No more typing reviews! Try our Samantha, our new voice AI agent.

Mezmo vs Splunk Cloud Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (75th), Log Management (57th), Observability Pipeline Software (8th)
Splunk Cloud Platform
Average Rating
8.4
Reviews Sentiment
5.7
Number of Reviews
90
Ranking in other categories
Data Visualization (2nd), IT Alerting and Incident Management (2nd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Mezmo is designed for Observability Pipeline Software and holds a mindshare of 3.4%, up 1.8% compared to last year.
Splunk Cloud Platform, on the other hand, focuses on Data Visualization, holds 1.0% mindshare, up 0.9% since last year.
Observability Pipeline Software Mindshare Distribution
ProductMindshare (%)
Mezmo3.4%
Cribl36.6%
Onum11.3%
Other48.7%
Observability Pipeline Software
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Cloud Platform1.0%
Tableau Enterprise10.1%
Qlik Sense4.9%
Other84.0%
Data Visualization
 

Featured Reviews

TO
President and Founder at STILLWATER SUPERCOMPUTING INC
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
reviewer2805510 - PeerSpot reviewer
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Unified log analytics has transformed security monitoring and cuts breach detection to minutes
Splunk Cloud Platform has areas for improvement, including the fact that it is obviously an enterprise tool and can be expensive, which is the biggest complaint I have noted. Costs can rise due to high data ingestion and long retention periods, along with a complex licensing structure that makes pricing difficult to predict as usage grows, especially since more systems send logs. There are also performance concerns at scale where users have reported slower searches and expensive long-term storage needs, particularly in multi-terabyte environments. Additionally, operational complexity exists as enterprises still need to do data onboarding, create dashboards, handle retention policies, access control, and performance tuning. These are the three key areas of improvement I have identified.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With LogDNA, which brings all the logs together in an interleaved stream, it allows us to take a transaction and relate it to other contextual events making the gathering of evidence for auditors and our internal RCA much more productive."
"We haven't had anything yet that we couldn't do through LogDNA."
"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"LogDNA consolidates all logs into one place, which is super valuable."
"Splunk Cloud Platform is highly scalable, and it is one of the best SIEM tools across the world because it is valuable not only for monitoring but also for security analysis, dashboards, and other features compared to other tools."
"The favorite feature of Splunk Cloud Platform is the infrastructure that has been provided to us, and the pricing that has been given to us is very low and fits within our budget, and the main feature is the reduction in time and manpower."
"For my current requirements, the tool theme seems to be meeting my requirements, from a cost and requirements perspective."
"UBA is a great application within Splunk Cloud Platform."
"Its interconnectivity with the cloud platforms, such as Azure and AWS, was valuable."
"Not having to maintain any infrastructure is valuable. That frees up a lot of time as well."
"The ROI with Splunk Cloud Platform is on the higher part, as it has improved the efficiency of our overall organization, increased incident response time to any failure by more than 50 percent, and enhanced the overall visibility of the system, architecture, and infrastructure by consolidating all of our data on one platform."
"The ability to correlate data and then present it in a meaningful and valuable way is crucial."
 

Cons

"Scalability could be improved; we are using it through the IBM cloud deployment and on some of the data centers that are very heavily used, there is a significant lag in the event stream, sometimes 10, 15 minutes behind, which makes the RCA impossible."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"Splunk Cloud Platform's user interface is quite simple and needs to be updated; it feels as if I am using a platform from two thousand fifteen."
"I want to have the ability to process the ingestion before it is sent to the back end and Splunk just announced that the feature is coming, so now it just needs to be released."
"From my perspective, customization needs to be simplified and I'd like to see a reduction in the cost of the solution."
"I think the tool has some scalability issues, especially when used in larger organizations."
"The initial learning curve should be more personalized for new users who just started using Splunk Cloud Platform."
"Its stability and performance can be better. Very rarely does a day go by when we do not see an error in the console, such as a health check error. Because it is cloud-hosted, we do not have access to the backend to figure it out ourselves. We are reliant on their support to figure it out, and a couple of days later, the error comes back or it is a different error. It is a never-ending cycle of support tickets. Their support is also not great."
"The Search Processing Language of Splunk Cloud Platform has a steep learning curve."
"The pricing models should be improved and optimized. Right now, the pricing is a bit too expensive."
 

Pricing and Cost Advice

Information not available
"Splunk Cloud Platform fell within our budget so we pulled the trigger and implemented it."
"It is a touchy subject because we are locked into it. That goes back to the rehydrating data. We cannot have the retention that we want to store for legal and compliance purposes because that is seven years' worth of data for some of the indexes, so we ship them off into S3 buckets and install them there, at which point they are invisible to Splunk, so we have to rehydrate them, but we cannot rehydrate those pockets into Splunk Cloud. We have to rehydrate them into a self-hosted version of Splunk, which can take days to set up and get going. I would not call Splunk's licensing and pricing predatory, but they have made it very difficult to maintain the independence of your own data."
"I would rate the cost an eight out of ten, with ten being the most costly."
"The certifications are costly."
"The price for Splunk Cloud Platform is the same as our maintenance costs for Splunk Enterprise on-premises."
"The lack of transparency around the SVC licensing makes it difficult to explain the costs to our clients."
"I do not know what that is anymore. I have not been involved with that for a couple of years, but I know we are paying a lot."
"We were involved in the renewal process, and our organization does reviews of all our partnerships that we have every two to three years to ensure they are meeting our needs, there isn't a better solution out there, and we won't save money by going somewhere else."
report
Use our free recommendation engine to learn which Observability Pipeline Software solutions are best for your needs.
906,887 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Transportation Company
16%
Construction Company
15%
Comms Service Provider
12%
Financial Services Firm
8%
Financial Services Firm
19%
Construction Company
10%
Computer Software Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise15
Large Enterprise56
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Splunk Cloud Platform?
I don't know much about the pricing of Splunk Cloud Platform, but I know that it is very less as compared to what we thought to manage this platform. It is very less, but I don't know the exact num...
What needs improvement with Splunk Cloud Platform?
The dislike about Splunk Cloud Platform is the learning resources and the learning materials that they have. In the starting of my phase with Splunk Cloud Platform, I was very new to this, and I wa...
What is your primary use case for Splunk Cloud Platform?
The main use case is for logs monitoring to get a clear vision about all the products and all the services that we have. We are giving multiple APIs to multiple platforms, and we have multiple serv...
 

Also Known As

LogDNA
No data available
 

Overview

 

Sample Customers

Instacart, Asics, Lime, Salesforce
Mindtouch