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Mezmo vs Splunk Cloud Platform comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (76th), Log Management (56th), Observability Pipeline Software (7th)
Splunk Cloud Platform
Average Rating
8.2
Reviews Sentiment
5.6
Number of Reviews
60
Ranking in other categories
Data Visualization (3rd), IT Alerting and Incident Management (2nd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Mezmo is designed for Observability Pipeline Software and holds a mindshare of 1.9%, down 10.3% compared to last year.
Splunk Cloud Platform, on the other hand, focuses on Data Visualization, holds 1.0% mindshare, up 0.5% since last year.
Observability Pipeline Software Market Share Distribution
ProductMarket Share (%)
Mezmo1.9%
Cribl41.1%
DataBahn13.3%
Other43.7%
Observability Pipeline Software
Data Visualization Market Share Distribution
ProductMarket Share (%)
Splunk Cloud Platform1.0%
Tableau Enterprise10.1%
Qlik Sense5.3%
Other83.6%
Data Visualization
 

Featured Reviews

TO
President and Founder at STILLWATER SUPERCOMPUTING INC
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
UzairKhan - PeerSpot reviewer
Business General Manager at Mutex Systems
AI-driven analytics significantly enhance operational decision-making
I am currently working with the solution, but I need to know from which NNTT. The interface is okay; its interface is good, and user interface is good. I would recommend Splunk Cloud Platform to other users and organizations because it adds value to the organization; you can do different things with it because it's a pure analytical tool, not only a SIEM tool. I am mostly focused on Splunk Cloud Platform because I chose this vendor due to the feature set that was offered by Splunk Cloud Platform; it was not being offered by any other vendor. Splunk Cloud Platform is the vendor I am referring to, not NNTT. Maintenance for Splunk Cloud Platform has been done manually, not automatically. Usually, one person takes part in maintenance. Regarding the number of users for Splunk Cloud Platform, it involves discussing the number of organizations or the number of people working in those organizations. In general, I would rate Splunk Cloud Platform a nine.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"LogDNA consolidates all logs into one place, which is super valuable."
"The Splunk search is powerful compared to similar solutions. We get millions of data points within seconds."
"The Splunk Cloud Platform has reduced our mean time to resolve. It has easily saved 20 to 30 minutes every time someone gets locked out. We get 10 or 15 instances per day where people get locked out. It definitely saves a few hours per day."
"The ability to correlate data and then present it in a meaningful and valuable way is crucial."
"I can trace an event back to its root cause. I can find the root cause instead of just looking at the symptoms across different things."
"What I like about Splunk Cloud Platform is the easy reading of the dashboards and finding the data, which brought me the biggest benefits."
"The solution is user friendly and has extensive uses."
"We haven't had any limitations or problems connecting to our network devices."
"The real-time search capability of this product enhances operational decision-making, and it's very convincing."
 

Cons

"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"Its stability and performance can be better. Very rarely does a day go by when we do not see an error in the console, such as a health check error. Because it is cloud-hosted, we do not have access to the backend to figure it out ourselves. We are reliant on their support to figure it out, and a couple of days later, the error comes back or it is a different error. It is a never-ending cycle of support tickets. Their support is also not great."
"When it comes to the integrations with the other platforms, there is a little bit of a lag in the observability part, making it an area where improvements are required."
"When one of my customers needs an app, and I am able to find that app on the Splunk base, I have to create a ticket and wait for five days for them to download the app into the cloud environment. That is probably one of the main things. It is painful because I have to wait to get that app in the cloud."
"The Splunk interface is on-premises, so we have limited access to Splunk Cloud. Splunk support is not so good on Splunk Cloud. The Splunk side of the Splunk Cloud should also be more customizable. Integrating Splunk UBA, Splunk Phantom, and Splunk Cloud is also a bit difficult."
"The on-premises version of Splunk includes all the integrations, while the Cloud platform lacks certain integrations and is limited in terms of the number of supported apps."
"Splunk should offer various options for real-time monitoring."
"I would love to be able to manage my own apps."
"The training models can only be accessed for 30 days, even if it is paid training."
 

Pricing and Cost Advice

Information not available
"The cost makes more sense for organizations that have a large amount of data ranges."
"The pricing was negotiated through Trustwave and for our first contract in three years, we got a good deal."
"The licensing is based on the amount of data that we send to the cloud on a daily basis."
"Currently, we have the ingest-based license. They are offering SVC-based licenses as well, but I am not a fan of SVC-based licensing. At the end of the day, I want to predict my budget and how much I am going to pay to the vendor so that I can plan my yearly budget."
"I do not have much idea. We previously used 1 GB at the cost of $600. Both on-prem and cloud licenses have the same price. There is no difference. It did not impact the cost because the costs of the on-prem license and the cloud license are the same. We did not have any issues with that. Overall, its price is reasonable."
"I would rate the cost an eight out of ten, with ten being the most costly."
"My company has a license for Splunk Cloud Platform. My company also has a license for Splunk Enterprise."
"I do not know what that is anymore. I have not been involved with that for a couple of years, but I know we are paying a lot."
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Top Industries

By visitors reading reviews
Transportation Company
25%
Comms Service Provider
13%
Financial Services Firm
7%
Outsourcing Company
5%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
8%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise6
Large Enterprise44
 

Questions from the Community

Ask a question
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What do you like most about Splunk Cloud Platform?
Splunk has sped up our response and reduced the time we spend manually monitoring any logs for ticketing tools or servers. It saves us around two hours daily.
What is your experience regarding pricing and costs for Splunk Cloud Platform?
If I were to rate the price for the product from 1 to 10, I would rate it nine.
What needs improvement with Splunk Cloud Platform?
Areas of Splunk Cloud Platform that could be improved or enhanced in the future include data visualization, as the way we use data for security and other purposes could further benefit from enhance...
 

Comparisons

 

Also Known As

LogDNA
No data available
 

Overview

 

Sample Customers

Instacart, Asics, Lime, Salesforce
Mindtouch