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Mezmo vs Splunk Cloud Platform comparison

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (76th), Log Management (55th), Observability Pipeline Software (7th)
Splunk Cloud Platform
Average Rating
8.4
Reviews Sentiment
5.7
Number of Reviews
90
Ranking in other categories
Data Visualization (3rd), IT Alerting and Incident Management (3rd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Mezmo is designed for Observability Pipeline Software and holds a mindshare of 3.6%, up 1.4% compared to last year.
Splunk Cloud Platform, on the other hand, focuses on Data Visualization, holds 1.1% mindshare, up 1.1% since last year.
Observability Pipeline Software Mindshare Distribution
ProductMindshare (%)
Mezmo3.6%
Cribl35.1%
BindPlane OP9.6%
Other51.699999999999996%
Observability Pipeline Software
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Cloud Platform1.1%
Tableau Enterprise9.3%
Qlik Sense4.7%
Other84.9%
Data Visualization
 

Featured Reviews

TO
President and Founder at STILLWATER SUPERCOMPUTING INC
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
reviewer2805510 - PeerSpot reviewer
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Unified log analytics has transformed security monitoring and cuts breach detection to minutes
Splunk Cloud Platform has areas for improvement, including the fact that it is obviously an enterprise tool and can be expensive, which is the biggest complaint I have noted. Costs can rise due to high data ingestion and long retention periods, along with a complex licensing structure that makes pricing difficult to predict as usage grows, especially since more systems send logs. There are also performance concerns at scale where users have reported slower searches and expensive long-term storage needs, particularly in multi-terabyte environments. Additionally, operational complexity exists as enterprises still need to do data onboarding, create dashboards, handle retention policies, access control, and performance tuning. These are the three key areas of improvement I have identified.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We haven't had anything yet that we couldn't do through LogDNA."
"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"With LogDNA, which brings all the logs together in an interleaved stream, it allows us to take a transaction and relate it to other contextual events making the gathering of evidence for auditors and our internal RCA much more productive."
"LogDNA consolidates all logs into one place, which is super valuable."
"There is definitely the ease of the infrastructure administration. It frees up a lot of time."
"The solution is user friendly and has extensive uses."
"Splunk Cloud's most valuable features are log aggregations, dashboarding, business management, reporting, and business controls. Additionally, it has awesome indexing and the solution is always improving"
"It is a stable product."
"The most valuable feature of Splunk Cloud Platform is the ability to correlate events together and combine the data into one event."
"This is a complete log reporting tool."
"The most valuable feature is the SPL because without it we wouldn't be able to correlate and build our use cases and manage what we have for our data inside Splunk."
"We use Splunk Cloud primarily as a troubleshooting tool, so the most valuable features are the analysis and visualization."
 

Cons

"Scalability could be improved; we are using it through the IBM cloud deployment and on some of the data centers that are very heavily used, there is a significant lag in the event stream, sometimes 10, 15 minutes behind, which makes the RCA impossible."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"The biggest downside about Splunk Cloud Platform for me is the cost."
"The administration could use improvement. We have to rely on support more often than we're used to."
"I think the tool has some scalability issues, especially when used in larger organizations."
"Pricing is too high for Splunk Cloud Platform."
"To be honest, I don't think it's beginner-friendly. It takes time and multiple meetings to actually understand how to create different types of alerts or how to search for them."
"From my perspective, customization needs to be simplified and I'd like to see a reduction in the cost of the solution."
"They can streamline the process of creating custom apps."
"Recently, we got stuck somewhere in an error, but because of the less documentation available in ChatGPT or in any LLM, we had to go through every documentation and then we got the result."
 

Pricing and Cost Advice

Information not available
"I would rate the cost an eight out of ten, with ten being the most costly."
"The cost makes more sense for organizations that have a large amount of data ranges."
"The price for Splunk Cloud Platform is the same as our maintenance costs for Splunk Enterprise on-premises."
"The pricing was negotiated through Trustwave and for our first contract in three years, we got a good deal."
"I do not have much idea. We previously used 1 GB at the cost of $600. Both on-prem and cloud licenses have the same price. There is no difference. It did not impact the cost because the costs of the on-prem license and the cloud license are the same. We did not have any issues with that. Overall, its price is reasonable."
"As far as the pricing goes, it was what was expected. It is a premium product. There were no surprises there."
"My company has a license for Splunk Cloud Platform. My company also has a license for Splunk Enterprise."
"Splunk Cloud Platform is more expensive than some of its competitors, but it offers a wider range of features."
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Top Industries

By visitors reading reviews
Comms Service Provider
18%
Transportation Company
14%
Construction Company
13%
Financial Services Firm
7%
Financial Services Firm
17%
Construction Company
10%
Outsourcing Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise16
Large Enterprise57
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Splunk Cloud Platform?
Splunk Cloud Platform is a Gartner leading product. Splunk is superior in comparison with any other SIEM.
What needs improvement with Splunk Cloud Platform?
There is always room for improvement. Splunk can improve because it is a very expensive product. Because of the cost, we do not have as many skilled resources for Splunk, which makes it very diffic...
What is your primary use case for Splunk Cloud Platform?
I was a consumer using Splunk Cloud Platform at that time. I have been familiar with Splunk Cloud Platform. I was a user of Splunk Cloud Platform and a customer also.
 

Also Known As

LogDNA
No data available
 

Overview

 

Sample Customers

Instacart, Asics, Lime, Salesforce
Mindtouch