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Mezmo vs Splunk Cloud Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (74th), Log Management (57th), Observability Pipeline Software (7th)
Splunk Cloud Platform
Average Rating
8.2
Reviews Sentiment
5.7
Number of Reviews
80
Ranking in other categories
Data Visualization (2nd), IT Alerting and Incident Management (2nd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Mezmo is designed for Observability Pipeline Software and holds a mindshare of 3.3%, up 2.7% compared to last year.
Splunk Cloud Platform, on the other hand, focuses on Data Visualization, holds 1.0% mindshare, up 0.8% since last year.
Observability Pipeline Software Mindshare Distribution
ProductMindshare (%)
Mezmo3.3%
Cribl38.0%
Onum11.5%
Other47.2%
Observability Pipeline Software
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Cloud Platform1.0%
Tableau Enterprise10.3%
Qlik Sense5.2%
Other83.5%
Data Visualization
 

Featured Reviews

TO
President and Founder at STILLWATER SUPERCOMPUTING INC
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
Vanga Sainithinreddy - PeerSpot reviewer
Product Developer at a tech vendor with 10,001+ employees
Log analysis has transformed incident resolution and now boosts daily development productivity
I wish Splunk Cloud Platform is a little more scalable. Whenever we are trying to scale up our storage, currently it stores the logs up to three months. If we want to search for prior logs after three months, we cannot find it because it stores the logs only up to three months. Suppose an incident has come up and changed to a PRB, and that PRB was created more than five or six months back, we will not be able to find the root cause because logs will be deleted automatically after three months. That is one thing I wish it to be scalable. It is not beginner-friendly because all the information or the payload that it sends or shows is kind of concatenated, compressed, and everything. To get used to it will take some time, but you will get used to it with time. It is a best tool, and I would recommend it. I wish Splunk Cloud Platform did not search all of the logs. If you were to search with the primary key of a claim number, it searches with hundreds or millions of similar entities, so it takes a lot of time to search that particular log which I am trying to search. The searching time is a little more. We occasionally face a little bit of server issues, but the customer support is helpful. We lose some time as well in that server downtime.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"LogDNA consolidates all logs into one place, which is super valuable."
"We haven't had anything yet that we couldn't do through LogDNA."
"With LogDNA, which brings all the logs together in an interleaved stream, it allows us to take a transaction and relate it to other contextual events making the gathering of evidence for auditors and our internal RCA much more productive."
"In terms of the benefits of the product, I would say it is my go-to tool."
"Splunk reduced our mean time to resolve by 30%. If an application starts misbehaving, we send logs to Splunk and check to see what's going on and see what's happening."
"For my current requirements, the tool theme seems to be meeting my requirements, from a cost and requirements perspective."
"After Splunk Cloud Platform was introduced to us, we saved a considerable amount of time, and our team size went from more than 300 people to less than 30 people over five years because fewer employees are needed and we spend little effort since logs track everything and help us in our day-to-day tasks."
"The Splunk search is powerful compared to similar solutions, and we get millions of data points within seconds."
"In my organization, Splunk Cloud Platform has improved the issue revolving around transactions."
"We haven't had any limitations or problems connecting to our network devices."
"Splunk Cloud Platform's most valuable features are enterprise security and ticketing integration."
 

Cons

"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"Scalability could be improved; we are using it through the IBM cloud deployment and on some of the data centers that are very heavily used, there is a significant lag in the event stream, sometimes 10, 15 minutes behind, which makes the RCA impossible."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized."
"The dashboards should be easier to customize."
"The Splunk interface is on-premises, so we have limited access to Splunk Cloud. Splunk support is not so good on Splunk Cloud. The Splunk side of the Splunk Cloud should also be more customizable. Integrating Splunk UBA, Splunk Phantom, and Splunk Cloud is also a bit difficult."
"There are a lot of functionalities that are missing for Splunk Cloud hosted on GCP but they are available on AWS. Adding more IPs to allow lists and many other functionalities are not supported on Splunk Cloud hosted on GCP. One good example is the ingest action which is not there in Splunk Cloud hosted on GCP. I wish they would add these missing features to the GCP platform."
"Its stability and performance can be better. Very rarely does a day go by when we do not see an error in the console, such as a health check error. Because it is cloud-hosted, we do not have access to the backend to figure it out ourselves. We are reliant on their support to figure it out, and a couple of days later, the error comes back or it is a different error. It is a never-ending cycle of support tickets. Their support is also not great."
"They can streamline the process of creating custom apps."
"Splunk should offer various options for real-time monitoring."
"There can be more modules and more integration with other areas in the cloud and on-prem. I am not sure whether it includes network devices and things like that."
"Although there is documentation available, it is really hard for me to find relevant topics on what it is that I'm searching for."
 

Pricing and Cost Advice

Information not available
"The certifications are costly."
"As far as the pricing goes, it was what was expected. It is a premium product. There were no surprises there."
"The cost of using Splunk Cloud Platform is high, but the value it provides is worth the investment."
"It is a touchy subject because we are locked into it. That goes back to the rehydrating data. We cannot have the retention that we want to store for legal and compliance purposes because that is seven years' worth of data for some of the indexes, so we ship them off into S3 buckets and install them there, at which point they are invisible to Splunk, so we have to rehydrate them, but we cannot rehydrate those pockets into Splunk Cloud. We have to rehydrate them into a self-hosted version of Splunk, which can take days to set up and get going. I would not call Splunk's licensing and pricing predatory, but they have made it very difficult to maintain the independence of your own data."
"The lack of transparency around the SVC licensing makes it difficult to explain the costs to our clients."
"I know that Splunk Cloud Platform is an expensive product."
"I would rate the cost an eight out of ten, with ten being the most costly."
"The pricing was negotiated through Trustwave and for our first contract in three years, we got a good deal."
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Top Industries

By visitors reading reviews
Transportation Company
18%
Construction Company
17%
Comms Service Provider
12%
Outsourcing Company
6%
Financial Services Firm
20%
Computer Software Company
12%
Construction Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise14
Large Enterprise54
 

Questions from the Community

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What is your experience regarding pricing and costs for Splunk Cloud Platform?
Related to the pricing factor, I think it is slightly on the costlier side, but I wouldn't know much because I'm not on the management side. My organization divides developers and management, so we...
What needs improvement with Splunk Cloud Platform?
Splunk Cloud Platform is almost a nine out of ten, but the main improvement point is the user manual. Recently, we got stuck somewhere in an error, but because of the less documentation available i...
What is your primary use case for Splunk Cloud Platform?
Splunk Cloud Platform is used to monitor everything, as we have multiple applications from which we get multiple data and multiple logs. We centralized our logging system, centralized our APIs, and...
 

Also Known As

LogDNA
No data available
 

Overview

 

Sample Customers

Instacart, Asics, Lime, Salesforce
Mindtouch