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Mezmo vs Splunk Cloud Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (74th), Log Management (57th), Observability Pipeline Software (7th)
Splunk Cloud Platform
Average Rating
8.4
Reviews Sentiment
5.7
Number of Reviews
81
Ranking in other categories
Data Visualization (2nd), IT Alerting and Incident Management (2nd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Mezmo is designed for Observability Pipeline Software and holds a mindshare of 3.3%, up 2.7% compared to last year.
Splunk Cloud Platform, on the other hand, focuses on Data Visualization, holds 1.0% mindshare, up 0.8% since last year.
Observability Pipeline Software Mindshare Distribution
ProductMindshare (%)
Mezmo3.3%
Cribl38.0%
Onum11.5%
Other47.2%
Observability Pipeline Software
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Cloud Platform1.0%
Tableau Enterprise10.3%
Qlik Sense5.2%
Other83.5%
Data Visualization
 

Featured Reviews

TO
President and Founder at STILLWATER SUPERCOMPUTING INC
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
reviewer2805510 - PeerSpot reviewer
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Unified log analytics has transformed security monitoring and cuts breach detection to minutes
Splunk Cloud Platform has areas for improvement, including the fact that it is obviously an enterprise tool and can be expensive, which is the biggest complaint I have noted. Costs can rise due to high data ingestion and long retention periods, along with a complex licensing structure that makes pricing difficult to predict as usage grows, especially since more systems send logs. There are also performance concerns at scale where users have reported slower searches and expensive long-term storage needs, particularly in multi-terabyte environments. Additionally, operational complexity exists as enterprises still need to do data onboarding, create dashboards, handle retention policies, access control, and performance tuning. These are the three key areas of improvement I have identified.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"LogDNA consolidates all logs into one place, which is super valuable."
"We haven't had anything yet that we couldn't do through LogDNA."
"With LogDNA, which brings all the logs together in an interleaved stream, it allows us to take a transaction and relate it to other contextual events making the gathering of evidence for auditors and our internal RCA much more productive."
"The ability to correlate data and then present it in a meaningful and valuable way is crucial."
"Splunk Cloud Platform's visibility into multiple environments offers excellent monitoring capabilities, whether I am using it in the cloud, on-premises, or in hybrid environments."
"Splunk Cloud's most valuable features are log aggregations, dashboarding, business management, reporting, and business controls, and it has awesome indexing and the solution is always improving."
"Splunk Cloud Platform's search capabilities are quite effective in uncovering operational insights."
"It has end-to-end visibility into our cloud-native environment, which is pretty important for us. About 80% of our infrastructure is on AWS."
"Splunk Cloud Platform's most valuable features are enterprise security and ticketing integration."
"Data Visualization and IT Alerting and Incident Management are the main valuable features, primarily to get a better idea of what's going on."
"The most valuable feature for me is the flexibility of being able to send the log to the https endpoint."
 

Cons

"Scalability could be improved; we are using it through the IBM cloud deployment and on some of the data centers that are very heavily used, there is a significant lag in the event stream, sometimes 10, 15 minutes behind, which makes the RCA impossible."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized."
"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"Customization could be simplified."
"The Search Processing Language of Splunk Cloud Platform has a steep learning curve."
"Splunk Cloud Platform has areas for improvement, including the fact that it is obviously an enterprise tool and can be expensive, which is the biggest complaint I have noted."
"They can streamline the process of creating custom apps."
"To be honest, I don't think it's beginner-friendly. It takes time and multiple meetings to actually understand how to create different types of alerts or how to search for them."
"In Splunk Cloud Platform particularly, there is nothing specific that I would like to see improved or enhanced, but the cost is currently very high."
"Its stability and performance can be better. Very rarely does a day go by when we do not see an error in the console, such as a health check error. Because it is cloud-hosted, we do not have access to the backend to figure it out ourselves. We are reliant on their support to figure it out, and a couple of days later, the error comes back or it is a different error. It is a never-ending cycle of support tickets. Their support is also not great."
"Although there is documentation available, it is really hard for me to find relevant topics on what it is that I'm searching for."
 

Pricing and Cost Advice

Information not available
"It was a good model."
"Splunk Cloud Platform's pricing is a little on the higher end."
"It is not that expensive."
"Splunk is a bit more expensive than some solutions, but customers can derive more value from it due to the features it has."
"I do not know what that is anymore. I have not been involved with that for a couple of years, but I know we are paying a lot."
"It is a touchy subject because we are locked into it. That goes back to the rehydrating data. We cannot have the retention that we want to store for legal and compliance purposes because that is seven years' worth of data for some of the indexes, so we ship them off into S3 buckets and install them there, at which point they are invisible to Splunk, so we have to rehydrate them, but we cannot rehydrate those pockets into Splunk Cloud. We have to rehydrate them into a self-hosted version of Splunk, which can take days to set up and get going. I would not call Splunk's licensing and pricing predatory, but they have made it very difficult to maintain the independence of your own data."
"The price is something that people complain about."
"Splunk Cloud Platform is more expensive than some of its competitors, but it offers a wider range of features."
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Top Industries

By visitors reading reviews
Transportation Company
18%
Construction Company
17%
Comms Service Provider
12%
Outsourcing Company
6%
Financial Services Firm
19%
Computer Software Company
12%
Construction Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise14
Large Enterprise55
 

Questions from the Community

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What is your experience regarding pricing and costs for Splunk Cloud Platform?
Related to the pricing factor, I think it is slightly on the costlier side, but I wouldn't know much because I'm not on the management side. My organization divides developers and management, so we...
What needs improvement with Splunk Cloud Platform?
Splunk Cloud Platform is almost a nine out of ten, but the main improvement point is the user manual. Recently, we got stuck somewhere in an error, but because of the less documentation available i...
What is your primary use case for Splunk Cloud Platform?
Splunk Cloud Platform is used to monitor everything, as we have multiple applications from which we get multiple data and multiple logs. We centralized our logging system, centralized our APIs, and...
 

Also Known As

LogDNA
No data available
 

Overview

 

Sample Customers

Instacart, Asics, Lime, Salesforce
Mindtouch