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Mezmo vs Splunk Cloud Platform comparison

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (78th), Log Management (54th), Observability Pipeline Software (8th)
Splunk Cloud Platform
Average Rating
8.4
Reviews Sentiment
5.6
Number of Reviews
117
Ranking in other categories
Data Visualization (4th), IT Alerting and Incident Management (3rd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Mezmo is designed for Observability Pipeline Software and holds a mindshare of 3.9%, up 1.2% compared to last year.
Splunk Cloud Platform, on the other hand, focuses on Data Visualization, holds 1.1% mindshare, up 1.0% since last year.
Observability Pipeline Software Mindshare Distribution
ProductMindshare (%)
Mezmo3.9%
Cribl33.7%
BindPlane OP10.2%
Other52.2%
Observability Pipeline Software
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Cloud Platform1.1%
Tableau Enterprise9.6%
Qlik Sense4.8%
Other84.5%
Data Visualization
 

Featured Reviews

TO
President and Founder at STILLWATER SUPERCOMPUTING INC
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
Anuj Gupta - PeerSpot reviewer
Devops Specialist at Amdocs
Centralized monitoring has reduced incident impact and improves root cause analysis speed
The main area of improvement is alert configuration, especially for new users. Searching through large volumes of logs and optimizing results quickly and troubleshooting complex queries can take time. Better out-of-the-box dashboards should be integrated. Some kind of template should be provided inbuilt so that everyone can use a plug-and-play dashboard approach with integration of multiple data sources. This would provide clear guidance on how queries are optimized through the platform and would improve cost visibility. Simpler data ingestion management would help control operational expense. AI integration should be included for log analysis so that no one has to read or analyze all the data. Some data can be analyzed and provide basic analysis that the end user can then correlate with events to understand what is happening and what exactly occurred in the database end. For documentation, some documents are quite outdated and need improvement with the latest features. User experience should feature a more intuitive interface and simpler navigation. Sometimes I need to identify certain metrics, but I need to go through each dashboard. Instead, I should be able to search for particular metrics by selecting particular infrastructures and retrieve those metrics. This guidance can be integrated into the dashboard. Documentation should be more practical with step-by-step troubleshooting guides showing which dashboard to view to get proper metrics. Real-world examples such as slow queries can be integrated showing how issues are resolved faster, and best practices can be included.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"LogDNA consolidates all logs into one place, which is super valuable."
"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"With LogDNA, which brings all the logs together in an interleaved stream, it allows us to take a transaction and relate it to other contextual events making the gathering of evidence for auditors and our internal RCA much more productive."
"We haven't had anything yet that we couldn't do through LogDNA."
"UBA is a great application within Splunk Cloud Platform."
"Splunk Cloud Platform offers features that are easier to use than having Enterprise Security and other applications on top of it, and the most significant advantage is not having to deal with on-premises server management."
"I like the idea of being able to list the IPs that we want without having to open up a ticket to get it done so that way if anything changes we can add a new IP."
"Splunk is a very user-friendly tool and it's very extensive compared to other tools."
"The most valuable feature of Splunk Cloud Platform is the alerting feature."
"The favorite feature of Splunk Cloud Platform is the infrastructure that has been provided to us, and the pricing that has been given to us is very low and fits within our budget, and the main feature is the reduction in time and manpower."
"Its interconnectivity with the cloud platforms, such as Azure and AWS, was valuable."
"We use Splunk Cloud primarily as a troubleshooting tool, so the most valuable features are the analysis and visualization."
 

Cons

"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"Scalability could be improved; we are using it through the IBM cloud deployment and on some of the data centers that are very heavily used, there is a significant lag in the event stream, sometimes 10, 15 minutes behind, which makes the RCA impossible."
"We face occasional downtime issues where when we try to scale up, we face a considerable amount of challenges."
"Splunk Cloud Platform could improve in how quickly it reacts to users reporting issues."
"The biggest downside about Splunk Cloud Platform for me is the cost."
"Splunk should offer various options for real-time monitoring."
"As of now, I think it could be improved with more alerting for the instances we add, giving more options for that."
"Splunk currently manages the components, which restricts our ability to access them directly."
"From my perspective, customization needs to be simplified and I'd like to see a reduction in the cost of the solution."
"The only thing I would say is an issue is the cost. It matches other products. The costs can be justified for the value that we gain. The entire threat analysis stack should come in a bundle. If the cost was matchable with other products I think Splunk would pick up in the market."
 

Pricing and Cost Advice

Information not available
"Splunk is a bit more expensive than some solutions, but customers can derive more value from it due to the features it has."
"The lack of transparency around the SVC licensing makes it difficult to explain the costs to our clients."
"The pricing model makes this an expensive solution."
"It is a touchy subject because we are locked into it. That goes back to the rehydrating data. We cannot have the retention that we want to store for legal and compliance purposes because that is seven years' worth of data for some of the indexes, so we ship them off into S3 buckets and install them there, at which point they are invisible to Splunk, so we have to rehydrate them, but we cannot rehydrate those pockets into Splunk Cloud. We have to rehydrate them into a self-hosted version of Splunk, which can take days to set up and get going. I would not call Splunk's licensing and pricing predatory, but they have made it very difficult to maintain the independence of your own data."
"There are additional features that you would need to purchase depending on your use case."
"The cost of the Splunk Cloud Platform is high, and in addition to the standard licensing fee, we also have a premium support fee."
"The cost of using Splunk Cloud Platform is high, but the value it provides is worth the investment."
"Currently, we have the ingest-based license. They are offering SVC-based licenses as well, but I am not a fan of SVC-based licensing. At the end of the day, I want to predict my budget and how much I am going to pay to the vendor so that I can plan my yearly budget."
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Top Industries

By visitors reading reviews
Comms Service Provider
18%
Transportation Company
14%
Construction Company
14%
Financial Services Firm
8%
Financial Services Firm
14%
Manufacturing Company
12%
Outsourcing Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise17
Large Enterprise86
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Splunk Cloud Platform?
I think the pricing of Splunk Cloud offers a good quality-price ratio.
What needs improvement with Splunk Cloud Platform?
I see room for improvement in the area of reporting, especially the reporting dashboard for Splunk Cloud. I am not expecting any additional features in the future because I have not explored the cu...
What is your primary use case for Splunk Cloud Platform?
I have not utilized Splunk Cloud's machine learning capabilities as we just started. I have not used Splunk Cloud's integration with third-party applications. I track some false-positive indicators...
 

Also Known As

LogDNA
No data available
 

Overview

 

Sample Customers

Instacart, Asics, Lime, Salesforce
Mindtouch