Datadog and ManageEngine Log360 are prominent players in the IT monitoring and management sector. While both offer robust monitoring features, Datadog’s powerful integration capabilities give it an edge for environments demanding extensive and fast integration.
Features: Datadog provides hosted services removing the need for user-managed infrastructure and offers extensive features, including sharable dashboards, numerous API integrations, and anomaly detection, supporting over 300 monitors. ManageEngine Log360 focuses on user behavior analytics, offers a modular and customizable architecture, compliance reporting, and agentless monitoring, catering well to hybrid infrastructures.
Room for Improvement: Datadog faces challenges with large datasets, could enhance usability, and improve its dashboard sharing and notification systems. ManageEngine Log360 could benefit from deeper integration capabilities, smoother reporting, and a better user experience.
Ease of Deployment and Customer Service: Datadog provides deployment flexibility across various cloud and hybrid environments with generally proactive customer service, though technical support can be inconsistent. ManageEngine Log360 is mostly on-premises and less flexible with cloud scenarios. Its customer service is reliable, though technical support mirrors the inconsistencies seen with Datadog.
Pricing and ROI: Datadog, with its detailed pricing model, is viewed as expensive and requires careful cost management but offers significant value in environments needing extensive monitoring. ManageEngine Log360 presents more affordable pricing and flexible licensing, advantageous for cost-effective expansion and integration.
If unauthorized personnel attempt to add logs, the monitoring informs the administrator, enabling them to act promptly, leading to savings in both time and money for the company.
I would rate their technical support as nine out of ten.
The technical support from ManageEngine is very good.
The documentation is adequate, but team members coming into a project could benefit from more guided, interactive tutorials, ideally leveraging real-world data.
There should be a clearer view of the expenses.
Log360 currently cannot gather information from Intune logs or cloud-integrated systems.
The setup cost for Datadog is more than $100.
The price is suitable from a perspective of different pricing options.
Our architecture is written in several languages, and one area where Datadog particularly shines is in providing first-class support for a multitude of programming languages.
The technology itself is generally very useful.
All mandatory regulatory compliance reports are available with the integrated system, and companies can easily customize reports without coding to meet their policy or reporting requirements.
Datadog is a comprehensive cloud monitoring platform designed to track performance, availability, and log aggregation for cloud resources like AWS, ECS, and Kubernetes. It offers robust tools for creating dashboards, observing user behavior, alerting, telemetry, security monitoring, and synthetic testing.
Datadog supports full observability across cloud providers and environments, enabling troubleshooting, error detection, and performance analysis to maintain system reliability. It offers detailed visualization of servers, integrates seamlessly with cloud providers like AWS, and provides powerful out-of-the-box dashboards and log analytics. Despite its strengths, users often note the need for better integration with other solutions and improved application-level insights. Common challenges include a complex pricing model, setup difficulties, and navigation issues. Users frequently mention the need for clearer documentation, faster loading times, enhanced error traceability, and better log management.
What are the key features of Datadog?
What benefits and ROI should users look for in reviews?
Datadog is implemented across different industries, from tech companies monitoring cloud applications to finance sectors ensuring transactional systems' performance. E-commerce platforms use Datadog to track and visualize user behavior and system health, while healthcare organizations utilize it for maintaining secure, compliant environments. Every implementation assists teams in customizing monitoring solutions specific to their industry's requirements.
Log360 is your one-stop solution for all log management and network security challenges. It is an integrated solution that combines EventLog Analyzer and ADAudit Plus into a single console to help you manage your Active Directory auditing and network security easily.
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