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Mezmo vs Splunk Cloud Platform comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (74th), Log Management (57th), Observability Pipeline Software (7th)
Splunk Cloud Platform
Average Rating
8.2
Reviews Sentiment
5.7
Number of Reviews
64
Ranking in other categories
Data Visualization (3rd), IT Alerting and Incident Management (2nd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Mezmo is designed for Observability Pipeline Software and holds a mindshare of 2.2%, down 6.2% compared to last year.
Splunk Cloud Platform, on the other hand, focuses on Data Visualization, holds 1.0% mindshare, up 0.6% since last year.
Observability Pipeline Software Mindshare Distribution
ProductMindshare (%)
Mezmo2.2%
Cribl40.7%
DataBahn13.1%
Other43.99999999999999%
Observability Pipeline Software
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Cloud Platform1.0%
Tableau Enterprise11.0%
Domo5.7%
Other82.3%
Data Visualization
 

Featured Reviews

TO
President and Founder at STILLWATER SUPERCOMPUTING INC
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
Tejas Shah - PeerSpot reviewer
Splunk Certified Architect at Data Elicit Solutions Pvt. Ltd.
Unified data monitoring has enabled proactive alerts and predictive analysis for daily operations
I don't see any new requirements in terms of improvements for Splunk Cloud Platform at this time. Splunk's dashboarding, reporting, and visualizations are evolving at a larger scale with the new Splunk Dashboard Studio in place. There were some limitations with the classic dashboard where you had to be aware of different HTML, CSS, and custom JavaScript for better visualizations. That's being migrated towards Splunk Dashboard Studio, which is evolving at a great pace, providing similar functionalities. I have not faced any current challenges regarding Splunk Cloud Platform's limitations. I still think, however, that better configuration and customization options for workload management could be enhanced, but that applies to Splunk Enterprise as well. It's just my understanding and what I foresee, but I'm not sure if it will be a priority right now, as even without workload management, a lot can be done, and the product team might have a different roadmap.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"LogDNA consolidates all logs into one place, which is super valuable."
"The Splunk Cloud Platform has reduced our mean time to resolve. It has easily saved 20 to 30 minutes every time someone gets locked out. We get 10 or 15 instances per day where people get locked out. It definitely saves a few hours per day."
"We haven't had any limitations or problems connecting to our network devices."
"The real-time search capability of this product enhances operational decision-making, and it's very convincing."
"I have done health checks several times now, and those have been very valuable in getting more information about what is going on in my platform. There are also recommendations on what is going on in my environment."
"The Splunk search is powerful compared to similar solutions. We get millions of data points within seconds."
"The most valuable feature of Splunk Cloud Platform is the ability to correlate events together and combine the data into one event."
"Everything is maintained by the Splunk support team. Users do not have to maintain any physical servers. They do not have to maintain indexes and searches. It reduces a lot of work on the user side."
"The data management and instant search features are the most valuable ones for us, as they allow us to instantly retrieve information needed for reports and security compliance."
 

Cons

"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"The on-premises version of Splunk includes all the integrations, while the Cloud platform lacks certain integrations and is limited in terms of the number of supported apps."
"In the case of knowledge objects, even a Splunk admin does not have access to delete them. If we want to remove a knowledge object, we need to contact Splunk support and raise a case. After that, they delete it. They should give us access to delete knowledge objects."
"In my opinion, there is room for improvement, as we used to raise multiple issues via the process, but they pick them up slowly, and the response times are not as prompt as we would like."
"The only thing that is missing from Splunk Cloud is the command-line interface."
"The Splunk interface is on-premises, so we have limited access to Splunk Cloud. Splunk support is not so good on Splunk Cloud. The Splunk side of the Splunk Cloud should also be more customizable. Integrating Splunk UBA, Splunk Phantom, and Splunk Cloud is also a bit difficult."
"The return on investment with Splunk Cloud Platform has been poor. There is a significant possibility we will be replacing it in the next quarter or two."
"We're interested in learning more about the new AI features, especially the natural language to SPL conversion."
"The expensive nature of the product is an area of concern that needs to be considered for improvement."
 

Pricing and Cost Advice

Information not available
"Splunk Cloud Platform's pricing is a little on the higher end."
"My company has a license for Splunk Cloud Platform. My company also has a license for Splunk Enterprise."
"Splunk Cloud Platform is an expensive solution."
"The licensing is based on the amount of data that we send to the cloud on a daily basis."
"The licensing costs depend on the state of your environment and the fees are paid on a monthly basis."
"Splunk Cloud Platform is more expensive than some of its competitors, but it offers a wider range of features."
"The price is something that people complain about."
"The certifications are costly."
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Top Industries

By visitors reading reviews
Transportation Company
24%
Comms Service Provider
13%
Financial Services Firm
7%
Outsourcing Company
5%
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise46
 

Questions from the Community

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What do you like most about Splunk Cloud Platform?
Splunk has sped up our response and reduced the time we spend manually monitoring any logs for ticketing tools or servers. It saves us around two hours daily.
What is your experience regarding pricing and costs for Splunk Cloud Platform?
If I were to rate the price for the product from 1 to 10, I would rate it nine.
What needs improvement with Splunk Cloud Platform?
Areas of Splunk Cloud Platform that could be improved or enhanced in the future include data visualization, as the way we use data for security and other purposes could further benefit from enhance...
 

Comparisons

 

Also Known As

LogDNA
No data available
 

Overview

 

Sample Customers

Instacart, Asics, Lime, Salesforce
Mindtouch