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Mezmo vs Splunk Cloud Platform comparison

Why PeerSpot?

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (77th), Log Management (55th), Observability Pipeline Software (8th)
Splunk Cloud Platform
Average Rating
8.4
Reviews Sentiment
5.6
Number of Reviews
112
Ranking in other categories
Data Visualization (3rd), IT Alerting and Incident Management (3rd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Mezmo is designed for Observability Pipeline Software and holds a mindshare of 3.9%, up 1.4% compared to last year.
Splunk Cloud Platform, on the other hand, focuses on Data Visualization, holds 1.1% mindshare, down 1.1% since last year.
Observability Pipeline Software Mindshare Distribution
ProductMindshare (%)
Mezmo3.9%
Cribl34.1%
BindPlane OP10.1%
Other51.9%
Observability Pipeline Software
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Cloud Platform1.1%
Tableau Enterprise9.5%
Qlik Sense4.7%
Other84.7%
Data Visualization
 

Featured Reviews

TO
President and Founder at STILLWATER SUPERCOMPUTING INC
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
reviewer2805510 - PeerSpot reviewer
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Unified log analytics has transformed security monitoring and cuts breach detection to minutes
Splunk Cloud Platform has areas for improvement, including the fact that it is obviously an enterprise tool and can be expensive, which is the biggest complaint I have noted. Costs can rise due to high data ingestion and long retention periods, along with a complex licensing structure that makes pricing difficult to predict as usage grows, especially since more systems send logs. There are also performance concerns at scale where users have reported slower searches and expensive long-term storage needs, particularly in multi-terabyte environments. Additionally, operational complexity exists as enterprises still need to do data onboarding, create dashboards, handle retention policies, access control, and performance tuning. These are the three key areas of improvement I have identified.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"We haven't had anything yet that we couldn't do through LogDNA."
"LogDNA consolidates all logs into one place, which is super valuable."
"With LogDNA, which brings all the logs together in an interleaved stream, it allows us to take a transaction and relate it to other contextual events making the gathering of evidence for auditors and our internal RCA much more productive."
"In my organization, Splunk Cloud Platform has improved the issue revolving around transactions."
"It has simplified our cyber operations; it has helped us respond to threats and investigations much quicker than with our previous SIEM, is honestly less headache for me as an admin, and is much easier because a lot of people in the industry in cyber know Splunk already."
"I like the Cloud monitoring console feature."
"Splunk Cloud Platform offers exceptional features including quick upgrades, as Splunk Cloud receives the first upgrade for any GA release with rapid support."
"Splunk Cloud Platform's ingest and visualization features help with data reporting, and the platform's alerting mechanism is valuable, as there is software that makes alarms in case of attacks."
"Splunk Cloud Platform has positively impacted my organization by reducing a lot of time, reducing a lot of incidents, and helping in mitigating issues without major downtimes."
"The initial setup was straightforward and took approximately 20 minutes."
"Dashboards and alerting are the most valuable features. The dashboards let us see how the system looks in terms of anomalies, and the alerts trigger us to go and look at what possible problems are happening."
 

Cons

"Scalability could be improved; we are using it through the IBM cloud deployment and on some of the data centers that are very heavily used, there is a significant lag in the event stream, sometimes 10, 15 minutes behind, which makes the RCA impossible."
"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"Splunk support isn't so great. It takes a lot of time for them to respond."
"From my experience with Splunk Cloud Platform, the accuracy and reliability of output are relatively low when creating SPL and using it to find trends within the ingested data."
"Splunk Cloud Platform could improve in how quickly it reacts to users reporting issues."
"Pricing is too high for Splunk Cloud Platform."
"There is always room for improvement. Splunk can improve because it is a very expensive product."
"The only thing that is missing from Splunk Cloud is the command-line interface."
"They can streamline the process of creating custom apps."
"Splunk Cloud Platform has areas for improvement, including the fact that it is obviously an enterprise tool and can be expensive, which is the biggest complaint I have noted."
 

Pricing and Cost Advice

Information not available
"The Splunk Cloud Platform is expensive."
"The cost of using Splunk Cloud Platform is high, but the value it provides is worth the investment."
"The cost of the Splunk Cloud Platform is high, and in addition to the standard licensing fee, we also have a premium support fee."
"I do not know what that is anymore. I have not been involved with that for a couple of years, but I know we are paying a lot."
"Splunk Cloud Platform's pricing is a little on the higher end."
"The licensing is based on the amount of data that we send to the cloud on a daily basis."
"Currently, we have the ingest-based license. They are offering SVC-based licenses as well, but I am not a fan of SVC-based licensing. At the end of the day, I want to predict my budget and how much I am going to pay to the vendor so that I can plan my yearly budget."
"I am familiar with the pricing and licensing model a little bit. I am not sure about the particulars of the actual price that we have, but I do like the idea of going towards a more CPU-based approach rather than the ingest approach because it allows us the ability to ingest more data if we need it."
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Top Industries

By visitors reading reviews
Comms Service Provider
18%
Construction Company
14%
Transportation Company
14%
Financial Services Firm
7%
Financial Services Firm
15%
Manufacturing Company
13%
Construction Company
9%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise17
Large Enterprise80
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Splunk Cloud Platform?
My experience with pricing, setup costs, and licensing has been very good, as we did not face any issues. We're receiving all the needed support from the start.
What needs improvement with Splunk Cloud Platform?
More guardrails can be implemented, and workload management can be improved in Splunk Cloud Platform. Ad hoc searches are still being executed with index equal to star, which reveals opportunities ...
What is your primary use case for Splunk Cloud Platform?
Splunk Cloud Platform serves as our primary observability solution, focusing on monitoring logs, metrics, and traces for our systems. We primarily use Splunk Cloud Platform for log monitoring by se...
 

Also Known As

LogDNA
No data available
 

Overview

 

Sample Customers

Instacart, Asics, Lime, Salesforce
Mindtouch