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Mezmo vs Splunk Cloud Platform comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (74th), Log Management (57th), Observability Pipeline Software (7th)
Splunk Cloud Platform
Average Rating
8.2
Reviews Sentiment
5.7
Number of Reviews
65
Ranking in other categories
Data Visualization (3rd), IT Alerting and Incident Management (2nd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Mezmo is designed for Observability Pipeline Software and holds a mindshare of 2.2%, down 6.2% compared to last year.
Splunk Cloud Platform, on the other hand, focuses on Data Visualization, holds 1.0% mindshare, up 0.6% since last year.
Observability Pipeline Software Mindshare Distribution
ProductMindshare (%)
Mezmo2.2%
Cribl40.7%
DataBahn13.1%
Other43.99999999999999%
Observability Pipeline Software
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Cloud Platform1.0%
Tableau Enterprise11.0%
Domo5.7%
Other82.3%
Data Visualization
 

Featured Reviews

TO
President and Founder at STILLWATER SUPERCOMPUTING INC
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
Tejas Shah - PeerSpot reviewer
Splunk Certified Architect at Data Elicit Solutions Pvt. Ltd.
Unified data monitoring has enabled proactive alerts and predictive analysis for daily operations
I don't see any new requirements in terms of improvements for Splunk Cloud Platform at this time. Splunk's dashboarding, reporting, and visualizations are evolving at a larger scale with the new Splunk Dashboard Studio in place. There were some limitations with the classic dashboard where you had to be aware of different HTML, CSS, and custom JavaScript for better visualizations. That's being migrated towards Splunk Dashboard Studio, which is evolving at a great pace, providing similar functionalities. I have not faced any current challenges regarding Splunk Cloud Platform's limitations. I still think, however, that better configuration and customization options for workload management could be enhanced, but that applies to Splunk Enterprise as well. It's just my understanding and what I foresee, but I'm not sure if it will be a priority right now, as even without workload management, a lot can be done, and the product team might have a different roadmap.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"LogDNA consolidates all logs into one place, which is super valuable."
"Everything is maintained by the Splunk support team. Users do not have to maintain any physical servers. They do not have to maintain indexes and searches. It reduces a lot of work on the user side."
"Splunk helped reduce our mean time to resolve by around 60%."
"Operationally, Splunk Cloud Platform has provided wide observability where we had almost none before, significantly improving our security posture and our ability to defend the organization."
"The log search capabilities are very good."
"Splunk reduced our mean time to resolve by 30%. If an application starts misbehaving, we send logs to Splunk and check to see what's going on and see what's happening."
"In terms of the benefits of the product, I would say it is my go-to tool."
"I like the idea of being able to list the IPs that we want without having to open up a ticket to get it done so that way if anything changes we can add a new IP."
"For my current requirements, the tool theme seems to be meeting my requirements, from a cost and requirements perspective."
 

Cons

"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"The only thing that is missing from Splunk Cloud is the command-line interface."
"Splunk Cloud Platform needs to be made more user-friendly because it's not user-friendly."
"I think that Splunk Cloud Platform is good, and I rate it seven or eight."
"Extracting meaningful insights beyond essential log data proves challenging due to the product's reliance on manual processes."
"The on-premises version of Splunk includes all the integrations, while the Cloud platform lacks certain integrations and is limited in terms of the number of supported apps."
"There can be more modules and more integration with other areas in the cloud and on-prem. I am not sure whether it includes network devices and things like that."
"Using basic natural language in English instead of writing a regex expression will be helpful."
"The return on investment with Splunk Cloud Platform has been poor. There is a significant possibility we will be replacing it in the next quarter or two."
 

Pricing and Cost Advice

Information not available
"We were involved in the renewal process, and our organization does reviews of all our partnerships that we have every two to three years to ensure they are meeting our needs, there isn't a better solution out there, and we won't save money by going somewhere else."
"Splunk is a bit more expensive than some solutions, but customers can derive more value from it due to the features it has."
"The price is something that people complain about."
"I do not know what that is anymore. I have not been involved with that for a couple of years, but I know we are paying a lot."
"The pricing model makes this an expensive solution."
"The Splunk Cloud Platform is expensive."
"As far as the pricing goes, it was what was expected. It is a premium product. There were no surprises there."
"There are additional features that you would need to purchase depending on your use case."
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Top Industries

By visitors reading reviews
Transportation Company
23%
Comms Service Provider
13%
Financial Services Firm
7%
Manufacturing Company
5%
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise46
 

Questions from the Community

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What do you like most about Splunk Cloud Platform?
Splunk has sped up our response and reduced the time we spend manually monitoring any logs for ticketing tools or servers. It saves us around two hours daily.
What needs improvement with Splunk Cloud Platform?
I don't see any new requirements in terms of improvements for Splunk Cloud Platform at this time. Splunk's dashboarding, reporting, and visualizations are evolving at a larger scale with the new Sp...
 

Comparisons

 

Also Known As

LogDNA
No data available
 

Overview

 

Sample Customers

Instacart, Asics, Lime, Salesforce
Mindtouch