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Meraki MS Switches vs Ubiquiti UniFi Switches comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Meraki MS Switches offer variable ROI, excelling in management ease and scalability, though ROI speed varies with cloud integration.
Sentiment score
7.0
Users highlight cost-effectiveness and quick deployment of UniFi Switches, with mixed ROI assessments and feature comparisons to competitors.
Another solution offered to us was more than double the price, making UniFi a cost-effective choice.
 

Customer Service

Sentiment score
8.5
Meraki MS Switches users appreciate responsive support, though experiences vary, with some facing delays and complex issue challenges.
Sentiment score
6.8
Ubiquiti UniFi Switches support is often seen as limited, with reliance on forums, self-service, and occasional user satisfaction.
If the devices are licensed, the support team will assist you depending on the severity level of the case.
Cisco's tech support is pretty good, and I would rate it an eight out of ten.
the manuals, installation videos, and resources on the website are very good and straightforward.
 

Scalability Issues

Sentiment score
8.0
Meraki MS Switches offer scalable solutions for SMEs but may not suit enterprise-level needs due to core functionality limitations.
Sentiment score
7.6
Ubiquiti UniFi Switches offer scalability, effective integration, and strong performance, ideal for SMEs but challenging for large enterprises.
I rate the scalability as nine out of ten.
While we are satisfied with its use in small environments, other products may be needed in very large companies with more than 30 users.
 

Stability Issues

Sentiment score
8.6
Meraki MS Switches are praised for high stability and reliability, with minor issues promptly resolved, ensuring seamless operation.
Sentiment score
8.6
Ubiquiti UniFi Switches are reliable and stable in standard settings, with optimal performance depending on configuration and environment.
If something happens to the device or hardware, Cisco will automatically change the device by the next business day.
We faced issues following firmware updates, which we now handle by performing updates outside of working hours.
I did not experience any problems the whole year.
If the system is installed, it runs well, with no issues.
The switches are stable and there have been no outages.
 

Room For Improvement

Meraki MS Switches face challenges in cost, cloud dependence, technical support, and require improvements in security, scalability, and integration.
Ubiquiti UniFi Switches require improved power supply, technical support, user-friendly management, and enhanced features like security and scalability.
Meraki should also consider improvements in stacking features, particularly in the lower-end models like NS130, where stacking isn't supported, unlike with Cisco traditional switching.
Most people are familiar with the Cisco commands, and it would be beneficial if the switch could be accessed by GUI configuration and by normally accessing the console.
There are compatibility issues with certain Power over Ethernet (PoE) devices, which we would like to see resolved.
The current setup is closed and does not allow for integration with non-Ubiquiti VoIP devices or providers outside their ecosystem.
Controlling and reducing network traffic directly from the controller would be beneficial.
 

Setup Cost

Meraki MS Switches are costly yet competitive, offering comprehensive features, cloud management, and potential savings with long-term contracts.
Ubiquiti UniFi Switches are cost-effective, ideal for small businesses, though less feature-rich, with noted availability and price variations.
Meraki MS Switches, including their licensing, are somewhat expensive, particularly when compared with competitor solutions like HP.
Pricing is affordable, and licenses for the cloud need to be purchased every three to five years.
Meraki pricing is a little premium compared to other vendor products.
Pricing is very favorable, with minimal licensing involved.
Many vendors mark up prices significantly.
The setup cost is reasonable, but there are companies in the business pushing more expensive solutions.
 

Valuable Features

Meraki MS Switches offer cloud management, intuitive dashboards, security features, and global device management for efficient and reliable networking.
Ubiquiti UniFi Switches provide reliable performance, centralized management, scalability, and affordability, ideal for small to medium businesses.
The control plane is in the cloud, and the data plane is local, allowing manageability from anywhere.
The most valuable feature is the ability to access devices from anywhere in the world through the cloud.
One of the most valuable features of Meraki MS Switches is its precise traffic analytics capabilities, allowing us to query the system for any place at any time.
I can manage user connectivity, limit bandwidth, apply MAC address filtering, and it offers POE capabilities.
One of the most valuable features of Ubiquiti UniFi switches is their graphical interface and plug-and-play capability.
The most valuable feature of UniFi Switches is the simple management via the UniFi console.
 

Categories and Ranking

Meraki MS Switches
Ranking in Ethernet Switches
8th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
95
Ranking in other categories
No ranking in other categories
Ubiquiti UniFi Switches
Ranking in Ethernet Switches
3rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
54
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Ethernet Switches category, the mindshare of Meraki MS Switches is 4.6%, up from 4.1% compared to the previous year. The mindshare of Ubiquiti UniFi Switches is 6.2%, down from 8.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Ethernet Switches
 

Featured Reviews

MajidKhan - PeerSpot reviewer
Remote access enhances troubleshooting with potential for more intuitive interface
We are working with Citrix and router, but in Cisco for Cisco vendor only. We are taking from them since 2015.  The main use case involves some small business customers needing one router, one switch, and two to three access points. It is easy to handle the devices with just a small knowledge of…
John Balogh - PeerSpot reviewer
Centrally managed solution makes it easy to build one configuration and apply it to new devices
We have one or two UniFi switches, but they don't really compete with the Ciscos. It's a nice environment as far as keeping track of things and being able to manage ports, turn off rogue users, and stuff like that. The access points have been pretty convenient compared to Meraki, Lucent, Cisco, or any of the other bigger vendors that I used to deal with for other consulting projects. Ubiquiti is one step above the consumer level. They cost a little bit more, but they just seem to be drop-dead reliable, and they're keeping up with the latest standards. Their latest versions of access points are all Wi-Fi 6, and they don't take very much power when there aren't a lot of users. It's really easy to build one configuration and just apply it to new devices. It's a check mark box: Do I want this to be the staff VLAN, or the public VLAN, or the Voice over IP VLAN, or the security VLAN, or the house wiring VLAN, or the building logistics VLAN? You just check things off and then you make groups, so if you click on it, it applies all the appropriate things automatically. It makes it very easy. This solution is good for the prosumer, small office, medium office, under 500 people range, but probably over 50 people and maybe distributed around five or 10 sites. That's a pretty good sweet spot as far as the price for the equipment and the configurability, and it's just drop-dead reliable. It's been boring, which is what I love because I don't get any calls in the middle of the night that something isn't working.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
8%
Educational Organization
7%
Government
6%
Computer Software Company
11%
Manufacturing Company
7%
Comms Service Provider
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Meraki MS Switches?
The most valuable features of Meraki MS Switches are their reliability and simplicity.
What is your experience regarding pricing and costs for Meraki MS Switches?
Meraki MS Switches, including their licensing, are somewhat expensive, particularly when compared with competitor solutions like HP.
What needs improvement with Meraki MS Switches?
Meraki MS Switches is a complete solution. I don't have specific feedback for improvement. However, there was an issue with the uplink when the port was removed and had to be reinstalled, which cau...
Which switches are better - Ubiquiti Unifi or Netgear?
Ubiquiti Unifi offers a great set of features. For starters, it is easy to configure and implement, and also doesn’t require a learning curve because it is easy to use. It is also simple to reconfi...
Which are better - Ubiquiti UniFi switches or MikroTik routers and switches?
Ubiquiti Unifi is a great solution. For starters, it is easy to configure and implement, and doesn’t require a learning curve because it is easy to use. It is also simple to reconfigure an AP or ga...
What do you like most about Ubiquiti UniFi Switches?
We have integrated the tool for PoE switches and non-PoE switches. Its most valuable feature is SD-WAN. UniFi SD-WAN can access all statistics and performance data in one interface, enabling us to...
 

Also Known As

MS220, MS320, MS420
UniFi Switches
 

Learn More

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Overview

 

Sample Customers

Cisco Live Milan, Hyatt
Staypineapple
Find out what your peers are saying about Meraki MS Switches vs. Ubiquiti UniFi Switches and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.