Try our new research platform with insights from 80,000+ expert users

Bugcrowd vs Secureworks Taegis Managed XDR / MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bugcrowd
Ranking in Managed Security Services Providers (MSSP)
11th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
4
Ranking in other categories
Bug Bounty Platforms (2nd), Penetration Testing Services (5th), Attack Surface Management (ASM) (10th), AWS Marketplace (37th)
Secureworks Taegis Managed ...
Ranking in Managed Security Services Providers (MSSP)
1st
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
13
Ranking in other categories
Managed Detection and Response (MDR) (9th)
 

Mindshare comparison

As of March 2025, in the Managed Security Services Providers (MSSP) category, the mindshare of Bugcrowd is 0.8%, down from 0.8% compared to the previous year. The mindshare of Secureworks Taegis Managed XDR / MDR is 7.6%, down from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Security Services Providers (MSSP)
 

Featured Reviews

George Devasia - PeerSpot reviewer
Efficient reports simplify tracking and feedback for cybersecurity submissions
I am a developer working in cybersecurity, and I use Bugcrowd to help companies remove vulnerabilities from their websites. I report vulnerabilities found in applications or customer platforms through Bugcrowd's cloud platform. This allows the cloud team to track submissions, and then the client…
Tom Kar - PeerSpot reviewer
Has a user-friendly setup process, but its query language needs improvement
The product has valuable features for the EDR section. We can easily isolate affected machines in the network. It helps us prevent the spreading of malware or ransomware further Secureworks Taegis ManagedXDR's query language and stability need improvement. Additionally, its price could be better…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Bugcrowd has programs that disclose rewards and invite researchers to new programs."
"The most valuable aspect of Bugcrowd is that it provides a long list of different websites or web applications where I can report vulnerabilities."
"I would rate Bugcrowd a ten out of ten."
"Working on Bugcrowd has made me a better security engineer since it provides a competitive environment to report successful vulnerabilities."
"I believe Bugcrowd is highly stable."
"Bugcrowd's support team is very active and supportive."
"One of the features I like most about Bugcrowd is the ability to create a report in a very easy way."
"The most valuable features are IDS and IPS."
"The most valuable feature is the fast alerting and response time."
"Securworks' threat intel seems pretty decent, and they integrate with several solutions we have, such as Azure AD, so all our Microsoft 365 stuff is covered."
"It provides more visibility and more control over endpoints. It reduces the noise. It clears things and only shows things that are really important. It only shows those things that need to be looked at or need to be investigated further. Other similar solutions give you a lot of alerts and other things, but Secureworks gives you a defined or less noisy view so that you can work or focus on things that are important in terms of investigation, response, and remediation."
"There are some patent pending detectors within the platform that provides a lot of value."
"The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that responds to you."
"The pricing is flexible."
"We don't have a full SOC, so it's helpful to have them sifting through our alerts and only bringing actionable items to us."
 

Cons

"Bugcrowd should provide more access to the reports, similar to HackerOne, allowing for full disclosure once a bug is resolved, so researchers can learn from them. They should improve the responsibility type and response time of their customer support, especially when the issue is urgent."
"Bugcrowd should provide more access to the reports, similar to HackerOne, allowing for full disclosure once a bug is resolved, so researchers can learn from them."
"The triaging process has slowed down compared to three years ago. It now takes more time to resolve a reported vulnerability and receive the payout."
"The triaging process has slowed down compared to three years ago."
"There is room for improvement in Bugcrowd's response time when customer input is needed for resolving tickets."
"There is room for improvement in Bugcrowd's response time when customer input is needed for resolving tickets. If this time could be minimized, it would be very helpful."
"Tamper-proofing or tamper protection is still pending in Secureworks. Tamper protection will make it more secure. If I'm an admin of a device, I can uninstall an agent without the knowledge of the security or Secureworks admin. If someone gets hold of one endpoint with admin credentials, he can remove anything, and an organization will lose visibility. They need to work on providing more visibility across endpoints. A couple of times it has happened that the cloak agent is there, but it did not get activated, or there were some issues. The machine was restarted, but the cloak agent didn't run. In such cases, you have to troubleshoot. It is a big issue if a cyber attack is happening, and your machine is rebooted, but the events are not captured."
"The integration would look better with other products, with other EDRs, with other firewalls, with other older versions of firewalls, and the versions of software and hardware."
"It would be nice if the solution were a little more affordable."
"The deployment could definitely be improved."
"The integration with the Carbon Black sensor could be better. ManagedXDR doesn't seem to know how to extract the forensic data from an endpoint that was quarantined by Carbon Black."
"In terms of ROI, I'd be surprised if there is any investment return on the SIM."
"Dell Secureworks is for higher-end customers and it's not quite as straightforward to implement or to get up and running as some of the other solutions."
"This solution could be improved with a higher degree of automation such as automated emails, triggers and defining the severity of the cases."
 

Pricing and Cost Advice

Information not available
"Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."
"The pricing of Dell Secureworks is very reasonable."
"It is expensive but there is no better product than this."
"The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."
"The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."
"Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."
"The Red Cloak agent is free."
report
Use our free recommendation engine to learn which Managed Security Services Providers (MSSP) solutions are best for your needs.
842,592 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
University
11%
Manufacturing Company
9%
Comms Service Provider
9%
Computer Software Company
23%
Financial Services Firm
8%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Bugcrowd?
I understand the pricing, and it involves rewards of at least one thousand dollars.
What needs improvement with Bugcrowd?
The tool itself could be improved. I hope to improve next time and perform better.
What is your primary use case for Bugcrowd?
I use Bugcrowd ( /products/bugcrowd-reviews ) for finding bugs and vulnerabilities. I have been using it for two years. Besides Bugcrowd ( /products/bugcrowd-reviews ), I also use HackerOne ( /prod...
What do you like most about Secureworks Taegis ManagedXDR?
The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that res...
What is your experience regarding pricing and costs for Secureworks Taegis ManagedXDR?
It is worth the money. It is expensive but there is no better product than this.
What needs improvement with Secureworks Taegis ManagedXDR?
The integration would look better with other products, with other EDRs, with other firewalls, with other older versions of firewalls, and the versions of software and hardware. Then, basically, it'...
 

Also Known As

No data available
Secureworks Red Cloak Managed Detection and Response, Dell Secureworks, SecureWorks Taegis Managed TDR
 

Overview

 

Sample Customers

Zephyr Health, Barracuda Networks, Western Union, Instructure, Aruba Networks, Pinterest, CARD.com, WINK, (ISC)2, StatusPage, WHMCS, Movember
RICOH, Owens and Minor
Find out what your peers are saying about Bugcrowd vs. Secureworks Taegis Managed XDR / MDR and other solutions. Updated: February 2025.
842,592 professionals have used our research since 2012.