Arctic Wolf Managed Detection and Response (MDR) competes with Secureworks Taegis Managed XDR/MDR in the cybersecurity category. Arctic Wolf seems to have the upper hand due to its superior customer service and integration capabilities.
Features: Arctic Wolf provides robust security protection with 24/7 monitoring and integrates with platforms like Cisco and Azure, ensuring comprehensive endpoint visibility. It offers cost-effectiveness by reducing the need for extensive staffing. Secureworks offers real-time monitoring with strong machine learning and AI detectors, known for effective alert management and integration with numerous solutions.
Room for Improvement: Arctic Wolf could improve response times, and reduce false alarms with better network understanding, and offer more flexible licensing. Users also wish for quicker dashboard responses and expanded integration. Secureworks could enhance dashboard sophistication, integrate with more security tools, and improve automation features while focusing on better deployment processes.
Ease of Deployment and Customer Service: Arctic Wolf supports Hybrid Cloud, On-premises, and Private Cloud environments. It is praised for proactive tech support and the Concierge Security Team, making deployment straightforward with high user satisfaction. Secureworks supports On-premises and Public Cloud environments and is noted for reliable support, though there is room for streamlining processes.
Pricing and ROI: Arctic Wolf is noted for its transparent pricing model, offering competitive and flexible cost structures that match various needs and provide good ROI through reduced risk. Secureworks provides reasonably priced solutions with bundled feature deals, although some users feel pricing could improve. Both offer significant ROI with Arctic Wolf being favored for its immediate return on investment.
| Product | Market Share (%) |
|---|---|
| Arctic Wolf Managed Detection and Response | 8.7% |
| Secureworks Taegis Managed XDR / MDR | 3.3% |
| Other | 88.0% |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 4 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 6 |
| Large Enterprise | 4 |
Built on the industry’s only cloud-native platform to deliver security operations as a concierge service, the Arctic Wolf® Managed Detection and Response (MDR) solution eliminates alert fatigue and false positives to promote a faster response with detection and response capabilities tailored to the specific needs of your organization. Your Arctic Wolf Concierge Security® Team (CST) works directly with you to perform threat hunting, incident response, and guided remediation, while also providing strategic recommendations uniquely customized for your environment.
Secureworks Taegis Managed XDR is a managed detection and response (MDR) tool that combines security analytics software, 24x7 support, threat hunting, and incident response into a standalone product. In a single dashboard, users can see the whole story of their endpoint, network, and cloud activity, making event correlation simple. XDR operationalizes threat intelligence by automatically connecting our threat landscape knowledge with your security telemetry and regularly updated threat intelligence.
Secureworks Taegis Managed XDR gives your security operations teams more confidence when responding to security problems. Security analysts have additional power to actively examine and proactively look for risks in your environment with features like longer log retention, search query, user-defined reporting, and custom use case support. XDR may easily replace your current SIEM, allowing you to receive actionable insights into malicious activities as well as sophisticated threat detection. This solution provides you with enough business and security context for you to understand an investigation and take appropriate action.
Secureworks Taegis Managed XDR Features
Secureworks Taegis Managed XDR has many valuable key features. Some of the most useful ones include:
Secureworks Taegis Managed XDR Benefits
There are many benefits to implementing Secureworks Taegis Managed XDR. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Secureworks Taegis Managed XDR stands out among its competitors for a number of reasons. One major reason is its easy deployment.
A Solutions Architect at a computer software company, writes, “The deployment was easy. We just put on some of the end points, so we're still talking about what's going on there. But to my knowledge, there's been no issues with it.”
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