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Mezmo vs Splunk Cloud Platform comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (75th), Log Management (50th), Observability Pipeline Software (7th)
Splunk Cloud Platform
Average Rating
8.2
Reviews Sentiment
6.0
Number of Reviews
58
Ranking in other categories
Data Visualization (3rd), IT Alerting and Incident Management (2nd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Mezmo is designed for Observability Pipeline Software and holds a mindshare of 1.4%, down 23.4% compared to last year.
Splunk Cloud Platform, on the other hand, focuses on Data Visualization, holds 1.2% mindshare, up 0.5% since last year.
Observability Pipeline Software Market Share Distribution
ProductMarket Share (%)
Mezmo1.4%
Cribl44.6%
DataBahn15.0%
Other39.0%
Observability Pipeline Software
Data Visualization Market Share Distribution
ProductMarket Share (%)
Splunk Cloud Platform1.2%
Tableau Enterprise19.2%
Apache Superset9.2%
Other70.4%
Data Visualization
 

Featured Reviews

TO
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
UzairKhan - PeerSpot reviewer
AI-driven analytics significantly enhance operational decision-making
I am currently working with the solution, but I need to know from which NNTT. The interface is okay; its interface is good, and user interface is good. I would recommend Splunk Cloud Platform to other users and organizations because it adds value to the organization; you can do different things with it because it's a pure analytical tool, not only a SIEM tool. I am mostly focused on Splunk Cloud Platform because I chose this vendor due to the feature set that was offered by Splunk Cloud Platform; it was not being offered by any other vendor. Splunk Cloud Platform is the vendor I am referring to, not NNTT. Maintenance for Splunk Cloud Platform has been done manually, not automatically. Usually, one person takes part in maintenance. Regarding the number of users for Splunk Cloud Platform, it involves discussing the number of organizations or the number of people working in those organizations. In general, I would rate Splunk Cloud Platform a nine.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"LogDNA consolidates all logs into one place, which is super valuable."
"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"The Splunk Cloud Platform has reduced our mean time to resolve. It has easily saved 20 to 30 minutes every time someone gets locked out. We get 10 or 15 instances per day where people get locked out. It definitely saves a few hours per day."
"It has definitely improved our organization by virtue of reducing the amount of overhead we would have had for those environments. Having to implement, maintain, or even update the existing stuff would have been extremely time-consuming. Splunk Cloud handles all of that for us. So it's definitely been helpful from that perspective. It's allowed them to maintain upgrades for far further than they are. Some of the hosts of that environment were still on version 7 so they could get upgraded feature parity."
"The real-time search capability of this product enhances operational decision-making, and it's very convincing."
"The ability to correlate data and then present it in a meaningful and valuable way is crucial."
"Splunk has sped up our response and reduced the time we spend manually monitoring any logs for ticketing tools or servers. It saves us around two hours daily."
"The Splunk search is powerful compared to similar solutions. We get millions of data points within seconds."
"Splunk reduced our mean time to resolve by 30%. If an application starts misbehaving, we send logs to Splunk and check to see what's going on and see what's happening."
"Previously when in our company, we had logs everywhere on multiple systems, it was a really big pain for me trying to find what I wanted. Now that it is all aggregated and centralized in one place with one interface, it is just a lot easier to get the information that I need."
 

Cons

"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"I have not come across anything that I would consider missing as such. If anything, sometimes we have dashboards that would not go into the dark mode. It is a minor issue, but it is the only thing that I wish was there. The dark mode would definitely help."
"The administration could use improvement. We have to rely on support more often than we're used to."
"The search for bulk data needs to be improved. When we were looking for the flow, we had to search really hard. I wanted to request the Splunk team to add some features for better search because getting the flow of the bulk data was sometimes hard."
"Although there is documentation available, it is really hard for me to find relevant topics on what it is that I'm searching for."
"The dashboards should be easier to customize."
"First-time users may struggle with the user interface. When I first used Splunk, I entered my username and password. After that, we get a dashboard on the left side with apps. At the top, you can click the gear icon to view the settings. Within those settings, there's a distributed console option with several settings. It's a bit overwhelming for a beginner. The user knows what they want and can search for it in the search bar. If I see several apps, my first instinct is to scroll down to find the app, or perhaps you will find that search and report. That bugged me when I was learning."
"It is sometimes slow. Some of that has to do with the queries themselves not being efficient, but sometimes it is slow."
"There is sometimes no documentation or updated documentation available."
 

Pricing and Cost Advice

Information not available
"We were involved in the renewal process, and our organization does reviews of all our partnerships that we have every two to three years to ensure they are meeting our needs, there isn't a better solution out there, and we won't save money by going somewhere else."
"I am familiar with the pricing and licensing model a little bit. I am not sure about the particulars of the actual price that we have, but I do like the idea of going towards a more CPU-based approach rather than the ingest approach because it allows us the ability to ingest more data if we need it."
"The price for Splunk Cloud Platform is the same as our maintenance costs for Splunk Enterprise on-premises."
"My company has a license for Splunk Cloud Platform. My company also has a license for Splunk Enterprise."
"The licensing is based on the amount of data that we send to the cloud on a daily basis."
"I know that Splunk Cloud Platform is an expensive product."
"It was a good model."
"Splunk Cloud Platform's pricing is a little on the higher end."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
31%
Financial Services Firm
10%
Manufacturing Company
6%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise6
Large Enterprise42
 

Questions from the Community

Ask a question
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What do you like most about Splunk Cloud Platform?
Splunk has sped up our response and reduced the time we spend manually monitoring any logs for ticketing tools or servers. It saves us around two hours daily.
What is your experience regarding pricing and costs for Splunk Cloud Platform?
If I were to rate the price for the product from 1 to 10, I would rate it nine.
What needs improvement with Splunk Cloud Platform?
The disadvantage of Splunk Cloud Platform is that its integration process should be improved. The challenges I have encountered while integrating Splunk Cloud Platform include that integration is a...
 

Also Known As

LogDNA
No data available
 

Overview

 

Sample Customers

Instacart, Asics, Lime, Salesforce
Mindtouch