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Mezmo vs Splunk Cloud Platform comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (89th), Log Management (54th), Observability Pipeline Software (7th)
Splunk Cloud Platform
Average Rating
8.2
Reviews Sentiment
6.0
Number of Reviews
58
Ranking in other categories
Data Visualization (2nd), IT Alerting and Incident Management (3rd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Mezmo is designed for Observability Pipeline Software and holds a mindshare of 1.8%, down 38.2% compared to last year.
Splunk Cloud Platform, on the other hand, focuses on Data Visualization, holds 1.0% mindshare, up 0.3% since last year.
Observability Pipeline Software
Data Visualization
 

Featured Reviews

TO
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
Ian Gatundu - PeerSpot reviewer
It improves our visibility and decision-making while helping us meet compliance standards
The Cloud Platform interface is cleaner than Splunk Enterprise's monitoring console. You can easily understand what's happening with your indexes. It's more refined than Splunk Enterprise's console, but they have the same feel and function. It's easy to monitor multiple cloud environments because you can create custom dashboards for any use case you may have. It offers good visibility because it integrates with the ITSI app, providing a clear overview of your environment. Integrating Splunk with other components on the cloud and network resources is effortless because it can collect data from various sources, including stored data from long-term storage. Splunk's reporting offers a good visualization of your data. You can visualize the statistics based on your searches. It produces some helpful graphs that enable you to easily compare what's happening in your search. It's very comprehensive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"LogDNA consolidates all logs into one place, which is super valuable."
"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"Index manager is most valuable because we do not have to bother about internal storage. It is all managed by the Splunk team."
"We only buy the services we need. We don't have to pay for other things we don't."
"We use Splunk Cloud primarily as a troubleshooting tool, so the most valuable features are the analysis and visualization."
"Not having to manage Splunk Cloud's infrastructure is valuable."
"The most valuable feature is we don't have to deal with any back-end server maintenance because the solution is cloud-based."
"We haven't had any limitations or problems connecting to our network devices."
"It has definitely improved our organization by virtue of reducing the amount of overhead we would have had for those environments. Having to implement, maintain, or even update the existing stuff would have been extremely time-consuming. Splunk Cloud handles all of that for us. So it's definitely been helpful from that perspective. It's allowed them to maintain upgrades for far further than they are. Some of the hosts of that environment were still on version 7 so they could get upgraded feature parity."
"Alerts are a huge benefit because we can customize them to each business unit's needs."
 

Cons

"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"The only disadvantage of Splunk Cloud compared to Splunk Enterprise Security is that you only have two options for long-term storage: AWS S3 Buckets and GCP."
"I have not come across anything that I would consider missing as such. If anything, sometimes we have dashboards that would not go into the dark mode. It is a minor issue, but it is the only thing that I wish was there. The dark mode would definitely help."
"Splunk should offer various options for real-time monitoring."
"The only thing that is missing from Splunk Cloud is the command-line interface."
"It is sometimes slow. Some of that has to do with the queries themselves not being efficient, but sometimes it is slow."
"Customization could be simplified."
"It would be nice to see more comparisons between Splunk and other log management tools. There are some legacy tools that people are often coming off. It will ease the transition if you are coming off a Windows LogViewer or any other logging tool. Splunk could offer more advice on how to transition into it or onboard it."
"The return on investment with Splunk Cloud Platform has been poor. There is a significant possibility we will be replacing it in the next quarter or two."
 

Pricing and Cost Advice

Information not available
"The price is something that people complain about."
"The pricing was negotiated through Trustwave and for our first contract in three years, we got a good deal."
"Splunk Cloud Platform is more expensive than some of its competitors, but it offers a wider range of features."
"Currently, we have the ingest-based license. They are offering SVC-based licenses as well, but I am not a fan of SVC-based licensing. At the end of the day, I want to predict my budget and how much I am going to pay to the vendor so that I can plan my yearly budget."
"As far as the pricing goes, it was what was expected. It is a premium product. There were no surprises there."
"Splunk Cloud Platform is an expensive solution."
"The price for Splunk Cloud Platform is the same as our maintenance costs for Splunk Enterprise on-premises."
"The lack of transparency around the SVC licensing makes it difficult to explain the costs to our clients."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
29%
Financial Services Firm
12%
Manufacturing Company
5%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Splunk Cloud Platform?
Splunk has sped up our response and reduced the time we spend manually monitoring any logs for ticketing tools or servers. It saves us around two hours daily.
What is your experience regarding pricing and costs for Splunk Cloud Platform?
If I were to rate the price for the product from 1 to 10, I would rate it nine.
What needs improvement with Splunk Cloud Platform?
The disadvantage of Splunk Cloud Platform is that its integration process should be improved. The challenges I have encountered while integrating Splunk Cloud Platform include that integration is a...
 

Comparisons

 

Also Known As

LogDNA
No data available
 

Overview

 

Sample Customers

Instacart, Asics, Lime, Salesforce
Mindtouch