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Mezmo vs Splunk Cloud Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (75th), Log Management (57th), Observability Pipeline Software (7th)
Splunk Cloud Platform
Average Rating
8.2
Reviews Sentiment
5.8
Number of Reviews
74
Ranking in other categories
Data Visualization (3rd), IT Alerting and Incident Management (2nd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Mezmo is designed for Observability Pipeline Software and holds a mindshare of 3.1%, down 3.3% compared to last year.
Splunk Cloud Platform, on the other hand, focuses on Data Visualization, holds 1.0% mindshare, up 0.7% since last year.
Observability Pipeline Software Mindshare Distribution
ProductMindshare (%)
Mezmo3.1%
Cribl39.4%
Onum12.0%
Other45.5%
Observability Pipeline Software
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Cloud Platform1.0%
Tableau Enterprise9.6%
Qlik Sense4.8%
Other84.6%
Data Visualization
 

Featured Reviews

TO
President and Founder at STILLWATER SUPERCOMPUTING INC
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
Vanga Sainithinreddy - PeerSpot reviewer
Programmer Analyst at a tech vendor with 10,001+ employees
Log analysis has transformed incident resolution and now boosts daily development productivity
I wish Splunk Cloud Platform is a little more scalable. Whenever we are trying to scale up our storage, currently it stores the logs up to three months. If we want to search for prior logs after three months, we cannot find it because it stores the logs only up to three months. Suppose an incident has come up and changed to a PRB, and that PRB was created more than five or six months back, we will not be able to find the root cause because logs will be deleted automatically after three months. That is one thing I wish it to be scalable. It is not beginner-friendly because all the information or the payload that it sends or shows is kind of concatenated, compressed, and everything. To get used to it will take some time, but you will get used to it with time. It is a best tool, and I would recommend it. I wish Splunk Cloud Platform did not search all of the logs. If you were to search with the primary key of a claim number, it searches with hundreds or millions of similar entities, so it takes a lot of time to search that particular log which I am trying to search. The searching time is a little more. We occasionally face a little bit of server issues, but the customer support is helpful. We lose some time as well in that server downtime.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With LogDNA, which brings all the logs together in an interleaved stream, it allows us to take a transaction and relate it to other contextual events making the gathering of evidence for auditors and our internal RCA much more productive."
"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"LogDNA consolidates all logs into one place, which is super valuable."
"We haven't had anything yet that we couldn't do through LogDNA."
"Index manager is most valuable because we do not have to bother about internal storage. It is all managed by the Splunk team."
"Splunk reduced our mean time to resolve by 30%. If an application starts misbehaving, we send logs to Splunk and check to see what's going on and see what's happening."
"It has end-to-end visibility into our cloud-native environment, which is pretty important for us. About 80% of our infrastructure is on AWS."
"I have done health checks several times now, and those have been very valuable in getting more information about what is going on in my platform. There are also recommendations on what is going on in my environment."
"Splunk helped reduce our mean time to resolve by around 60%."
"I can trace an event back to its root cause. I can find the root cause instead of just looking at the symptoms across different things."
"The most valuable features are reliability and logging. It's in the cloud so it has more stability and easy maintenance."
"It's made searching for data easier. Users like it. We're still in the migration process, but overall, it's a lot easier to use."
 

Cons

"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized."
"Scalability could be improved; we are using it through the IBM cloud deployment and on some of the data centers that are very heavily used, there is a significant lag in the event stream, sometimes 10, 15 minutes behind, which makes the RCA impossible."
"The return on investment with Splunk Cloud Platform has been poor. There is a significant possibility we will be replacing it in the next quarter or two."
"The administration could use improvement. We have to rely on support more often than we're used to."
"Extracting meaningful insights beyond essential log data proves challenging due to the product's reliance on manual processes."
"Support could be improved."
"The training models can only be accessed for 30 days, even if it is paid training."
"The current visuals on the dashboard could be more impactful."
"It would be nice to see more comparisons between Splunk and other log management tools. There are some legacy tools that people are often coming off. It will ease the transition if you are coming off a Windows LogViewer or any other logging tool. Splunk could offer more advice on how to transition into it or onboard it."
"Since I work on data collection from external sources and send them into Splunk, I miss its ability to collect that data through REST API applications."
 

Pricing and Cost Advice

Information not available
"As far as the pricing goes, it was what was expected. It is a premium product. There were no surprises there."
"Splunk is a bit more expensive than some solutions, but customers can derive more value from it due to the features it has."
"The cost makes more sense for organizations that have a large amount of data ranges."
"The cost of using Splunk Cloud Platform is high, but the value it provides is worth the investment."
"It is not that expensive."
"The cost of the Splunk Cloud Platform is high, and in addition to the standard licensing fee, we also have a premium support fee."
"The Splunk Cloud Platform is expensive."
"The licensing is based on the amount of data that we send to the cloud on a daily basis."
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Top Industries

By visitors reading reviews
Construction Company
18%
Transportation Company
18%
Comms Service Provider
10%
Outsourcing Company
6%
Financial Services Firm
20%
Computer Software Company
13%
Construction Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise12
Large Enterprise52
 

Questions from the Community

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What do you like most about Splunk Cloud Platform?
Splunk has sped up our response and reduced the time we spend manually monitoring any logs for ticketing tools or servers. It saves us around two hours daily.
What needs improvement with Splunk Cloud Platform?
Splunk Cloud Platform can be improved by having better multi-cloud integration for AWS, Azure, and GCP metrics and events out of the box. It should offer more cost-efficient storage retention optio...
 

Also Known As

LogDNA
No data available
 

Overview

 

Sample Customers

Instacart, Asics, Lime, Salesforce
Mindtouch