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Mezmo vs Splunk Cloud Platform comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (74th), Log Management (57th), Observability Pipeline Software (7th)
Splunk Cloud Platform
Average Rating
8.2
Reviews Sentiment
5.8
Number of Reviews
81
Ranking in other categories
Data Visualization (2nd), IT Alerting and Incident Management (2nd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Mezmo is designed for Observability Pipeline Software and holds a mindshare of 3.3%, up 2.7% compared to last year.
Splunk Cloud Platform, on the other hand, focuses on Data Visualization, holds 1.0% mindshare, up 0.8% since last year.
Observability Pipeline Software Mindshare Distribution
ProductMindshare (%)
Mezmo3.3%
Cribl38.0%
Onum11.5%
Other47.2%
Observability Pipeline Software
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Cloud Platform1.0%
Tableau Enterprise10.3%
Qlik Sense5.2%
Other83.5%
Data Visualization
 

Featured Reviews

TO
President and Founder at STILLWATER SUPERCOMPUTING INC
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
Vanga Sainithinreddy - PeerSpot reviewer
Product Developer at a tech vendor with 10,001+ employees
Log analysis has transformed incident resolution and now boosts daily development productivity
I wish Splunk Cloud Platform is a little more scalable. Whenever we are trying to scale up our storage, currently it stores the logs up to three months. If we want to search for prior logs after three months, we cannot find it because it stores the logs only up to three months. Suppose an incident has come up and changed to a PRB, and that PRB was created more than five or six months back, we will not be able to find the root cause because logs will be deleted automatically after three months. That is one thing I wish it to be scalable. It is not beginner-friendly because all the information or the payload that it sends or shows is kind of concatenated, compressed, and everything. To get used to it will take some time, but you will get used to it with time. It is a best tool, and I would recommend it. I wish Splunk Cloud Platform did not search all of the logs. If you were to search with the primary key of a claim number, it searches with hundreds or millions of similar entities, so it takes a lot of time to search that particular log which I am trying to search. The searching time is a little more. We occasionally face a little bit of server issues, but the customer support is helpful. We lose some time as well in that server downtime.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"With LogDNA, which brings all the logs together in an interleaved stream, it allows us to take a transaction and relate it to other contextual events making the gathering of evidence for auditors and our internal RCA much more productive."
"LogDNA consolidates all logs into one place, which is super valuable."
"We haven't had anything yet that we couldn't do through LogDNA."
"The cloud is very fast."
"It's made searching for data easier. Users like it. We're still in the migration process, but overall, it's a lot easier to use."
"Dashboards and alerting are the most valuable features. The dashboards let us see how the system looks in terms of anomalies, and the alerts trigger us to go and look at what possible problems are happening."
"Splunk Cloud Platform's ingest and visualization features help with data reporting, and the platform's alerting mechanism is valuable, as there is software that makes alarms in case of attacks."
"After Splunk Cloud Platform was introduced to us, we saved a considerable amount of time, and our team size went from more than 300 people to less than 30 people over five years because fewer employees are needed and we spend little effort since logs track everything and help us in our day-to-day tasks."
"The Splunk search is powerful compared to similar solutions. We get millions of data points within seconds."
"The product's deployment phase was easy."
"The Splunk search is powerful compared to similar solutions, and we get millions of data points within seconds."
 

Cons

"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized."
"Scalability could be improved; we are using it through the IBM cloud deployment and on some of the data centers that are very heavily used, there is a significant lag in the event stream, sometimes 10, 15 minutes behind, which makes the RCA impossible."
"The only thing I would say is an issue is the cost. It matches other products. The costs can be justified for the value that we gain. The entire threat analysis stack should come in a bundle. If the cost was matchable with other products I think Splunk would pick up in the market."
"It would be nice to see more comparisons between Splunk and other log management tools. There are some legacy tools that people are often coming off. It will ease the transition if you are coming off a Windows LogViewer or any other logging tool. Splunk could offer more advice on how to transition into it or onboard it."
"We're interested in learning more about the new AI features, especially the natural language to SPL conversion."
"From an enterprise standpoint, we are more limited in terms of what data we can export and how we can present it."
"One improvement I would suggest is in the cost part."
"Although there is documentation available, it is really hard for me to find relevant topics on what it is that I'm searching for."
"In the case of knowledge objects, even a Splunk admin does not have access to delete them. If we want to remove a knowledge object, we need to contact Splunk support and raise a case. After that, they delete it. They should give us access to delete knowledge objects."
"It is worth reconsidering the syntax language and changing it to KQL."
 

Pricing and Cost Advice

Information not available
"The Splunk Cloud Platform is expensive."
"It was a good model."
"The price is something that people complain about."
"Splunk Cloud Platform is more expensive than some of its competitors, but it offers a wider range of features."
"I do not personally deal with that side, but from discussions, I know that it is one of the more expensive tools. I do not have anything to compare it with."
"The pricing was negotiated through Trustwave and for our first contract in three years, we got a good deal."
"The price for Splunk Cloud Platform is the same as our maintenance costs for Splunk Enterprise on-premises."
"We were on ingest. We were on-prem, and when we switched to the cloud, we went to an SVC model, and that has been a huge help. We are now able to ingest more data than before."
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Top Industries

By visitors reading reviews
Transportation Company
18%
Construction Company
17%
Comms Service Provider
12%
Outsourcing Company
6%
Financial Services Firm
20%
Computer Software Company
12%
Construction Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise14
Large Enterprise54
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Splunk Cloud Platform?
Related to the pricing factor, I think it is slightly on the costlier side, but I wouldn't know much because I'm not on the management side. My organization divides developers and management, so we...
What needs improvement with Splunk Cloud Platform?
Splunk Cloud Platform is almost a nine out of ten, but the main improvement point is the user manual. Recently, we got stuck somewhere in an error, but because of the less documentation available i...
What is your primary use case for Splunk Cloud Platform?
Splunk Cloud Platform is used to monitor everything, as we have multiple applications from which we get multiple data and multiple logs. We centralized our logging system, centralized our APIs, and...
 

Also Known As

LogDNA
No data available
 

Overview

 

Sample Customers

Instacart, Asics, Lime, Salesforce
Mindtouch