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Mezmo vs Splunk Cloud Platform comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (78th), Log Management (54th), Observability Pipeline Software (8th)
Splunk Cloud Platform
Average Rating
8.4
Reviews Sentiment
5.6
Number of Reviews
118
Ranking in other categories
Data Visualization (4th), IT Alerting and Incident Management (3rd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Mezmo is designed for Observability Pipeline Software and holds a mindshare of 3.9%, up 1.2% compared to last year.
Splunk Cloud Platform, on the other hand, focuses on Data Visualization, holds 1.1% mindshare, up 1.0% since last year.
Observability Pipeline Software Mindshare Distribution
ProductMindshare (%)
Mezmo3.9%
Cribl33.7%
BindPlane OP10.2%
Other52.2%
Observability Pipeline Software
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Cloud Platform1.1%
Tableau Enterprise9.6%
Qlik Sense4.8%
Other84.5%
Data Visualization
 

Featured Reviews

TO
President and Founder at STILLWATER SUPERCOMPUTING INC
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
Anuj Gupta - PeerSpot reviewer
Devops Specialist at Amdocs
Centralized monitoring has reduced incident impact and improves root cause analysis speed
The main area of improvement is alert configuration, especially for new users. Searching through large volumes of logs and optimizing results quickly and troubleshooting complex queries can take time. Better out-of-the-box dashboards should be integrated. Some kind of template should be provided inbuilt so that everyone can use a plug-and-play dashboard approach with integration of multiple data sources. This would provide clear guidance on how queries are optimized through the platform and would improve cost visibility. Simpler data ingestion management would help control operational expense. AI integration should be included for log analysis so that no one has to read or analyze all the data. Some data can be analyzed and provide basic analysis that the end user can then correlate with events to understand what is happening and what exactly occurred in the database end. For documentation, some documents are quite outdated and need improvement with the latest features. User experience should feature a more intuitive interface and simpler navigation. Sometimes I need to identify certain metrics, but I need to go through each dashboard. Instead, I should be able to search for particular metrics by selecting particular infrastructures and retrieve those metrics. This guidance can be integrated into the dashboard. Documentation should be more practical with step-by-step troubleshooting guides showing which dashboard to view to get proper metrics. Real-world examples such as slow queries can be integrated showing how issues are resolved faster, and best practices can be included.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"LogDNA consolidates all logs into one place, which is super valuable."
"We haven't had anything yet that we couldn't do through LogDNA."
"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"With LogDNA, which brings all the logs together in an interleaved stream, it allows us to take a transaction and relate it to other contextual events making the gathering of evidence for auditors and our internal RCA much more productive."
"Splunk has sped up our response and reduced the time we spend manually monitoring any logs for ticketing tools or servers. It saves us around two hours daily."
"It's made searching for data easier. Users like it. We're still in the migration process, but overall, it's a lot easier to use."
"The most valuable features are reliability and logging. It's in the cloud so it has more stability and easy maintenance."
"Splunk Cloud Platform is great because early on when I started using Splunk, I had to stand up all the infrastructure and allocate time for the care and feeding, keeping the platform up and running. Now, with Splunk Cloud Platform, a lot of that service is taken care of by Splunk themselves, so I have more time now being able to actually use the tool and develop within the tool than support and the care and feeding."
"I can trace an event back to its root cause. I can find the root cause instead of just looking at the symptoms across different things."
"It is a stable product."
"Splunk Cloud has helped us to be able to focus on getting more information out of our data."
"The most valuable feature of Splunk Cloud Platform is its flexibility and readiness because it's already prebuilt, and everything is click-to-go."
 

Cons

"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"Scalability could be improved; we are using it through the IBM cloud deployment and on some of the data centers that are very heavily used, there is a significant lag in the event stream, sometimes 10, 15 minutes behind, which makes the RCA impossible."
"I do not see a return on investment."
"We're interested in learning more about the new AI features, especially the natural language to SPL conversion."
"However, there is one issue: when our storage limit is crossed, they directly charge higher."
"The overall experience is positive, but there are a few areas where I think Splunk Cloud Platform can improve."
"There are a lot of functionalities that are missing for Splunk Cloud hosted on GCP but they are available on AWS. Adding more IPs to allow lists and many other functionalities are not supported on Splunk Cloud hosted on GCP. One good example is the ingest action which is not there in Splunk Cloud hosted on GCP. I wish they would add these missing features to the GCP platform."
"When you get to a certain level of expertise and you require support, sometimes the support may not live up to expectations."
"The dislike about Splunk Cloud Platform is the learning resources and the learning materials that they have."
"From my perspective, customization needs to be simplified and I'd like to see a reduction in the cost of the solution."
 

Pricing and Cost Advice

Information not available
"I am familiar with the pricing and licensing model a little bit. I am not sure about the particulars of the actual price that we have, but I do like the idea of going towards a more CPU-based approach rather than the ingest approach because it allows us the ability to ingest more data if we need it."
"The licensing is based on the amount of data that we send to the cloud on a daily basis."
"Splunk Cloud Platform is an expensive solution."
"I know that Splunk Cloud Platform is an expensive product."
"The pricing was negotiated through Trustwave and for our first contract in three years, we got a good deal."
"As far as the pricing goes, it was what was expected. It is a premium product. There were no surprises there."
"The cost makes more sense for organizations that have a large amount of data ranges."
"Splunk is a bit more expensive than some solutions, but customers can derive more value from it due to the features it has."
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Top Industries

By visitors reading reviews
Comms Service Provider
18%
Transportation Company
14%
Construction Company
14%
Financial Services Firm
8%
Financial Services Firm
14%
Manufacturing Company
12%
Outsourcing Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise17
Large Enterprise87
 

Questions from the Community

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What is your experience regarding pricing and costs for Splunk Cloud Platform?
Regarding the pricing of Splunk Cloud Platform, I think for what they offer at that price, they are perfect for the SIEM and the SOC. If you compare with the other tools, they do not excel as Splun...
What needs improvement with Splunk Cloud Platform?
In Splunk Cloud Platform, if there is native support for Kubernetes and some other automation tools, then it would be a really massive upgrade, I would say. For Splunk Cloud Platform, they should g...
What is your primary use case for Splunk Cloud Platform?
I have mostly been an integrator. I do utilize Splunk Cloud Platform's machine learning capabilities for creating detection logic and some use cases; I have used the MLTK.
 

Also Known As

LogDNA
No data available
 

Overview

 

Sample Customers

Instacart, Asics, Lime, Salesforce
Mindtouch