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Mezmo vs Splunk Cloud Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (75th), Log Management (57th), Observability Pipeline Software (8th)
Splunk Cloud Platform
Average Rating
8.4
Reviews Sentiment
5.7
Number of Reviews
90
Ranking in other categories
Data Visualization (2nd), IT Alerting and Incident Management (2nd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Mezmo is designed for Observability Pipeline Software and holds a mindshare of 3.4%, up 1.8% compared to last year.
Splunk Cloud Platform, on the other hand, focuses on Data Visualization, holds 1.0% mindshare, up 0.9% since last year.
Observability Pipeline Software Mindshare Distribution
ProductMindshare (%)
Mezmo3.4%
Cribl36.6%
Onum11.3%
Other48.7%
Observability Pipeline Software
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Cloud Platform1.0%
Tableau Enterprise10.1%
Qlik Sense4.9%
Other84.0%
Data Visualization
 

Featured Reviews

TO
President and Founder at STILLWATER SUPERCOMPUTING INC
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
reviewer2805510 - PeerSpot reviewer
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Unified log analytics has transformed security monitoring and cuts breach detection to minutes
Splunk Cloud Platform has areas for improvement, including the fact that it is obviously an enterprise tool and can be expensive, which is the biggest complaint I have noted. Costs can rise due to high data ingestion and long retention periods, along with a complex licensing structure that makes pricing difficult to predict as usage grows, especially since more systems send logs. There are also performance concerns at scale where users have reported slower searches and expensive long-term storage needs, particularly in multi-terabyte environments. Additionally, operational complexity exists as enterprises still need to do data onboarding, create dashboards, handle retention policies, access control, and performance tuning. These are the three key areas of improvement I have identified.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"LogDNA consolidates all logs into one place, which is super valuable."
"We haven't had anything yet that we couldn't do through LogDNA."
"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"With LogDNA, which brings all the logs together in an interleaved stream, it allows us to take a transaction and relate it to other contextual events making the gathering of evidence for auditors and our internal RCA much more productive."
"It has end-to-end visibility into our cloud-native environment, which is pretty important for us. About 80% of our infrastructure is on AWS."
"The data management and instant search features are the most valuable ones for us, as they allow us to instantly retrieve information needed for reports and security compliance."
"It is a stable product."
"In an enterprise, you need a universal or heavy forwarder. If you don't have that, you need an HSE token or API request call and all the different components. In Splunk Cloud, you just have one instance to search all the data in your index. You don't need to manage it because Splunk handles that."
"The biggest benefit we have seen from Splunk Cloud Platform is that it has made troubleshooting and monitoring much faster."
"I decided to go with Splunk Cloud Platform because it is an industry widely used platform, vetted by the US government as a right to use, and that compliance is needed for the work I do, making it a vetted, trusted platform to move and organize very sensitive data."
"With Splunk Cloud Platform, you can modify whatever you want; let's say you want to run Python, you want to run any script, you want to monitor any port, you want to monitor data from syslog, whatever you think, you can do it in Splunk Cloud Platform."
"Splunk Cloud Platform's most valuable features are enterprise security and ticketing integration."
 

Cons

"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"Scalability could be improved; we are using it through the IBM cloud deployment and on some of the data centers that are very heavily used, there is a significant lag in the event stream, sometimes 10, 15 minutes behind, which makes the RCA impossible."
"I have not come across anything that I would consider missing as such. If anything, sometimes we have dashboards that would not go into the dark mode. It is a minor issue, but it is the only thing that I wish was there. The dark mode would definitely help."
"One aspect I dislike about Splunk Cloud Platform is that cost can become high as data ingestion increases."
"The support from the Splunk team is generally good, but sometimes, there's a lack of coordination between our account reps and the hands-on technical people. This misalignment can lead to issues with getting what we need done and what is happening."
"The only thing that is missing from Splunk Cloud is the command-line interface."
"First-time users may struggle with the user interface. When I first used Splunk, I entered my username and password. After that, we get a dashboard on the left side with apps. At the top, you can click the gear icon to view the settings. Within those settings, there's a distributed console option with several settings. It's a bit overwhelming for a beginner. The user knows what they want and can search for it in the search bar. If I see several apps, my first instinct is to scroll down to find the app, or perhaps you will find that search and report. That bugged me when I was learning."
"From an enterprise standpoint, we are more limited in terms of what data we can export and how we can present it."
"From my perspective, customization needs to be simplified and I'd like to see a reduction in the cost of the solution."
"Splunk support isn't so great. It takes a lot of time for them to respond."
 

Pricing and Cost Advice

Information not available
"The cost of the Splunk Cloud Platform is high, and in addition to the standard licensing fee, we also have a premium support fee."
"We were involved in the renewal process, and our organization does reviews of all our partnerships that we have every two to three years to ensure they are meeting our needs, there isn't a better solution out there, and we won't save money by going somewhere else."
"The pricing model makes this an expensive solution."
"The certifications are costly."
"There are additional features that you would need to purchase depending on your use case."
"I know that Splunk Cloud Platform is an expensive product."
"As far as the pricing goes, it was what was expected. It is a premium product. There were no surprises there."
"Splunk Cloud Platform is an expensive solution."
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Top Industries

By visitors reading reviews
Transportation Company
17%
Construction Company
16%
Comms Service Provider
12%
Financial Services Firm
9%
Financial Services Firm
19%
Construction Company
10%
Computer Software Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise15
Large Enterprise56
 

Questions from the Community

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What is your experience regarding pricing and costs for Splunk Cloud Platform?
I don't know much about the pricing of Splunk Cloud Platform, but I know that it is very less as compared to what we thought to manage this platform. It is very less, but I don't know the exact num...
What needs improvement with Splunk Cloud Platform?
The dislike about Splunk Cloud Platform is the learning resources and the learning materials that they have. In the starting of my phase with Splunk Cloud Platform, I was very new to this, and I wa...
What is your primary use case for Splunk Cloud Platform?
The main use case is for logs monitoring to get a clear vision about all the products and all the services that we have. We are giving multiple APIs to multiple platforms, and we have multiple serv...
 

Also Known As

LogDNA
No data available
 

Overview

 

Sample Customers

Instacart, Asics, Lime, Salesforce
Mindtouch