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IBM Security QRadar vs Secureworks Taegis Managed XDR / MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Security QRadar
Ranking in Managed Detection and Response (MDR)
6th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
217
Ranking in other categories
Log Management (7th), Security Information and Event Management (SIEM) (3rd), User Entity Behavior Analytics (UEBA) (2nd), Endpoint Detection and Response (EDR) (16th), Security Orchestration Automation and Response (SOAR) (4th), Extended Detection and Response (XDR) (11th)
Secureworks Taegis Managed ...
Ranking in Managed Detection and Response (MDR)
14th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Managed Security Services Providers (MSSP) (2nd)
 

Mindshare comparison

As of March 2026, in the Managed Detection and Response (MDR) category, the mindshare of IBM Security QRadar is 1.0%, up from 0.8% compared to the previous year. The mindshare of Secureworks Taegis Managed XDR / MDR is 3.1%, down from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
IBM Security QRadar1.0%
Secureworks Taegis Managed XDR / MDR3.1%
Other95.9%
Managed Detection and Response (MDR)
 

Featured Reviews

HarshBhardiya - PeerSpot reviewer
SOC Engineer at a outsourcing company with 10,001+ employees
Have managed daily asset and alert monitoring effectively but have encountered limitations with manual processes and interface usability
It's still very manual and doesn't work on its own. It's still in an early stage and not on par where we can consider it a really successful detection system. The accuracy is not there. The UI could be better when compared to Sentinels where we can use flags and tagging. It could be much more user-friendly. IBM Security QRadar has all features and is fully competitive with other SIEM tools, but when it comes to user-friendliness, a new user takes time to get used to it. More intuitive, user-friendly interfaces and more helpful documentation would be beneficial. The query searching and data fetching could be faster. In large to very large organizations with around 5,000 or 6,000 assets or beyond, even with proper configurations and RAM and hardware backing up, the query is fairly slow.
reviewer2396166 - PeerSpot reviewer
VP International Business and Alliances at a tech services company with 51-200 employees
Customers have found quick incident response and proactive security management through effective threat detection
Secureworks Taegis Managed XDR MDR is a great product that has not posed any challenges from my perspective. I am extremely happy with the quick response from the Secureworks team. After the Sophos merger, I look forward to seeing a better and more enhanced version of the product. The team does a phenomenal job with automatic maintenance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature that I have found most valuable is how it monitors the real network. That is its leading security feature."
"Regarding the tool's ability to maintain high-security standards, I rate it ten out of ten."
"The tool helps with infrastructure, application, and network monitoring."
"The stability is good."
"It does good correlation for events. It does good general analysis, and it has good apps as well."
"I have used IBM QRadar User Behavior Analytics in a Cloud Pak on Amazon, and there it runs on top of it and is easy to assess. Additionally, I have installed processes and characters."
"It is the core of our entire SOX."
"We are using the platform version, which I like."
"The most valuable features are IDS and IPS."
"We can easily isolate affected machines in the network."
"Securworks' threat intel seems pretty decent, and they integrate with several solutions we have, such as Azure AD, so all our Microsoft 365 stuff is covered."
"The pricing is flexible."
"It provides more visibility and more control over endpoints. It reduces the noise. It clears things and only shows things that are really important. It only shows those things that need to be looked at or need to be investigated further. Other similar solutions give you a lot of alerts and other things, but Secureworks gives you a defined or less noisy view so that you can work or focus on things that are important in terms of investigation, response, and remediation."
"The initial setup was very straight forward."
"Secureworks Taegis Managed XDR MDR is a great product that has not posed any challenges from my perspective."
"The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that responds to you."
 

Cons

"I would also like to see more integration with other vendors. IBM doesn't integrate well with products from China, like Huawei. Many Middle Eastern customers are switching to Huawei from American vendors like Cisco because of the price. In most RFPs, Huawei wins because it costs less."
"The biggest problem was built on top of the QRadar in the executive operations center network. The integration was not using the network security specialist properly, and all the incidents were inferior with QRadar. Its compatibility is not really good."
"There needs to be better integration with other applications."
"In a future release, the solution could provide malware analysis."
"We sometimes get an error about the hard drive. Approximately once in two months, we can't find the logs, and they go missing, which is a terrible issue. We are getting support for this issue from our support company."
"It needs more resilience and functionality."
"IBM Security QRadar lacks automated response. With this feature, there's no need to visit VirusTotal or other sites for IP reputation. There should be a small plug-in where users can click to retrieve details about the reputation and organization of public IP."
"The AI engine could be smarter."
"Secureworks Taegis ManagedXDR's query language and stability need improvement."
"The deployment could definitely be improved."
"In terms of ROI, I'd be surprised if there is any investment return on the SIM."
"Dell Secureworks is for higher-end customers and it's not quite as straightforward to implement or to get up and running as some of the other solutions."
"Tamper-proofing or tamper protection is still pending in Secureworks. Tamper protection will make it more secure. If I'm an admin of a device, I can uninstall an agent without the knowledge of the security or Secureworks admin. If someone gets hold of one endpoint with admin credentials, he can remove anything, and an organization will lose visibility. They need to work on providing more visibility across endpoints. A couple of times it has happened that the cloak agent is there, but it did not get activated, or there were some issues. The machine was restarted, but the cloak agent didn't run. In such cases, you have to troubleshoot. It is a big issue if a cyber attack is happening, and your machine is rebooted, but the events are not captured."
"The integration would look better with other products, with other EDRs, with other firewalls, with other older versions of firewalls, and the versions of software and hardware."
"We did a PoC of their next-gen antivirus product, but it wasn't ready yet. It was underdeveloped and caused a lot of issues. We'd like to move away from Carbon Black, but they said that it's probably still not to a point where we'd be happy with it. Carbon Black and RedCloak seem to work fine for us."
"In the next release of this solution, I would like to see file integrity monitoring."
 

Pricing and Cost Advice

"It is overly expensive and overly complex in terms of licensing. They have many different appliances, which makes it extremely difficult to choose the technology. It is very difficult to choose the technology or QRadar components that you should be deploying. They have improved some of it in the last few years. They have made it slightly easy with the fact that you can now buy virtual versions of all the appliances, which is good, but it is still very fragmented. For instance, on some of the smaller appliances, there is no upgrade path. So, if you exceed the capacity of the appliance, you have to buy a bigger appliance, which is not helpful because it is quite a major cost. If you want to add more disks to the system, they'll say that you can't."
"There is a license required for this solution and it is an annual payment. I have found all solutions in the category to be expensive, including Splunk."
"think the pricing is quite flexible."
"They can give us some scalability and flexibility on pricing. If its pricing can be reduced, it would help a lot of customers in bringing in a new SIEM environment and grow business in the market. If I start a license today and take around 10,000 EPS, and after a month, there is an increase in the number of clients on my platform, I can increase the number of licenses. I can add 5,000 EPS on a yearly basis."
"It's too expensive."
"The solution is costly and the price differs depending on the vendor you use."
"The licensing is also overly complex, as there is a need to buy the work load performance monitoring separately."
"The license is not subscription-based."
"It is expensive but there is no better product than this."
"The Red Cloak agent is free."
"Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."
"The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."
"The pricing of Dell Secureworks is very reasonable."
"The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."
"Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."
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Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
7%
Government
6%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business91
Midsize Enterprise39
Large Enterprise105
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise4
 

Questions from the Community

What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is your experience regarding pricing and costs for IBM Security QRadar?
Pricing and the license of EPS were managed by the governance team. I was not responsible for managing those. I was supposed to put up the requirement of the license needed to integrate that amount...
What needs improvement with Secureworks Taegis ManagedXDR?
I would not say there is a potential area of improvement. I am also waiting to see what Sophos will bring in terms of enhancement. There is room for AI integration as the industry evolves, and more...
What is your primary use case for Secureworks Taegis ManagedXDR?
The solution is used for threat detection and response. We generally use it for quick responses during incidents and to secure our systems.
What advice do you have for others considering Secureworks Taegis ManagedXDR?
I would rate Secureworks Taegis Managed XDR MDR at ten out of ten. This solution provides excellent support and response.
 

Also Known As

IBM QRadar, QRadar SIEM, QRadar UBA, QRadar on Cloud, IBM QRadar Advisor with Watson
Secureworks Red Cloak Managed Detection and Response, Dell Secureworks, SecureWorks Taegis Managed TDR
 

Overview

 

Sample Customers

Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.
RICOH, Owens and Minor
Find out what your peers are saying about IBM Security QRadar vs. Secureworks Taegis Managed XDR / MDR and other solutions. Updated: January 2026.
883,044 professionals have used our research since 2012.