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Cortex XDR by Palo Alto Networks vs Intercept X Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
Cortex XDR by Palo Alto Networks offers ROI with fewer breaches, reduced incidents, enhanced security, and compliance benefits within 16 months.
Sentiment score
7.3
Intercept X Endpoint offers strong threat protection with cost-effectiveness, noted for improving network security and delivering positive ROI.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
 

Customer Service

Sentiment score
6.5
Cortex XDR customer service receives mixed reviews, citing regional differences in responsiveness, communication, and expertise quality.
Sentiment score
6.6
Intercept X Endpoint's customer service is mixed, with varied response times and challenges in Iran due to sanctions.
Every vendor has similar support; it depends on how the case is handled and raised.
Technical support from Sophos is rated as nine out of ten, which represents high quality.
 

Scalability Issues

Sentiment score
7.6
Cortex XDR by Palo Alto Networks efficiently scales for medium to large businesses, supporting numerous users and endpoints seamlessly.
Sentiment score
7.7
Intercept X Endpoint is scalable, easily expanding across various organizations, supporting both cloud and on-premise setups with minimal resources.
 

Stability Issues

Sentiment score
8.1
Cortex XDR is highly stable and reliable, with user satisfaction scores between eight and ten out of ten.
Sentiment score
8.0
Intercept X Endpoint is highly stable, reliable, minimally glitchy, seamlessly integrates, receiving generally high satisfaction ratings.
Cortex XDR is stable, offering high quality and reliable performance.
 

Room For Improvement

Cortex XDR requires improved functionality, user interface, integration, and pricing, while addressing performance, false positives, and compatibility issues.
Intercept X Endpoint needs improvements in user management, integration, support, and performance, with high cost and deployment challenges.
Cortex XDR could improve its sales support team, including better commission structures and referral programs.
I would inquire why it is not sold directly to end users.
 

Setup Cost

Cortex XDR offers flexible but costly licensing, accommodating varying business sizes with yearly or monthly payment options.
Intercept X Endpoint's pricing is mid-range, flexible, and justified by features, offering corporate rates, multi-year plans, and discounts.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
The pricing of Intercept X Endpoint is a bit high.
 

Valuable Features

Cortex XDR provides advanced threat detection, integration, and ease of use, excelling in real-time prevention and incident investigation.
Intercept X Endpoint excels in machine learning, ransomware protection, ease of use, and offers robust threat detection.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Intercept X Endpoint has been stable, and I appreciate the centralized management and the reporting feature.
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Ranking in Endpoint Protection Platform (EPP)
4th
Ranking in Extended Detection and Response (XDR)
7th
Ranking in Ransomware Protection
2nd
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
91
Ranking in other categories
AI-Powered Cybersecurity Platforms (4th)
Intercept X Endpoint
Ranking in Endpoint Protection Platform (EPP)
6th
Ranking in Extended Detection and Response (XDR)
11th
Ranking in Ransomware Protection
3rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
103
Ranking in other categories
Endpoint Detection and Response (EDR) (7th), ZTNA (9th), Managed Detection and Response (MDR) (8th)
 

Mindshare comparison

As of January 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.2%, down from 5.4% compared to the previous year. The mindshare of Intercept X Endpoint is 2.0%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Mohammad Qaw - PeerSpot reviewer
Perfect correlation and XDR capabilities for network traffic plus endpoint security
The solution should force customers to integrate with network traffic to see the full benefits of XDR. If you are not integrating it or feeding in your network traffic, then you are just buying a normal antivirus which doesn't make any sense. You are paying double the price to use the antivirus feature or to say you have XDR, but in reality you are not using it. The solution should include an on-premises option because some customers want only on-premises. It would be hard, but good to do if possible. Open XDR would be beneficial in the future. Right now, the solution is Closed XDR so cannot communicate with the few new vendors in the Open XDR market.
Khandokar Rabbi - PeerSpot reviewer
Used for endpoint security, ransomware protection, virus protection, and server security
Intercept X Endpoint is deployed on the cloud in our organization. Previously, we had two ransomware attacks when we were using Kaspersky as an endpoint security. We didn't face any ransomware attacks after using Intercept X Endpoint for endpoint security. Intercept X Endpoint has simplified our malware detection. Since we have already implemented the policies in the cloud, all the malware is automatically detected. The solution also detects and removes new malware that can also come from the cloud AI engine. Integrating Intercept X Endpoint with our current security infrastructure was very easy. In my opinion, Sophos is a better solution because we are using Sophos endpoint security and network security. These two things sync with each other and monitor the packets and network traffic. No other vendor has simultaneous devices to check everything. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
9%
Government
8%
Manufacturing Company
7%
Computer Software Company
20%
Manufacturing Company
6%
Financial Services Firm
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Sophos Intercept X
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Flexible Systems
Find out what your peers are saying about Cortex XDR by Palo Alto Networks vs. Intercept X Endpoint and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.