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Mezmo vs Splunk Cloud Platform comparison

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (78th), Log Management (55th), Observability Pipeline Software (8th)
Splunk Cloud Platform
Average Rating
8.4
Reviews Sentiment
5.6
Number of Reviews
116
Ranking in other categories
Data Visualization (3rd), IT Alerting and Incident Management (3rd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Mezmo is designed for Observability Pipeline Software and holds a mindshare of 3.9%, up 1.4% compared to last year.
Splunk Cloud Platform, on the other hand, focuses on Data Visualization, holds 1.1% mindshare, down 1.1% since last year.
Observability Pipeline Software Mindshare Distribution
ProductMindshare (%)
Mezmo3.9%
Cribl34.1%
BindPlane OP10.1%
Other51.9%
Observability Pipeline Software
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Cloud Platform1.1%
Tableau Enterprise9.5%
Qlik Sense4.7%
Other84.7%
Data Visualization
 

Featured Reviews

TO
President and Founder at STILLWATER SUPERCOMPUTING INC
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
reviewer2805510 - PeerSpot reviewer
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Unified log analytics has transformed security monitoring and cuts breach detection to minutes
Splunk Cloud Platform has areas for improvement, including the fact that it is obviously an enterprise tool and can be expensive, which is the biggest complaint I have noted. Costs can rise due to high data ingestion and long retention periods, along with a complex licensing structure that makes pricing difficult to predict as usage grows, especially since more systems send logs. There are also performance concerns at scale where users have reported slower searches and expensive long-term storage needs, particularly in multi-terabyte environments. Additionally, operational complexity exists as enterprises still need to do data onboarding, create dashboards, handle retention policies, access control, and performance tuning. These are the three key areas of improvement I have identified.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"With LogDNA, which brings all the logs together in an interleaved stream, it allows us to take a transaction and relate it to other contextual events making the gathering of evidence for auditors and our internal RCA much more productive."
"We haven't had anything yet that we couldn't do through LogDNA."
"LogDNA consolidates all logs into one place, which is super valuable."
"Splunk Cloud Platform has positively impacted our organization by giving us real-time data whenever we migrate applications from on-premises to the cloud and by providing insights on customer interaction, customer activity, and orders coming in for the application."
"They handle the architecture and infrastructure, so we only need to do pre-checks and post-checks."
"In my organization, Splunk Cloud Platform has improved the issue revolving around transactions."
"Splunk Cloud Platform's visibility into multiple environments offers excellent monitoring capabilities, whether I am using it in the cloud, on-premises, or in hybrid environments."
"In Splunk Cloud Platform, I would say the versatility is the most valuable feature."
"I like the fact that we do not have to maintain all the cloud infrastructure. That is probably the main thing about the Splunk Cloud Platform."
"For my current requirements, the tool theme seems to be meeting my requirements, from a cost and requirements perspective."
"There is definitely the ease of the infrastructure administration. It frees up a lot of time."
 

Cons

"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"Scalability could be improved; we are using it through the IBM cloud deployment and on some of the data centers that are very heavily used, there is a significant lag in the event stream, sometimes 10, 15 minutes behind, which makes the RCA impossible."
"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"The biggest downside about Splunk Cloud Platform for me is the cost."
"Splunk Cloud Platform has areas for improvement, including the fact that it is obviously an enterprise tool and can be expensive, which is the biggest complaint I have noted."
"The Search Processing Language of Splunk Cloud Platform has a steep learning curve."
"The administration could use improvement. We have to rely on support more often than we're used to."
"I believe there are a few areas of Splunk Cloud Platform that have room for improvement, particularly in user customization and documentation clarity."
"The main drawbacks of Splunk Cloud Platform include that while it removes the infrastructure management overhead, it has limitations such as volume growth becoming expensive."
"The support from the Splunk team is generally good, but sometimes, there's a lack of coordination between our account reps and the hands-on technical people. This misalignment can lead to issues with getting what we need done and what is happening."
"The Splunk Cloud Platform deployment process could be improved to reduce the time required."
 

Pricing and Cost Advice

Information not available
"I know that Splunk Cloud Platform is an expensive product."
"The licensing is based on the amount of data that we send to the cloud on a daily basis."
"The lack of transparency around the SVC licensing makes it difficult to explain the costs to our clients."
"There are additional features that you would need to purchase depending on your use case."
"I do not personally deal with that side, but from discussions, I know that it is one of the more expensive tools. I do not have anything to compare it with."
"The licensing costs depend on the state of your environment and the fees are paid on a monthly basis."
"The pricing model makes this an expensive solution."
"Splunk is a bit more expensive than some solutions, but customers can derive more value from it due to the features it has."
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Top Industries

By visitors reading reviews
Comms Service Provider
19%
Transportation Company
14%
Construction Company
14%
Financial Services Firm
8%
Financial Services Firm
14%
Manufacturing Company
12%
Outsourcing Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise17
Large Enterprise85
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Splunk Cloud Platform?
I think the pricing of Splunk Cloud offers a good quality-price ratio.
What needs improvement with Splunk Cloud Platform?
I see room for improvement in the area of reporting, especially the reporting dashboard for Splunk Cloud. I am not expecting any additional features in the future because I have not explored the cu...
What is your primary use case for Splunk Cloud Platform?
I have not utilized Splunk Cloud's machine learning capabilities as we just started. I have not used Splunk Cloud's integration with third-party applications. I track some false-positive indicators...
 

Also Known As

LogDNA
No data available
 

Overview

 

Sample Customers

Instacart, Asics, Lime, Salesforce
Mindtouch