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ManageEngine Log360 vs Sentinel comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
ManageEngine Log360’s customer support is generally effective, responsive, and professional, with occasional delays in handling complex issues.
Sentiment score
8.0
Micro Focus technical support varies from needing multiple emails to being very good, while Microsoft's support is generally effective.
 

Room For Improvement

Sentiment score
5.8
ManageEngine Log360 requires enhancements in accuracy, cloud availability, integration, usability, stability, pricing, support, reporting, encryption, and automation.
Sentiment score
3.9
Sentinel requires enhancements in scripting, integration, security, user interface, customization, vendor support, and reducing region-specific outages.
 

Scalability Issues

Sentiment score
5.8
ManageEngine Log360 is scalable for various organizational sizes, though some users report challenges with licensing and device support limitations.
Sentiment score
7.5
Sentinel's high scalability, cost-effectiveness, and seamless cloud integration make it popular among large enterprises, educational institutions, and SMBs.
 

Stability Issues

Sentiment score
9.0
ManageEngine Log360 is generally stable and reliable, with minor issues tied to specific configurations or setups.
Sentiment score
8.5
Sentinel is highly stable and reliable, supporting 5,000 events per second, but can experience occasional region-specific outages during fixes.
 

Valuable Features

Sentiment score
8.3
ManageEngine Log360 offers easy deployment, comprehensive reporting, centralized dashboards, threat detection, user-friendliness, and excellent support while ensuring scalability and stability.
Sentiment score
8.0
Sentinel excels in log monitoring, threat detection, automation, cloud security, and offers a user-friendly interface with advanced analysis tools.
 

Categories and Ranking

ManageEngine Log360
Ranking in Security Information and Event Management (SIEM)
18th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
16
Ranking in other categories
Log Management (22nd), User Entity Behavior Analytics (UEBA) (11th)
Sentinel
Ranking in Security Information and Event Management (SIEM)
15th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Security Information and Event Management (SIEM) category, the mindshare of ManageEngine Log360 is 1.8%, down from 1.8% compared to the previous year. The mindshare of Sentinel is 2.8%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Julio Cesar De Faria Junior - PeerSpot reviewer
Real-time security management with potential for enhanced training materials
I use ManageEngine Log360 to manage company alerts. It is used in the security part, looking for issues in Active Directory and performing various tasks in Office 365 Using ManageEngine Log360 has been a significant improvement for our company because it consolidates multiple tools into a single…
JaideepSingh - PeerSpot reviewer
An automated solution that helped me detect threats in less than half the time it used to take
Sentinel gave us logs to tell us what's going right and wrong in your environment so we could secure the network. We also got multiple kinds of logs. By running some queries from the logs, we could find and fix the anomalies in the environment. Sentinel's threat visibility was great at telling us if we had something going on in our environment. We had to set up alerts in our environment based on the logs. If we had the right alerts set up, we got notified about threats and where security was lacking, so we could also take care of that. Sentinel's threat intelligence helped us prepare and take proactive steps for potential threats before they hit. Having preparation before a threat has helped our security operations. When I was using it, I used to keep going into my dashboards and looking for any threats on a weekly basis, or maybe two or three times a week. Based on that, we would recommend certain changes to the server and infrastructure teams to block or allow some ports. Sentinel's threat intelligence helped plan security against risks.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Government
9%
Financial Services Firm
7%
Manufacturing Company
6%
Computer Software Company
17%
Financial Services Firm
10%
Manufacturing Company
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Log360?
The cost is medium. It is not very expensive and not very cheap. It seems to be a good price for the range of tools it provides.
What needs improvement with ManageEngine Log360?
While ManageEngine Log360 is a significant improvement, there could be enhancements in terms of integrating more user-friendly training materials and better deployment documentation.
What do you like most about NetIQ Sentinel?
The solution lets us get all the logs properly and regularly monitor customer infrastructure.
What needs improvement with NetIQ Sentinel?
There are still a few vendor-specific devices for which Sentinel needs to work on integration, such as Netskope devices. Also, we often face region-wise outages during operation due to product team...
 

Also Known As

No data available
NetIQ Sentinel, Novell SIEM
 

Overview

 

Sample Customers

First Mountain Bank, TRA, Citadel Group, OnPoint Financial Corp, Florida Dept. of Transportation
Faysal Bank, GaVI, Handelsbanken, ISC Mªnster, Lambeth Council, Swisscard, The Municipality of Siena, Tukes, University of Dayton, University of the Sunshine Coast
Find out what your peers are saying about ManageEngine Log360 vs. Sentinel and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.