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BigFix vs Intercept X Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Endpoint Protection Platform (EPP)
22nd
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
96
Ranking in other categories
Configuration Management (6th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
Intercept X Endpoint
Ranking in Endpoint Protection Platform (EPP)
9th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
104
Ranking in other categories
Endpoint Detection and Response (EDR) (8th), ZTNA (9th), Managed Detection and Response (MDR) (8th), Extended Detection and Response (XDR) (10th), Ransomware Protection (4th)
 

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 1.1%, up from 0.8% compared to the previous year. The mindshare of Intercept X Endpoint is 1.7%, down from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
Khandokar Rabbi - PeerSpot reviewer
Used for endpoint security, ransomware protection, virus protection, and server security
Intercept X Endpoint is deployed on the cloud in our organization. Previously, we had two ransomware attacks when we were using Kaspersky as an endpoint security. We didn't face any ransomware attacks after using Intercept X Endpoint for endpoint security. Intercept X Endpoint has simplified our malware detection. Since we have already implemented the policies in the cloud, all the malware is automatically detected. The solution also detects and removes new malware that can also come from the cloud AI engine. Integrating Intercept X Endpoint with our current security infrastructure was very easy. In my opinion, Sophos is a better solution because we are using Sophos endpoint security and network security. These two things sync with each other and monitor the packets and network traffic. No other vendor has simultaneous devices to check everything. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Having higher visibility on patching level, on patching successful, and non-successful has been a way that BigFix has improved my organization. Also, the ability to customize the content to do what we need it to do is very powerful and very flexible for us. Finally, in the area of custom interfaces like REST API really gives us the ability to provide for our external customers."
"I’ve found patching to be the most valuable feature of the solution."
"BigFix technical support is good."
"In terms of vulnerability management, it gives tough competition by providing a single management console with multiple benefits."
"The architecture for patching and the 100% correct reporting makes BigFix stand apart from other solutions."
"It is a one-stop tool that allows you to do everything. It supports reporting, vulnerability management, patch management, and configuration. All things can be done in one tool."
"The solution has many useful features. Its main advantage is simplicity - you can do everything from one console, regardless of the task. It supports many operating systems and is scalable to up to 250,000 clients."
"The most valuable feature of BigFix is the reporting tool and patching Windows."
"All of the features are very important for anyone who is supporting a large number of computers."
"This solution offers very good performance and it has great features."
"Technical support is responsive and adept."
"The solution is overall quite good, the services are performing well. It is very good for those who are using standard PC configurations. It does not block their system up by taking up a lot of resources."
"There are additional security features in Sophos Intercept X as well as proxy rules and settings that help us in minimizing the sites that our agents can go to, even after their work hours."
"The most valuable feature is the CryptoGuard in Sophos. In a case of a ransomware attack, this feature comes into action to protect us."
"Machine learning is used to detect the threat and it does so by prioritizing the suspicious activities."
"The most valuable feature is the anti-ransomware capability. It's been helpful because we have been seeing a lot of information around what the ransomware hit."
 

Cons

"I would like to see more integration with external data."
"The relevant language takes a little getting used to since it's not used anywhere else in the industry. It's just in the BigFix environment."
"It could use better integration with Hypervisor products like VMware."
"The stability is generally pretty good. The one thing that we came across is the battle between load on endpoints and load on our servers and relays versus how quickly, effectively and reliably actions can be taken. I'd like to not have to take an action on a system while I'm working with someone and then have to say whether something will happen between five seconds or thirty minutes from that point."
"Maybe the online help could be improved. It'd be nice if you would have a lot more phrases and keywords that you could search for and find answers with the help."
"BigFix could improve its asset management capabilities to discover assets, including hardware."
"Relay selection and availability needs improvement as an incorrect relay selected can cause network chokes."
"In order to derive maximum benefit from BigFix, it is essential that we configure all of its features and implement them effectively. If the automation could be improved we would be able to mitigate the risks associated with zero-day threats."
"They should work on the logs and events. Sophos Intercept X needs to increase the interface test so that it can export to a live event."
"Sophos Intercept X could improve on its setup process. They could make it easier to have a baseline set up for the system, or at least provide more understanding of what the baseline is when you first install it. This could be a matter of lack of training on my part, but it's difficult to receive training on solutions that are not Cisco. Cisco is the only vendor with classes or courses."
"Intercept X could enhance its support services, particularly in terms of response time and resource allocation."
"The deployment part needs to be improved."
"Integration with firewall solutions could be better."
"There are not any solutions that are a 10 out of 10. A 10 would be perfect protection with no impact on the performance of the device. This is not the case, there is some impact on the performance of the device."
"The EDR could be improved, and perhaps the User Interface."
"We've had difficulty with uninstalling the solution. When we try to uninstall an old version of the basic Sophos Antivirus, it doesn't seem to uninstall completely."
 

Pricing and Cost Advice

"The price is very fair."
"The cost is slightly high."
"Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
"The price is reasonable, but our customers find it expensive."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
"Its price is very reasonable."
"The price of BigFix could be lower. However, I am always seeking a lower price."
"The price is pretty good."
"They offer both monthly and yearly licenses."
"The price of this solution is a little high compared to competitors because they do not have a proper pricing structure."
"Licensing fees are paid monthly."
"It's not bad, but compared to competitors, it's a little bit on the high side. The price could be more competitive."
"I am not sure about the cost. I would guess it to be between $50 to $60 per license. This would be the cost of the overall subscription. There is no additional fee."
"Its price depends on the scenario. It is very expensive, but it is not more expensive than other vendors. The price of Check Point and other vendors is much higher than Sophos."
"The solution offers both a three-year license and an annual license. I would rate the product's pricing a one out of ten."
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Top Industries

By visitors reading reviews
Educational Organization
52%
Financial Services Firm
7%
Government
6%
Computer Software Company
5%
Computer Software Company
20%
Manufacturing Company
7%
Financial Services Firm
6%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many. Building a management console is quick and si...
How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
I would describe it as economical, but not much cheaper than other solutions.
 

Also Known As

Tivoli Endpoint Manager
Sophos Intercept X
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Flexible Systems
Find out what your peers are saying about BigFix vs. Intercept X Endpoint and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.