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Mezmo vs Splunk Cloud Platform comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (75th), Log Management (57th), Observability Pipeline Software (7th)
Splunk Cloud Platform
Average Rating
8.2
Reviews Sentiment
5.8
Number of Reviews
80
Ranking in other categories
Data Visualization (3rd), IT Alerting and Incident Management (2nd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Mezmo is designed for Observability Pipeline Software and holds a mindshare of 3.1%, down 3.3% compared to last year.
Splunk Cloud Platform, on the other hand, focuses on Data Visualization, holds 1.0% mindshare, up 0.7% since last year.
Observability Pipeline Software Mindshare Distribution
ProductMindshare (%)
Mezmo3.1%
Cribl39.4%
Onum12.0%
Other45.5%
Observability Pipeline Software
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Cloud Platform1.0%
Tableau Enterprise9.8%
Qlik Sense4.9%
Other84.3%
Data Visualization
 

Featured Reviews

TO
President and Founder at STILLWATER SUPERCOMPUTING INC
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
Vanga Sainithinreddy - PeerSpot reviewer
Product Developer at a tech vendor with 10,001+ employees
Log analysis has transformed incident resolution and now boosts daily development productivity
I wish Splunk Cloud Platform is a little more scalable. Whenever we are trying to scale up our storage, currently it stores the logs up to three months. If we want to search for prior logs after three months, we cannot find it because it stores the logs only up to three months. Suppose an incident has come up and changed to a PRB, and that PRB was created more than five or six months back, we will not be able to find the root cause because logs will be deleted automatically after three months. That is one thing I wish it to be scalable. It is not beginner-friendly because all the information or the payload that it sends or shows is kind of concatenated, compressed, and everything. To get used to it will take some time, but you will get used to it with time. It is a best tool, and I would recommend it. I wish Splunk Cloud Platform did not search all of the logs. If you were to search with the primary key of a claim number, it searches with hundreds or millions of similar entities, so it takes a lot of time to search that particular log which I am trying to search. The searching time is a little more. We occasionally face a little bit of server issues, but the customer support is helpful. We lose some time as well in that server downtime.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"LogDNA consolidates all logs into one place, which is super valuable."
"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"With LogDNA, which brings all the logs together in an interleaved stream, it allows us to take a transaction and relate it to other contextual events making the gathering of evidence for auditors and our internal RCA much more productive."
"We haven't had anything yet that we couldn't do through LogDNA."
"The most valuable features are reliability and logging. It's in the cloud so it has more stability and easy maintenance."
"Data Visualization and IT Alerting and Incident Management are the main valuable features, primarily to get a better idea of what's going on."
"he cloud performance is good."
"Splunk Cloud Platform's search modes are a powerful feature."
"The data management and instant search features are the most valuable ones for us, as they allow us to instantly retrieve information needed for reports and security compliance."
"For my current requirements, the tool theme seems to be meeting my requirements, from a cost and requirements perspective."
"It has end-to-end visibility into our cloud-native environment, which is pretty important for us. About 80% of our infrastructure is on AWS."
"We became pretty complete with our reporting using Splunk for all the log and event capabilities."
 

Cons

"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized."
"Scalability could be improved; we are using it through the IBM cloud deployment and on some of the data centers that are very heavily used, there is a significant lag in the event stream, sometimes 10, 15 minutes behind, which makes the RCA impossible."
"Every time they launch new versions, we experience a few bugs. The most recent version had a couple of bugs in the databases. We contacted the vendor and got assistance solving these bugs, so the environment is more stable."
"There is sometimes no documentation or updated documentation available."
"The support from the Splunk team is generally good, but sometimes, there's a lack of coordination between our account reps and the hands-on technical people. This misalignment can lead to issues with getting what we need done and what is happening."
"Splunk Cloud's SVC licensing model lacks transparency."
"Support is the bigger issue when we have a problem. When we need their help, it takes weeks or months to actually get resolved."
"I think the tool has some scalability issues, especially when used in larger organizations."
"Its stability and performance can be better. Very rarely does a day go by when we do not see an error in the console, such as a health check error. Because it is cloud-hosted, we do not have access to the backend to figure it out ourselves. We are reliant on their support to figure it out, and a couple of days later, the error comes back or it is a different error. It is a never-ending cycle of support tickets. Their support is also not great."
"I want to have the ability to process the ingestion before it is sent to the back end and Splunk just announced that the feature is coming, so now it just needs to be released."
 

Pricing and Cost Advice

Information not available
"Splunk Cloud Platform fell within our budget so we pulled the trigger and implemented it."
"Splunk Cloud Platform is an expensive solution."
"The price is something that people complain about."
"Currently, we have the ingest-based license. They are offering SVC-based licenses as well, but I am not a fan of SVC-based licensing. At the end of the day, I want to predict my budget and how much I am going to pay to the vendor so that I can plan my yearly budget."
"The licensing costs depend on the state of your environment and the fees are paid on a monthly basis."
"The cost of using Splunk Cloud Platform is high, but the value it provides is worth the investment."
"My company has a license for Splunk Cloud Platform. My company also has a license for Splunk Enterprise."
"The licensing is based on the amount of data that we send to the cloud on a daily basis."
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Top Industries

By visitors reading reviews
Transportation Company
18%
Construction Company
17%
Comms Service Provider
12%
Outsourcing Company
6%
Financial Services Firm
20%
Computer Software Company
12%
Construction Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise14
Large Enterprise54
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Splunk Cloud Platform?
Related to the pricing factor, I think it is slightly on the costlier side, but I wouldn't know much because I'm not on the management side. My organization divides developers and management, so we...
What needs improvement with Splunk Cloud Platform?
Splunk Cloud Platform can be improved by having better multi-cloud integration for AWS, Azure, and GCP metrics and events out of the box. It should offer more cost-efficient storage retention optio...
What is your primary use case for Splunk Cloud Platform?
My main use case for Splunk Cloud Platform is that in our organization, we use it as a centralized multi-tenant log ingestion across cloud and on-premises for all customer environments with index-l...
 

Also Known As

LogDNA
No data available
 

Overview

 

Sample Customers

Instacart, Asics, Lime, Salesforce
Mindtouch