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Bugcrowd vs HackerOne comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bugcrowd
Ranking in Bug Bounty Platforms
2nd
Ranking in Penetration Testing Services
5th
Ranking in Attack Surface Management (ASM)
15th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
Managed Security Services Providers (MSSP) (56th), AWS Marketplace (210th)
HackerOne
Ranking in Bug Bounty Platforms
1st
Ranking in Penetration Testing Services
2nd
Ranking in Attack Surface Management (ASM)
9th
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
Application Security Tools (30th), Vulnerability Management (40th)
 

Mindshare comparison

As of February 2025, in the Bug Bounty Platforms category, the mindshare of Bugcrowd is 25.2%, down from 26.1% compared to the previous year. The mindshare of HackerOne is 36.1%, up from 35.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Bug Bounty Platforms
 

Featured Reviews

George Devasia - PeerSpot reviewer
Efficient reports simplify tracking and feedback for cybersecurity submissions
I am a developer working in cybersecurity, and I use Bugcrowd to help companies remove vulnerabilities from their websites. I report vulnerabilities found in applications or customer platforms through Bugcrowd's cloud platform. This allows the cloud team to track submissions, and then the client…
Faizan Nehal - PeerSpot reviewer
Platform supports skill development with effective vulnerability reporting
Everything has become slower on HackerOne. I have noticed that older researchers receive all the private invites while newer ones receive fewer. The same goes for real-life events, where the same people are invited repeatedly. There are no clear guidelines for being invited to programs and conferences, and the process for receiving invitations appears arbitrary.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I believe Bugcrowd is highly stable."
"One of the features I like most about Bugcrowd is the ability to create a report in a very easy way."
"Bugcrowd's support team is very active and supportive."
"The most valuable aspect of Bugcrowd is that it provides a long list of different websites or web applications where I can report vulnerabilities."
"Bugcrowd has programs that disclose rewards and invite researchers to new programs."
"Working on Bugcrowd has made me a better security engineer since it provides a competitive environment to report successful vulnerabilities."
"It helps me to get new sales, profits, and other benefits."
"The most valuable feature of HackerOne is its variety of programs. These programs provide depth into various areas, such as mobile, API, and websites."
"Apart from getting all the bug bounty opportunities, we also get the chance to practice in a safe environment, like a demo setup. These features are great for beginners who want to explore bug bounties in the future."
"HackerOne is larger than WebCloud and has a better reputation than BugCloud, which results in a smoother process."
"HackerOne is larger than WebCloud and has a better reputation than BugCloud, which results in a smoother process."
 

Cons

"The triaging process has slowed down compared to three years ago."
"The triaging process has slowed down compared to three years ago. It now takes more time to resolve a reported vulnerability and receive the payout."
"There is room for improvement in Bugcrowd's response time when customer input is needed for resolving tickets."
"Bugcrowd should provide more access to the reports, similar to HackerOne, allowing for full disclosure once a bug is resolved, so researchers can learn from them. They should improve the responsibility type and response time of their customer support, especially when the issue is urgent."
"Bugcrowd should provide more access to the reports, similar to HackerOne, allowing for full disclosure once a bug is resolved, so researchers can learn from them."
"There is room for improvement in Bugcrowd's response time when customer input is needed for resolving tickets. If this time could be minimized, it would be very helpful."
"Everything has become slower on HackerOne."
"The ability to view the conversation between the triagers and the programs will be really good."
"Everything has become slower on HackerOne. I have noticed that older researchers receive all the private invites while newer ones receive fewer."
"Response time can be improved. The HackerOne Trust team can be slow to respond sometimes. They're not using AI, which could help reduce the number of duplicate reports."
"One issue I've experienced is traffic. Many people try to participate when an opportunity with a bounty of around 1,000-15,000 dollars comes up. In this case, the first person to report the vulnerability gets the bounty. If a second person reports the same vulnerability, they are marked as duplicated instead of receiving some recognition. The second person also invested time finding the issue, so I think this can be improved."
 

Pricing and Cost Advice

Information not available
"The tool is open-source and free for bug bounty hunters."
"The solution is free."
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838,533 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
University
11%
Manufacturing Company
10%
Comms Service Provider
9%
Computer Software Company
15%
Manufacturing Company
11%
Financial Services Firm
11%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Bugcrowd?
From the perspective of security researchers like myself, Bugcrowd is very inexpensive. It's almost free for me, as there are no fees or commissions. However, I am not familiar with what they charg...
What needs improvement with Bugcrowd?
The triaging process has slowed down compared to three years ago. It now takes more time to resolve a reported vulnerability and receive the payout. Also, the platform can be challenging for new us...
What is your primary use case for Bugcrowd?
I use Bugcrowd for reporting security vulnerabilities on different websites. Bugcrowd acts as a middleman between ethical hackers and websites. I report vulnerabilities and Bugcrowd ensures they ar...
What needs improvement with HackerOne?
The ability to view the conversation between the triagers and the programs will be really good. When an issue gets reported, the understanding conveyed to the program by the triagers is not visible...
What is your primary use case for HackerOne?
I mainly use it for downtime activities, earning extra cash alongside a full-time job, and to get new sales and profits.
 

Comparisons

 

Also Known As

No data available
HackerOne Assets, HackerOne Pentesting Services, HackerOne Security Assessments, HackerOne Vulnerability Management
 

Overview

 

Sample Customers

Zephyr Health, Barracuda Networks, Western Union, Instructure, Aruba Networks, Pinterest, CARD.com, WINK, (ISC)2, StatusPage, WHMCS, Movember
Zenefits, Adobe, Yelp
Find out what your peers are saying about Bugcrowd vs. HackerOne and other solutions. Updated: February 2025.
838,533 professionals have used our research since 2012.