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Mezmo vs Splunk Cloud Platform comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (75th), Log Management (57th), Observability Pipeline Software (7th)
Splunk Cloud Platform
Average Rating
8.2
Reviews Sentiment
5.8
Number of Reviews
77
Ranking in other categories
Data Visualization (3rd), IT Alerting and Incident Management (2nd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Mezmo is designed for Observability Pipeline Software and holds a mindshare of 3.1%, down 3.3% compared to last year.
Splunk Cloud Platform, on the other hand, focuses on Data Visualization, holds 1.0% mindshare, up 0.7% since last year.
Observability Pipeline Software Mindshare Distribution
ProductMindshare (%)
Mezmo3.1%
Cribl39.4%
Onum12.0%
Other45.5%
Observability Pipeline Software
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Cloud Platform1.0%
Tableau Enterprise9.8%
Qlik Sense4.9%
Other84.3%
Data Visualization
 

Featured Reviews

TO
President and Founder at STILLWATER SUPERCOMPUTING INC
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
Vanga Sainithinreddy - PeerSpot reviewer
Product Developer at a tech vendor with 10,001+ employees
Log analysis has transformed incident resolution and now boosts daily development productivity
I wish Splunk Cloud Platform is a little more scalable. Whenever we are trying to scale up our storage, currently it stores the logs up to three months. If we want to search for prior logs after three months, we cannot find it because it stores the logs only up to three months. Suppose an incident has come up and changed to a PRB, and that PRB was created more than five or six months back, we will not be able to find the root cause because logs will be deleted automatically after three months. That is one thing I wish it to be scalable. It is not beginner-friendly because all the information or the payload that it sends or shows is kind of concatenated, compressed, and everything. To get used to it will take some time, but you will get used to it with time. It is a best tool, and I would recommend it. I wish Splunk Cloud Platform did not search all of the logs. If you were to search with the primary key of a claim number, it searches with hundreds or millions of similar entities, so it takes a lot of time to search that particular log which I am trying to search. The searching time is a little more. We occasionally face a little bit of server issues, but the customer support is helpful. We lose some time as well in that server downtime.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With LogDNA, which brings all the logs together in an interleaved stream, it allows us to take a transaction and relate it to other contextual events making the gathering of evidence for auditors and our internal RCA much more productive."
"LogDNA consolidates all logs into one place, which is super valuable."
"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"We haven't had anything yet that we couldn't do through LogDNA."
"The most valuable feature for me is the flexibility of being able to send the log to the https endpoint."
"Its monitoring is completely automated."
"Dashboards and alerting are the most valuable features. The dashboards let us see how the system looks in terms of anomalies, and the alerts trigger us to go and look at what possible problems are happening."
"Data Visualization and IT Alerting and Incident Management are the main valuable features, primarily to get a better idea of what's going on."
"Splunk reduced our mean time to resolve by 30%. If an application starts misbehaving, we send logs to Splunk and check to see what's going on and see what's happening."
"Operationally, Splunk Cloud Platform has provided wide observability where we had almost none before, significantly improving our security posture and our ability to defend the organization."
"Splunk Cloud Platform's ingest and visualization features help with data reporting, and the platform's alerting mechanism is valuable, as there is software that makes alarms in case of attacks."
"The most valuable feature of Splunk Cloud Platform is the ability to correlate events together and combine the data into one event."
 

Cons

"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized."
"Scalability could be improved; we are using it through the IBM cloud deployment and on some of the data centers that are very heavily used, there is a significant lag in the event stream, sometimes 10, 15 minutes behind, which makes the RCA impossible."
"To be honest, I don't think it's beginner-friendly. It takes time and multiple meetings to actually understand how to create different types of alerts or how to search for them."
"The Search Processing Language of Splunk Cloud Platform has a steep learning curve."
"The steep learning curve for SPL initially is one of the drawbacks for those new to Splunk Cloud Platform."
"Splunk Cloud Platform should have better integrations with its suite of tools."
"They can streamline the process of creating custom apps."
"Splunk currently manages the components, which restricts our ability to access them directly."
"The Splunk Cloud Platform dashboard could benefit from some improvements."
"Support is the bigger issue when we have a problem. When we need their help, it takes weeks or months to actually get resolved."
 

Pricing and Cost Advice

Information not available
"The pricing model makes this an expensive solution."
"I would rate the cost an eight out of ten, with ten being the most costly."
"It is a touchy subject because we are locked into it. That goes back to the rehydrating data. We cannot have the retention that we want to store for legal and compliance purposes because that is seven years' worth of data for some of the indexes, so we ship them off into S3 buckets and install them there, at which point they are invisible to Splunk, so we have to rehydrate them, but we cannot rehydrate those pockets into Splunk Cloud. We have to rehydrate them into a self-hosted version of Splunk, which can take days to set up and get going. I would not call Splunk's licensing and pricing predatory, but they have made it very difficult to maintain the independence of your own data."
"As far as the pricing goes, it was what was expected. It is a premium product. There were no surprises there."
"I am familiar with the pricing and licensing model a little bit. I am not sure about the particulars of the actual price that we have, but I do like the idea of going towards a more CPU-based approach rather than the ingest approach because it allows us the ability to ingest more data if we need it."
"The Splunk Cloud Platform is expensive."
"We were involved in the renewal process, and our organization does reviews of all our partnerships that we have every two to three years to ensure they are meeting our needs, there isn't a better solution out there, and we won't save money by going somewhere else."
"I do not personally deal with that side, but from discussions, I know that it is one of the more expensive tools. I do not have anything to compare it with."
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Top Industries

By visitors reading reviews
Construction Company
18%
Transportation Company
18%
Comms Service Provider
10%
Outsourcing Company
6%
Financial Services Firm
20%
Computer Software Company
12%
Construction Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise13
Large Enterprise52
 

Questions from the Community

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What do you like most about Splunk Cloud Platform?
Splunk has sped up our response and reduced the time we spend manually monitoring any logs for ticketing tools or servers. It saves us around two hours daily.
What is your experience regarding pricing and costs for Splunk Cloud Platform?
Related to the pricing factor, I think it is slightly on the costlier side, but I wouldn't know much because I'm not on the management side. My organization divides developers and management, so we...
What needs improvement with Splunk Cloud Platform?
Splunk Cloud Platform can be improved by having better multi-cloud integration for AWS, Azure, and GCP metrics and events out of the box. It should offer more cost-efficient storage retention optio...
 

Also Known As

LogDNA
No data available
 

Overview

 

Sample Customers

Instacart, Asics, Lime, Salesforce
Mindtouch