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Splunk Cloud Platform pros and cons

Vendor: Splunk
4.1 out of 5
107 followers
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Pros & Cons summary

Splunk Cloud Platform offers quick setup, ease of use, and integration with AWS and Azure, enhancing business efficiency. It provides flexibility in log aggregation, powerful search, automated monitoring, and customizable alerts, reducing mean time to resolve issues. However, it is costly, has limited GCP integration, ongoing support issues, and performs less effectively with large data volumes. Improved customization and predefined templates could enhance usability.

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Prominent pros & cons

PROS

Splunk Cloud excels in its flexibility and ease of setup, enabling quick log sending to the HTTPS endpoint and fast deployment.
Dashboarding and alerting are highly valuable, providing customized notifications tailored to individual business needs.
Its capabilities in log aggregation, business management, and report generation are unmatched, ensuring comprehensive data analysis.
Indexing is reliably managed by Splunk, eliminating the need for users to maintain physical infrastructure, which enhances efficiency.
Splunk Cloud's automation and powerful search modes significantly reduce mean time to resolve, providing a robust troubleshooting tool.

CONS

Splunk Cloud documentation is often difficult to navigate, and finding relevant topics can be challenging.
Support issues with lengthy resolution times often create a never-ending cycle of support tickets, impacting users who rely on timely solutions.
Customization and integration limitations, such as the lack of pre-defined templates and difficulties integrating with other Splunk products, affect usability.
High costs and an opaque pricing model are frequently cited concerns, with potential users needing more cost-effective options to justify the investment.
There is a notable absence of certain features and functionalities on the GCP-hosted version compared to AWS, which can hinder performance and usability for users on that platform.
 

Splunk Cloud Platform Pros review quotes

reviewer2500032 - PeerSpot reviewer
Jun 13, 2024
I have done health checks several times now, and those have been very valuable in getting more information about what is going on in my platform. There are also recommendations on what is going on in my environment.
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Lakshman Kanuru - PeerSpot reviewer
Apr 23, 2024
In my organization, Splunk Cloud Platform has improved the issue revolving around transactions.
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reviewer2239827 - PeerSpot reviewer
Jul 20, 2023
I can trace an event back to its root cause. I can find the root cause instead of just looking at the symptoms across different things.
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Splunk Cloud Platform
January 2025
Free Report: Splunk Cloud Platform Reviews and More
Learn what your peers think about Splunk Cloud Platform. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
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reviewer2499573 - PeerSpot reviewer
Jun 12, 2024
Splunk Cloud has helped us to be able to focus on getting more information out of our data.
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reviewer2239821 - PeerSpot reviewer
Jul 20, 2023
It has end-to-end visibility into our cloud-native environment, which is pretty important for us. About 80% of our infrastructure is on AWS.
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Raul Lapaz - PeerSpot reviewer
Aug 17, 2023
The most valuable feature is we don't have to deal with any back-end server maintenance because the solution is cloud-based.
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Chetankumar Savalagimath - PeerSpot reviewer
Aug 28, 2023
The most valuable feature of Splunk Cloud Platform is its flexibility and readiness because it's already prebuilt, and everything is click-to-go.
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reviewer2491965 - PeerSpot reviewer
Jun 4, 2024
Dashboarding has been very powerful. I work with a lot of different customers, so being able to tailor the data for different customers has been valuable. I am able to make visuals and have reports where they can self-serve.
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Sahil Sanskar Jha - PeerSpot reviewer
Aug 17, 2023
Its monitoring is completely automated.
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DT
Jul 20, 2023
Not having to manage Splunk Cloud's infrastructure is valuable.
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Show 10 more reviews (out of 56)
 

Splunk Cloud Platform Cons review quotes

reviewer2500032 - PeerSpot reviewer
Jun 13, 2024
Some of the Victoria Experience that was rolled out is not yet fully everywhere. The AI assistant is going to be good, but we are on GCP, so I am worried about how fast it is going to get rolled out and if it is going to be nine months late for the GCP customers or not.
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Lakshman Kanuru - PeerSpot reviewer
Apr 23, 2024
When it comes to the integrations with the other platforms, there is a little bit of a lag in the observability part, making it an area where improvements are required.
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reviewer2239827 - PeerSpot reviewer
Jul 20, 2023
Its stability and performance can be better. Very rarely does a day go by when we do not see an error in the console, such as a health check error. Because it is cloud-hosted, we do not have access to the backend to figure it out ourselves. We are reliant on their support to figure it out, and a couple of days later, the error comes back or it is a different error. It is a never-ending cycle of support tickets. Their support is also not great.
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Buyer's Guide
Splunk Cloud Platform
January 2025
Free Report: Splunk Cloud Platform Reviews and More
Learn what your peers think about Splunk Cloud Platform. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
DOWNLOAD NOW
837,501 professionals have used our research since 2012.
reviewer2499573 - PeerSpot reviewer
Jun 12, 2024
We're interested in learning more about the new AI features, especially the natural language to SPL conversion.
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reviewer2239821 - PeerSpot reviewer
Jul 20, 2023
They can offer more self-service capability to their customers. Currently, most of the things happen behind the Splunk Cloud Platform. As a customer, I do not have an opportunity to see my platform. If they can offer more self-service to see the health of my endpoints and stack, it would be appreciated.
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Raul Lapaz - PeerSpot reviewer
Aug 17, 2023
The on-premises version of Splunk includes all the integrations, while the Cloud platform lacks certain integrations and is limited in terms of the number of supported apps.
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Chetankumar Savalagimath - PeerSpot reviewer
Aug 28, 2023
Splunk Cloud Platform should improve its integrations and consider multiple integrations or direct integration with other platforms like Microsoft Azure, Google Cloud, or AWS.
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Sahil Sanskar Jha - PeerSpot reviewer
Aug 17, 2023
It needs to mature; it's just getting established in the industry on a wider scale.
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reviewer2491965 - PeerSpot reviewer
Jun 4, 2024
It would be nice to see more comparisons between Splunk and other log management tools. There are some legacy tools that people are often coming off. It will ease the transition if you are coming off a Windows LogViewer or any other logging tool. Splunk could offer more advice on how to transition into it or onboard it.
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DT
Jul 20, 2023
They can streamline the process of creating custom apps.
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Show 10 more reviews (out of 54)

Product Categories

Product Categories
Data Visualization
IT Alerting and Incident Management

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Product Categories

Product Categories
Data Visualization
IT Alerting and Incident Management

Popular Comparisons

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