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Mezmo vs Splunk Cloud Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (74th), Log Management (57th), Observability Pipeline Software (7th)
Splunk Cloud Platform
Average Rating
8.4
Reviews Sentiment
5.7
Number of Reviews
82
Ranking in other categories
Data Visualization (2nd), IT Alerting and Incident Management (2nd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Mezmo is designed for Observability Pipeline Software and holds a mindshare of 3.3%, up 2.7% compared to last year.
Splunk Cloud Platform, on the other hand, focuses on Data Visualization, holds 1.0% mindshare, up 0.8% since last year.
Observability Pipeline Software Mindshare Distribution
ProductMindshare (%)
Mezmo3.3%
Cribl38.0%
Onum11.5%
Other47.2%
Observability Pipeline Software
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Cloud Platform1.0%
Tableau Enterprise10.3%
Qlik Sense5.2%
Other83.5%
Data Visualization
 

Featured Reviews

TO
President and Founder at STILLWATER SUPERCOMPUTING INC
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
reviewer2805510 - PeerSpot reviewer
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Unified log analytics has transformed security monitoring and cuts breach detection to minutes
Splunk Cloud Platform has areas for improvement, including the fact that it is obviously an enterprise tool and can be expensive, which is the biggest complaint I have noted. Costs can rise due to high data ingestion and long retention periods, along with a complex licensing structure that makes pricing difficult to predict as usage grows, especially since more systems send logs. There are also performance concerns at scale where users have reported slower searches and expensive long-term storage needs, particularly in multi-terabyte environments. Additionally, operational complexity exists as enterprises still need to do data onboarding, create dashboards, handle retention policies, access control, and performance tuning. These are the three key areas of improvement I have identified.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"With LogDNA, which brings all the logs together in an interleaved stream, it allows us to take a transaction and relate it to other contextual events making the gathering of evidence for auditors and our internal RCA much more productive."
"We haven't had anything yet that we couldn't do through LogDNA."
"LogDNA consolidates all logs into one place, which is super valuable."
"The real-time search capability of this product enhances operational decision-making, and it's very convincing."
"It's made searching for data easier. Users like it. We're still in the migration process, but overall, it's a lot easier to use."
"Everything is maintained by the Splunk support team. Users do not have to maintain any physical servers. They do not have to maintain indexes and searches. It reduces a lot of work on the user side."
"The log search capabilities are very good."
"Splunk has sped up our response and reduced the time we spend manually monitoring any logs for ticketing tools or servers. It saves us around two hours daily."
"I can trace an event back to its root cause. I can find the root cause instead of just looking at the symptoms across different things."
"Since Splunk Cloud Platform is a fully managed service, there is no need to handle servers, upgrades, or maintenance."
"The initial setup was straightforward."
 

Cons

"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"Scalability could be improved; we are using it through the IBM cloud deployment and on some of the data centers that are very heavily used, there is a significant lag in the event stream, sometimes 10, 15 minutes behind, which makes the RCA impossible."
"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"There is something that they say will be improved, and I am still waiting for it."
"One aspect I dislike about Splunk Cloud Platform is that cost can become high as data ingestion increases."
"We're interested in learning more about the new AI features, especially the natural language to SPL conversion."
"Splunk should increase the frequency of new feature releases, particularly those related to real-time operational flow monitoring and analytics reporting."
"The only thing I would say is an issue is the cost. It matches other products. The costs can be justified for the value that we gain. The entire threat analysis stack should come in a bundle. If the cost was matchable with other products I think Splunk would pick up in the market."
"Extracting meaningful insights beyond essential log data proves challenging due to the product's reliance on manual processes."
"There is sometimes no documentation or updated documentation available."
"The administration could use improvement. We have to rely on support more often than we're used to."
 

Pricing and Cost Advice

Information not available
"The lack of transparency around the SVC licensing makes it difficult to explain the costs to our clients."
"We were on ingest. We were on-prem, and when we switched to the cloud, we went to an SVC model, and that has been a huge help. We are now able to ingest more data than before."
"I do not personally deal with that side, but from discussions, I know that it is one of the more expensive tools. I do not have anything to compare it with."
"It is a touchy subject because we are locked into it. That goes back to the rehydrating data. We cannot have the retention that we want to store for legal and compliance purposes because that is seven years' worth of data for some of the indexes, so we ship them off into S3 buckets and install them there, at which point they are invisible to Splunk, so we have to rehydrate them, but we cannot rehydrate those pockets into Splunk Cloud. We have to rehydrate them into a self-hosted version of Splunk, which can take days to set up and get going. I would not call Splunk's licensing and pricing predatory, but they have made it very difficult to maintain the independence of your own data."
"The cost of the Splunk Cloud Platform is high, and in addition to the standard licensing fee, we also have a premium support fee."
"I know that Splunk Cloud Platform is an expensive product."
"Splunk Cloud Platform fell within our budget so we pulled the trigger and implemented it."
"The price is something that people complain about."
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Top Industries

By visitors reading reviews
Transportation Company
18%
Construction Company
17%
Comms Service Provider
12%
Outsourcing Company
6%
Financial Services Firm
20%
Computer Software Company
12%
Manufacturing Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise14
Large Enterprise56
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Splunk Cloud Platform?
We are Splunk partners, so in Splunk Cloud Platform, pricing is not an issue. It is balanced, and from a pricing perspective, it is good for us.
What needs improvement with Splunk Cloud Platform?
Splunk Cloud Platform is almost a nine out of ten, but the main improvement point is the user manual. Recently, we got stuck somewhere in an error, but because of the less documentation available i...
What is your primary use case for Splunk Cloud Platform?
Splunk Cloud Platform is used to monitor everything, as we have multiple applications from which we get multiple data and multiple logs. We centralized our logging system, centralized our APIs, and...
 

Also Known As

LogDNA
No data available
 

Overview

 

Sample Customers

Instacart, Asics, Lime, Salesforce
Mindtouch