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Mezmo vs Splunk Cloud Platform comparison

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (77th), Log Management (55th), Observability Pipeline Software (8th)
Splunk Cloud Platform
Average Rating
8.4
Reviews Sentiment
5.6
Number of Reviews
114
Ranking in other categories
Data Visualization (3rd), IT Alerting and Incident Management (3rd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Mezmo is designed for Observability Pipeline Software and holds a mindshare of 3.9%, up 1.4% compared to last year.
Splunk Cloud Platform, on the other hand, focuses on Data Visualization, holds 1.1% mindshare, down 1.1% since last year.
Observability Pipeline Software Mindshare Distribution
ProductMindshare (%)
Mezmo3.9%
Cribl34.1%
BindPlane OP10.1%
Other51.9%
Observability Pipeline Software
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Cloud Platform1.1%
Tableau Enterprise9.5%
Qlik Sense4.7%
Other84.7%
Data Visualization
 

Featured Reviews

TO
President and Founder at STILLWATER SUPERCOMPUTING INC
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
reviewer2805510 - PeerSpot reviewer
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Unified log analytics has transformed security monitoring and cuts breach detection to minutes
Splunk Cloud Platform has areas for improvement, including the fact that it is obviously an enterprise tool and can be expensive, which is the biggest complaint I have noted. Costs can rise due to high data ingestion and long retention periods, along with a complex licensing structure that makes pricing difficult to predict as usage grows, especially since more systems send logs. There are also performance concerns at scale where users have reported slower searches and expensive long-term storage needs, particularly in multi-terabyte environments. Additionally, operational complexity exists as enterprises still need to do data onboarding, create dashboards, handle retention policies, access control, and performance tuning. These are the three key areas of improvement I have identified.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With LogDNA, which brings all the logs together in an interleaved stream, it allows us to take a transaction and relate it to other contextual events making the gathering of evidence for auditors and our internal RCA much more productive."
"LogDNA consolidates all logs into one place, which is super valuable."
"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"We haven't had anything yet that we couldn't do through LogDNA."
"Splunk Cloud Platform is a very mature solution and an enterprise-grade solution that brings the work we have to do with customers to an enterprise-grade level."
"UBA is a great application within Splunk Cloud Platform."
"Splunk Cloud Platform has reduced our errors and has helped us troubleshoot significantly with the alerts that we have set up with the logging that it offers."
"Overall, Splunk Cloud Platform is cost-efficient for us because we are Splunk partners, and it offers better performance."
"Data Visualization and IT Alerting and Incident Management are the main valuable features, primarily to get a better idea of what's going on."
"For monitoring, it is a very good cloud, and the platform's app ecosystem is very easy to use even in the initial starting phase, supporting responsibilities including real-time alert monitoring and event correlation."
"The main positive impact of Splunk Cloud Platform on my organization is in terms of cost and infrastructure, allowing us to provide all integrations and analysis directly from the cloud instead of depending on multiple environments."
"What I like about Splunk Cloud Platform is the easy reading of the dashboards and finding the data, which brought me the biggest benefits."
 

Cons

"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"Scalability could be improved; we are using it through the IBM cloud deployment and on some of the data centers that are very heavily used, there is a significant lag in the event stream, sometimes 10, 15 minutes behind, which makes the RCA impossible."
"The main drawbacks of Splunk Cloud Platform include that while it removes the infrastructure management overhead, it has limitations such as volume growth becoming expensive."
"Since I work on data collection from external sources and send them into Splunk, I miss its ability to collect that data through REST API applications."
"Splunk should increase the frequency of new feature releases, particularly those related to real-time operational flow monitoring and analytics reporting."
"In Splunk Cloud Platform particularly, there is nothing specific that I would like to see improved or enhanced, but the cost is currently very high."
"Splunk Cloud's SVC licensing model lacks transparency."
"Support is the bigger issue when we have a problem. When we need their help, it takes weeks or months to actually get resolved."
"Sometimes there are several steps involved in finding the right data, adjusting time ranges and fields, so it would be nice if the workflows felt more connected and required fewer clicks."
"Splunk Cloud could improve by having pre-defined templates. It has very good design views, but there is no predefined template. You have to define your own. If they could add predefined templates for different use cases."
 

Pricing and Cost Advice

Information not available
"The certifications are costly."
"I would rate the cost an eight out of ten, with ten being the most costly."
"The pricing was negotiated through Trustwave and for our first contract in three years, we got a good deal."
"As far as the pricing goes, it was what was expected. It is a premium product. There were no surprises there."
"I know that Splunk Cloud Platform is an expensive product."
"I do not know what that is anymore. I have not been involved with that for a couple of years, but I know we are paying a lot."
"There are additional features that you would need to purchase depending on your use case."
"The licensing costs depend on the state of your environment and the fees are paid on a monthly basis."
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Top Industries

By visitors reading reviews
Comms Service Provider
19%
Transportation Company
14%
Construction Company
14%
Financial Services Firm
7%
Financial Services Firm
15%
Manufacturing Company
12%
Outsourcing Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise17
Large Enterprise82
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Splunk Cloud Platform?
My experience with pricing, setup costs, and licensing has been very good, as we did not face any issues. We're receiving all the needed support from the start.
What needs improvement with Splunk Cloud Platform?
More guardrails can be implemented, and workload management can be improved in Splunk Cloud Platform. Ad hoc searches are still being executed with index equal to star, which reveals opportunities ...
What is your primary use case for Splunk Cloud Platform?
Splunk Cloud Platform serves as our primary observability solution, focusing on monitoring logs, metrics, and traces for our systems. We primarily use Splunk Cloud Platform for log monitoring by se...
 

Also Known As

LogDNA
No data available
 

Overview

 

Sample Customers

Instacart, Asics, Lime, Salesforce
Mindtouch