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IBM Security QRadar vs Secureworks Taegis Managed XDR / MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Security QRadar
Ranking in Managed Detection and Response (MDR)
6th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
217
Ranking in other categories
Log Management (7th), Security Information and Event Management (SIEM) (3rd), User Entity Behavior Analytics (UEBA) (2nd), Endpoint Detection and Response (EDR) (16th), Security Orchestration Automation and Response (SOAR) (4th), Extended Detection and Response (XDR) (11th)
Secureworks Taegis Managed ...
Ranking in Managed Detection and Response (MDR)
14th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Managed Security Services Providers (MSSP) (2nd)
 

Mindshare comparison

As of March 2026, in the Managed Detection and Response (MDR) category, the mindshare of IBM Security QRadar is 1.0%, up from 0.8% compared to the previous year. The mindshare of Secureworks Taegis Managed XDR / MDR is 3.1%, down from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
IBM Security QRadar1.0%
Secureworks Taegis Managed XDR / MDR3.1%
Other95.9%
Managed Detection and Response (MDR)
 

Featured Reviews

HarshBhardiya - PeerSpot reviewer
SOC Engineer at a outsourcing company with 10,001+ employees
Have managed daily asset and alert monitoring effectively but have encountered limitations with manual processes and interface usability
It's still very manual and doesn't work on its own. It's still in an early stage and not on par where we can consider it a really successful detection system. The accuracy is not there. The UI could be better when compared to Sentinels where we can use flags and tagging. It could be much more user-friendly. IBM Security QRadar has all features and is fully competitive with other SIEM tools, but when it comes to user-friendliness, a new user takes time to get used to it. More intuitive, user-friendly interfaces and more helpful documentation would be beneficial. The query searching and data fetching could be faster. In large to very large organizations with around 5,000 or 6,000 assets or beyond, even with proper configurations and RAM and hardware backing up, the query is fairly slow.
reviewer2396166 - PeerSpot reviewer
VP International Business and Alliances at a tech services company with 51-200 employees
Customers have found quick incident response and proactive security management through effective threat detection
Secureworks Taegis Managed XDR MDR is a great product that has not posed any challenges from my perspective. I am extremely happy with the quick response from the Secureworks team. After the Sophos merger, I look forward to seeing a better and more enhanced version of the product. The team does a phenomenal job with automatic maintenance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has improved comprehensive visibility for what is going on in the perimeters, and on the inside, as well."
"This is a good tool to have because it gives you the ability to track what is currently happening in your environment."
"The scalability is good."
"It comes with many rules disabled. You can tune them and modify them according to your enterprise needs and avoid false positives."
"The solution is easy to use, manage, and review all incidents."
"The interface is good."
"This solution provides me with various alarms, and I have found security issues with some of my other products."
"It is a scalable solution."
"The pricing is flexible."
"This solution gathers the information logs from all devices and correlates all the information. It notifies us of any critical events taking place across our networks which has been valuable."
"The initial setup was very straight forward."
"Secureworks Taegis Managed XDR MDR is a great product that has not posed any challenges from my perspective."
"It provides more visibility and more control over endpoints. It reduces the noise. It clears things and only shows things that are really important. It only shows those things that need to be looked at or need to be investigated further. Other similar solutions give you a lot of alerts and other things, but Secureworks gives you a defined or less noisy view so that you can work or focus on things that are important in terms of investigation, response, and remediation."
"We don't have a full SOC, so it's helpful to have them sifting through our alerts and only bringing actionable items to us."
"The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that responds to you."
"Securworks' threat intel seems pretty decent, and they integrate with several solutions we have, such as Azure AD, so all our Microsoft 365 stuff is covered."
 

Cons

"Technical support really needs to be improved. Right now, they aren't where they need to be at all."
"It is very difficult to activate all of the network equipment, and it would help if it were made easier."
"Some UI enhancements would be nice, such as exporting custom event properties and the ability to export rules."
"The implementation and configuration are not easy."
"I have noticed a few things while working on this. After the restart of the server, sometimes, the services misbehave, and you need to manually start or restart the service. I have seen that specifically with the Tomcat service. Sometimes, when you click on log sources, instead of opening the log source extension, it redirects you over the internet."
"IMB should reduce the pricing, or reduce some of the features for a more economical solution for the customer."
"The solution is difficult to understand in the beginning and has complex management configurations that can be improved."
"The technical support can be improved a little bit, and the price could be cheaper."
"Dell Secureworks is for higher-end customers and it's not quite as straightforward to implement or to get up and running as some of the other solutions."
"The integration with the Carbon Black sensor could be better. ManagedXDR doesn't seem to know how to extract the forensic data from an endpoint that was quarantined by Carbon Black."
"Dell Secureworks could improve its integration with other third-party solutions."
"It would be nice if the solution were a little more affordable."
"This solution could be improved with a higher degree of automation such as automated emails, triggers and defining the severity of the cases."
"Secureworks Taegis ManagedXDR's query language and stability need improvement."
"Tamper-proofing or tamper protection is still pending in Secureworks. Tamper protection will make it more secure. If I'm an admin of a device, I can uninstall an agent without the knowledge of the security or Secureworks admin. If someone gets hold of one endpoint with admin credentials, he can remove anything, and an organization will lose visibility. They need to work on providing more visibility across endpoints. A couple of times it has happened that the cloak agent is there, but it did not get activated, or there were some issues. The machine was restarted, but the cloak agent didn't run. In such cases, you have to troubleshoot. It is a big issue if a cyber attack is happening, and your machine is rebooted, but the events are not captured."
"In terms of ROI, I'd be surprised if there is any investment return on the SIM."
 

Pricing and Cost Advice

"The tool is priced in a competitive manner. The tool's price is dependent on the installation and the product size, but it is competitive in the marketplace."
"Go through a vulnerability assessment review for price breaks. A virtualized solution will also cut down on cost."
"The price of this product is high."
"It could be cheaper, but the value itself is far more important for us than the price. Typically, our clients have yearly subscriptions."
"You have a one-time payment, and you also can purchase it for one year as a subscription. We have it on-premise, and we have a permanent license for it. We have to pay for the support on a yearly basis. If you compare its cost with Sentinel for one year, QRadar would seem more expensive, but if you compare its cost over five or ten years, Azure Sentinel will be more expensive than QRadar. If you compare its cost with Sentinel for one year, QRadar would seem more expensive, but if you compare its cost over five or 10 years, Azure Sentinel can be more expensive than QRadar."
"Pricing (based on EPS) will be more accurate."
"Pricing is good."
"It is very expensive."
"The pricing of Dell Secureworks is very reasonable."
"The Red Cloak agent is free."
"Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."
"Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."
"It is expensive but there is no better product than this."
"The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."
"The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."
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Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
7%
Government
6%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business91
Midsize Enterprise39
Large Enterprise105
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise4
 

Questions from the Community

What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is your experience regarding pricing and costs for IBM Security QRadar?
Pricing and the license of EPS were managed by the governance team. I was not responsible for managing those. I was supposed to put up the requirement of the license needed to integrate that amount...
What needs improvement with Secureworks Taegis ManagedXDR?
I would not say there is a potential area of improvement. I am also waiting to see what Sophos will bring in terms of enhancement. There is room for AI integration as the industry evolves, and more...
What is your primary use case for Secureworks Taegis ManagedXDR?
The solution is used for threat detection and response. We generally use it for quick responses during incidents and to secure our systems.
What advice do you have for others considering Secureworks Taegis ManagedXDR?
I would rate Secureworks Taegis Managed XDR MDR at ten out of ten. This solution provides excellent support and response.
 

Also Known As

IBM QRadar, QRadar SIEM, QRadar UBA, QRadar on Cloud, IBM QRadar Advisor with Watson
Secureworks Red Cloak Managed Detection and Response, Dell Secureworks, SecureWorks Taegis Managed TDR
 

Overview

 

Sample Customers

Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.
RICOH, Owens and Minor
Find out what your peers are saying about IBM Security QRadar vs. Secureworks Taegis Managed XDR / MDR and other solutions. Updated: January 2026.
883,760 professionals have used our research since 2012.