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Mezmo vs Splunk Cloud Platform comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (78th), Log Management (54th), Observability Pipeline Software (8th)
Splunk Cloud Platform
Average Rating
8.4
Reviews Sentiment
5.6
Number of Reviews
116
Ranking in other categories
Data Visualization (4th), IT Alerting and Incident Management (3rd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Mezmo is designed for Observability Pipeline Software and holds a mindshare of 3.9%, up 1.2% compared to last year.
Splunk Cloud Platform, on the other hand, focuses on Data Visualization, holds 1.1% mindshare, up 1.0% since last year.
Observability Pipeline Software Mindshare Distribution
ProductMindshare (%)
Mezmo3.9%
Cribl33.7%
BindPlane OP10.2%
Other52.2%
Observability Pipeline Software
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Cloud Platform1.1%
Tableau Enterprise9.6%
Qlik Sense4.8%
Other84.5%
Data Visualization
 

Featured Reviews

TO
President and Founder at STILLWATER SUPERCOMPUTING INC
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
reviewer2805510 - PeerSpot reviewer
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Unified log analytics has transformed security monitoring and cuts breach detection to minutes
Splunk Cloud Platform has areas for improvement, including the fact that it is obviously an enterprise tool and can be expensive, which is the biggest complaint I have noted. Costs can rise due to high data ingestion and long retention periods, along with a complex licensing structure that makes pricing difficult to predict as usage grows, especially since more systems send logs. There are also performance concerns at scale where users have reported slower searches and expensive long-term storage needs, particularly in multi-terabyte environments. Additionally, operational complexity exists as enterprises still need to do data onboarding, create dashboards, handle retention policies, access control, and performance tuning. These are the three key areas of improvement I have identified.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With LogDNA, which brings all the logs together in an interleaved stream, it allows us to take a transaction and relate it to other contextual events making the gathering of evidence for auditors and our internal RCA much more productive."
"LogDNA consolidates all logs into one place, which is super valuable."
"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"We haven't had anything yet that we couldn't do through LogDNA."
"Alerts are a huge benefit because we can customize them to each business unit's needs."
"The main positive impact of Splunk Cloud Platform on my organization is in terms of cost and infrastructure, allowing us to provide all integrations and analysis directly from the cloud instead of depending on multiple environments."
"Splunk Cloud has helped us to be able to focus on getting more information out of our data."
"Splunk Cloud Platform has positively impacted our organization by giving us real-time data whenever we migrate applications from on-premises to the cloud and by providing insights on customer interaction, customer activity, and orders coming in for the application."
"The log search capabilities are very good."
"Flexible search, correlation, dashboards, and alerting help customers turn data from different sources into useful insights across multiple business use cases."
"The biggest benefit we have seen from Splunk Cloud Platform is that it has made troubleshooting and monitoring much faster."
"The product's deployment phase was easy."
 

Cons

"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"Scalability could be improved; we are using it through the IBM cloud deployment and on some of the data centers that are very heavily used, there is a significant lag in the event stream, sometimes 10, 15 minutes behind, which makes the RCA impossible."
"Splunk currently manages the components, which restricts our ability to access them directly."
"They need to provide more training options."
"Using basic natural language in English instead of writing a regex expression will be helpful."
"The main drawbacks of Splunk Cloud Platform include that while it removes the infrastructure management overhead, it has limitations such as volume growth becoming expensive."
"There could be better searches, but mainly, it needs to improve the performance with a vast amount of data. That will make it better and easier to use."
"Splunk Cloud Platform has areas for improvement, including the fact that it is obviously an enterprise tool and can be expensive, which is the biggest complaint I have noted."
"Pricing for Splunk Cloud Platform is on the higher side, but the setup is very much acceptable, and it is good that observability cloud will be available in a few months."
"Splunk Cloud's SVC licensing model lacks transparency."
 

Pricing and Cost Advice

Information not available
"The Splunk Cloud Platform is expensive."
"My company has a license for Splunk Cloud Platform. My company also has a license for Splunk Enterprise."
"The licensing is based on the amount of data that we send to the cloud on a daily basis."
"It is not that expensive."
"I do not know what that is anymore. I have not been involved with that for a couple of years, but I know we are paying a lot."
"We were involved in the renewal process, and our organization does reviews of all our partnerships that we have every two to three years to ensure they are meeting our needs, there isn't a better solution out there, and we won't save money by going somewhere else."
"Currently, we have the ingest-based license. They are offering SVC-based licenses as well, but I am not a fan of SVC-based licensing. At the end of the day, I want to predict my budget and how much I am going to pay to the vendor so that I can plan my yearly budget."
"It is a touchy subject because we are locked into it. That goes back to the rehydrating data. We cannot have the retention that we want to store for legal and compliance purposes because that is seven years' worth of data for some of the indexes, so we ship them off into S3 buckets and install them there, at which point they are invisible to Splunk, so we have to rehydrate them, but we cannot rehydrate those pockets into Splunk Cloud. We have to rehydrate them into a self-hosted version of Splunk, which can take days to set up and get going. I would not call Splunk's licensing and pricing predatory, but they have made it very difficult to maintain the independence of your own data."
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Top Industries

By visitors reading reviews
Comms Service Provider
18%
Transportation Company
14%
Construction Company
14%
Financial Services Firm
8%
Financial Services Firm
14%
Manufacturing Company
11%
Outsourcing Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise17
Large Enterprise85
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Splunk Cloud Platform?
I think the pricing of Splunk Cloud offers a good quality-price ratio.
What needs improvement with Splunk Cloud Platform?
I see room for improvement in the area of reporting, especially the reporting dashboard for Splunk Cloud. I am not expecting any additional features in the future because I have not explored the cu...
What is your primary use case for Splunk Cloud Platform?
I have not utilized Splunk Cloud's machine learning capabilities as we just started. I have not used Splunk Cloud's integration with third-party applications. I track some false-positive indicators...
 

Also Known As

LogDNA
No data available
 

Overview

 

Sample Customers

Instacart, Asics, Lime, Salesforce
Mindtouch