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Mezmo vs Splunk Cloud Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (74th), Log Management (57th), Observability Pipeline Software (7th)
Splunk Cloud Platform
Average Rating
8.2
Reviews Sentiment
5.9
Number of Reviews
68
Ranking in other categories
Data Visualization (3rd), IT Alerting and Incident Management (2nd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Mezmo is designed for Observability Pipeline Software and holds a mindshare of 2.2%, down 6.2% compared to last year.
Splunk Cloud Platform, on the other hand, focuses on Data Visualization, holds 1.0% mindshare, up 0.6% since last year.
Observability Pipeline Software Mindshare Distribution
ProductMindshare (%)
Mezmo2.2%
Cribl40.7%
DataBahn13.1%
Other43.99999999999999%
Observability Pipeline Software
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Cloud Platform1.0%
Tableau Enterprise11.0%
Domo5.7%
Other82.3%
Data Visualization
 

Featured Reviews

TO
President and Founder at STILLWATER SUPERCOMPUTING INC
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
Hemanthreddy Vakiti - PeerSpot reviewer
Data engineer at Cognizant
Centralized logs have transformed payment issue troubleshooting and now streamline incident resolution
Splunk Cloud Platform holds only three months' worth of data. If you try to search for more than three months or prior to three months, it wouldn't store the values because the data stores a large number of data. I believe that's the limit for us. I believe having flexible memory would ease us because whenever we face an incident, if we want to look for this occurrence or root cause, if it is prior to three months, we wouldn't have proper logs to check. I wish it would take a little less time and not search through unnecessary things. Of course, querying depends on the developer's knowledge, but storage is also an issue because I feel memory is not flexible enough. If we try to increase our memory, it will charge us a considerable amount of money.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With LogDNA, which brings all the logs together in an interleaved stream, it allows us to take a transaction and relate it to other contextual events making the gathering of evidence for auditors and our internal RCA much more productive."
"We haven't had anything yet that we couldn't do through LogDNA."
"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"LogDNA consolidates all logs into one place, which is super valuable."
"We haven't had any limitations or problems connecting to our network devices."
"The most valuable feature of Splunk Cloud Platform is its flexibility and readiness because it's already prebuilt, and everything is click-to-go."
"The Cloud Platform interface is cleaner than Splunk Enterprise's monitoring console. You can easily understand what's happening with your indexes. It's more refined than Splunk Enterprise's console, but they have the same feel and function."
"After Splunk Cloud Platform was introduced to us, we saved a considerable amount of time, and our team size went from more than 300 people to less than 30 people over five years because fewer employees are needed and we spend little effort since logs track everything and help us in our day-to-day tasks."
"Splunk Cloud Platform's most valuable features are enterprise security and ticketing integration."
"I can trace an event back to its root cause. I can find the root cause instead of just looking at the symptoms across different things."
"This is a complete log reporting tool."
"Splunk helped reduce our mean time to resolve by around 60%."
 

Cons

"Scalability could be improved; we are using it through the IBM cloud deployment and on some of the data centers that are very heavily used, there is a significant lag in the event stream, sometimes 10, 15 minutes behind, which makes the RCA impossible."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized."
"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"Splunk Cloud's SVC licensing model lacks transparency."
"Using basic natural language in English instead of writing a regex expression will be helpful."
"When one of my customers needs an app, and I am able to find that app on the Splunk base, I have to create a ticket and wait for five days for them to download the app into the cloud environment. That is probably one of the main things. It is painful because I have to wait to get that app in the cloud."
"First-time users may struggle with the user interface. When I first used Splunk, I entered my username and password. After that, we get a dashboard on the left side with apps. At the top, you can click the gear icon to view the settings. Within those settings, there's a distributed console option with several settings. It's a bit overwhelming for a beginner. The user knows what they want and can search for it in the search bar. If I see several apps, my first instinct is to scroll down to find the app, or perhaps you will find that search and report. That bugged me when I was learning."
"We face occasional downtime issues where when we try to scale up, we face a considerable amount of challenges."
"I think the tool has some scalability issues, especially when used in larger organizations."
"The disadvantage of Splunk Cloud Platform is that its integration process should be improved."
"Every time they launch new versions, we experience a few bugs. The most recent version had a couple of bugs in the databases. We contacted the vendor and got assistance solving these bugs, so the environment is more stable."
 

Pricing and Cost Advice

Information not available
"My company has a license for Splunk Cloud Platform. My company also has a license for Splunk Enterprise."
"I am familiar with the pricing and licensing model a little bit. I am not sure about the particulars of the actual price that we have, but I do like the idea of going towards a more CPU-based approach rather than the ingest approach because it allows us the ability to ingest more data if we need it."
"The pricing was negotiated through Trustwave and for our first contract in three years, we got a good deal."
"The lack of transparency around the SVC licensing makes it difficult to explain the costs to our clients."
"The cost of the Splunk Cloud Platform is high, and in addition to the standard licensing fee, we also have a premium support fee."
"There are additional features that you would need to purchase depending on your use case."
"We were on ingest. We were on-prem, and when we switched to the cloud, we went to an SVC model, and that has been a huge help. We are now able to ingest more data than before."
"We were involved in the renewal process, and our organization does reviews of all our partnerships that we have every two to three years to ensure they are meeting our needs, there isn't a better solution out there, and we won't save money by going somewhere else."
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Top Industries

By visitors reading reviews
Construction Company
18%
Transportation Company
18%
Comms Service Provider
11%
Outsourcing Company
7%
Computer Software Company
15%
Construction Company
10%
Financial Services Firm
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise10
Large Enterprise50
 

Questions from the Community

Ask a question
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What do you like most about Splunk Cloud Platform?
Splunk has sped up our response and reduced the time we spend manually monitoring any logs for ticketing tools or servers. It saves us around two hours daily.
What needs improvement with Splunk Cloud Platform?
I don't see any new requirements in terms of improvements for Splunk Cloud Platform at this time. Splunk's dashboarding, reporting, and visualizations are evolving at a larger scale with the new Sp...
 

Also Known As

LogDNA
No data available
 

Overview

 

Sample Customers

Instacart, Asics, Lime, Salesforce
Mindtouch