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Intercept X Endpoint pros and cons

Vendor: Sophos
4.2 out of 5
378 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Intercept X Endpoint offers strong ransomware protection and advanced threat detection capabilities.
It seamlessly integrates with Sophos firewalls, enhancing security management through synchronized policies.
Behavior-based and non-signature threat detection enhances protection against zero-day threats.
Intercept X Endpoint is highly scalable and supports multi-platform environments, ensuring a unified approach to endpoint security across various devices.
Managed Detection and Response service provides proactive threat removal and monitoring, crucial for data-sensitive sectors like finance.

CONS

Sophos Intercept X Endpoint's initial setup can be challenging and not user-friendly, often requiring assistance from support or integrators.
Technical support needs improvement in terms of response time and resource allocation, leading to delays in addressing issues.
Price remains a point of contention, with many users calling for a reduction to improve accessibility and competitiveness.
Intercept X Endpoint is resource-intensive, affecting device performance by consuming a significant amount of RAM and processing power.
Improvements are needed in integration with other technologies, particularly with firewall and device management solutions, to enhance functionality and efficiency.
 

Intercept X Endpoint Pros review quotes

reviewer1452492 - PeerSpot reviewer
Dec 16, 2020
The updates and a lot of the day-to-day fiddling that you would have to do with it, can all be done from the cloud so it's easy to manage, and very easy to administer.
MP
Sep 16, 2020
The thing that I like about it is the synchronized security. You can tie endpoint protection and firewalls and a whole range of other services and products. You can get your servers taken in under this.
AD
Feb 23, 2021
The package we use also comes with spam filtering features, which are quite useful.
Learn what your peers think about Intercept X Endpoint. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
ZE
Oct 15, 2021
It is one of the best in terms of technicality.
MA
Sep 23, 2019
It is a practically maintenance free intelligent system that independently protects environments from malicious attacks.
reviewer1238874 - PeerSpot reviewer
Aug 23, 2020
It is not just a simple virus scanning product. It handles more advanced needs.
MP
Aug 12, 2022
The most valuable feature of Intercept X its ability to stay ahead of the infection. By the time the ransomware spreads to the next machine in line, the data has already been encrypted on that workstation. It didn't matter what the ransomware did because could go in and get it back.
reviewer1265688 - PeerSpot reviewer
Sep 22, 2020
The EDR (Enhanced Data Detection and Response) and the DLP (Data Loss Prevention) components are valuable assets.
reviewer1364232 - PeerSpot reviewer
Dec 19, 2020
Anti-virus captures malicious threats and an aggressive next generation firewall.
reviewer1418319 - PeerSpot reviewer
Sep 16, 2020
The most valuable feature is the behavioral, non-signature-based threat detection.
 

Intercept X Endpoint Cons review quotes

reviewer1452492 - PeerSpot reviewer
Dec 16, 2020
The number one thing I would like is if their support could be a little faster and it would be a little easier to get a hold of support when you need them.
MP
Sep 16, 2020
The problem is that if you have a lot of different components going on, each managed under a different umbrella, then you're going to be spending a lot of time hopping back and forth between the different components to see, "Well, I got hit here. What did my firewall see? I got hit in the firewall, the firewall says it allowed that attack in, did it land on anything to compromise any of my endpoints?"
AD
Feb 23, 2021
The initial setup can be a bit challenging.
Learn what your peers think about Intercept X Endpoint. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
ZE
Oct 15, 2021
If we can lower the price, it will be fantastic because it will generate more revenue for us.
MA
Sep 23, 2019
The product defends very well on its own but could possibly use enhancement in giving users more controls.
reviewer1238874 - PeerSpot reviewer
Aug 23, 2020
This product does not handle USB drives well.
MP
Aug 12, 2022
They should keep doing what they're doing. Both of them have entered the EDR/MDR space, and they're keeping up with their competitors. I have a hard time understanding why their capabilities aren't garnering more attention.
reviewer1265688 - PeerSpot reviewer
Sep 22, 2020
There is some issue with the reporting and refreshing information on resources that have been eliminated.
reviewer1364232 - PeerSpot reviewer
Dec 19, 2020
Deployment on cloud needs to be carried out manually.
reviewer1418319 - PeerSpot reviewer
Sep 16, 2020
When there is an event generated by either the firewall or Intercept X, and the originating IP address is the same, these should be merged into a single event rather than two.