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Mezmo vs Splunk Cloud Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (76th), Log Management (56th), Observability Pipeline Software (7th)
Splunk Cloud Platform
Average Rating
8.2
Reviews Sentiment
5.6
Number of Reviews
59
Ranking in other categories
Data Visualization (3rd), IT Alerting and Incident Management (2nd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Mezmo is designed for Observability Pipeline Software and holds a mindshare of 1.9%, down 10.3% compared to last year.
Splunk Cloud Platform, on the other hand, focuses on Data Visualization, holds 1.0% mindshare, up 0.5% since last year.
Observability Pipeline Software Market Share Distribution
ProductMarket Share (%)
Mezmo1.9%
Cribl41.1%
DataBahn13.3%
Other43.7%
Observability Pipeline Software
Data Visualization Market Share Distribution
ProductMarket Share (%)
Splunk Cloud Platform1.0%
Tableau Enterprise10.1%
Qlik Sense5.3%
Other83.6%
Data Visualization
 

Featured Reviews

TO
President and Founder at STILLWATER SUPERCOMPUTING INC
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
JA
Sr Manager at Continued
Needs better cybersecurity features but offers robust log ingestion
Splunk Cloud Platform needs improvement in its security offerings, specifically in cybersecurity. It has not kept pace with competitors over recent years, and integration with the Cisco ecosystem after Cisco's acquisition of Splunk has also been slow. The product should incorporate more readily available features, especially in security monitoring. The federated search feature is costly. Extracting meaningful insights beyond essential log data proves challenging due to the product's reliance on manual processes. Users must manually configure detections, develop logic for insights, and manage dashboards. While the product boasts numerous out-of-the-box capabilities, these often require extensive modification to align with specific user needs, limiting their practical applicability. Splunk Cloud Platform doesn't inherently provide visibility as a standalone product. It's a platform for building custom visibility solutions. We need to feed it data and then write logic to define what insights we want to extract. While pre-built solutions might be available in the marketplace, Splunk doesn't offer out-of-the-box visibility. If we know our requirements, we can utilize code and research to create custom dashboards, but it requires effort and expertise. The pre-built reports in Splunk Cloud Platform are generic and require manual adjustments to extract specific, granular information, which requires the user to be knowledgeable.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"LogDNA consolidates all logs into one place, which is super valuable."
"The Splunk search is powerful compared to similar solutions. We get millions of data points within seconds."
"For my current requirements, the tool theme seems to be meeting my requirements, from a cost and requirements perspective."
"In terms of the benefits of the product, I would say it is my go-to tool."
"Splunk Cloud Platform's search modes are a powerful feature."
"The log search capabilities are very good."
"he cloud performance is good."
"The most valuable feature of Splunk Cloud Platform is its robustness and ability to ingest logs."
"The most valuable feature is we don't have to deal with any back-end server maintenance because the solution is cloud-based."
 

Cons

"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"I would love to be able to manage my own apps."
"They need to provide more training options."
"The support from the Splunk team is generally good, but sometimes, there's a lack of coordination between our account reps and the hands-on technical people. This misalignment can lead to issues with getting what we need done and what is happening."
"Splunk Cloud's SVC licensing model lacks transparency."
"Support is the bigger issue when we have a problem. When we need their help, it takes weeks or months to actually get resolved."
"The current visuals on the dashboard could be more impactful."
"It needs to mature; it's just getting established in the industry on a wider scale."
"The training models can only be accessed for 30 days, even if it is paid training."
 

Pricing and Cost Advice

Information not available
"Splunk Cloud Platform's pricing is a little on the higher end."
"I would rate the cost an eight out of ten, with ten being the most costly."
"Currently, we have the ingest-based license. They are offering SVC-based licenses as well, but I am not a fan of SVC-based licensing. At the end of the day, I want to predict my budget and how much I am going to pay to the vendor so that I can plan my yearly budget."
"The cost makes more sense for organizations that have a large amount of data ranges."
"It is a touchy subject because we are locked into it. That goes back to the rehydrating data. We cannot have the retention that we want to store for legal and compliance purposes because that is seven years' worth of data for some of the indexes, so we ship them off into S3 buckets and install them there, at which point they are invisible to Splunk, so we have to rehydrate them, but we cannot rehydrate those pockets into Splunk Cloud. We have to rehydrate them into a self-hosted version of Splunk, which can take days to set up and get going. I would not call Splunk's licensing and pricing predatory, but they have made it very difficult to maintain the independence of your own data."
"I do not know what that is anymore. I have not been involved with that for a couple of years, but I know we are paying a lot."
"I know that Splunk Cloud Platform is an expensive product."
"The Splunk Cloud Platform is expensive."
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Top Industries

By visitors reading reviews
Transportation Company
26%
Comms Service Provider
13%
Financial Services Firm
7%
Outsourcing Company
6%
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
8%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise6
Large Enterprise43
 

Questions from the Community

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What do you like most about Splunk Cloud Platform?
Splunk has sped up our response and reduced the time we spend manually monitoring any logs for ticketing tools or servers. It saves us around two hours daily.
What is your experience regarding pricing and costs for Splunk Cloud Platform?
If I were to rate the price for the product from 1 to 10, I would rate it nine.
What needs improvement with Splunk Cloud Platform?
The disadvantage of Splunk Cloud Platform is that its integration process should be improved. The challenges I have encountered while integrating Splunk Cloud Platform include that integration is a...
 

Also Known As

LogDNA
No data available
 

Overview

 

Sample Customers

Instacart, Asics, Lime, Salesforce
Mindtouch