UiPath and NICE Robotic Automation are both contenders in the robotic process automation market. UiPath holds a competitive advantage with its user-friendly design and strong community backing, while NICE Robotic Automation is compelling for enterprises prioritizing comprehensive features.
Features: UiPath offers a drag-and-drop visual workflow editor, scalability, and AI-driven automation. NICE Robotic Automation provides real-time process optimization, advanced analytics, and features tailored for enterprise performance.
Ease of Deployment and Customer Service: UiPath facilitates cloud-based and on-premises deployment, with simple implementation and a vast support network. NICE Robotic Automation enables hybrid deployment and is revered for direct customer service and robust implementation.
Pricing and ROI: UiPath often requires less initial setup costs, offering rapid ROI due to its ease of use and wide sector adoption. NICE Robotic Automation, while having a higher investment, delivers significant ROI for businesses seeking high-level automation features.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
It has saved about 20% to 30% of costs.
We have seen a 100% return on investment.
UiPath has reduced human error and saved employee time.
They don't always understand the processes I'm trying to implement.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
They are very responsive and have been able to resolve any issues I have encountered.
They were very helpful, addressing the issue in three hours.
The customer support from UiPath is amazing.
Initially, it was very difficult to get support, but nowadays, we do not have to go for support because most things get solved in the community itself.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
It is being used at multiple locations by many customers.
You just need to change the number of robots for the process, and then it works very fast.
UiPath helped us revamp and upgrade our systems, making them more scalable.
It has very robust features, and it is not prone to instability.
The stability of Fortra's Automate is excellent.
In the beginning, we depended on our infrastructure. However, now that we have services on the cloud, it is very stable.
The solution is not very stable.
I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial.
Integration with Amazon S3 is somewhat lacking.
I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning.
Adding more AI could help in small tasks that require intelligence or machine learning, leading to the next stage of automation.
If the UI changes or a label is changed, sometimes the whole flow breaks.
It would be beneficial to integrate voice commands with the UI to create an Excel spreadsheet and populate a data table.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
Most of the UiPath products are priced higher than competitors.
It is more expensive than other automation services, but I don't deal with the financial details much.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
I find the ease of use from a programming perspective very valuable.
The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities.
The tool has a noticeable ROI, and the investment is worth every penny as it reduces tedious tasks and improves scalability.
Our use of automation sped up the process of getting paid from insurance companies, saving us substantial amounts of money.
Whenever they release a product, they also release a course in UiPath Academy. So, you can get familiarized with the product and understand the new capabilities.
Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.
Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.
What are Automate's Key Features?In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.
NICE Robotic Automation is allowing organizations to reinvent customer service in the back office and the contact center. Automation offers an immediate reduction of administrative costs for a quick return on your investment. With robots able to perform tasks four to five times faster than a human, NICE Robotic Automation enables quicker turnaround times for customer requests and improved service-level agreements (SLAs). Routine processes are completed flawlessly every time, reducing the need to allocate time for making corrections. NICE Robotic Automation is highly scalable, so a center's processing power can increase when demand does.
UiPath is a user-friendly automation software that streamlines business processes by automating repetitive tasks. It offers extensive automation capabilities, seamless integration with other systems, and robust security measures.
Users appreciate its intuitive design, ease of use, and ability to automate complex workflows.
Its seamless integration with various applications ensures smooth data exchange and enhances workflow management, while strong security measures protect sensitive data and maintain compliance with industry standards.
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