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ManageEngine Log360 vs One Identity Safeguard comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
ManageEngine Log360 enhanced ROI by improving threat detection, reducing manual effort, and centralizing log data for better decision-making.
Sentiment score
7.0
One Identity Safeguard enhances security and compliance, ensuring PCI-DSS compliance, reducing risks, and improving operational efficiency with substantial ROI.
Any PAM solution, when I deploy it well and customers use it, leads to a return on investment.
 

Customer Service

Sentiment score
6.9
ManageEngine Log360’s customer support is generally effective, responsive, and professional, with occasional delays in handling complex issues.
Sentiment score
6.5
One Identity Safeguard’s customer service is praised for responsiveness and efficiency, but standard support faces mixed reviews.
When I have day-to-day incidents and problems, the response is good enough in terms of time and quality.
I sometimes need escalations to reach expertise.
Sometimes, I get a very helpful response and they address issues on a call.
 

Scalability Issues

Sentiment score
6.7
ManageEngine Log360 is scalable for various organizational sizes, though some users report challenges with licensing and device support limitations.
Sentiment score
7.1
One Identity Safeguard is praised for scalability and ease of resource deployment but may affect performance and high availability.
The scalability of One Identity Safeguard is perfect, scoring ten out of ten.
I would rate it a nine out of ten for scalability.
We have a cluster of SPPs and a cluster of SPSs, and we can add a node to that cluster without much fuss.
 

Stability Issues

Sentiment score
7.5
ManageEngine Log360 is generally stable and reliable, with minor issues tied to specific configurations or setups.
Sentiment score
7.5
One Identity Safeguard is highly stable and reliable, with minor issues promptly addressed through regular updates.
It is difficult for things to go wrong.
In terms of stability, I rate One Identity Safeguard nine to ten out of ten.
I encounter problems primarily with the failover procedure.
 

Room For Improvement

ManageEngine Log360 requires enhancements in accuracy, cloud availability, integration, usability, stability, pricing, support, reporting, encryption, and automation.
One Identity Safeguard needs improvements in integration, management, documentation, interface, support, monitoring, threat detection, and pricing.
Ideally, a single interface to integrate all these processes would be useful.
If Privilege Session pushed more data to Safeguard Privilege Password, an admin would only need to log in to one place.
Another area for improvement could be the threat detection capabilities, like those seen in other PAM vendors.
 

Setup Cost

One Identity Safeguard is costly but valued for flexibility and robust security, with straightforward licensing and worthwhile investment.
It is cheaper than CyberArk.
It is one of those where the more you buy, the cheaper it is.
The pricing of One Identity Safeguard is fairly priced and cheaper than other solutions of the same enterprise level.
 

Valuable Features

ManageEngine Log360 offers easy deployment, comprehensive reporting, centralized dashboards, threat detection, user-friendliness, and excellent support while ensuring scalability and stability.
One Identity Safeguard enhances security with seamless user experience, extensive features, centralized access, and robust monitoring for on-prem and cloud management.
The auditing and approval mechanisms are features we did not have before and are greatly appreciated.
I can share credentials, save files within One Identity Safeguard, and ensure that certificates and license numbers are securely stored.
I think One Identity should improve its documentation because it is vast and not clear, and clear documentation on implementing the solution would be advantageous for consultants.
 

Categories and Ranking

ManageEngine Log360
Ranking in User Entity Behavior Analytics (UEBA)
10th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
16
Ranking in other categories
Log Management (21st), Security Information and Event Management (SIEM) (20th)
One Identity Safeguard
Ranking in User Entity Behavior Analytics (UEBA)
7th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
45
Ranking in other categories
Privileged Access Management (PAM) (4th), Non-Human Identity Management (NHIM) (4th)
 

Mindshare comparison

As of April 2025, in the User Entity Behavior Analytics (UEBA) category, the mindshare of ManageEngine Log360 is 3.4%, up from 2.1% compared to the previous year. The mindshare of One Identity Safeguard is 2.0%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Entity Behavior Analytics (UEBA)
 

Featured Reviews

Julio Cesar De Faria Junior - PeerSpot reviewer
Real-time security management with potential for enhanced training materials
I use ManageEngine Log360 to manage company alerts. It is used in the security part, looking for issues in Active Directory and performing various tasks in Office 365 Using ManageEngine Log360 has been a significant improvement for our company because it consolidates multiple tools into a single…
Tor Nordhagen - PeerSpot reviewer
Transparent mode for privileged sessions will greatly simplify our client's administrative situation
We're introducing the solution's transparent mode for privileged sessions. This is part of what the client hasn't used before. It will simplify their administrative situation greatly. So far, the rollout of this feature has been a seamless process, but we're still in the midst of rolling it out. The benefits will be on the risk side. Right now, the way accounts are managed, you don't necessarily know who is using an account. There's a shared admin account, and that's not a good thing. And those accounts are shared in wallets by several people. One of the real benefits of safeguarding here is that the client will have an absolute audit of who is using an administrative interface, whether it's server or network.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
8%
Government
7%
Manufacturing Company
7%
Computer Software Company
25%
Financial Services Firm
11%
Government
7%
Energy/Utilities Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Log360?
The cost is medium. It is not very expensive and not very cheap. It seems to be a good price for the range of tools it provides.
What needs improvement with ManageEngine Log360?
While ManageEngine Log360 is a significant improvement, there could be enhancements in terms of integrating more user-friendly training materials and better deployment documentation.
What do you like most about One Identity Safeguard?
The identity discovery is good, and the performance is pretty good value.
What is your experience regarding pricing and costs for One Identity Safeguard?
One Identity Safeguard is expensive. The license is around $3,000 per month.
What needs improvement with One Identity Safeguard?
I find it complicated to implement HTTPS monitoring because the documentation is unclear. The disaster recovery process is complicated for me. For some configurations on the SPS side, if I need to ...
 

Overview

 

Sample Customers

First Mountain Bank, TRA, Citadel Group, OnPoint Financial Corp, Florida Dept. of Transportation
Cavium
Find out what your peers are saying about ManageEngine Log360 vs. One Identity Safeguard and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.