurance Company
3%
Media Company
3%
Non Profit
3%
Consumer Goods Company
2%
Comms Service Provider
2%
Real Estate/Law Firm
2%
Wholesaler/Distributor
2%
Outsourcing Company
2%
Construction Company
2%
Energy/Utilities Company
1%
Hospitality Company
1%
Pharma/Biotech Company
1%
Transportation Company
1%
Performing Arts
1%
Marketing Services Firm
1%
Religious Institution
1%
Wellness & Fitness Company
1%
Logistics Company
1%
Leisure / Travel Company
1%
Recreational Facilities/Services Company
1%

Learn more about Secureworks Taegis Managed XDR / MDR

Secureworks Taegis Managed XDR / MDR customers

Related questions

 

Secureworks Taegis Managed XDR / MDR reviews

Sort by:
Tom Kar - PeerSpot user
Senior Security Specialist at Sopra
Verified user of Secureworks Taegis Managed XDR / MDR
Aug 29, 2023
Has a user-friendly setup process, but its query language needs improvement

Pros

" We can easily isolate affected machines in the network."

Cons

"Secureworks Taegis ManagedXDR's query language and stability need improvement."
SL
Account Manager at a computer software company with 51-200 employees
Verified user of Secureworks Taegis Managed XDR / MDR
Jun 27, 2023
Offers proactive threat hunting and actively examines our environment

Pros

"The most valuable feature is the fast alerting and response time. "

Cons

" It would be nice if the solution were a little more affordable."
Find out what your peers are saying about Secureworks Taegis Managed XDR / MDR. Updated March 2025
845,712 professionals have used our research since 2012.
AH
IT Manager at a comms service provider with 201-500 employees
Verified user of Secureworks Taegis Managed XDR / MDR
Sep 17, 2023
Offers robust real-time monitoring capabilities but issues with stability of the solution

Pros

"The solution definitely made us way more aware of the possibilities out there. "

Cons

"The deployment could definitely be improved."
MukeshKumar5 - PeerSpot user
Cyber security manager at Apparel
Verified user of Secureworks Taegis Managed XDR / MDR
Apr 23, 2021
Provides visibility and control, shows only important things, but needs tamper protection and more visibility across endpoints

Pros

"It provides more visibility and more control over endpoints. It reduces the noise. It clears things and only shows things that are really important. It only shows those things that need to be looked at or need to be investigated further. Other similar solutions give you a lot of alerts and other things, but Secureworks gives you a defined or less noisy view so that you can work or focus on things that are important in terms of investigation, response, and remediation."

Cons

"Tamper-proofing or tamper protection is still pending in Secureworks. Tamper protection will make it more secure. If I'm an admin of a device, I can uninstall an agent without the knowledge of the security or Secureworks admin. If someone gets hold of one endpoint with admin credentials, he can remove anything, and an organization will lose visibility. They need to work on providing more visibility across endpoints. A couple of times it has happened that the cloak agent is there, but it did not get activated, or there were some issues. The machine was restarted, but the cloak agent didn't run. In such cases, you have to troubleshoot. It is a big issue if a cyber attack is happening, and your machine is rebooted, but the events are not captured. "
MJ
Solutions Architect at Logicom Sales Inc
Verified user of Secureworks Taegis Managed XDR / MDR
Nov 22, 2023
Good for risk mitigation and offers good support

Pros

"The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that responds to you."

Cons

"The integration would look better with other products, with other EDRs, with other firewalls, with other older versions of firewalls, and the versions of software and hardware. "
RO
Systems Administrator at a tech services company with 501-1,000 employees
Verified user of Secureworks Taegis Managed XDR / MDR
Mar 10, 2023
Their threat intel and integration are decent, but deploying the sensors is a headache

Pros

"Securworks' threat intel seems pretty decent, and they integrate with several solutions we have, such as Azure AD, so all our Microsoft 365 stuff is covered. "

Cons

"We did a PoC of their next-gen antivirus product, but it wasn't ready yet. It was underdeveloped and caused a lot of issues. We'd like to move away from Carbon Black, but they said that it's probably still not to a point where we'd be happy with it. Carbon Black and RedCloak seem to work fine for us. "
PeerSpot user
Solutions Architect at a computer software company with 51-200 employees
Verified user of Secureworks Taegis Managed XDR / MDR
Aug 18, 2021
Good reputation with easy setup

Pros

"The initial setup was very straight forward."

Cons

"In terms of ROI, I'd be surprised if there is any investment return on the SIM. "
PeerSpot user
Security Consultant at a consultancy with 51-200 employees
Verified user of Secureworks Taegis Managed XDR / MDR
Dec 7, 2020
Good for managing alerts, has great automatic responses, and is flexible with pricing

Pros

"The pricing is flexible."

Cons

"Dell Secureworks is for higher-end customers and it's not quite as straightforward to implement or to get up and running as some of the other solutions."