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Mezmo vs Splunk Cloud Platform comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (77th), Log Management (57th), Observability Pipeline Software (8th)
Splunk Cloud Platform
Average Rating
8.4
Reviews Sentiment
5.7
Number of Reviews
90
Ranking in other categories
Data Visualization (3rd), IT Alerting and Incident Management (3rd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Mezmo is designed for Observability Pipeline Software and holds a mindshare of 3.4%, up 1.5% compared to last year.
Splunk Cloud Platform, on the other hand, focuses on Data Visualization, holds 1.0% mindshare, up 1.0% since last year.
Observability Pipeline Software Mindshare Distribution
ProductMindshare (%)
Mezmo3.4%
Cribl36.0%
Onum11.0%
Other49.6%
Observability Pipeline Software
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Cloud Platform1.0%
Tableau Enterprise9.5%
Qlik Sense4.9%
Other84.6%
Data Visualization
 

Featured Reviews

TO
President and Founder at STILLWATER SUPERCOMPUTING INC
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
reviewer2805510 - PeerSpot reviewer
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Unified log analytics has transformed security monitoring and cuts breach detection to minutes
Splunk Cloud Platform has areas for improvement, including the fact that it is obviously an enterprise tool and can be expensive, which is the biggest complaint I have noted. Costs can rise due to high data ingestion and long retention periods, along with a complex licensing structure that makes pricing difficult to predict as usage grows, especially since more systems send logs. There are also performance concerns at scale where users have reported slower searches and expensive long-term storage needs, particularly in multi-terabyte environments. Additionally, operational complexity exists as enterprises still need to do data onboarding, create dashboards, handle retention policies, access control, and performance tuning. These are the three key areas of improvement I have identified.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"We haven't had anything yet that we couldn't do through LogDNA."
"With LogDNA, which brings all the logs together in an interleaved stream, it allows us to take a transaction and relate it to other contextual events making the gathering of evidence for auditors and our internal RCA much more productive."
"LogDNA consolidates all logs into one place, which is super valuable."
"Splunk Cloud has helped us to be able to focus on getting more information out of our data."
"For my current requirements, the tool theme seems to be meeting my requirements, from a cost and requirements perspective."
"he cloud performance is good."
"Since Splunk Cloud Platform is a fully managed service, there is no need to handle servers, upgrades, or maintenance."
"Dashboards and alerting are the most valuable features. The dashboards let us see how the system looks in terms of anomalies, and the alerts trigger us to go and look at what possible problems are happening."
"Splunk helped reduce our mean time to resolve by around 60%."
"The biggest benefit we have seen from Splunk Cloud Platform is that it has made troubleshooting and monitoring much faster."
"The favorite feature of Splunk Cloud Platform is the infrastructure that has been provided to us, and the pricing that has been given to us is very low and fits within our budget, and the main feature is the reduction in time and manpower."
 

Cons

"Scalability could be improved; we are using it through the IBM cloud deployment and on some of the data centers that are very heavily used, there is a significant lag in the event stream, sometimes 10, 15 minutes behind, which makes the RCA impossible."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"The queries and pulling out the exact reports is a little challenging."
"I would love to be able to manage my own apps."
"The documentation available could be improved as there is sometimes no documentation or updated documentation available."
"Splunk should offer various options for real-time monitoring."
"They can streamline the process of creating custom apps."
"The dislike about Splunk Cloud Platform is the learning resources and the learning materials that they have."
"The disadvantage of Splunk Cloud Platform is that its integration process should be improved."
"There is always room for improvement. Splunk can improve because it is a very expensive product."
 

Pricing and Cost Advice

Information not available
"I do not have much idea. We previously used 1 GB at the cost of $600. Both on-prem and cloud licenses have the same price. There is no difference. It did not impact the cost because the costs of the on-prem license and the cloud license are the same. We did not have any issues with that. Overall, its price is reasonable."
"The licensing is based on the amount of data that we send to the cloud on a daily basis."
"The pricing was negotiated through Trustwave and for our first contract in three years, we got a good deal."
"The price is something that people complain about."
"Splunk Cloud Platform fell within our budget so we pulled the trigger and implemented it."
"My company has a license for Splunk Cloud Platform. My company also has a license for Splunk Enterprise."
"Splunk Cloud Platform is an expensive solution."
"I do not know what that is anymore. I have not been involved with that for a couple of years, but I know we are paying a lot."
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Top Industries

By visitors reading reviews
Construction Company
15%
Transportation Company
15%
Comms Service Provider
14%
Financial Services Firm
8%
Financial Services Firm
18%
Construction Company
11%
Manufacturing Company
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise16
Large Enterprise57
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Splunk Cloud Platform?
The pricing of Splunk Cloud Platform is a concern for me; it is very costly, making it hard for small to medium vendors to afford. Splunk does not actually save resources for us because it only hel...
What needs improvement with Splunk Cloud Platform?
Splunk Cloud Platform has room for improvement because managing the architecture for a newcomer, such as an intern, can be hard. They could provide better documentation and videos to help with lear...
What is your primary use case for Splunk Cloud Platform?
My use case for Splunk Cloud Platform involves working in an organization that provides a daily full dashboard showing daily searches, daily ingestion, daily alerts, and more.
 

Also Known As

LogDNA
No data available
 

Overview

 

Sample Customers

Instacart, Asics, Lime, Salesforce
Mindtouch
Find out what your peers are saying about Cribl vs. Mezmo and other solutions. Updated: July 2026.
911,039 professionals have used our research since 2012.