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Mezmo vs Splunk Cloud Platform comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (74th), Log Management (57th), Observability Pipeline Software (7th)
Splunk Cloud Platform
Average Rating
8.2
Reviews Sentiment
5.9
Number of Reviews
68
Ranking in other categories
Data Visualization (3rd), IT Alerting and Incident Management (2nd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Mezmo is designed for Observability Pipeline Software and holds a mindshare of 2.2%, down 6.2% compared to last year.
Splunk Cloud Platform, on the other hand, focuses on Data Visualization, holds 1.0% mindshare, up 0.6% since last year.
Observability Pipeline Software Mindshare Distribution
ProductMindshare (%)
Mezmo2.2%
Cribl40.7%
DataBahn13.1%
Other43.99999999999999%
Observability Pipeline Software
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Cloud Platform1.0%
Tableau Enterprise11.0%
Domo5.7%
Other82.3%
Data Visualization
 

Featured Reviews

TO
President and Founder at STILLWATER SUPERCOMPUTING INC
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
Shivam Dhang - PeerSpot reviewer
IT Infrastructure & Cloud Manager at Softcell Technologies Limited
Centralized monitoring has transformed our multi-tenant security operations and automated response
The best features Splunk Cloud Platform offers are the multi-tenant data isolation plus role-based access control, secure index-level segregation for managing multiple global customers in a shared Splunk Cloud Platform environment. Additionally, features such as native integrations with SIEM, SOAR, and ITSM enable us to automate incident response, ticketing, and end-to-end security workflows across client environments. The high-scale injection plus SPL correlation process handles large volumes of infrastructure security logs with real-time analytics for managing SOC and cloud operations. Splunk Cloud Platform has positively impacted our organization as we have achieved faster incident detection and response, lower MTTR with real-time SPL alerts and automated workflows. It has also improved our multi-tenant visibility and centralized monitoring, reducing tool sprawl. We also saw better compliance and audit readiness with consistent log retention and reporting.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"LogDNA consolidates all logs into one place, which is super valuable."
"We haven't had anything yet that we couldn't do through LogDNA."
"With LogDNA, which brings all the logs together in an interleaved stream, it allows us to take a transaction and relate it to other contextual events making the gathering of evidence for auditors and our internal RCA much more productive."
"Their promise to users is scalability and availability."
"We use Splunk Cloud primarily as a troubleshooting tool, so the most valuable features are the analysis and visualization."
"The most valuable feature is the SPL because without it we wouldn't be able to correlate and build our use cases and manage what we have for our data inside Splunk."
"Alerts are a huge benefit because we can customize them to each business unit's needs."
"Splunk Cloud Platform's search modes are a powerful feature."
"This is a complete log reporting tool."
"Splunk Cloud Platform has greatly improved my daily operations through enhanced integration with third-party tools."
"The initial setup was straightforward."
 

Cons

"Scalability could be improved; we are using it through the IBM cloud deployment and on some of the data centers that are very heavily used, there is a significant lag in the event stream, sometimes 10, 15 minutes behind, which makes the RCA impossible."
"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized."
"Splunk support isn't so great. It takes a lot of time for them to respond."
"Splunk Cloud Platform needs to be made more user-friendly because it's not user-friendly."
"In my opinion, there is room for improvement, as we used to raise multiple issues via the process, but they pick them up slowly, and the response times are not as prompt as we would like."
"The licensing cost is the one issue with Splunk Cloud Platform."
"Every time they launch new versions, we experience a few bugs. The most recent version had a couple of bugs in the databases. We contacted the vendor and got assistance solving these bugs, so the environment is more stable."
"Although there is documentation available, it is really hard for me to find relevant topics on what it is that I'm searching for."
"The return on investment with Splunk Cloud Platform has been poor. There is a significant possibility we will be replacing it in the next quarter or two."
"The Splunk Cloud Platform dashboard could benefit from some improvements."
 

Pricing and Cost Advice

Information not available
"Splunk Cloud Platform's pricing is a little on the higher end."
"Splunk is a bit more expensive than some solutions, but customers can derive more value from it due to the features it has."
"The licensing costs depend on the state of your environment and the fees are paid on a monthly basis."
"The cost makes more sense for organizations that have a large amount of data ranges."
"The licensing is based on the amount of data that we send to the cloud on a daily basis."
"The lack of transparency around the SVC licensing makes it difficult to explain the costs to our clients."
"The certifications are costly."
"It is not that expensive."
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Top Industries

By visitors reading reviews
Transportation Company
19%
Construction Company
12%
Comms Service Provider
10%
Healthcare Company
7%
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
10%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise9
Large Enterprise46
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Splunk Cloud Platform?
Splunk has sped up our response and reduced the time we spend manually monitoring any logs for ticketing tools or servers. It saves us around two hours daily.
What needs improvement with Splunk Cloud Platform?
I don't see any new requirements in terms of improvements for Splunk Cloud Platform at this time. Splunk's dashboarding, reporting, and visualizations are evolving at a larger scale with the new Sp...
 

Comparisons

 

Also Known As

LogDNA
No data available
 

Overview

 

Sample Customers

Instacart, Asics, Lime, Salesforce
Mindtouch