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BigFix vs Intercept X Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Endpoint Protection Platform (EPP)
14th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
95
Ranking in other categories
Configuration Management (5th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
Intercept X Endpoint
Ranking in Endpoint Protection Platform (EPP)
6th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
103
Ranking in other categories
Endpoint Detection and Response (EDR) (7th), ZTNA (9th), Managed Detection and Response (MDR) (8th), Extended Detection and Response (XDR) (11th), Ransomware Protection (3rd)
 

Mindshare comparison

As of January 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 1.0%, up from 0.8% compared to the previous year. The mindshare of Intercept X Endpoint is 2.0%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
Khandokar Rabbi - PeerSpot reviewer
Used for endpoint security, ransomware protection, virus protection, and server security
Intercept X Endpoint is deployed on the cloud in our organization. Previously, we had two ransomware attacks when we were using Kaspersky as an endpoint security. We didn't face any ransomware attacks after using Intercept X Endpoint for endpoint security. Intercept X Endpoint has simplified our malware detection. Since we have already implemented the policies in the cloud, all the malware is automatically detected. The solution also detects and removes new malware that can also come from the cloud AI engine. Integrating Intercept X Endpoint with our current security infrastructure was very easy. In my opinion, Sophos is a better solution because we are using Sophos endpoint security and network security. These two things sync with each other and monitor the packets and network traffic. No other vendor has simultaneous devices to check everything. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature for us is the ability to manage TWS, the relevance is really what sets it apart. Also, using it as a software deployment tool is the key for us."
"BigFix has drastically reduced the maintenance window period to patch and reboot servers."
"BigFix helped us to identify the compliance of devices and has also improved the way that we manage our software inventory for reporting to vendors."
"I would advise someone considering this product to go for it. It's easy to use, cheaper than the value, and there is tons and tons of support from the BigFix community. With almost every challenge we have someone who has encountered it, and you will have a solution right away."
"It's very straightforward."
"Before we had BigFix, we had problems with some malware. BigFix allows us to immediately patch all instances of endpoints that were vulnerable to antivirus and initiate scans. That's key."
"It allows for visibility into the OT, the industrial environments, that didn't exist before which is a big piece and has benefited my organization. Second, the speed at which people can patch is night and day versus SCCM scan or another similar solution."
"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass."
"One of the best features of Sophos Intercept is that it repairs without slowing down the system."
"The stability on offer is fine."
"We use Sophos Intercept X for Intrusion Detection Systems (IDS) and Intrusion Prevention Systems (IPS) in our organization."
"I find the security heartbeat feature with synchronized security very useful. It's a very nice feature that allows you to basically switch off an endpoint. When an endpoint has got a virus or something like that, or it's infected or compromised, you can isolate it from the network, but only if you've got an XG Firewall as well. It also provides ease of use. It is the only antivirus that can recognize 25 out of the 36 ransomware and virus techniques that have been often used in terms of the behavior base using heuristics. It's beautiful, utterly amazing. No other antivirus can do that."
"It is easy to change the size of its capabilities, i.e. to expand processes or scale the size of users."
"There are products that are technically stronger. However, this product has everything in one solution, which makes it a strong endpoint option."
"One of the best use cases involves synchronized security staff, which allows us to manage both the firewall and the anti-virus features from the cloud."
"I like the way it goes beyond the office space. Being a cloud-based solution makes it very easy to manage your endpoints within the office. In this time of COVID, you can also very effectively manage people who are working from home."
 

Cons

"They don't have a proper mobile device management capability. They're working on it, however, that's the one thing that needs improvement so that you can have full unified endpoint management."
"I'd like to see better integration, with the different applications within BigFix. Instead of sometimes feeling like four or five different applications, they need to be integrated a little better within themselves."
"For improvements, it would be good if BigFix supported more databases. Currently, it only supports DB2 and Microsoft SQL. Adding support for other databases like Oracle would be beneficial."
"The scalability of the web UI product doesn't scale to the size that we need for our implementation so it needs to expand. I would also like to see the capability to develop on the back of the web UI capability. There are lots of web features and integrations that we could do with web UI that it would be nice to be able to put on top of what's already there, rather than waiting for IBM to develop what we need."
"I'm looking for them to make big web UI improvements."
"I would like to see more emphasis on using the web console, to have the same power as the full fat client console that they do they now. It's a lighter way to log in and it would be faster for our operators to do their work. The console tends to take a long time for a large number of clients."
"The new EDR (Endpoint Detection and Response) feature, Detect, is new and still needs a few updates."
"Needs to improve Network Access Protection (NAP) technologies to prevent computers with vulnerabilities from gaining access to networks."
"We would like to deploy across a variety of machines simultaneously through the network."
"It has a performance hit on a local laptop. There's an agent installed and we are bothered a lot by it because it seems to be using a lot of computer resources."
"I am not very satisfied with the product's reporting overall, and it needs improvement in this area."
"If we can lower the price, it will be fantastic because it will generate more revenue for us."
"We are not able to merge the sub-estates. If we create multiple sub-states and there may be instances where a user is in a different sub-state, it may not be possible for us to relocate that user from one sub-state to another through the console. We have to merge them manually which is not ideal."
"I recommend that Intercept X Endpoint should include a patch assessment feature. Various vendors offer virtual patching solutions, which could be a game-changer, especially for the financial sector where frequent service restarts are challenging. These solutions allow patching servers without the need for restarts. Incorporating these features into Intercept X Endpoint would enhance its effectiveness in securing endpoints and servers."
"The product defends very well on its own but could possibly use enhancement in giving users more controls."
"We've had difficulty with uninstalling the solution. When we try to uninstall an old version of the basic Sophos Antivirus, it doesn't seem to uninstall completely."
 

Pricing and Cost Advice

"Its price is very reasonable."
"The license is subscription-based."
"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."
"You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
"You are able to purchase more licenses for the number of devices or servers that you require. There are many other features available but our license does not include them, such as XDR, which is endpoint detection and response. We have not explored the new features as of yet but plan to in the coming future."
"There is a yearly payment to be made. For each client, it costs around 15 dollars. There are no additional costs besides the licensing price we pay to use the solution."
"The product is moderately priced."
"The price of this solution is a little high compared to competitors because they do not have a proper pricing structure."
"It is not very expensive but I don't have specific pricing details. The licensing is usually done on yearly basis."
"I find the pricing to be a little bit expensive, although it is acceptable, for now."
"The pricing is average for software like this, but you can purchase additional services if you wish."
"As I am not responsible for paying the bills I cannot comment on the pricing."
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Top Industries

By visitors reading reviews
Educational Organization
51%
Financial Services Firm
7%
Government
6%
Computer Software Company
6%
Computer Software Company
20%
Manufacturing Company
6%
Financial Services Firm
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
BigFix could improve its asset management capabilities to discover assets, including hardware. More improvements could be made in asset management.
How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
 

Also Known As

Tivoli Endpoint Manager
Sophos Intercept X
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Flexible Systems
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