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Cortex XDR by Palo Alto Networks vs Intercept X Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
Organizations see reduced incidents, cost savings, and improved security with Cortex XDR, enhancing compliance and user satisfaction.
Sentiment score
7.1
Intercept X Endpoint is valued for strong antivirus features, despite mixed financial return experiences due to varying costs.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
 

Customer Service

Sentiment score
6.5
Cortex XDR's customer service is mixed, praised for efficiency but criticized for slow response and high costs in some areas.
Sentiment score
6.6
Intercept X Endpoint's support is praised for knowledge but criticized for slow response times, affecting timely issue resolution.
Every vendor has similar support; it depends on how the case is handled and raised.
Technical support from Sophos is rated as nine out of ten, which represents high quality.
There are issues with onboarding technical engineers to resolve problems, which causes delays.
 

Scalability Issues

Sentiment score
7.6
Cortex XDR excels in scalability, supporting diverse organizations with seamless cloud management and efficient deployment across various environments.
Sentiment score
7.7
Intercept X Endpoint is scalable for various enterprise sizes, offering easy setup, adaptability, and seamless expansion for growing companies.
The tool's scalability is good, and I would rate it an eight out of ten.
 

Stability Issues

Sentiment score
8.1
Cortex XDR is stable and reliable, with improved performance over time, despite occasional database challenges and false alerts.
Sentiment score
8.0
Intercept X Endpoint is stable and reliable; occasional compatibility issues arise, but users consistently report high satisfaction scores.
Cortex XDR is stable, offering high quality and reliable performance.
In terms of stability, I would rate Intercept X Endpoint an eight out of ten.
 

Room For Improvement

Cortex XDR requires enhancements in customization, integration, efficiency, threat detection, pricing, and support to address enterprise challenges.
Intercept X Endpoint needs improved third-party integration, resource efficiency, reporting, and better interoperability, with high pricing concerns.
Cortex XDR could improve its sales support team, including better commission structures and referral programs.
Intercept X Endpoint sometimes slows down machines due to high CPU utilization and significant RAM consumption during scanning.
I would inquire why it is not sold directly to end users.
 

Setup Cost

Cortex XDR pricing is viewed as flexible by some, but others find it expensive, varying by usage and features.
Intercept X Endpoint offers robust features at reasonable pricing, with discounts and flexible payments making it a worthwhile investment.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
I would describe it as economical, but not much cheaper than other solutions.
The pricing of Intercept X Endpoint is a bit high.
 

Valuable Features

Cortex XDR offers advanced endpoint security, integration, AI threat analytics, user-friendly interface, scalability, and low resource consumption.
Intercept X Endpoint is lauded for anti-ransomware, deep learning, and seamless integration with Sophos firewalls for comprehensive protection.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The stronger the AI/ML in an endpoint, the better the protection against unknown threats.
Intercept X Endpoint has been stable, and I appreciate the centralized management and the reporting feature.
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Ranking in Endpoint Protection Platform (EPP)
4th
Ranking in Extended Detection and Response (XDR)
7th
Ranking in Ransomware Protection
2nd
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
89
Ranking in other categories
AI-Powered Cybersecurity Platforms (5th)
Intercept X Endpoint
Ranking in Endpoint Protection Platform (EPP)
8th
Ranking in Extended Detection and Response (XDR)
11th
Ranking in Ransomware Protection
3rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
104
Ranking in other categories
Endpoint Detection and Response (EDR) (8th), ZTNA (9th), Managed Detection and Response (MDR) (8th)
 

Mindshare comparison

As of March 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.0%, down from 5.2% compared to the previous year. The mindshare of Intercept X Endpoint is 1.8%, down from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Mohammad Qaw - PeerSpot reviewer
Perfect correlation and XDR capabilities for network traffic plus endpoint security
The solution should force customers to integrate with network traffic to see the full benefits of XDR. If you are not integrating it or feeding in your network traffic, then you are just buying a normal antivirus which doesn't make any sense. You are paying double the price to use the antivirus feature or to say you have XDR, but in reality you are not using it. The solution should include an on-premises option because some customers want only on-premises. It would be hard, but good to do if possible. Open XDR would be beneficial in the future. Right now, the solution is Closed XDR so cannot communicate with the few new vendors in the Open XDR market.
Khandokar Rabbi - PeerSpot reviewer
Used for endpoint security, ransomware protection, virus protection, and server security
Intercept X Endpoint is deployed on the cloud in our organization. Previously, we had two ransomware attacks when we were using Kaspersky as an endpoint security. We didn't face any ransomware attacks after using Intercept X Endpoint for endpoint security. Intercept X Endpoint has simplified our malware detection. Since we have already implemented the policies in the cloud, all the malware is automatically detected. The solution also detects and removes new malware that can also come from the cloud AI engine. Integrating Intercept X Endpoint with our current security infrastructure was very easy. In my opinion, Sophos is a better solution because we are using Sophos endpoint security and network security. These two things sync with each other and monitor the packets and network traffic. No other vendor has simultaneous devices to check everything. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
9%
Government
8%
Manufacturing Company
7%
Computer Software Company
20%
Manufacturing Company
7%
Financial Services Firm
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Sophos Intercept X
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Flexible Systems
Find out what your peers are saying about Cortex XDR by Palo Alto Networks vs. Intercept X Endpoint and other solutions. Updated: March 2025.
842,296 professionals have used our research since 2012.