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Mezmo vs Splunk Cloud Platform comparison

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (78th), Log Management (54th), Observability Pipeline Software (8th)
Splunk Cloud Platform
Average Rating
8.4
Reviews Sentiment
5.6
Number of Reviews
116
Ranking in other categories
Data Visualization (4th), IT Alerting and Incident Management (3rd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Mezmo is designed for Observability Pipeline Software and holds a mindshare of 3.9%, up 1.2% compared to last year.
Splunk Cloud Platform, on the other hand, focuses on Data Visualization, holds 1.1% mindshare, up 1.0% since last year.
Observability Pipeline Software Mindshare Distribution
ProductMindshare (%)
Mezmo3.9%
Cribl33.7%
BindPlane OP10.2%
Other52.2%
Observability Pipeline Software
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Cloud Platform1.1%
Tableau Enterprise9.6%
Qlik Sense4.8%
Other84.5%
Data Visualization
 

Featured Reviews

TO
President and Founder at STILLWATER SUPERCOMPUTING INC
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
reviewer2805510 - PeerSpot reviewer
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Unified log analytics has transformed security monitoring and cuts breach detection to minutes
Splunk Cloud Platform has areas for improvement, including the fact that it is obviously an enterprise tool and can be expensive, which is the biggest complaint I have noted. Costs can rise due to high data ingestion and long retention periods, along with a complex licensing structure that makes pricing difficult to predict as usage grows, especially since more systems send logs. There are also performance concerns at scale where users have reported slower searches and expensive long-term storage needs, particularly in multi-terabyte environments. Additionally, operational complexity exists as enterprises still need to do data onboarding, create dashboards, handle retention policies, access control, and performance tuning. These are the three key areas of improvement I have identified.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With LogDNA, which brings all the logs together in an interleaved stream, it allows us to take a transaction and relate it to other contextual events making the gathering of evidence for auditors and our internal RCA much more productive."
"LogDNA consolidates all logs into one place, which is super valuable."
"We haven't had anything yet that we couldn't do through LogDNA."
"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"The most valuable feature of Splunk Cloud Platform is its flexibility and readiness because it's already prebuilt, and everything is click-to-go."
"The main positive impact of Splunk Cloud Platform on my organization is in terms of cost and infrastructure, allowing us to provide all integrations and analysis directly from the cloud instead of depending on multiple environments."
"Splunk reduced our mean time to resolve by 30%. If an application starts misbehaving, we send logs to Splunk and check to see what's going on and see what's happening."
"We use Splunk Cloud primarily as a troubleshooting tool, so the most valuable features are the analysis and visualization."
"The cloud is very fast."
"Splunk Cloud Platform's ingest and visualization features have helped improve our data reporting, truly the best available in terms of customizability."
"The most valuable feature is we don't have to deal with any back-end server maintenance because the solution is cloud-based."
"Splunk Cloud Platform has been monumental in assisting us with our audit and compliance requirements, as we have been able to develop self-serving dashboards showing items such as Crown Jewels or PCI in-scope systems, allowing us to quickly see at a glance via these dashboards their coverage, such as EDRs in place, FIM enabled, vulnerability management picture, and so on, allowing us to quickly attest to our PCI assets following guidelines."
 

Cons

"Scalability could be improved; we are using it through the IBM cloud deployment and on some of the data centers that are very heavily used, there is a significant lag in the event stream, sometimes 10, 15 minutes behind, which makes the RCA impossible."
"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"From my experience with Splunk Cloud Platform, the accuracy and reliability of output are relatively low when creating SPL and using it to find trends within the ingested data."
"Splunk Cloud Platform is not entirely stable. In the last couple of months, we have experienced issues with instances approaching max resources without alerts, and there have been problems on the AWS side as well, where instances have gone down."
"It would be nice to see more comparisons between Splunk and other log management tools. There are some legacy tools that people are often coming off. It will ease the transition if you are coming off a Windows LogViewer or any other logging tool. Splunk could offer more advice on how to transition into it or onboard it."
"Since I work on data collection from external sources and send them into Splunk, I miss its ability to collect that data through REST API applications."
"The disadvantage of Splunk Cloud Platform is that its integration process should be improved."
"Using basic natural language in English instead of writing a regex expression will be helpful."
"Splunk should increase the frequency of new feature releases, particularly those related to real-time operational flow monitoring and analytics reporting."
"However, there is one issue: when our storage limit is crossed, they directly charge higher."
 

Pricing and Cost Advice

Information not available
"The cost of using Splunk Cloud Platform is high, but the value it provides is worth the investment."
"The lack of transparency around the SVC licensing makes it difficult to explain the costs to our clients."
"We were on ingest. We were on-prem, and when we switched to the cloud, we went to an SVC model, and that has been a huge help. We are now able to ingest more data than before."
"The cost of the Splunk Cloud Platform is high, and in addition to the standard licensing fee, we also have a premium support fee."
"The pricing was negotiated through Trustwave and for our first contract in three years, we got a good deal."
"We were involved in the renewal process, and our organization does reviews of all our partnerships that we have every two to three years to ensure they are meeting our needs, there isn't a better solution out there, and we won't save money by going somewhere else."
"Splunk Cloud Platform's pricing is a little on the higher end."
"Currently, we have the ingest-based license. They are offering SVC-based licenses as well, but I am not a fan of SVC-based licensing. At the end of the day, I want to predict my budget and how much I am going to pay to the vendor so that I can plan my yearly budget."
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Top Industries

By visitors reading reviews
Comms Service Provider
18%
Transportation Company
14%
Construction Company
14%
Financial Services Firm
8%
Financial Services Firm
14%
Manufacturing Company
11%
Outsourcing Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise17
Large Enterprise85
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Splunk Cloud Platform?
I think the pricing of Splunk Cloud offers a good quality-price ratio.
What needs improvement with Splunk Cloud Platform?
I see room for improvement in the area of reporting, especially the reporting dashboard for Splunk Cloud. I am not expecting any additional features in the future because I have not explored the cu...
What is your primary use case for Splunk Cloud Platform?
I have not utilized Splunk Cloud's machine learning capabilities as we just started. I have not used Splunk Cloud's integration with third-party applications. I track some false-positive indicators...
 

Also Known As

LogDNA
No data available
 

Overview

 

Sample Customers

Instacart, Asics, Lime, Salesforce
Mindtouch