Matterway vs NICE Robotic Automation comparison

Fortra's Automate is predominantly used in HR and operational departments for automating reports, file manipulation, and data processing. Key uses include automating repetitive tasks, integrating PDFs and emails, running scripts, processing large data sets, transforming file formats, synchronizing databases, managing job schedules, and transferring files.

Users commend Fortra's Automate for its ease of implementation and user-friendly drag-and-drop interface, which requires minimal technical skills for efficient bot deployment. The software is appreciated for its effective scheduling tools, reliable integration capabilities, and a wide range of functions such as file interaction, secure file transfers, and extensive automation without the need for coding. Businesses achieve significant time savings and simplified processes, bolstered by continuous updates and robust customer support.

What are the key features?

• Scheduling Tools: Enables precise control and timing for automation tasks
• Integration Capabilities: Seamlessly connects with various systems and software
• File Interaction: Comprehensive functions for file manipulation and transfer
• Secure Transfers: Ensures data safety during file transfers
• User-Friendly: Minimal technical skills needed for deployment and use

What benefits should you look for in reviews?

• Ease of Implementation: Fast and simple setup process
• Time Savings: Reduces time spent on repetitive tasks
• Process Simplification: Streamlines complex workflows
• Customer Support: Access to continuous support and updates

In various industries such as healthcare, transportation, and payroll, Fortra's Automate automates workflows like invoice generation, data retrieval, data uploading, and insurance eligibility checks, enhancing efficiency and accuracy for HR and operational tasks.

Matterway streamlines workflow by removing repetitive tasks and seamlessly integrating with existing systems to boost productivity and efficiency without complex installation processes.

Matterway focuses on enhancing user productivity by reducing manual efforts and integrating smoothly with existing IT environments. It supports multiple industries by simplifying processes, ensuring a smoother workflow, and enhancing operational efficiency. The platform offers intuitive guidance for task execution, improving end-user satisfaction and efficiency.

• Guided Workflows: Provides a step-by-step guide to complete tasks efficiently.
• Seamless Integration: Integrates with current systems to maintain a fluid work environment.
• Task Automation: Automates repetitive tasks to save time and reduce errors.
• User-Friendly Interface: Simple interface encourages user adoption without stress.

• Increased Productivity: Streamlines workflows to let employees focus on core tasks.
• Efficiency Enhancement: Automates processes, reducing overhead time.
• Cost Reduction: Decreases operational costs by eliminating unnecessary manual tasks.
• Improved Accuracy: By automating tasks, minimizes the risk of human error.

Matterway is implemented across industries like finance and healthcare, where it aids in handling complex tasks with ease. By automating repetitive tasks, it allows professionals to focus on delivering better services, enhancing both productivity and customer satisfaction.

NICE Robotic Automation is allowing organizations to reinvent customer service in the back office and the contact center. Automation offers an immediate reduction of administrative costs for a quick return on your investment. With robots able to perform tasks four to five times faster than a human, NICE Robotic Automation enables quicker turnaround times for customer requests and improved service-level agreements (SLAs). Routine processes are completed flawlessly every time, reducing the need to allocate time for making corrections. NICE Robotic Automation is highly scalable, so a center's processing power can increase when demand does.