No more typing reviews! Try our Samantha, our new voice AI agent.

IBM Security QRadar vs Secureworks Taegis Managed XDR / MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Security QRadar
Ranking in Managed Detection and Response (MDR)
7th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
217
Ranking in other categories
Log Management (6th), Security Information and Event Management (SIEM) (2nd), User Entity Behavior Analytics (UEBA) (2nd), Endpoint Detection and Response (EDR) (12th), Security Orchestration Automation and Response (SOAR) (5th), Extended Detection and Response (XDR) (10th)
Secureworks Taegis Managed ...
Ranking in Managed Detection and Response (MDR)
16th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Managed Security Services Providers (MSSP) (2nd)
 

Mindshare comparison

As of May 2026, in the Managed Detection and Response (MDR) category, the mindshare of IBM Security QRadar is 1.2%, up from 0.8% compared to the previous year. The mindshare of Secureworks Taegis Managed XDR / MDR is 3.2%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
IBM Security QRadar1.2%
Secureworks Taegis Managed XDR / MDR3.2%
Other95.6%
Managed Detection and Response (MDR)
 

Featured Reviews

HarshBhardiya - PeerSpot reviewer
SOC Engineer at a outsourcing company with 10,001+ employees
Have managed daily asset and alert monitoring effectively but have encountered limitations with manual processes and interface usability
It's still very manual and doesn't work on its own. It's still in an early stage and not on par where we can consider it a really successful detection system. The accuracy is not there. The UI could be better when compared to Sentinels where we can use flags and tagging. It could be much more user-friendly. IBM Security QRadar has all features and is fully competitive with other SIEM tools, but when it comes to user-friendliness, a new user takes time to get used to it. More intuitive, user-friendly interfaces and more helpful documentation would be beneficial. The query searching and data fetching could be faster. In large to very large organizations with around 5,000 or 6,000 assets or beyond, even with proper configurations and RAM and hardware backing up, the query is fairly slow.
reviewer2396166 - PeerSpot reviewer
VP International Business and Alliances at a tech services company with 51-200 employees
Customers have found quick incident response and proactive security management through effective threat detection
Secureworks Taegis Managed XDR MDR is a great product that has not posed any challenges from my perspective. I am extremely happy with the quick response from the Secureworks team. After the Sophos merger, I look forward to seeing a better and more enhanced version of the product. The team does a phenomenal job with automatic maintenance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the machine learning module."
"It integrates very easily with other solutions, the solution is flexible, and we can add anything to it, as it is a good companion to other tools."
"The most valuable features are the versatility of this solution and the variety of things you can do with it."
"Most of our clients are interested in automation. The automation part is good because they are able to detect threats and vulnerabilities in real time. It's very fast."
"We run 65 servers globally with just two people: an engineering person and me."
"The tool's most valuable feature is log source management. It enables us to connect to various log sources, including content, authentications, or other customized integrations. These integrations can be tailored for use with other platforms that don’t already have built-in IBM add-ons."
"The threat protection network is the most valuable feature, because when you get an offense, you can actually trace it back to where it originated from, how it originated, and why."
"The solution is quite flexible."
"There are some patent pending detectors within the platform that provides a lot of value."
"The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that responds to you."
"The solution is great for managing alerts and dealing with them as they arise."
"This solution gathers the information logs from all devices and correlates all the information. It notifies us of any critical events taking place across our networks which has been valuable."
"We can easily isolate affected machines in the network."
"The knowledge base is up to date and easy to use."
"The initial setup was very straight forward."
"Securworks' threat intel seems pretty decent, and they integrate with several solutions we have, such as Azure AD, so all our Microsoft 365 stuff is covered."
 

Cons

"The only challenge with products like IBM is the EPS. You just have to be really on the events per second, as that's where the cost factor becomes a huge issue."
"The threat detection needs improvement, they have many false positives."
"The whole process for support is something that needs to be improved."
"GUI needs to be improved."
"We are considering some roadmaps to get out of IBM Security QRadar right now; that's the truth."
"There are many limitations in using SAP, EBS, or Micro-Dynamics; a lot of things that are happening in those platforms could also be monitored and allowed from the cybersecurity risks perspective."
"Customer support needs some improvement as there have been a few cases where we were unable to reach them in time."
"Before we didn't have any security issues but recently a few of the user emails were hacked. We had to actually recreate their emails for them."
"Secureworks Taegis ManagedXDR's query language and stability need improvement."
"GUI for resolving tickets is terrible. Non-intuitive, offering a dizzying array of options, often none of which made sense even for common problems."
"I would rate the scalability at 50%. We have been having a problem as we are shifting from a previous appliance to a virtual machine."
"The deployment could definitely be improved."
"This solution could be improved with a higher degree of automation such as automated emails, triggers and defining the severity of the cases."
"The integration would look better with other products, with other EDRs, with other firewalls, with other older versions of firewalls, and the versions of software and hardware."
"Dell Secureworks could improve its integration with other third-party solutions."
"Tamper-proofing or tamper protection is still pending in Secureworks."
 

Pricing and Cost Advice

"The tool is priced in a competitive manner. The tool's price is dependent on the installation and the product size, but it is competitive in the marketplace."
"Go through a vulnerability assessment review for price breaks. A virtualized solution will also cut down on cost."
"Pricing (based on EPS) will be more accurate."
"It's not expensive for the resources that it gives you."
"It could be cheaper, but the value itself is far more important for us than the price. Typically, our clients have yearly subscriptions."
"A good approach would be to begin with an On Cloud subscription, then later on do a more exact sizing."
"There are different types of subscriptions available. We were on an annual subscription, but our customers typically choose the two years subscription option."
"The price of this solution is a little high."
"The Red Cloak agent is free."
"The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."
"The pricing of Dell Secureworks is very reasonable."
"Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."
"It is expensive but there is no better product than this."
"The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."
"Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."
report
Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
895,151 professionals have used our research since 2012.
 

Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
7%
Construction Company
7%
Financial Services Firm
10%
Computer Software Company
8%
Manufacturing Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business92
Midsize Enterprise39
Large Enterprise106
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise5
 

Questions from the Community

What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is your experience regarding pricing and costs for IBM Security QRadar?
Pricing and the license of EPS were managed by the governance team. I was not responsible for managing those. I was supposed to put up the requirement of the license needed to integrate that amount...
What needs improvement with Secureworks Taegis ManagedXDR?
I would not say there is a potential area of improvement. I am also waiting to see what Sophos will bring in terms of enhancement. There is room for AI integration as the industry evolves, and more...
What is your primary use case for Secureworks Taegis ManagedXDR?
The solution is used for threat detection and response. We generally use it for quick responses during incidents and to secure our systems.
What advice do you have for others considering Secureworks Taegis ManagedXDR?
I would rate Secureworks Taegis Managed XDR MDR at ten out of ten. This solution provides excellent support and response.
 

Also Known As

IBM QRadar, QRadar SIEM, QRadar UBA, QRadar on Cloud, IBM QRadar Advisor with Watson
Secureworks Red Cloak Managed Detection and Response, Dell Secureworks, SecureWorks Taegis Managed TDR
 

Overview

 

Sample Customers

Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.
RICOH, Owens and Minor
Find out what your peers are saying about IBM Security QRadar vs. Secureworks Taegis Managed XDR / MDR and other solutions. Updated: April 2026.
895,151 professionals have used our research since 2012.