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Mezmo vs Splunk Cloud Platform comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (75th), Log Management (57th), Observability Pipeline Software (7th)
Splunk Cloud Platform
Average Rating
8.2
Reviews Sentiment
5.8
Number of Reviews
72
Ranking in other categories
Data Visualization (3rd), IT Alerting and Incident Management (2nd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Mezmo is designed for Observability Pipeline Software and holds a mindshare of 3.1%, down 3.3% compared to last year.
Splunk Cloud Platform, on the other hand, focuses on Data Visualization, holds 1.0% mindshare, up 0.7% since last year.
Observability Pipeline Software Mindshare Distribution
ProductMindshare (%)
Mezmo3.1%
Cribl39.4%
Onum12.0%
Other45.5%
Observability Pipeline Software
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Cloud Platform1.0%
Tableau Enterprise9.6%
Qlik Sense4.8%
Other84.6%
Data Visualization
 

Featured Reviews

TO
President and Founder at STILLWATER SUPERCOMPUTING INC
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
Hemanthreddy Vakiti - PeerSpot reviewer
Data Engineer at a tech vendor with 10,001+ employees
Centralized logs have transformed payment issue troubleshooting and now streamline incident resolution
Splunk Cloud Platform holds only three months' worth of data. If you try to search for more than three months or prior to three months, it wouldn't store the values because the data stores a large number of data. I believe that's the limit for us. I believe having flexible memory would ease us because whenever we face an incident, if we want to look for this occurrence or root cause, if it is prior to three months, we wouldn't have proper logs to check. I wish it would take a little less time and not search through unnecessary things. Of course, querying depends on the developer's knowledge, but storage is also an issue because I feel memory is not flexible enough. If we try to increase our memory, it will charge us a considerable amount of money.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We haven't had anything yet that we couldn't do through LogDNA."
"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"LogDNA consolidates all logs into one place, which is super valuable."
"With LogDNA, which brings all the logs together in an interleaved stream, it allows us to take a transaction and relate it to other contextual events making the gathering of evidence for auditors and our internal RCA much more productive."
"Splunk Cloud Platform's ingest and visualization features have helped improve our data reporting, truly the best available in terms of customizability."
"Splunk Cloud Platform has greatly improved my daily operations through enhanced integration with third-party tools."
"Alerts are a huge benefit because we can customize them to each business unit's needs."
"Not having to manage Splunk Cloud's infrastructure is valuable."
"We only buy the services we need. We don't have to pay for other things we don't."
"One unique feature with Splunk Cloud Platform is that it can be used not only for log creation but also for creating dashboards, including visual representations like pie charts that show how many hits each service receives and how many users contribute to those hits, enabling higher management to make informed decisions about which services to focus on."
"The best features of Splunk Cloud Platform include its powerful analytics and intuitive user interface, and I particularly appreciate how it simplifies complex data operations."
"Splunk reduced our mean time to resolve by 30%. If an application starts misbehaving, we send logs to Splunk and check to see what's going on and see what's happening."
 

Cons

"Scalability could be improved; we are using it through the IBM cloud deployment and on some of the data centers that are very heavily used, there is a significant lag in the event stream, sometimes 10, 15 minutes behind, which makes the RCA impossible."
"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"The pricing model makes the product costly."
"Customization could be simplified."
"It needs to mature; it's just getting established in the industry on a wider scale."
"In Splunk Cloud Platform particularly, there is nothing specific that I would like to see improved or enhanced, but the cost is currently very high."
"First-time users may struggle with the user interface. When I first used Splunk, I entered my username and password. After that, we get a dashboard on the left side with apps. At the top, you can click the gear icon to view the settings. Within those settings, there's a distributed console option with several settings. It's a bit overwhelming for a beginner. The user knows what they want and can search for it in the search bar. If I see several apps, my first instinct is to scroll down to find the app, or perhaps you will find that search and report. That bugged me when I was learning."
"The security connection should have a seamless integration. Other than that, the way we are using it, so far, it seems quite good."
"There is something that they say will be improved, and I am still waiting for it."
"The training models can only be accessed for 30 days, even if it is paid training."
 

Pricing and Cost Advice

Information not available
"Splunk Cloud Platform fell within our budget so we pulled the trigger and implemented it."
"The cost of using Splunk Cloud Platform is high, but the value it provides is worth the investment."
"The certifications are costly."
"It is not that expensive."
"Splunk Cloud Platform is an expensive solution."
"I do not personally deal with that side, but from discussions, I know that it is one of the more expensive tools. I do not have anything to compare it with."
"There are additional features that you would need to purchase depending on your use case."
"Splunk Cloud Platform is more expensive than some of its competitors, but it offers a wider range of features."
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Top Industries

By visitors reading reviews
Construction Company
18%
Transportation Company
18%
Comms Service Provider
10%
Outsourcing Company
6%
Financial Services Firm
20%
Computer Software Company
13%
Construction Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise12
Large Enterprise52
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Splunk Cloud Platform?
Splunk has sped up our response and reduced the time we spend manually monitoring any logs for ticketing tools or servers. It saves us around two hours daily.
What needs improvement with Splunk Cloud Platform?
I don't see any new requirements in terms of improvements for Splunk Cloud Platform at this time. Splunk's dashboarding, reporting, and visualizations are evolving at a larger scale with the new Sp...
 

Also Known As

LogDNA
No data available
 

Overview

 

Sample Customers

Instacart, Asics, Lime, Salesforce
Mindtouch