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IBM Security QRadar vs Secureworks Taegis Managed XDR / MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Security QRadar
Ranking in Managed Detection and Response (MDR)
7th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
217
Ranking in other categories
Log Management (6th), Security Information and Event Management (SIEM) (3rd), User Entity Behavior Analytics (UEBA) (2nd), Endpoint Detection and Response (EDR) (12th), Security Orchestration Automation and Response (SOAR) (5th), Extended Detection and Response (XDR) (10th)
Secureworks Taegis Managed ...
Ranking in Managed Detection and Response (MDR)
15th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Managed Security Services Providers (MSSP) (2nd)
 

Mindshare comparison

As of April 2026, in the Managed Detection and Response (MDR) category, the mindshare of IBM Security QRadar is 1.1%, up from 0.8% compared to the previous year. The mindshare of Secureworks Taegis Managed XDR / MDR is 3.2%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
IBM Security QRadar1.1%
Secureworks Taegis Managed XDR / MDR3.2%
Other95.7%
Managed Detection and Response (MDR)
 

Featured Reviews

HarshBhardiya - PeerSpot reviewer
SOC Engineer at a outsourcing company with 10,001+ employees
Have managed daily asset and alert monitoring effectively but have encountered limitations with manual processes and interface usability
It's still very manual and doesn't work on its own. It's still in an early stage and not on par where we can consider it a really successful detection system. The accuracy is not there. The UI could be better when compared to Sentinels where we can use flags and tagging. It could be much more user-friendly. IBM Security QRadar has all features and is fully competitive with other SIEM tools, but when it comes to user-friendliness, a new user takes time to get used to it. More intuitive, user-friendly interfaces and more helpful documentation would be beneficial. The query searching and data fetching could be faster. In large to very large organizations with around 5,000 or 6,000 assets or beyond, even with proper configurations and RAM and hardware backing up, the query is fairly slow.
reviewer2396166 - PeerSpot reviewer
VP International Business and Alliances at a tech services company with 51-200 employees
Customers have found quick incident response and proactive security management through effective threat detection
Secureworks Taegis Managed XDR MDR is a great product that has not posed any challenges from my perspective. I am extremely happy with the quick response from the Secureworks team. After the Sophos merger, I look forward to seeing a better and more enhanced version of the product. The team does a phenomenal job with automatic maintenance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are a lot of great out-of-the-box features included."
"It showed us where weaknesses were in our environment, so we could actively target those patches first."
"There are a lot of features in QRadar. App Exchange is the most valuable feature. User behavior analytics (UBA) is also a very good feature. Watson is also there, but we are not currently using Watson. It is versatile and quite easy. It also has an all-in-one-box feature and good integration with AWS."
"It's a complete platform."
"No doubt about it, the solution is extremely stable."
"IBM QRadar is probably the best possible solution in the market."
"We pay a little bit extra for Watson, and the Watson feature enables the analyst to go through and triage things much faster."
"When we started using IBM QRadar User Behavior Analytics's add-on or extension, we received more than 17 new use cases and our organization has benefited from using IBM QRadar User Behavior Analytics."
"The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that responds to you."
"It provides more visibility and more control over endpoints. It reduces the noise. It clears things and only shows things that are really important. It only shows those things that need to be looked at or need to be investigated further. Other similar solutions give you a lot of alerts and other things, but Secureworks gives you a defined or less noisy view so that you can work or focus on things that are important in terms of investigation, response, and remediation."
"Secureworks Taegis Managed XDR MDR is a great product that has not posed any challenges from my perspective."
"The solution is great for managing alerts and dealing with them as they arise."
"We can easily isolate affected machines in the network."
"The initial setup was very straight forward."
"The solution definitely made us way more aware of the possibilities out there."
"There are some patent pending detectors within the platform that provides a lot of value."
 

Cons

"The only challenge with products like IBM is the EPS. You just have to be really on the events per second, as that's where the cost factor becomes a huge issue."
"The usability of interfaces could be improved and the solution could have better correlation services, as well as faster and updated intelligence interfaces."
"It's still very manual and doesn't work on its own. It's still in an early stage and not on par where we can consider it a really successful detection system."
"Customer support needs some improvement as there have been a few cases where we were unable to reach them in time."
"The features that could be improved include the licensing model and the dashboards and all those presentations. Overall, the user experience part can be improved."
"I think they could change their pricing model to be more cost effective."
"It's resource-intensive."
"The product needs to improve its GUI."
"GUI for resolving tickets is terrible. Non-intuitive, offering a dizzying array of options, often none of which made sense even for common problems."
"We did a PoC of their next-gen antivirus product, but it wasn't ready yet. It was underdeveloped and caused a lot of issues. We'd like to move away from Carbon Black, but they said that it's probably still not to a point where we'd be happy with it. Carbon Black and RedCloak seem to work fine for us."
"Dell Secureworks is for higher-end customers and it's not quite as straightforward to implement or to get up and running as some of the other solutions."
"In the next release of this solution, I would like to see file integrity monitoring."
"Secureworks Taegis ManagedXDR's query language and stability need improvement."
"I would rate the scalability at 50%. We have been having a problem as we are shifting from a previous appliance to a virtual machine."
"The deployment could definitely be improved."
"It would be nice if the solution were a little more affordable."
 

Pricing and Cost Advice

"It's very expensive but it fits our budget."
"There are additional costs, such as the cost associated with the different hardware required for implementation and deployment. Along with the add-on apps, these are all additional costs, and they require licensing as well."
"The pricing is higher but cheaper than others and there are no additional costs."
"The solution's pricing is based on the EPS model."
"This price is a little high, so it's an expensive product."
"In terms of additional costs, it depends on the subscription that you choose. There are plenty of options to choose from."
"There are different types of subscriptions available. We were on an annual subscription, but our customers typically choose the two years subscription option."
"The tool's price is high."
"The pricing of Dell Secureworks is very reasonable."
"It is expensive but there is no better product than this."
"The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."
"The Red Cloak agent is free."
"The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."
"Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."
"Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."
report
Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
886,976 professionals have used our research since 2012.
 

Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
7%
Construction Company
6%
Financial Services Firm
10%
Computer Software Company
8%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business91
Midsize Enterprise39
Large Enterprise105
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise4
 

Questions from the Community

What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is your experience regarding pricing and costs for IBM Security QRadar?
Pricing and the license of EPS were managed by the governance team. I was not responsible for managing those. I was supposed to put up the requirement of the license needed to integrate that amount...
What needs improvement with Secureworks Taegis ManagedXDR?
I would not say there is a potential area of improvement. I am also waiting to see what Sophos will bring in terms of enhancement. There is room for AI integration as the industry evolves, and more...
What is your primary use case for Secureworks Taegis ManagedXDR?
The solution is used for threat detection and response. We generally use it for quick responses during incidents and to secure our systems.
What advice do you have for others considering Secureworks Taegis ManagedXDR?
I would rate Secureworks Taegis Managed XDR MDR at ten out of ten. This solution provides excellent support and response.
 

Also Known As

IBM QRadar, QRadar SIEM, QRadar UBA, QRadar on Cloud, IBM QRadar Advisor with Watson
Secureworks Red Cloak Managed Detection and Response, Dell Secureworks, SecureWorks Taegis Managed TDR
 

Overview

 

Sample Customers

Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.
RICOH, Owens and Minor
Find out what your peers are saying about IBM Security QRadar vs. Secureworks Taegis Managed XDR / MDR and other solutions. Updated: April 2026.
886,976 professionals have used our research since 2012.