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Mezmo vs Splunk Cloud Platform comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (78th), Log Management (54th), Observability Pipeline Software (8th)
Splunk Cloud Platform
Average Rating
8.4
Reviews Sentiment
5.6
Number of Reviews
116
Ranking in other categories
Data Visualization (4th), IT Alerting and Incident Management (3rd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Mezmo is designed for Observability Pipeline Software and holds a mindshare of 3.9%, up 1.2% compared to last year.
Splunk Cloud Platform, on the other hand, focuses on Data Visualization, holds 1.1% mindshare, up 1.0% since last year.
Observability Pipeline Software Mindshare Distribution
ProductMindshare (%)
Mezmo3.9%
Cribl33.7%
BindPlane OP10.2%
Other52.2%
Observability Pipeline Software
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Cloud Platform1.1%
Tableau Enterprise9.6%
Qlik Sense4.8%
Other84.5%
Data Visualization
 

Featured Reviews

TO
President and Founder at STILLWATER SUPERCOMPUTING INC
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
Anuj Gupta - PeerSpot reviewer
Devops Specialist at Amdocs
Centralized monitoring has reduced incident impact and improves root cause analysis speed
The main area of improvement is alert configuration, especially for new users. Searching through large volumes of logs and optimizing results quickly and troubleshooting complex queries can take time. Better out-of-the-box dashboards should be integrated. Some kind of template should be provided inbuilt so that everyone can use a plug-and-play dashboard approach with integration of multiple data sources. This would provide clear guidance on how queries are optimized through the platform and would improve cost visibility. Simpler data ingestion management would help control operational expense. AI integration should be included for log analysis so that no one has to read or analyze all the data. Some data can be analyzed and provide basic analysis that the end user can then correlate with events to understand what is happening and what exactly occurred in the database end. For documentation, some documents are quite outdated and need improvement with the latest features. User experience should feature a more intuitive interface and simpler navigation. Sometimes I need to identify certain metrics, but I need to go through each dashboard. Instead, I should be able to search for particular metrics by selecting particular infrastructures and retrieve those metrics. This guidance can be integrated into the dashboard. Documentation should be more practical with step-by-step troubleshooting guides showing which dashboard to view to get proper metrics. Real-world examples such as slow queries can be integrated showing how issues are resolved faster, and best practices can be included.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With LogDNA, which brings all the logs together in an interleaved stream, it allows us to take a transaction and relate it to other contextual events making the gathering of evidence for auditors and our internal RCA much more productive."
"We haven't had anything yet that we couldn't do through LogDNA."
"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"LogDNA consolidates all logs into one place, which is super valuable."
"Overall, Splunk Cloud Platform is cost-efficient for us because we are Splunk partners, and it offers better performance."
"In my organization, Splunk Cloud Platform has improved the issue revolving around transactions."
"This is a complete log reporting tool."
"We use Splunk Cloud primarily as a troubleshooting tool, so the most valuable features are the analysis and visualization."
"For my current requirements, the tool theme seems to be meeting my requirements, from a cost and requirements perspective."
"Splunk Cloud Platform has positively impacted our organization by giving us real-time data whenever we migrate applications from on-premises to the cloud and by providing insights on customer interaction, customer activity, and orders coming in for the application."
"Splunk Cloud has helped us to be able to focus on getting more information out of our data."
"Not having to maintain any infrastructure is valuable. That frees up a lot of time as well."
 

Cons

"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"Scalability could be improved; we are using it through the IBM cloud deployment and on some of the data centers that are very heavily used, there is a significant lag in the event stream, sometimes 10, 15 minutes behind, which makes the RCA impossible."
"Pricing for Splunk Cloud Platform is on the higher side, but the setup is very much acceptable, and it is good that observability cloud will be available in a few months."
"The Splunk interface is on-premises, so we have limited access to Splunk Cloud. Splunk support is not so good on Splunk Cloud. The Splunk side of the Splunk Cloud should also be more customizable. Integrating Splunk UBA, Splunk Phantom, and Splunk Cloud is also a bit difficult."
"The only disadvantage of Splunk Cloud compared to Splunk Enterprise Security is that you only have two options for long-term storage: AWS S3 Buckets and GCP."
"I see room for improvement in the area of reporting, especially the reporting dashboard for Splunk Cloud."
"Splunk Cloud Platform has areas for improvement, including the fact that it is obviously an enterprise tool and can be expensive, which is the biggest complaint I have noted."
"The queries and pulling out the exact reports is a little challenging."
"I also think that the current iteration of Splunk Cloud Platform's AI assistant is not great."
"Splunk Cloud Platform is not entirely stable. In the last couple of months, we have experienced issues with instances approaching max resources without alerts, and there have been problems on the AWS side as well, where instances have gone down."
 

Pricing and Cost Advice

Information not available
"We were involved in the renewal process, and our organization does reviews of all our partnerships that we have every two to three years to ensure they are meeting our needs, there isn't a better solution out there, and we won't save money by going somewhere else."
"The cost makes more sense for organizations that have a large amount of data ranges."
"I would rate the cost an eight out of ten, with ten being the most costly."
"Currently, we have the ingest-based license. They are offering SVC-based licenses as well, but I am not a fan of SVC-based licensing. At the end of the day, I want to predict my budget and how much I am going to pay to the vendor so that I can plan my yearly budget."
"Splunk Cloud Platform's pricing is a little on the higher end."
"It is not that expensive."
"The Splunk Cloud Platform is expensive."
"The licensing costs depend on the state of your environment and the fees are paid on a monthly basis."
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Top Industries

By visitors reading reviews
Comms Service Provider
18%
Transportation Company
14%
Construction Company
14%
Financial Services Firm
8%
Financial Services Firm
14%
Manufacturing Company
12%
Outsourcing Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise17
Large Enterprise86
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Splunk Cloud Platform?
I think the pricing of Splunk Cloud offers a good quality-price ratio.
What needs improvement with Splunk Cloud Platform?
I see room for improvement in the area of reporting, especially the reporting dashboard for Splunk Cloud. I am not expecting any additional features in the future because I have not explored the cu...
What is your primary use case for Splunk Cloud Platform?
I have not utilized Splunk Cloud's machine learning capabilities as we just started. I have not used Splunk Cloud's integration with third-party applications. I track some false-positive indicators...
 

Also Known As

LogDNA
No data available
 

Overview

 

Sample Customers

Instacart, Asics, Lime, Salesforce
Mindtouch
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