UiPath and NICE Robotic Automation are both contenders in the robotic process automation market. UiPath holds a competitive advantage with its user-friendly design and strong community backing, while NICE Robotic Automation is compelling for enterprises prioritizing comprehensive features.
Features: UiPath offers a drag-and-drop visual workflow editor, scalability, and AI-driven automation. NICE Robotic Automation provides real-time process optimization, advanced analytics, and features tailored for enterprise performance.
Ease of Deployment and Customer Service: UiPath facilitates cloud-based and on-premises deployment, with simple implementation and a vast support network. NICE Robotic Automation enables hybrid deployment and is revered for direct customer service and robust implementation.
Pricing and ROI: UiPath often requires less initial setup costs, offering rapid ROI due to its ease of use and wide sector adoption. NICE Robotic Automation, while having a higher investment, delivers significant ROI for businesses seeking high-level automation features.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
We have seen a 100% return on investment.
At first, processes save money, but eventually, automation without cost savings occurs due to licensing costs.
If you can run bots 24 hours nonstop on it when you can run many different processes, each process can save hours, hundreds of hours of time for employees.
They don't always understand the processes I'm trying to implement.
They are very responsive and have been able to resolve any issues I have encountered.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
They were very helpful, addressing the issue in three hours.
The customer support from UiPath is amazing.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
UiPath helped us revamp and upgrade our systems, making them more scalable.
You just need to change the number of robots for the process, and then it works very fast.
The stability of Fortra's Automate is excellent.
It has very robust features, and it is not prone to instability.
In the beginning, we depended on our infrastructure. However, now that we have services on the cloud, it is very stable.
Integration with Amazon S3 is somewhat lacking.
I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial.
I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning.
It was more accessible initially, and we could have more resources with the same license.
With UiPath, one needs the UiPath Assistant installed on every machine, which is unrealistic as many people use the same machine in the hospital.
It would be beneficial to integrate voice commands with the UI to create an Excel spreadsheet and populate a data table.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
It is more expensive than other automation services, but I don't deal with the financial details much.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities.
I really like the API functionality; it's a slick aspect of the solution when I'm using it.
Our use of automation sped up the process of getting paid from insurance companies, saving us substantial amounts of money.
The right path document understanding allows me to track information not only from structured documents but also unstructured documents through artificial intelligence and machine learning techniques.
Almost all the questions that we have can be found in the community, which is very helpful.
Fortra's Automate is predominantly used in HR and operational departments for automating reports, file manipulation, and data processing. Key uses include automating repetitive tasks, integrating PDFs and emails, running scripts, processing large data sets, transforming file formats, synchronizing databases, managing job schedules, and transferring files.
Users commend Fortra's Automate for its ease of implementation and user-friendly drag-and-drop interface, which requires minimal technical skills for efficient bot deployment. The software is appreciated for its effective scheduling tools, reliable integration capabilities, and a wide range of functions such as file interaction, secure file transfers, and extensive automation without the need for coding. Businesses achieve significant time savings and simplified processes, bolstered by continuous updates and robust customer support.
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In various industries such as healthcare, transportation, and payroll, Fortra's Automate automates workflows like invoice generation, data retrieval, data uploading, and insurance eligibility checks, enhancing efficiency and accuracy for HR and operational tasks.
NICE Robotic Automation is allowing organizations to reinvent customer service in the back office and the contact center. Automation offers an immediate reduction of administrative costs for a quick return on your investment. With robots able to perform tasks four to five times faster than a human, NICE Robotic Automation enables quicker turnaround times for customer requests and improved service-level agreements (SLAs). Routine processes are completed flawlessly every time, reducing the need to allocate time for making corrections. NICE Robotic Automation is highly scalable, so a center's processing power can increase when demand does.
UiPath is a user-friendly automation software that streamlines business processes by automating repetitive tasks. It offers extensive automation capabilities, seamless integration with other systems, and robust security measures.
Users appreciate its intuitive design, ease of use, and ability to automate complex workflows.
Its seamless integration with various applications ensures smooth data exchange and enhances workflow management, while strong security measures protect sensitive data and maintain compliance with industry standards.
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