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Splunk Cloud Platform pros and cons

Vendor: Splunk

4.1 out of 5

64 reviews
95% willing to recommend

Pros & Cons summary

Splunk Cloud Platform offers log aggregation, alerting, and dashboarding with flexibility for sending logs to HTTP endpoints and real-time search for operational decisions, enhancing cloud-native monitoring with AWS and Azure. It eliminates infrastructure upkeep for users, yet concerns arise over costly pricing, slow support responses, and performance issues with large data. Users face challenges due to lacking pre-defined templates and limited Google Cloud Platform functionalities versus AWS.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Splunk Cloud Platform's valuable features include log aggregation, alerting, dashboarding, business management, reporting, and business controls.

It offers flexibility in sending logs to HTTP endpoints and supports real-time search capabilities for operational decision-making.

The platform's robust monitoring and end-to-end visibility in cloud-native environments, especially with interconnectivity with AWS and Azure, is highly appreciated.

It reduces mean time to resolve issues by speeding up responses and eliminating manual log monitoring, saving significant time daily.

Users do not have to maintain infrastructure or deal with back-end server maintenance, as everything is managed by Splunk, streamlining operations.

CONS

Splunk Cloud users encounter delays in problem resolution due to slow support response times, often taking weeks or months to resolve issues.

Splunk Cloud lacks pre-defined templates for different use cases, requiring users to create their own.

Performance issues arise when handling vast amounts of data, making it challenging to execute efficient searches.

Splunk Cloud's costly pricing model and lack of transparency in licensing contribute to dissatisfaction.

Splunk Cloud hosted on GCP lacks certain functionalities compared to AWS, including missing features like ingest actions.

Splunk Cloud Platform Pros review quotes

Cloud Architect at Sainsbury's Supermarkets Ltd

May 17, 2020

We haven't had any limitations or problems connecting to our network devices.

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Owner at a reseller with 1-10 employees

Jun 24, 2020

The most valuable feature of Splunk Cloud is the quick setup.

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Lead Developer, Solution Analyst at a university with 10,001+ employees

Jun 18, 2020

The most valuable feature for me is the flexibility of being able to send the log to the https endpoint.

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Splunk Cloud Platform

Free Report: Splunk Cloud Platform Reviews and More

Learn what your peers think about Splunk Cloud Platform. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.

884,108 professionals have used our research since 2012.

Director - Corporate Infrastructure at a tech services company with 10,001+ employees

Jul 13, 2020

For my current requirements, the tool theme seems to be meeting my requirements, from a cost and requirements perspective.

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reviewer1273443

Sr BigData Infrastructure Architect at a hospitality company with 10,001+ employees

Sep 27, 2020

This is a complete log reporting tool.

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reviewer1630161

Founder at a marketing services firm with 11-50 employees

Sep 9, 2021

The solution is user friendly and has extensive uses.

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reviewer1274850

Director - Application Services, DevOps(Application Support, Build/Deployment), Environment Support at a financial services firm with 10,001+ employees

May 31, 2022

Splunk Cloud's most valuable features are log aggregations, dashboarding, business management, reporting, and business controls. Additionally, it has awesome indexing and the solution is always improving

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reviewer1260045

Senior Analyst at a computer software company with 11-50 employees

Jun 7, 2022

The Splunk search is powerful compared to similar solutions. We get millions of data points within seconds.

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OI

Technical Lead at a tech services company with 501-1,000 employees

Nov 10, 2022

The initial setup was straightforward.

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reviewer2207709

Senior InfoSec Manager at a pharma/biotech company with 5,001-10,000 employees

Jun 8, 2023

Splunk Cloud Platform's most valuable features are enterprise security and ticketing integration.

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Splunk Cloud Platform Cons review quotes

Cloud Architect at Sainsbury's Supermarkets Ltd

May 17, 2020

The training models can only be accessed for 30 days, even if it is paid training.

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Owner at a reseller with 1-10 employees

Jun 24, 2020

The only thing that is missing from Splunk Cloud is the command-line interface.

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Lead Developer, Solution Analyst at a university with 10,001+ employees

Jun 18, 2020

Although there is documentation available, it is really hard for me to find relevant topics on what it is that I'm searching for.

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Splunk Cloud Platform

Free Report: Splunk Cloud Platform Reviews and More

Learn what your peers think about Splunk Cloud Platform. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.

884,108 professionals have used our research since 2012.

Director - Corporate Infrastructure at a tech services company with 10,001+ employees

Jul 13, 2020

The only thing I would say is an issue is the cost. It matches other products. The costs can be justified for the value that we gain. The entire threat analysis stack should come in a bundle. If the cost was matchable with other products I think Splunk would pick up in the market.

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reviewer1273443

Sr BigData Infrastructure Architect at a hospitality company with 10,001+ employees

Sep 27, 2020

The pricing model makes the product costly.

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reviewer1630161

Founder at a marketing services firm with 11-50 employees

Sep 9, 2021

Customization could be simplified.

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reviewer1274850

Director - Application Services, DevOps(Application Support, Build/Deployment), Environment Support at a financial services firm with 10,001+ employees

May 31, 2022

Splunk Cloud could improve by having pre-defined templates. It has very good design views, but there is no predefined template. You have to define your own. If they could add predefined templates for different use cases.

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reviewer1260045

Senior Analyst at a computer software company with 11-50 employees

Jun 7, 2022

The Splunk interface is on-premises, so we have limited access to Splunk Cloud. Splunk support is not so good on Splunk Cloud. The Splunk side of the Splunk Cloud should also be more customizable. Integrating Splunk UBA, Splunk Phantom, and Splunk Cloud is also a bit difficult.

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OI

Technical Lead at a tech services company with 501-1,000 employees

Nov 10, 2022

There is sometimes no documentation or updated documentation available.

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reviewer2207709

Senior InfoSec Manager at a pharma/biotech company with 5,001-10,000 employees

Jun 8, 2023

From an enterprise standpoint, we are more limited in terms of what data we can export and how we can present it.

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Show 10 more reviews (out of 61)

Product Categories

Product Categories

Data Visualization

IT Alerting and Incident Management

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Product Categories

Product Categories

Data Visualization

IT Alerting and Incident Management

Popular Comparisons

Popular Comparisons

Tableau Enterprise vs Splunk Cloud Platform

PagerDuty Operations Cloud vs Splunk Cloud Platform

Splunk ITSI (IT Service Intelligence) vs Splunk Cloud Platform

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