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ManageEngine Log360 pros and cons

Vendor: ManageEngine
3.7 out of 5
301 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Deployment is simple and straightforward, allowing quick integration into existing systems.
Logs from various sources such as servers and networks are effectively managed and routed to the appropriate stakeholders.
Security features are robust, offering more applications and functionalities than competing products.
Comprehensive reporting tools are provided, enhancing compliance and operational oversight, particularly beneficial in sectors with stringent security protocols like aerospace.
Real-time monitoring and management capabilities significantly aid in safeguarding network and data integrity.

CONS

There are issues with data retention that need to be addressed
Logging in with an Active Directory user presents challenges
Technical support needs improvement
Report conditions are not clearly detailed, making it difficult to understand what triggers certain reports
Integration with SharePoint and Teams should be improved
 

ManageEngine Log360 Pros review quotes

JS
Jul 12, 2023
The most valuable features for us are the application logs monitoring and the dashboard, which provides a single-pane view of all the ongoing activities.
Babatunde-Olugbode - PeerSpot reviewer
Dec 25, 2019
The deployment is quite simple and pretty straightforward.
Burak Karakurt - PeerSpot reviewer
Oct 27, 2022
We haven't had any stability issues.
Learn what your peers think about ManageEngine Log360. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
PR
Jan 7, 2020
You can have all of the logs from servers to network and it gets sent out to the correct owners. This is very helpful.
reviewer1474485 - PeerSpot reviewer
Jan 18, 2021
The reports that you can run are really nice.
reviewer1165614 - PeerSpot reviewer
Aug 30, 2020
The reporting is great. Everything you need is in the report for you already.
Vishal  Rajavat - PeerSpot reviewer
Aug 30, 2022
It is easier to deploy than are other SIEMs, which is great. You can also get an overview of your environment, which is very handy.
BB
Oct 4, 2022
The solution could be improved by including XDR, remediation and Sandbox.
MR
Jan 7, 2020
The most valuable feature is that this solution is more secure than others, and there are more applications and features as well.
reviewer1624491 - PeerSpot reviewer
Jul 13, 2021
It basically helps us. We have to stay in compliance with certain issues with some of our customers. We have to have these types of tools in place for protecting our network and our data. We're in the aerospace industry, so we have a lot of defense contracts. So, all those guys will make sure that we're protecting their information, and it does a good job in that aspect.
 

ManageEngine Log360 Cons review quotes

JS
Jul 12, 2023
There is room for improvement, especially in the reporting aspect. The reports are not as good as those in Splunk.
Babatunde-Olugbode - PeerSpot reviewer
Dec 25, 2019
Most times log sheets are not assigned well.
Burak Karakurt - PeerSpot reviewer
Oct 27, 2022
On the logging system, there's a local on-client side that is encrypted, and there's one that is not encrypted. It is only for diagnostical purposes. However, both being encrypted would be very valuable for some audits.
Learn what your peers think about ManageEngine Log360. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
PR
Jan 7, 2020
The graphical interface could be made easier to use when you are connecting to different network equipment.
reviewer1474485 - PeerSpot reviewer
Jan 18, 2021
It takes a little bit of time for Log360 to actually learn your environment.
reviewer1165614 - PeerSpot reviewer
Aug 30, 2020
The matter of the data retention needs to be addressed.
Vishal  Rajavat - PeerSpot reviewer
Aug 30, 2022
It's difficult to find which conditions have been applied to a report because they are provided by default by ManageEngine. However, with other SIEMs if you want to create a report, they provide details, like which conditions are triggering certain reports. This needs to be there in ManageEngine. It would be good to know which parameter has been applied to the report that is updating the system.
BB
Oct 4, 2022
It is not expensive compared to other solutions.
MR
Jan 7, 2020
We can log in as a local user, and it's fine, but when we login with an Active Directory user, we cannot.
reviewer1624491 - PeerSpot reviewer
Jul 13, 2021
Their technical support should be improved.