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Mezmo vs Splunk Cloud Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (75th), Log Management (57th), Observability Pipeline Software (8th)
Splunk Cloud Platform
Average Rating
8.4
Reviews Sentiment
5.7
Number of Reviews
90
Ranking in other categories
Data Visualization (2nd), IT Alerting and Incident Management (2nd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Mezmo is designed for Observability Pipeline Software and holds a mindshare of 3.4%, up 1.8% compared to last year.
Splunk Cloud Platform, on the other hand, focuses on Data Visualization, holds 1.0% mindshare, up 0.9% since last year.
Observability Pipeline Software Mindshare Distribution
ProductMindshare (%)
Mezmo3.4%
Cribl36.6%
Onum11.3%
Other48.7%
Observability Pipeline Software
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Cloud Platform1.0%
Tableau Enterprise10.1%
Qlik Sense4.9%
Other84.0%
Data Visualization
 

Featured Reviews

TO
President and Founder at STILLWATER SUPERCOMPUTING INC
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
reviewer2805510 - PeerSpot reviewer
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Unified log analytics has transformed security monitoring and cuts breach detection to minutes
Splunk Cloud Platform has areas for improvement, including the fact that it is obviously an enterprise tool and can be expensive, which is the biggest complaint I have noted. Costs can rise due to high data ingestion and long retention periods, along with a complex licensing structure that makes pricing difficult to predict as usage grows, especially since more systems send logs. There are also performance concerns at scale where users have reported slower searches and expensive long-term storage needs, particularly in multi-terabyte environments. Additionally, operational complexity exists as enterprises still need to do data onboarding, create dashboards, handle retention policies, access control, and performance tuning. These are the three key areas of improvement I have identified.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We haven't had anything yet that we couldn't do through LogDNA."
"With LogDNA, which brings all the logs together in an interleaved stream, it allows us to take a transaction and relate it to other contextual events making the gathering of evidence for auditors and our internal RCA much more productive."
"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"LogDNA consolidates all logs into one place, which is super valuable."
"Its monitoring is completely automated."
"Splunk is a very user-friendly tool and it's very extensive compared to other tools."
"The best features of Splunk Cloud Platform include its powerful analytics and intuitive user interface, and I particularly appreciate how it simplifies complex data operations."
"Splunk Cloud Platform's search modes are a powerful feature."
"Splunk helped reduce our mean time to resolve by around 60%."
"Using Splunk Cloud Platform saves us time because previously we took two to three hours troubleshooting any problem, but now we get to know which particular area of the API is throwing an error and everything."
"The log search capabilities are very good."
"With Splunk Cloud Platform, you can modify whatever you want; let's say you want to run Python, you want to run any script, you want to monitor any port, you want to monitor data from syslog, whatever you think, you can do it in Splunk Cloud Platform."
 

Cons

"Scalability could be improved; we are using it through the IBM cloud deployment and on some of the data centers that are very heavily used, there is a significant lag in the event stream, sometimes 10, 15 minutes behind, which makes the RCA impossible."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"To be honest, I don't think it's beginner-friendly. It takes time and multiple meetings to actually understand how to create different types of alerts or how to search for them."
"Sometimes, the technical support case persons are not sufficiently technical; they are not technical enough or not understanding the issues."
"Some of the implementation is challenging. They're not very proxy-aware."
"Sometimes, the support team may not be fully knowledgeable about the challenge you face, but through their internal escalation structure, they manage to find viable solutions sooner or later or provide updates on when issues will be fixed."
"The support from the Splunk team is generally good, but sometimes, there's a lack of coordination between our account reps and the hands-on technical people. This misalignment can lead to issues with getting what we need done and what is happening."
"Every time they launch new versions, we experience a few bugs. The most recent version had a couple of bugs in the databases. We contacted the vendor and got assistance solving these bugs, so the environment is more stable."
"Splunk Cloud Platform has areas for improvement, including the fact that it is obviously an enterprise tool and can be expensive, which is the biggest complaint I have noted."
"What I find challenging about Splunk Cloud Platform is that it occasionally has a steep learning curve for new users."
 

Pricing and Cost Advice

Information not available
"As far as the pricing goes, it was what was expected. It is a premium product. There were no surprises there."
"Splunk Cloud Platform fell within our budget so we pulled the trigger and implemented it."
"I am familiar with the pricing and licensing model a little bit. I am not sure about the particulars of the actual price that we have, but I do like the idea of going towards a more CPU-based approach rather than the ingest approach because it allows us the ability to ingest more data if we need it."
"There are additional features that you would need to purchase depending on your use case."
"The cost makes more sense for organizations that have a large amount of data ranges."
"The lack of transparency around the SVC licensing makes it difficult to explain the costs to our clients."
"It was a good model."
"The cost of using Splunk Cloud Platform is high, but the value it provides is worth the investment."
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Top Industries

By visitors reading reviews
Transportation Company
16%
Construction Company
15%
Comms Service Provider
12%
Financial Services Firm
8%
Financial Services Firm
19%
Construction Company
10%
Computer Software Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise15
Large Enterprise56
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Splunk Cloud Platform?
I don't know much about the pricing of Splunk Cloud Platform, but I know that it is very less as compared to what we thought to manage this platform. It is very less, but I don't know the exact num...
What needs improvement with Splunk Cloud Platform?
The dislike about Splunk Cloud Platform is the learning resources and the learning materials that they have. In the starting of my phase with Splunk Cloud Platform, I was very new to this, and I wa...
What is your primary use case for Splunk Cloud Platform?
The main use case is for logs monitoring to get a clear vision about all the products and all the services that we have. We are giving multiple APIs to multiple platforms, and we have multiple serv...
 

Also Known As

LogDNA
No data available
 

Overview

 

Sample Customers

Instacart, Asics, Lime, Salesforce
Mindtouch