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Intercept X Endpoint vs Secureworks Taegis Managed XDR / MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Intercept X Endpoint
Ranking in Managed Detection and Response (MDR)
8th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
104
Ranking in other categories
Endpoint Protection Platform (EPP) (9th), Endpoint Detection and Response (EDR) (8th), ZTNA (9th), Extended Detection and Response (XDR) (10th), Ransomware Protection (4th)
Secureworks Taegis Managed ...
Ranking in Managed Detection and Response (MDR)
10th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
13
Ranking in other categories
Managed Security Services Providers (MSSP) (2nd)
 

Mindshare comparison

As of April 2025, in the Managed Detection and Response (MDR) category, the mindshare of Intercept X Endpoint is 0.9%, up from 0.3% compared to the previous year. The mindshare of Secureworks Taegis Managed XDR / MDR is 4.3%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Khandokar Rabbi - PeerSpot reviewer
Used for endpoint security, ransomware protection, virus protection, and server security
Intercept X Endpoint is deployed on the cloud in our organization. Previously, we had two ransomware attacks when we were using Kaspersky as an endpoint security. We didn't face any ransomware attacks after using Intercept X Endpoint for endpoint security. Intercept X Endpoint has simplified our malware detection. Since we have already implemented the policies in the cloud, all the malware is automatically detected. The solution also detects and removes new malware that can also come from the cloud AI engine. Integrating Intercept X Endpoint with our current security infrastructure was very easy. In my opinion, Sophos is a better solution because we are using Sophos endpoint security and network security. These two things sync with each other and monitor the packets and network traffic. No other vendor has simultaneous devices to check everything. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.
Tom Kar - PeerSpot reviewer
Has a user-friendly setup process, but its query language needs improvement
The product has valuable features for the EDR section. We can easily isolate affected machines in the network. It helps us prevent the spreading of malware or ransomware further Secureworks Taegis ManagedXDR's query language and stability need improvement. Additionally, its price could be better…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The updates and a lot of the day-to-day fiddling that you would have to do with it, can all be done from the cloud so it's easy to manage, and very easy to administer."
"The most effective features of Intercept X Endpoint for threat prevention are ransomware protection, miscellaneous behavior detection, and network threat protection."
"It is stable."
"One reason why I have stuck with Sophos is because it grabs it and deals with it, and if it's known malware, it can quarantine it or delete it."
"Its AI algorithms provide excellent protection against attackers."
"The threat analysis center is nice."
"The product is user-friendly."
"We find all features valuable. It has zero-day protection, which is the most valuable feature of Intercept X. We have Intercept X with EDR. EDR is a very important feature. It gives an idea about the source of a particular attack. An administrator gets to know everything, which helps in understanding the things that need to be done or protected in the organization. Based on this information, an administrator can decide what needs to open or allowed in the network. Without EDR, Intercept X is like an antivirus, and the administrator won't get to know the things going on at the organizational level. I recommend purchasing an EDR solution for every organization."
"It provides more visibility and more control over endpoints. It reduces the noise. It clears things and only shows things that are really important. It only shows those things that need to be looked at or need to be investigated further. Other similar solutions give you a lot of alerts and other things, but Secureworks gives you a defined or less noisy view so that you can work or focus on things that are important in terms of investigation, response, and remediation."
"This solution gathers the information logs from all devices and correlates all the information. It notifies us of any critical events taking place across our networks which has been valuable."
"We don't have a full SOC, so it's helpful to have them sifting through our alerts and only bringing actionable items to us."
"The initial setup was very straight forward."
"Securworks' threat intel seems pretty decent, and they integrate with several solutions we have, such as Azure AD, so all our Microsoft 365 stuff is covered."
"There are some patent pending detectors within the platform that provides a lot of value."
"The most valuable features are IDS and IPS."
"The most valuable feature is the fast alerting and response time."
 

Cons

"The detection and the AI capabilities should be improved upon."
"When I use a proxy, I can bypass Sophos, which is an area that needs improvement."
"The initial setup was not very user-friendly."
"Intercept X could enhance its support services, particularly in terms of response time and resource allocation."
"The price of this solution can be improved."
"Should include additional integration."
"The initial setup can be difficult if you don't come in with at least some knowledge about the product."
"To be a perfect product, the price would have to be a bit better."
"Dell Secureworks could improve its integration with other third-party solutions."
"This solution could be improved with a higher degree of automation such as automated emails, triggers and defining the severity of the cases."
"The deployment could definitely be improved."
"Secureworks Taegis ManagedXDR's query language and stability need improvement."
"In terms of ROI, I'd be surprised if there is any investment return on the SIM."
"Dell Secureworks is for higher-end customers and it's not quite as straightforward to implement or to get up and running as some of the other solutions."
"Tamper-proofing or tamper protection is still pending in Secureworks. Tamper protection will make it more secure. If I'm an admin of a device, I can uninstall an agent without the knowledge of the security or Secureworks admin. If someone gets hold of one endpoint with admin credentials, he can remove anything, and an organization will lose visibility. They need to work on providing more visibility across endpoints. A couple of times it has happened that the cloak agent is there, but it did not get activated, or there were some issues. The machine was restarted, but the cloak agent didn't run. In such cases, you have to troubleshoot. It is a big issue if a cyber attack is happening, and your machine is rebooted, but the events are not captured."
"The integration with the Carbon Black sensor could be better. ManagedXDR doesn't seem to know how to extract the forensic data from an endpoint that was quarantined by Carbon Black."
 

Pricing and Cost Advice

"The price of the product is okay, in my opinion. The tool's cost per user and per annum basis is around INR 700 to 800."
"On a per-user basis, my company has to pay a certain amount of money."
"The solution’s pricing is high."
"The price of the solution is average compared to the market."
"It is a high-cost solution."
"You can pay monthly, but most of our customers choose annual subscriptions because they are less expensive."
"The price of Sophos Intercept X is expensive. The license is paid on an annual basis. There are extra features that can be added depending on the endpoints. The solution is priced twice as much as the Comodo solution."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing ten out of ten."
"The Red Cloak agent is free."
"The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."
"Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."
"Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."
"The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."
"The pricing of Dell Secureworks is very reasonable."
"It is expensive but there is no better product than this."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
7%
Financial Services Firm
6%
Comms Service Provider
6%
Computer Software Company
23%
Manufacturing Company
9%
Financial Services Firm
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
I would describe it as economical, but not much cheaper than other solutions.
What do you like most about Secureworks Taegis ManagedXDR?
The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that res...
What is your experience regarding pricing and costs for Secureworks Taegis ManagedXDR?
It is worth the money. It is expensive but there is no better product than this.
What needs improvement with Secureworks Taegis ManagedXDR?
The integration would look better with other products, with other EDRs, with other firewalls, with other older versions of firewalls, and the versions of software and hardware. Then, basically, it'...
 

Also Known As

Sophos Intercept X
Secureworks Red Cloak Managed Detection and Response, Dell Secureworks, SecureWorks Taegis Managed TDR
 

Overview

 

Sample Customers

Flexible Systems
RICOH, Owens and Minor
Find out what your peers are saying about Intercept X Endpoint vs. Secureworks Taegis Managed XDR / MDR and other solutions. Updated: April 2025.
849,600 professionals have used our research since 2012.