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Mezmo vs Splunk Cloud Platform comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (74th), Log Management (56th), Observability Pipeline Software (8th)
Splunk Cloud Platform
Average Rating
8.4
Reviews Sentiment
5.8
Number of Reviews
89
Ranking in other categories
Data Visualization (2nd), IT Alerting and Incident Management (2nd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Mezmo is designed for Observability Pipeline Software and holds a mindshare of 3.4%, up 1.8% compared to last year.
Splunk Cloud Platform, on the other hand, focuses on Data Visualization, holds 1.0% mindshare, up 0.9% since last year.
Observability Pipeline Software Mindshare Distribution
ProductMindshare (%)
Mezmo3.4%
Cribl36.6%
Onum11.3%
Other48.7%
Observability Pipeline Software
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Cloud Platform1.0%
Tableau Enterprise10.1%
Qlik Sense4.9%
Other84.0%
Data Visualization
 

Featured Reviews

TO
President and Founder at STILLWATER SUPERCOMPUTING INC
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
reviewer2805510 - PeerSpot reviewer
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Unified log analytics has transformed security monitoring and cuts breach detection to minutes
Splunk Cloud Platform has areas for improvement, including the fact that it is obviously an enterprise tool and can be expensive, which is the biggest complaint I have noted. Costs can rise due to high data ingestion and long retention periods, along with a complex licensing structure that makes pricing difficult to predict as usage grows, especially since more systems send logs. There are also performance concerns at scale where users have reported slower searches and expensive long-term storage needs, particularly in multi-terabyte environments. Additionally, operational complexity exists as enterprises still need to do data onboarding, create dashboards, handle retention policies, access control, and performance tuning. These are the three key areas of improvement I have identified.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We haven't had anything yet that we couldn't do through LogDNA."
"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"With LogDNA, which brings all the logs together in an interleaved stream, it allows us to take a transaction and relate it to other contextual events making the gathering of evidence for auditors and our internal RCA much more productive."
"LogDNA consolidates all logs into one place, which is super valuable."
"As compared to other tools, it is very easy. It is very easy to learn. It also integrates well."
"The most valuable feature for me is the flexibility of being able to send the log to the https endpoint."
"he cloud performance is good."
"Overall, Splunk Cloud Platform is cost-efficient for us because we are Splunk partners, and it offers better performance."
"Using Splunk Cloud Platform saves us time because previously we took two to three hours troubleshooting any problem, but now we get to know which particular area of the API is throwing an error and everything."
"There is definitely the ease of the infrastructure administration. It frees up a lot of time."
"The best features of Splunk Cloud Platform include its powerful analytics and intuitive user interface, and I particularly appreciate how it simplifies complex data operations."
"Splunk is a very user-friendly tool and it's very extensive compared to other tools."
 

Cons

"Scalability could be improved; we are using it through the IBM cloud deployment and on some of the data centers that are very heavily used, there is a significant lag in the event stream, sometimes 10, 15 minutes behind, which makes the RCA impossible."
"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"The biggest downside about Splunk Cloud Platform for me is the cost."
"I want to have the ability to process the ingestion before it is sent to the back end and Splunk just announced that the feature is coming, so now it just needs to be released."
"The on-premises version of Splunk includes all the integrations, while the Cloud platform lacks certain integrations and is limited in terms of the number of supported apps."
"Support could be improved."
"The expensive nature of the product is an area of concern that needs to be considered for improvement."
"The training models can only be accessed for 30 days, even if it is paid training."
"They can offer more self-service capability to their customers. Currently, most of the things happen behind the Splunk Cloud Platform. As a customer, I do not have an opportunity to see my platform. If they can offer more self-service to see the health of my endpoints and stack, it would be appreciated."
"Its stability and performance can be better. Very rarely does a day go by when we do not see an error in the console, such as a health check error. Because it is cloud-hosted, we do not have access to the backend to figure it out ourselves. We are reliant on their support to figure it out, and a couple of days later, the error comes back or it is a different error. It is a never-ending cycle of support tickets. Their support is also not great."
 

Pricing and Cost Advice

Information not available
"As far as the pricing goes, it was what was expected. It is a premium product. There were no surprises there."
"It was a good model."
"Splunk Cloud Platform's pricing is a little on the higher end."
"My company has a license for Splunk Cloud Platform. My company also has a license for Splunk Enterprise."
"It is not that expensive."
"The lack of transparency around the SVC licensing makes it difficult to explain the costs to our clients."
"I am familiar with the pricing and licensing model a little bit. I am not sure about the particulars of the actual price that we have, but I do like the idea of going towards a more CPU-based approach rather than the ingest approach because it allows us the ability to ingest more data if we need it."
"The licensing costs depend on the state of your environment and the fees are paid on a monthly basis."
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Top Industries

By visitors reading reviews
Transportation Company
18%
Construction Company
16%
Comms Service Provider
13%
Financial Services Firm
9%
Financial Services Firm
20%
Construction Company
11%
Computer Software Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise15
Large Enterprise55
 

Questions from the Community

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What is your experience regarding pricing and costs for Splunk Cloud Platform?
As an entry level user working mainly in cybersecurity labs and training environments, I did not directly manage pricing or licensing decisions. My experience was mainly focused on using the platfo...
What needs improvement with Splunk Cloud Platform?
For betterment, there is definitely a cost concern. The cost is high, so there should be a somewhat lower cost. I am expecting a more competitive pricing structure from Splunk Cloud Platform, but o...
What is your primary use case for Splunk Cloud Platform?
For Splunk Cloud Platform, we perform analytics with a large scale of data pipelines and log data. We query logs and build dashboards to support our operational and business insights. We mainly wor...
 

Also Known As

LogDNA
No data available
 

Overview

 

Sample Customers

Instacart, Asics, Lime, Salesforce
Mindtouch