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Mezmo vs Splunk Cloud Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (75th), Log Management (56th), Observability Pipeline Software (8th)
Splunk Cloud Platform
Average Rating
8.4
Reviews Sentiment
5.8
Number of Reviews
87
Ranking in other categories
Data Visualization (2nd), IT Alerting and Incident Management (2nd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Mezmo is designed for Observability Pipeline Software and holds a mindshare of 3.3%, up 2.0% compared to last year.
Splunk Cloud Platform, on the other hand, focuses on Data Visualization, holds 1.0% mindshare, up 0.8% since last year.
Observability Pipeline Software Mindshare Distribution
ProductMindshare (%)
Mezmo3.3%
Cribl36.8%
Onum11.3%
Other48.60000000000001%
Observability Pipeline Software
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Cloud Platform1.0%
Tableau Enterprise9.7%
Qlik Sense4.8%
Other84.5%
Data Visualization
 

Featured Reviews

TO
President and Founder at STILLWATER SUPERCOMPUTING INC
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
reviewer2805510 - PeerSpot reviewer
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Unified log analytics has transformed security monitoring and cuts breach detection to minutes
Splunk Cloud Platform has areas for improvement, including the fact that it is obviously an enterprise tool and can be expensive, which is the biggest complaint I have noted. Costs can rise due to high data ingestion and long retention periods, along with a complex licensing structure that makes pricing difficult to predict as usage grows, especially since more systems send logs. There are also performance concerns at scale where users have reported slower searches and expensive long-term storage needs, particularly in multi-terabyte environments. Additionally, operational complexity exists as enterprises still need to do data onboarding, create dashboards, handle retention policies, access control, and performance tuning. These are the three key areas of improvement I have identified.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We haven't had anything yet that we couldn't do through LogDNA."
"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"With LogDNA, which brings all the logs together in an interleaved stream, it allows us to take a transaction and relate it to other contextual events making the gathering of evidence for auditors and our internal RCA much more productive."
"LogDNA consolidates all logs into one place, which is super valuable."
"Splunk Cloud Platform's visibility into multiple environments offers excellent monitoring capabilities, whether I am using it in the cloud, on-premises, or in hybrid environments."
"The Cloud Platform interface is cleaner than Splunk Enterprise's monitoring console. You can easily understand what's happening with your indexes. It's more refined than Splunk Enterprise's console, but they have the same feel and function."
"Splunk Cloud Platform is a very mature solution and an enterprise-grade solution that brings the work we have to do with customers to an enterprise-grade level."
"The Splunk Cloud Platform has reduced our mean time to resolve. It has easily saved 20 to 30 minutes every time someone gets locked out. We get 10 or 15 instances per day where people get locked out. It definitely saves a few hours per day."
"Its interconnectivity with the cloud platforms, such as Azure and AWS, was valuable."
"The cloud is very fast."
"Splunk Cloud Platform has greatly improved my daily operations through enhanced integration with third-party tools."
"Splunk is a very user-friendly tool and it's very extensive compared to other tools."
 

Cons

"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"Scalability could be improved; we are using it through the IBM cloud deployment and on some of the data centers that are very heavily used, there is a significant lag in the event stream, sometimes 10, 15 minutes behind, which makes the RCA impossible."
"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"Splunk support isn't so great. It takes a lot of time for them to respond."
"Splunk Cloud could improve by having pre-defined templates. It has very good design views, but there is no predefined template. You have to define your own. If they could add predefined templates for different use cases."
"The support from the Splunk team is generally good, but sometimes, there's a lack of coordination between our account reps and the hands-on technical people. This misalignment can lead to issues with getting what we need done and what is happening."
"When it comes to the integrations with the other platforms, there is a little bit of a lag in the observability part, making it an area where improvements are required."
"We're interested in learning more about the new AI features, especially the natural language to SPL conversion."
"First-time users may struggle with the user interface. When I first used Splunk, I entered my username and password. After that, we get a dashboard on the left side with apps. At the top, you can click the gear icon to view the settings. Within those settings, there's a distributed console option with several settings. It's a bit overwhelming for a beginner. The user knows what they want and can search for it in the search bar. If I see several apps, my first instinct is to scroll down to find the app, or perhaps you will find that search and report. That bugged me when I was learning."
"The documentation available could be improved as there is sometimes no documentation or updated documentation available."
"The only thing that is missing from Splunk Cloud is the command-line interface."
 

Pricing and Cost Advice

Information not available
"It is not that expensive."
"The cost of using Splunk Cloud Platform is high, but the value it provides is worth the investment."
"The price is something that people complain about."
"Splunk Cloud Platform fell within our budget so we pulled the trigger and implemented it."
"Splunk Cloud Platform is more expensive than some of its competitors, but it offers a wider range of features."
"The cost makes more sense for organizations that have a large amount of data ranges."
"I know that Splunk Cloud Platform is an expensive product."
"As far as the pricing goes, it was what was expected. It is a premium product. There were no surprises there."
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Top Industries

By visitors reading reviews
Transportation Company
18%
Construction Company
16%
Comms Service Provider
11%
Financial Services Firm
9%
Financial Services Firm
19%
Computer Software Company
11%
Construction Company
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise13
Large Enterprise54
 

Questions from the Community

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What is your experience regarding pricing and costs for Splunk Cloud Platform?
As an entry level user working mainly in cybersecurity labs and training environments, I did not directly manage pricing or licensing decisions. My experience was mainly focused on using the platfo...
What needs improvement with Splunk Cloud Platform?
For betterment, there is definitely a cost concern. The cost is high, so there should be a somewhat lower cost. I am expecting a more competitive pricing structure from Splunk Cloud Platform, but o...
What is your primary use case for Splunk Cloud Platform?
For Splunk Cloud Platform, we perform analytics with a large scale of data pipelines and log data. We query logs and build dashboards to support our operational and business insights. We mainly wor...
 

Also Known As

LogDNA
No data available
 

Overview

 

Sample Customers

Instacart, Asics, Lime, Salesforce
Mindtouch