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Mezmo vs Splunk Cloud Platform comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (75th), Log Management (57th), Observability Pipeline Software (8th)
Splunk Cloud Platform
Average Rating
8.4
Reviews Sentiment
5.7
Number of Reviews
90
Ranking in other categories
Data Visualization (2nd), IT Alerting and Incident Management (2nd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Mezmo is designed for Observability Pipeline Software and holds a mindshare of 3.4%, up 1.8% compared to last year.
Splunk Cloud Platform, on the other hand, focuses on Data Visualization, holds 1.0% mindshare, up 0.9% since last year.
Observability Pipeline Software Mindshare Distribution
ProductMindshare (%)
Mezmo3.4%
Cribl36.6%
Onum11.3%
Other48.7%
Observability Pipeline Software
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Cloud Platform1.0%
Tableau Enterprise10.1%
Qlik Sense4.9%
Other84.0%
Data Visualization
 

Featured Reviews

TO
President and Founder at STILLWATER SUPERCOMPUTING INC
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
reviewer2805510 - PeerSpot reviewer
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Unified log analytics has transformed security monitoring and cuts breach detection to minutes
Splunk Cloud Platform has areas for improvement, including the fact that it is obviously an enterprise tool and can be expensive, which is the biggest complaint I have noted. Costs can rise due to high data ingestion and long retention periods, along with a complex licensing structure that makes pricing difficult to predict as usage grows, especially since more systems send logs. There are also performance concerns at scale where users have reported slower searches and expensive long-term storage needs, particularly in multi-terabyte environments. Additionally, operational complexity exists as enterprises still need to do data onboarding, create dashboards, handle retention policies, access control, and performance tuning. These are the three key areas of improvement I have identified.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With LogDNA, which brings all the logs together in an interleaved stream, it allows us to take a transaction and relate it to other contextual events making the gathering of evidence for auditors and our internal RCA much more productive."
"We haven't had anything yet that we couldn't do through LogDNA."
"LogDNA consolidates all logs into one place, which is super valuable."
"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"Using Splunk Cloud Platform saves us time because previously we took two to three hours troubleshooting any problem, but now we get to know which particular area of the API is throwing an error and everything."
"The most valuable feature of Splunk Cloud Platform is the alerting feature."
"UBA is a great application within Splunk Cloud Platform."
"The solution is user friendly and has extensive uses."
"The most valuable feature for me is the flexibility of being able to send the log to the https endpoint."
"Splunk Cloud Platform's ingest and visualization features help with data reporting, and the platform's alerting mechanism is valuable, as there is software that makes alarms in case of attacks."
"Splunk has sped up our response and reduced the time we spend manually monitoring any logs for ticketing tools or servers. It saves us around two hours daily."
"The best features of Splunk Cloud Platform include its powerful analytics and intuitive user interface, and I particularly appreciate how it simplifies complex data operations."
 

Cons

"Scalability could be improved; we are using it through the IBM cloud deployment and on some of the data centers that are very heavily used, there is a significant lag in the event stream, sometimes 10, 15 minutes behind, which makes the RCA impossible."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"Splunk currently manages the components, which restricts our ability to access them directly."
"Sometimes, the technical support case persons are not sufficiently technical; they are not technical enough or not understanding the issues."
"The current visuals on the dashboard could be more impactful."
"The training models can only be accessed for 30 days, even if it is paid training."
"Splunk should offer various options for real-time monitoring."
"Splunk support isn't so great. It takes a lot of time for them to respond."
"The Splunk Cloud Platform deployment process could be improved to reduce the time required."
"Every time they launch new versions, we experience a few bugs. The most recent version had a couple of bugs in the databases. We contacted the vendor and got assistance solving these bugs, so the environment is more stable."
 

Pricing and Cost Advice

Information not available
"The price is something that people complain about."
"Splunk Cloud Platform is an expensive solution."
"It is not that expensive."
"I do not know what that is anymore. I have not been involved with that for a couple of years, but I know we are paying a lot."
"I do not personally deal with that side, but from discussions, I know that it is one of the more expensive tools. I do not have anything to compare it with."
"I am familiar with the pricing and licensing model a little bit. I am not sure about the particulars of the actual price that we have, but I do like the idea of going towards a more CPU-based approach rather than the ingest approach because it allows us the ability to ingest more data if we need it."
"There are additional features that you would need to purchase depending on your use case."
"Splunk Cloud Platform's pricing is a little on the higher end."
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Top Industries

By visitors reading reviews
Transportation Company
17%
Construction Company
16%
Comms Service Provider
12%
Financial Services Firm
9%
Financial Services Firm
19%
Construction Company
10%
Computer Software Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise15
Large Enterprise56
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Splunk Cloud Platform?
I don't know much about the pricing of Splunk Cloud Platform, but I know that it is very less as compared to what we thought to manage this platform. It is very less, but I don't know the exact num...
What needs improvement with Splunk Cloud Platform?
The dislike about Splunk Cloud Platform is the learning resources and the learning materials that they have. In the starting of my phase with Splunk Cloud Platform, I was very new to this, and I wa...
What is your primary use case for Splunk Cloud Platform?
The main use case is for logs monitoring to get a clear vision about all the products and all the services that we have. We are giving multiple APIs to multiple platforms, and we have multiple serv...
 

Also Known As

LogDNA
No data available
 

Overview

 

Sample Customers

Instacart, Asics, Lime, Salesforce
Mindtouch