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Mezmo vs Splunk Cloud Platform comparison

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (76th), Log Management (55th), Observability Pipeline Software (7th)
Splunk Cloud Platform
Average Rating
8.4
Reviews Sentiment
5.7
Number of Reviews
90
Ranking in other categories
Data Visualization (3rd), IT Alerting and Incident Management (3rd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Mezmo is designed for Observability Pipeline Software and holds a mindshare of 3.6%, up 1.4% compared to last year.
Splunk Cloud Platform, on the other hand, focuses on Data Visualization, holds 1.1% mindshare, up 1.1% since last year.
Observability Pipeline Software Mindshare Distribution
ProductMindshare (%)
Mezmo3.6%
Cribl35.1%
BindPlane OP9.6%
Other51.699999999999996%
Observability Pipeline Software
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Cloud Platform1.1%
Tableau Enterprise9.3%
Qlik Sense4.7%
Other84.9%
Data Visualization
 

Featured Reviews

TO
President and Founder at STILLWATER SUPERCOMPUTING INC
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
reviewer2805510 - PeerSpot reviewer
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Unified log analytics has transformed security monitoring and cuts breach detection to minutes
Splunk Cloud Platform has areas for improvement, including the fact that it is obviously an enterprise tool and can be expensive, which is the biggest complaint I have noted. Costs can rise due to high data ingestion and long retention periods, along with a complex licensing structure that makes pricing difficult to predict as usage grows, especially since more systems send logs. There are also performance concerns at scale where users have reported slower searches and expensive long-term storage needs, particularly in multi-terabyte environments. Additionally, operational complexity exists as enterprises still need to do data onboarding, create dashboards, handle retention policies, access control, and performance tuning. These are the three key areas of improvement I have identified.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"LogDNA consolidates all logs into one place, which is super valuable."
"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"We haven't had anything yet that we couldn't do through LogDNA."
"With LogDNA, which brings all the logs together in an interleaved stream, it allows us to take a transaction and relate it to other contextual events making the gathering of evidence for auditors and our internal RCA much more productive."
"The biggest benefit we have seen from Splunk Cloud Platform is that it has made troubleshooting and monitoring much faster."
"The Splunk search is powerful compared to similar solutions, and we get millions of data points within seconds."
"Splunk Cloud Platform's most valuable features are enterprise security and ticketing integration."
"The solution is user friendly and has extensive uses."
"The most valuable feature is we don't have to deal with any back-end server maintenance because the solution is cloud-based."
"For monitoring, it is a very good cloud, and the platform's app ecosystem is very easy to use even in the initial starting phase, supporting responsibilities including real-time alert monitoring and event correlation."
"Splunk reduced our mean time to resolve by 30%. If an application starts misbehaving, we send logs to Splunk and check to see what's going on and see what's happening."
"The most valuable feature of Splunk Cloud Platform is the ability to correlate events together and combine the data into one event."
 

Cons

"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"Scalability could be improved; we are using it through the IBM cloud deployment and on some of the data centers that are very heavily used, there is a significant lag in the event stream, sometimes 10, 15 minutes behind, which makes the RCA impossible."
"Sometimes it can feel slightly slow in what it brings up, but I don't know if a lot of times that's on our end with the data that's getting in."
"Sometimes, the technical support case persons are not sufficiently technical; they are not technical enough or not understanding the issues."
"The current visuals on the dashboard could be more impactful."
"Splunk Cloud Platform's user interface is quite simple and needs to be updated; it feels as if I am using a platform from two thousand fifteen."
"Splunk Cloud Platform needs to be made more user-friendly because it's not user-friendly."
"I would love to be able to manage my own apps."
"Every time they launch new versions, we experience a few bugs. The most recent version had a couple of bugs in the databases. We contacted the vendor and got assistance solving these bugs, so the environment is more stable."
"The administration could use improvement. We have to rely on support more often than we're used to."
 

Pricing and Cost Advice

Information not available
"I do not have much idea. We previously used 1 GB at the cost of $600. Both on-prem and cloud licenses have the same price. There is no difference. It did not impact the cost because the costs of the on-prem license and the cloud license are the same. We did not have any issues with that. Overall, its price is reasonable."
"The certifications are costly."
"The cost makes more sense for organizations that have a large amount of data ranges."
"Currently, we have the ingest-based license. They are offering SVC-based licenses as well, but I am not a fan of SVC-based licensing. At the end of the day, I want to predict my budget and how much I am going to pay to the vendor so that I can plan my yearly budget."
"My company has a license for Splunk Cloud Platform. My company also has a license for Splunk Enterprise."
"The licensing costs depend on the state of your environment and the fees are paid on a monthly basis."
"I know that Splunk Cloud Platform is an expensive product."
"It is a touchy subject because we are locked into it. That goes back to the rehydrating data. We cannot have the retention that we want to store for legal and compliance purposes because that is seven years' worth of data for some of the indexes, so we ship them off into S3 buckets and install them there, at which point they are invisible to Splunk, so we have to rehydrate them, but we cannot rehydrate those pockets into Splunk Cloud. We have to rehydrate them into a self-hosted version of Splunk, which can take days to set up and get going. I would not call Splunk's licensing and pricing predatory, but they have made it very difficult to maintain the independence of your own data."
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Top Industries

By visitors reading reviews
Comms Service Provider
18%
Transportation Company
14%
Construction Company
14%
Financial Services Firm
7%
Financial Services Firm
17%
Construction Company
10%
Outsourcing Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise16
Large Enterprise57
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Splunk Cloud Platform?
Splunk Cloud Platform is a Gartner leading product. Splunk is superior in comparison with any other SIEM.
What needs improvement with Splunk Cloud Platform?
There is always room for improvement. Splunk can improve because it is a very expensive product. Because of the cost, we do not have as many skilled resources for Splunk, which makes it very diffic...
What is your primary use case for Splunk Cloud Platform?
I was a consumer using Splunk Cloud Platform at that time. I have been familiar with Splunk Cloud Platform. I was a user of Splunk Cloud Platform and a customer also.
 

Also Known As

LogDNA
No data available
 

Overview

 

Sample Customers

Instacart, Asics, Lime, Salesforce
Mindtouch