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Mezmo vs Splunk Cloud Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (77th), Log Management (57th), Observability Pipeline Software (8th)
Splunk Cloud Platform
Average Rating
8.4
Reviews Sentiment
5.7
Number of Reviews
89
Ranking in other categories
Data Visualization (3rd), IT Alerting and Incident Management (3rd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Mezmo is designed for Observability Pipeline Software and holds a mindshare of 3.4%, up 1.5% compared to last year.
Splunk Cloud Platform, on the other hand, focuses on Data Visualization, holds 1.0% mindshare, up 1.0% since last year.
Observability Pipeline Software Mindshare Distribution
ProductMindshare (%)
Mezmo3.4%
Cribl36.0%
Onum11.0%
Other49.6%
Observability Pipeline Software
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Cloud Platform1.0%
Tableau Enterprise9.5%
Qlik Sense4.9%
Other84.6%
Data Visualization
 

Featured Reviews

TO
President and Founder at STILLWATER SUPERCOMPUTING INC
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
reviewer2805510 - PeerSpot reviewer
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Unified log analytics has transformed security monitoring and cuts breach detection to minutes
Splunk Cloud Platform has areas for improvement, including the fact that it is obviously an enterprise tool and can be expensive, which is the biggest complaint I have noted. Costs can rise due to high data ingestion and long retention periods, along with a complex licensing structure that makes pricing difficult to predict as usage grows, especially since more systems send logs. There are also performance concerns at scale where users have reported slower searches and expensive long-term storage needs, particularly in multi-terabyte environments. Additionally, operational complexity exists as enterprises still need to do data onboarding, create dashboards, handle retention policies, access control, and performance tuning. These are the three key areas of improvement I have identified.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"We haven't had anything yet that we couldn't do through LogDNA."
"LogDNA consolidates all logs into one place, which is super valuable."
"With LogDNA, which brings all the logs together in an interleaved stream, it allows us to take a transaction and relate it to other contextual events making the gathering of evidence for auditors and our internal RCA much more productive."
"I like the idea of being able to list the IPs that we want without having to open up a ticket to get it done so that way if anything changes we can add a new IP."
"I like the fact that we do not have to maintain all the cloud infrastructure. That is probably the main thing about the Splunk Cloud Platform."
"It is a stable product."
"Overall, Splunk Cloud Platform is cost-efficient for us because we are Splunk partners, and it offers better performance."
"Everything is maintained by the Splunk support team. Users do not have to maintain any physical servers. They do not have to maintain indexes and searches. It reduces a lot of work on the user side."
"UBA is a great application within Splunk Cloud Platform."
"I decided to go with Splunk Cloud Platform because it is an industry widely used platform, vetted by the US government as a right to use, and that compliance is needed for the work I do, making it a vetted, trusted platform to move and organize very sensitive data."
"One unique feature with Splunk Cloud Platform is that it can be used not only for log creation but also for creating dashboards, including visual representations like pie charts that show how many hits each service receives and how many users contribute to those hits, enabling higher management to make informed decisions about which services to focus on."
 

Cons

"Scalability could be improved; we are using it through the IBM cloud deployment and on some of the data centers that are very heavily used, there is a significant lag in the event stream, sometimes 10, 15 minutes behind, which makes the RCA impossible."
"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"Splunk Cloud Platform should have better integrations with its suite of tools."
"The documentation available could be improved as there is sometimes no documentation or updated documentation available."
"Splunk should increase the frequency of new feature releases, particularly those related to real-time operational flow monitoring and analytics reporting."
"To be honest, I don't think it's beginner-friendly. It takes time and multiple meetings to actually understand how to create different types of alerts or how to search for them."
"It is worth reconsidering the syntax language and changing it to KQL."
"For betterment, there is definitely a cost concern."
"The dislike about Splunk Cloud Platform is the learning resources and the learning materials that they have."
"The Search Processing Language of Splunk Cloud Platform has a steep learning curve."
 

Pricing and Cost Advice

Information not available
"I would rate the cost an eight out of ten, with ten being the most costly."
"The cost of the Splunk Cloud Platform is high, and in addition to the standard licensing fee, we also have a premium support fee."
"I do not know what that is anymore. I have not been involved with that for a couple of years, but I know we are paying a lot."
"We were involved in the renewal process, and our organization does reviews of all our partnerships that we have every two to three years to ensure they are meeting our needs, there isn't a better solution out there, and we won't save money by going somewhere else."
"There are additional features that you would need to purchase depending on your use case."
"The licensing is based on the amount of data that we send to the cloud on a daily basis."
"Splunk Cloud Platform fell within our budget so we pulled the trigger and implemented it."
"It is not that expensive."
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Top Industries

By visitors reading reviews
Transportation Company
16%
Construction Company
15%
Comms Service Provider
12%
Financial Services Firm
8%
Financial Services Firm
18%
Construction Company
12%
Computer Software Company
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise16
Large Enterprise56
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Splunk Cloud Platform?
The pricing of Splunk Cloud Platform is a concern for me; it is very costly, making it hard for small to medium vendors to afford. Splunk does not actually save resources for us because it only hel...
What needs improvement with Splunk Cloud Platform?
Splunk Cloud Platform has room for improvement because managing the architecture for a newcomer, such as an intern, can be hard. They could provide better documentation and videos to help with lear...
What is your primary use case for Splunk Cloud Platform?
My use case for Splunk Cloud Platform involves working in an organization that provides a daily full dashboard showing daily searches, daily ingestion, daily alerts, and more.
 

Also Known As

LogDNA
No data available
 

Overview

 

Sample Customers

Instacart, Asics, Lime, Salesforce
Mindtouch