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Mezmo vs Splunk Cloud Platform comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (76th), Log Management (56th), Observability Pipeline Software (7th)
Splunk Cloud Platform
Average Rating
8.2
Reviews Sentiment
5.5
Number of Reviews
62
Ranking in other categories
Data Visualization (3rd), IT Alerting and Incident Management (2nd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Mezmo is designed for Observability Pipeline Software and holds a mindshare of 1.9%, down 10.3% compared to last year.
Splunk Cloud Platform, on the other hand, focuses on Data Visualization, holds 1.0% mindshare, up 0.5% since last year.
Observability Pipeline Software Market Share Distribution
ProductMarket Share (%)
Mezmo1.9%
Cribl41.1%
DataBahn13.3%
Other43.7%
Observability Pipeline Software
Data Visualization Market Share Distribution
ProductMarket Share (%)
Splunk Cloud Platform1.0%
Tableau Enterprise10.1%
Qlik Sense5.3%
Other83.6%
Data Visualization
 

Featured Reviews

TO
President and Founder at STILLWATER SUPERCOMPUTING INC
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
Tejas Shah - PeerSpot reviewer
Splunk Certified Architect at Data Elicit Solutions Pvt. Ltd.
Unified data monitoring has enabled proactive alerts and predictive analysis for daily operations
I don't see any new requirements in terms of improvements for Splunk Cloud Platform at this time. Splunk's dashboarding, reporting, and visualizations are evolving at a larger scale with the new Splunk Dashboard Studio in place. There were some limitations with the classic dashboard where you had to be aware of different HTML, CSS, and custom JavaScript for better visualizations. That's being migrated towards Splunk Dashboard Studio, which is evolving at a great pace, providing similar functionalities. I have not faced any current challenges regarding Splunk Cloud Platform's limitations. I still think, however, that better configuration and customization options for workload management could be enhanced, but that applies to Splunk Enterprise as well. It's just my understanding and what I foresee, but I'm not sure if it will be a priority right now, as even without workload management, a lot can be done, and the product team might have a different roadmap.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"LogDNA consolidates all logs into one place, which is super valuable."
"Splunk Cloud Platform's most valuable features are enterprise security and ticketing integration."
"Not having to manage Splunk Cloud's infrastructure is valuable."
"We only buy the services we need. We don't have to pay for other things we don't."
"I like the fact that we do not have to maintain all the cloud infrastructure. That is probably the main thing about the Splunk Cloud Platform."
"Everything is maintained by the Splunk support team. Users do not have to maintain any physical servers. They do not have to maintain indexes and searches. It reduces a lot of work on the user side."
"The best thing about Splunk Cloud Platform is that you can bring any data and store it in one place."
"As compared to other tools, it is very easy. It is very easy to learn. It also integrates well."
"In my organization, Splunk Cloud Platform has improved the issue revolving around transactions."
 

Cons

"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"Splunk Cloud's SVC licensing model lacks transparency."
"The Splunk interface is on-premises, so we have limited access to Splunk Cloud. Splunk support is not so good on Splunk Cloud. The Splunk side of the Splunk Cloud should also be more customizable. Integrating Splunk UBA, Splunk Phantom, and Splunk Cloud is also a bit difficult."
"Since I work on data collection from external sources and send them into Splunk, I miss its ability to collect that data through REST API applications."
"Splunk should offer various options for real-time monitoring."
"Splunk Cloud Platform should improve its integrations and consider multiple integrations or direct integration with other platforms like Microsoft Azure, Google Cloud, or AWS."
"The disadvantage of Splunk Cloud Platform is that its integration process should be improved."
"The only disadvantage of Splunk Cloud compared to Splunk Enterprise Security is that you only have two options for long-term storage: AWS S3 Buckets and GCP."
"They can offer more self-service capability to their customers. Currently, most of the things happen behind the Splunk Cloud Platform. As a customer, I do not have an opportunity to see my platform. If they can offer more self-service to see the health of my endpoints and stack, it would be appreciated."
 

Pricing and Cost Advice

Information not available
"We were on ingest. We were on-prem, and when we switched to the cloud, we went to an SVC model, and that has been a huge help. We are now able to ingest more data than before."
"It is a touchy subject because we are locked into it. That goes back to the rehydrating data. We cannot have the retention that we want to store for legal and compliance purposes because that is seven years' worth of data for some of the indexes, so we ship them off into S3 buckets and install them there, at which point they are invisible to Splunk, so we have to rehydrate them, but we cannot rehydrate those pockets into Splunk Cloud. We have to rehydrate them into a self-hosted version of Splunk, which can take days to set up and get going. I would not call Splunk's licensing and pricing predatory, but they have made it very difficult to maintain the independence of your own data."
"We were involved in the renewal process, and our organization does reviews of all our partnerships that we have every two to three years to ensure they are meeting our needs, there isn't a better solution out there, and we won't save money by going somewhere else."
"The pricing model makes this an expensive solution."
"The licensing is based on the amount of data that we send to the cloud on a daily basis."
"As far as the pricing goes, it was what was expected. It is a premium product. There were no surprises there."
"It is not that expensive."
"There are additional features that you would need to purchase depending on your use case."
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Top Industries

By visitors reading reviews
Transportation Company
25%
Comms Service Provider
13%
Financial Services Firm
7%
Outsourcing Company
5%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
8%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise6
Large Enterprise44
 

Questions from the Community

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What do you like most about Splunk Cloud Platform?
Splunk has sped up our response and reduced the time we spend manually monitoring any logs for ticketing tools or servers. It saves us around two hours daily.
What is your experience regarding pricing and costs for Splunk Cloud Platform?
If I were to rate the price for the product from 1 to 10, I would rate it nine.
What needs improvement with Splunk Cloud Platform?
Areas of Splunk Cloud Platform that could be improved or enhanced in the future include data visualization, as the way we use data for security and other purposes could further benefit from enhance...
 

Comparisons

 

Also Known As

LogDNA
No data available
 

Overview

 

Sample Customers

Instacart, Asics, Lime, Salesforce
Mindtouch