Microsoft Azure API Management and Kong Gateway Enterprise are prominent in API management. Kong Gateway appears to have an edge with a feature set that users deem worth the cost despite Azure's appeal in pricing and support.
Features: Azure provides comprehensive analytics, strong developer engagement, and reliable support for various programming languages. Kong offers robust security measures, impressive scalability, and an extensive plugin ecosystem that enhances its functionality.
Room for Improvement: Azure could benefit from enhanced customization options, improved scaling capabilities, and better documentation. Kong users seek improved documentation, more straightforward integration processes, and refinements in user interface design.
Ease of Deployment and Customer Service: Azure is known for its straightforward deployment process and reliable customer service, making integration with Microsoft services seamless. Kong is appreciated for flexibility in hybrid and multi-cloud environments, though it may present a steeper learning curve for some users.
Pricing and ROI: Azure's competitive pricing models attract budget-conscious enterprises, while Kong is perceived to deliver strong ROI due to its advanced capabilities, justifying its higher cost for enhanced performance.
Technical Support: 10/10, as our Microsoft account manager arranged direct contact with members of the API Management Team.
We have a direct line of contact with Microsoft product management's technical support.
They first have to narrow down your requirements, it's not direct access to support with direct feedback.
The instructions on the district API and the initial stages of working with the solution need to be documented better so that users are more informed and they can have an improved experience.
The service is extensive and expensive, and this added flexibility would make it more manageable and less prone to errors.
Easy exporting of configurations from the Administrator portal.
I rate the scalability of Microsoft Azure API Management a ten out of ten.
There is no need to dedicate any staff to the maintenance of the solution.
The scalability doesn't seem to be a challenge because it's a cloud-based solution.
If a customer wants to expose their internal APIs to the Azure API Management Portal, then they would require a VPN connection which requires the Premium Pricing tier.
According to my experiences in multiple projects, you do get preliminary pricing that is close to or the same as the estimate.
Azure API Management is the most expensive solution on the market.
It doesn't crash or freeze.
The stability is great, as mentioned earlier it is backed by Microsoft Azure platform and that brings good stability as it is and being the cloud solution we do not have to worry about scaling either.
There have been no crashes and we haven't experienced bugs or glitches.
The most valuable feature is the developer portal, which has source code examples in various programming languages to help developers learn the API.
The way the solution integrates with other Azure services is its most valuable aspect.
The most valuable features are authentication and authorization.
Kong delivers a next generation API platform built for modern architectures. With a lightnight-fast, lightweight, and flexible core, Kong delivers sub-millisecond latency across all your services. Kong's is deployment-, vendor-, and pattern-agnostic, allowing you to run your services how you want, where you want, and with who you want - from baremetal to cloud, monolith to microservices, service mesh, and beyond.
Microsoft Azure API Management is essential for managing APIs, facilitating integration, and ensuring secure internal and external communication.
Organizations leverage Microsoft Azure API Management for seamless integration and effective API management. It supports microservices, legacy modernization, and platform orchestration in sectors like healthcare, telecom, and finance. Features such as developer portals and centralized libraries simplify usage. While it showcases strengths in hybrid cloud support and scalability, improvements are suggested in versioning and multi-tenancy.
What key features does it offer?Microsoft Azure API Management aids modernization across healthcare, telecom, and financial services by enabling legacy system updates and facilitating smooth platform orchestration.
We monitor all API Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
