We performed a comparison between Microsoft Azure API Management and Mulesoft Anypoint API Manager based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the parameters we compared, Mulesoft Anypoint API Manager seems to be the more desirable product. With overwhelming responses applauding its stability and reliability, it is evident that users of Mulesoft Anypoint API Manager are happy with the solution. In addition, users had only positive experiences with service and support, and were satisfied with the ROI. Users consider it to be expensive, but worth the expense.
"Allows the possibility of VPN technology to connect your gateway directly with on-prem services"
"The most valuable feature is the developer portal, which has source code examples in various programming languages to help developers learn the API."
"Monitoring: It gives us a detailed overview of how clients are using the API and it allows us to see the consumption trends in real-time."
"We use Microsoft due to the stability of the company."
"The API management is very good."
"The solution is quite stable. We have no issues with it. there have been no crashes and we haven't experienced bugs or glitches. It's been quite reliable."
"Azure API Management is an API gateway that can be used for different purposes, for example, to monetize APIs."
"I like API Management's ability to do hybrid cloud stuff."
"Whenever there was an issue, the support was excellent."
"The solution has been very stable."
"If you adopt the whole platform, you can build composable applications. This will cut your time creating new applications and updating them – once you have everything running – by up to 50%."
"This is a good API management product."
"The most valuable features are API development and API management."
"The most valuable features of the solution for securing APIs stem from the tool's ability to allow users to deploy policies."
"Technical support has been helpful."
"The auto-creation of the API documentation is useful."
"Security could be improved."
"The licensing tiers can be misleading."
"Other products have more customization options."
"It would be better if it were easier to transition to Azure from JIRA. For example, different nomenclature must be performed when you shift to Azure from JIRA. JIRA's storage, tasks, and ethics are treated differently from Azure. Here they might become functions, which is not an option in JIRA because that nomenclature difference is there. If someone has to get into the nomenclature, then there can be different tasks from clients, and here, they may be treated as functions. JIRA has sub-tasks, but sub-tasks don't exist in Azure. The nomenclature and the linking between ethics and a function and a story are different, and people may have to learn to adapt to the new nomenclature."
"Sometimes when immediate support is required, it isn't available."
"I would like to see better scalability and better performance."
"The external policies are impossible to look at and configure."
"The documentation could be improved for the customer."
"Mulesoft Anypoint API Manager could improve the monitoring because it is very poor quality and not user-friendly. It is not as good as other solutions on the market."
"The log management for this solution needs improvement."
"It can offer workflows, orchestration, and webhooks."
"Migrating any existing middleware platform to Mulesoft is difficult because of the transformation, conversion and integration involved. Better tools are needed to achieve quicker time to market."
"Better documentation to help explain each of the features would be really helpful."
"I think that they can bring some transparency in reference to the terms of the microservices architecture."
"Since most components are situated in the cloud, there's one particular hosted in the cloud. This presents a considerable challenge. While all other components are implemented on-premises, this specific one isn't permitted to be hosted in the cloud as per customer requirements. Shifting this component to an on-premises environment requires a significant effort."
"There should be more pricing options or certain discounts for the education sector."
More Microsoft Azure API Management Pricing and Cost Advice →
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Microsoft Azure API Management is ranked 1st in API Management with 68 reviews while MuleSoft Anypoint API Manager is ranked 4th in API Management with 47 reviews. Microsoft Azure API Management is rated 7.8, while MuleSoft Anypoint API Manager is rated 8.2. The top reviewer of Microsoft Azure API Management writes "Efficiently manages and monetizes API ". On the other hand, the top reviewer of MuleSoft Anypoint API Manager writes "Responsive technical support, low tickets issued showing great stability, and limitless expansion". Microsoft Azure API Management is most compared with Amazon API Gateway, Apigee, Kong Gateway Enterprise, IBM API Connect and WSO2 API Manager, whereas MuleSoft Anypoint API Manager is most compared with Amazon API Gateway, Apigee, IBM API Connect, Kong Gateway Enterprise and Layer7 API Management. See our Microsoft Azure API Management vs. MuleSoft Anypoint API Manager report.
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We monitor all API Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.