Try our new research platform with insights from 80,000+ expert users

ManageEngine Log360 vs syslog-ng comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
ManageEngine Log360’s customer support is generally effective, responsive, and professional, with occasional delays in handling complex issues.
No sentiment score available
 

Room For Improvement

Sentiment score
5.8
ManageEngine Log360 requires enhancements in accuracy, cloud availability, integration, usability, stability, pricing, support, reporting, encryption, and automation.
No sentiment score available
Syslog-ng in a SIEM context needs better filtering, skilled users, improved logging, Kafka integration, and enhanced observability.
 

Scalability Issues

Sentiment score
5.8
ManageEngine Log360 is scalable for various organizational sizes, though some users report challenges with licensing and device support limitations.
No sentiment score available
 

Stability Issues

Sentiment score
9.0
ManageEngine Log360 is generally stable and reliable, with minor issues tied to specific configurations or setups.
No sentiment score available
Users praise syslog-ng for stable, high-capacity performance, rating it nine out of ten despite external storage issues.
 

Valuable Features

Sentiment score
8.3
ManageEngine Log360 offers easy deployment, comprehensive reporting, centralized dashboards, threat detection, user-friendliness, and excellent support while ensuring scalability and stability.
No sentiment score available
Syslog-ng enhances log management with extraction, storage, real-time monitoring, alerts, and compound search, aiding efficient incident tracking.
 

Categories and Ranking

ManageEngine Log360
Ranking in Log Management
22nd
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
16
Ranking in other categories
Security Information and Event Management (SIEM) (18th), User Entity Behavior Analytics (UEBA) (11th)
syslog-ng
Ranking in Log Management
14th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Log Management category, the mindshare of ManageEngine Log360 is 1.1%, down from 1.4% compared to the previous year. The mindshare of syslog-ng is 3.0%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Julio Cesar De Faria Junior - PeerSpot reviewer
Real-time security management with potential for enhanced training materials
I use ManageEngine Log360 to manage company alerts. It is used in the security part, looking for issues in Active Directory and performing various tasks in Office 365 Using ManageEngine Log360 has been a significant improvement for our company because it consolidates multiple tools into a single…
RyanVargas - PeerSpot reviewer
It's a user-friendly open-source solution that can replace or augment a commercial product in some cases
I rate syslog-ng 10 out of 10. It's free and easy to use. It has built-in tools that help us index the various logs sent to it. It's a solid log product. If you're looking for a SIEM solution, syslog-ng will work as a stopgap measure at beginning of the project. It can also work as an injector for a true SIEM solution. You can send all the logs to syslog-ng and forward all the data to the SIEM solution after you've cleaned up the data and got the pertinent information. It's a good front end for a commercial SIEM solution, which becomes more expensive as you load more data into it. I would highly recommend syslog-ng for that use case. However, if you lack the expertise, you might need to go with a cloud-based SIEM instead. You need some in-house expertise or an outside consultant to manage it and set it up.
report
Use our free recommendation engine to learn which Log Management solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
19%
Government
9%
Financial Services Firm
7%
Manufacturing Company
6%
Computer Software Company
14%
Government
13%
Financial Services Firm
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Log360?
The cost is medium. It is not very expensive and not very cheap. It seems to be a good price for the range of tools it provides.
What needs improvement with ManageEngine Log360?
While ManageEngine Log360 is a significant improvement, there could be enhancements in terms of integrating more user-friendly training materials and better deployment documentation.
What do you like most about syslog-ng?
For us, the most valuable feature is the use of compound search for searching logs at a specific time, by a specific user, or specific behavior.
What is your experience regarding pricing and costs for syslog-ng?
The pricing is in the middle. I would rate the pricing a six out of ten, with one being expensive and ten being cheap.
What needs improvement with syslog-ng?
There is room for improvement in terms of observability. Additionally, a possible new feature could be Kafka integration.
 

Overview

 

Sample Customers

First Mountain Bank, TRA, Citadel Group, OnPoint Financial Corp, Florida Dept. of Transportation
Tecnocom, University of Victoria, University of Exeter, Datapath
Find out what your peers are saying about ManageEngine Log360 vs. syslog-ng and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.