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Mezmo vs Splunk Cloud Platform comparison

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (78th), Log Management (54th), Observability Pipeline Software (8th)
Splunk Cloud Platform
Average Rating
8.4
Reviews Sentiment
5.6
Number of Reviews
116
Ranking in other categories
Data Visualization (4th), IT Alerting and Incident Management (3rd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Mezmo is designed for Observability Pipeline Software and holds a mindshare of 3.9%, up 1.2% compared to last year.
Splunk Cloud Platform, on the other hand, focuses on Data Visualization, holds 1.1% mindshare, up 1.0% since last year.
Observability Pipeline Software Mindshare Distribution
ProductMindshare (%)
Mezmo3.9%
Cribl33.7%
BindPlane OP10.2%
Other52.2%
Observability Pipeline Software
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Cloud Platform1.1%
Tableau Enterprise9.6%
Qlik Sense4.8%
Other84.5%
Data Visualization
 

Featured Reviews

TO
President and Founder at STILLWATER SUPERCOMPUTING INC
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
reviewer2805510 - PeerSpot reviewer
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Unified log analytics has transformed security monitoring and cuts breach detection to minutes
Splunk Cloud Platform has areas for improvement, including the fact that it is obviously an enterprise tool and can be expensive, which is the biggest complaint I have noted. Costs can rise due to high data ingestion and long retention periods, along with a complex licensing structure that makes pricing difficult to predict as usage grows, especially since more systems send logs. There are also performance concerns at scale where users have reported slower searches and expensive long-term storage needs, particularly in multi-terabyte environments. Additionally, operational complexity exists as enterprises still need to do data onboarding, create dashboards, handle retention policies, access control, and performance tuning. These are the three key areas of improvement I have identified.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"LogDNA consolidates all logs into one place, which is super valuable."
"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"With LogDNA, which brings all the logs together in an interleaved stream, it allows us to take a transaction and relate it to other contextual events making the gathering of evidence for auditors and our internal RCA much more productive."
"We haven't had anything yet that we couldn't do through LogDNA."
"I appreciate the expansion capability of Splunk Cloud Platform, where we can forward any kind of data to the cloud endpoint they provide with no need for maintenance or infrastructure management because they keep the environment very stable and handle any issues through support cases."
"UBA is a great application within Splunk Cloud Platform."
"Splunk Cloud Platform has positively impacted my organization by allowing us to be more proactive with our monitoring."
"It has definitely improved our organization by virtue of reducing the amount of overhead we would have had for those environments. Having to implement, maintain, or even update the existing stuff would have been extremely time-consuming. Splunk Cloud handles all of that for us. So it's definitely been helpful from that perspective. It's allowed them to maintain upgrades for far further than they are. Some of the hosts of that environment were still on version 7 so they could get upgraded feature parity."
"Its interconnectivity with the cloud platforms, such as Azure and AWS, was valuable."
"Not having to manage Splunk Cloud's infrastructure is valuable."
"Splunk Cloud Platform has positively impacted my organization by providing accessibility to data and the speed at which we can access that data and troubleshoot."
"Operationally, Splunk Cloud Platform has provided wide observability where we had almost none before, significantly improving our security posture and our ability to defend the organization."
 

Cons

"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"Scalability could be improved; we are using it through the IBM cloud deployment and on some of the data centers that are very heavily used, there is a significant lag in the event stream, sometimes 10, 15 minutes behind, which makes the RCA impossible."
"The support from the Splunk team is generally good, but sometimes, there's a lack of coordination between our account reps and the hands-on technical people. This misalignment can lead to issues with getting what we need done and what is happening."
"I want to have the ability to process the ingestion before it is sent to the back end and Splunk just announced that the feature is coming, so now it just needs to be released."
"Splunk support isn't so great. It takes a lot of time for them to respond."
"They release new features without giving us insight on how to verify them through documents, which can be quite challenging."
"It is sometimes slow. Some of that has to do with the queries themselves not being efficient, but sometimes it is slow."
"The administration could use improvement. We have to rely on support more often than we're used to."
"There could be better searches, but mainly, it needs to improve the performance with a vast amount of data. That will make it better and easier to use."
"The dislike about Splunk Cloud Platform is the learning resources and the learning materials that they have."
 

Pricing and Cost Advice

Information not available
"We were involved in the renewal process, and our organization does reviews of all our partnerships that we have every two to three years to ensure they are meeting our needs, there isn't a better solution out there, and we won't save money by going somewhere else."
"The licensing costs depend on the state of your environment and the fees are paid on a monthly basis."
"Splunk Cloud Platform is more expensive than some of its competitors, but it offers a wider range of features."
"Splunk Cloud Platform fell within our budget so we pulled the trigger and implemented it."
"The pricing model makes this an expensive solution."
"The lack of transparency around the SVC licensing makes it difficult to explain the costs to our clients."
"My company has a license for Splunk Cloud Platform. My company also has a license for Splunk Enterprise."
"Splunk Cloud Platform's pricing is a little on the higher end."
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Top Industries

By visitors reading reviews
Comms Service Provider
18%
Transportation Company
14%
Construction Company
14%
Financial Services Firm
8%
Financial Services Firm
14%
Manufacturing Company
11%
Outsourcing Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise17
Large Enterprise85
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Splunk Cloud Platform?
I think the pricing of Splunk Cloud offers a good quality-price ratio.
What needs improvement with Splunk Cloud Platform?
I see room for improvement in the area of reporting, especially the reporting dashboard for Splunk Cloud. I am not expecting any additional features in the future because I have not explored the cu...
What is your primary use case for Splunk Cloud Platform?
I have not utilized Splunk Cloud's machine learning capabilities as we just started. I have not used Splunk Cloud's integration with third-party applications. I track some false-positive indicators...
 

Also Known As

LogDNA
No data available
 

Overview

 

Sample Customers

Instacart, Asics, Lime, Salesforce
Mindtouch