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Mezmo vs Splunk Cloud Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (75th), Log Management (57th), Observability Pipeline Software (7th)
Splunk Cloud Platform
Average Rating
8.2
Reviews Sentiment
5.8
Number of Reviews
72
Ranking in other categories
Data Visualization (3rd), IT Alerting and Incident Management (2nd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Mezmo is designed for Observability Pipeline Software and holds a mindshare of 3.1%, down 3.3% compared to last year.
Splunk Cloud Platform, on the other hand, focuses on Data Visualization, holds 1.0% mindshare, up 0.7% since last year.
Observability Pipeline Software Mindshare Distribution
ProductMindshare (%)
Mezmo3.1%
Cribl39.4%
Onum12.0%
Other45.5%
Observability Pipeline Software
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Cloud Platform1.0%
Tableau Enterprise9.6%
Qlik Sense4.8%
Other84.6%
Data Visualization
 

Featured Reviews

TO
President and Founder at STILLWATER SUPERCOMPUTING INC
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
Hemanthreddy Vakiti - PeerSpot reviewer
Data Engineer at a tech vendor with 10,001+ employees
Centralized logs have transformed payment issue troubleshooting and now streamline incident resolution
Splunk Cloud Platform holds only three months' worth of data. If you try to search for more than three months or prior to three months, it wouldn't store the values because the data stores a large number of data. I believe that's the limit for us. I believe having flexible memory would ease us because whenever we face an incident, if we want to look for this occurrence or root cause, if it is prior to three months, we wouldn't have proper logs to check. I wish it would take a little less time and not search through unnecessary things. Of course, querying depends on the developer's knowledge, but storage is also an issue because I feel memory is not flexible enough. If we try to increase our memory, it will charge us a considerable amount of money.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"With LogDNA, which brings all the logs together in an interleaved stream, it allows us to take a transaction and relate it to other contextual events making the gathering of evidence for auditors and our internal RCA much more productive."
"LogDNA consolidates all logs into one place, which is super valuable."
"We haven't had anything yet that we couldn't do through LogDNA."
"Splunk is a very user-friendly tool and it's very extensive compared to other tools."
"Alerts are a huge benefit because we can customize them to each business unit's needs."
"I have done health checks several times now, and those have been very valuable in getting more information about what is going on in my platform. There are also recommendations on what is going on in my environment."
"Splunk has sped up our response and reduced the time we spend manually monitoring any logs for ticketing tools or servers. It saves us around two hours daily."
"The best features of Splunk Cloud Platform include its powerful analytics and intuitive user interface, and I particularly appreciate how it simplifies complex data operations."
"Splunk Cloud's most valuable features are log aggregations, dashboarding, business management, reporting, and business controls, and it has awesome indexing and the solution is always improving."
"Splunk Cloud Platform's most valuable features are enterprise security and ticketing integration."
"For my purposes, I like the ability to aggregate lots of data from different sources. I like being able to report for management and being able to get alerts on thresholds being out of sync."
 

Cons

"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"Scalability could be improved; we are using it through the IBM cloud deployment and on some of the data centers that are very heavily used, there is a significant lag in the event stream, sometimes 10, 15 minutes behind, which makes the RCA impossible."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized."
"The Search Processing Language of Splunk Cloud Platform has a steep learning curve."
"Every time they launch new versions, we experience a few bugs. The most recent version had a couple of bugs in the databases. We contacted the vendor and got assistance solving these bugs, so the environment is more stable."
"The on-premises version of Splunk includes all the integrations, while the Cloud platform lacks certain integrations and is limited in terms of the number of supported apps."
"Splunk should offer various options for real-time monitoring."
"Pricing is too high for Splunk Cloud Platform."
"Splunk currently manages the components, which restricts our ability to access them directly."
"Splunk support isn't so great. It takes a lot of time for them to respond."
"From an enterprise standpoint, we are more limited in terms of what data we can export and how we can present it."
 

Pricing and Cost Advice

Information not available
"It is not that expensive."
"The cost of the Splunk Cloud Platform is high, and in addition to the standard licensing fee, we also have a premium support fee."
"I would rate the cost an eight out of ten, with ten being the most costly."
"We were on ingest. We were on-prem, and when we switched to the cloud, we went to an SVC model, and that has been a huge help. We are now able to ingest more data than before."
"It is a touchy subject because we are locked into it. That goes back to the rehydrating data. We cannot have the retention that we want to store for legal and compliance purposes because that is seven years' worth of data for some of the indexes, so we ship them off into S3 buckets and install them there, at which point they are invisible to Splunk, so we have to rehydrate them, but we cannot rehydrate those pockets into Splunk Cloud. We have to rehydrate them into a self-hosted version of Splunk, which can take days to set up and get going. I would not call Splunk's licensing and pricing predatory, but they have made it very difficult to maintain the independence of your own data."
"The price is something that people complain about."
"There are additional features that you would need to purchase depending on your use case."
"It was a good model."
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Top Industries

By visitors reading reviews
Construction Company
18%
Transportation Company
18%
Comms Service Provider
10%
Outsourcing Company
6%
Financial Services Firm
20%
Computer Software Company
13%
Construction Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise12
Large Enterprise51
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Splunk Cloud Platform?
Splunk has sped up our response and reduced the time we spend manually monitoring any logs for ticketing tools or servers. It saves us around two hours daily.
What needs improvement with Splunk Cloud Platform?
I don't see any new requirements in terms of improvements for Splunk Cloud Platform at this time. Splunk's dashboarding, reporting, and visualizations are evolving at a larger scale with the new Sp...
 

Also Known As

LogDNA
No data available
 

Overview

 

Sample Customers

Instacart, Asics, Lime, Salesforce
Mindtouch
Find out what your peers are saying about Apica vs. Mezmo and other solutions. Updated: April 2026.
886,077 professionals have used our research since 2012.