We compared Microsoft Azure API Management and Kong Enterprise based on our user's reviews in several parameters.
Microsoft Azure API Management stands out for its customer service and variety of pricing options, providing flexibility and value for money. Meanwhile, Kong Enterprise excels in API management capabilities and advanced security features, with praised scalability and reliability. Users highlight the need for improvements in Azure's user interface and Kong's scaling capabilities.
Features: Microsoft Azure API Management is valued for its user-friendly interface, seamless integration, and excellent security measures. On the other hand, Kong Enterprise is praised for its exceptional API management capabilities, advanced security features, and comprehensive documentation.
Pricing and ROI: When comparing the setup cost of Microsoft Azure API Management and Kong Enterprise, user feedback shows that Azure API Management offers reasonable setup costs with a streamlined onboarding process. On the other hand, Kong Enterprise users have provided insights into the costs and ease of setup but no specific information on the setup cost itself., Microsoft Azure API Management has been praised for its positive ROI, with increased efficiency, scalability, cost savings, and improved API performance. Kong Enterprise also delivers favorable ROI, enhancing business outcomes, revenue growth, efficiency, scalability, cost savings, and customer experiences.
Room for Improvement: The Microsoft Azure API Management product could benefit from improvements in user experience, documentation, support, and performance. In contrast, Kong Enterprise could enhance its scaling capabilities, user interface, documentation, error handling, and performance optimization.
Deployment and customer support: The reviews of Microsoft Azure API Management indicate varying durations for deployment and setup, ranging from one week to three months. In contrast, the reviews for Kong Enterprise also show varied durations, with some users taking a week for deployment and setup, while others taking three months. The context in which these terms are used needs to be carefully evaluated for accurate evaluation., Microsoft Azure API Management has received positive feedback for its exceptional customer service, praised for its prompt and effective assistance. Users appreciate the knowledgeable and friendly support team. Kong Enterprise's customer service is highly praised too, with prompt and effective assistance and a friendly and knowledgeable support team.
The summary above is based on 50 interviews we conducted recently with Microsoft Azure API Management and Kong Enterprise users. To access the review's full transcripts, download our report.
"It boasts remarkable speed and stability, and these qualities, particularly the gateway's resilience, are standout features for me."
"I like everything about it. It provides the security we need."
"Good at intercepting traffic and modeling APIs around that."
"The solution provides good performance."
"The most valuable features of Kong Enterprise are the out-of-the-box open source easy functionality."
"The most valuable feature of Kong Enterprise is its capability to integrate with various security tools."
"We use the solution for load-balancing, caching, and rate-limiting APIs."
"There are a few features that I like about Kong when it comes to authentication and authorization. Specifically, being able to use Kong for role-based access control (RBAC), and then further being able to integrate the RBAC mechanism with our enterprise directory, was very useful."
"The solution is quite stable. We have no issues with it. there have been no crashes and we haven't experienced bugs or glitches. It's been quite reliable."
"I like API Management's ability to do hybrid cloud stuff."
"The most valuable feature of Microsoft Azure API Management is monitoring. When compared with Apigee, I prefer Microsoft Azure API Management."
"Azure API is scalable."
"The Azure Active Directory Synchronization is quite good."
"The price is pretty reasonable for us."
"It's a very robust tool. So you see that there is a developer portal which can be used by developer or the vendors as well. And other external partners to create keys and manage their own APIs. The other thing is that they have a lot of policies there are too many options within API. So I do the difficult to tell one, but probably I would say, like, proxy sorry. The policies is one of the thing wherein you can just configure the policies and modify the behavior of the APIs."
"Easy to integrate API management platform. It is a stable and scalable solution."
"We are facing issues with the solution's features like reports and traffic analysis."
"The technical support team's response time needs to be improved."
"The OS upgrades are not as frequent as they should be and they are bulky."
"From an improvement perspective, the product should offer more readily available connectors and also allow for more seamless AI integrations."
"Kong Enterprise fails to provide live tracing of the APIs, which is possible nowadays."
"Kong is meant for north-south communications, so it will be interesting to see what solutions they can come up with in the realms of east-west communications, service-to-service communications, and Zero Trust architecture. I believe that if they can provide for these areas, then they will be able to solve the overall integration and security concerns for microservices architecture in general."
"The solution should include policy features that are available in other solutions like MuleSoft API manager but missing in Kong Enterprise."
"The developer portal needs to be improved."
"Microsoft Azure API Management is lagging behind Apigee and should also have a better CICD process."
"They should improve the inbuilt policies that they have and that should properly create a deployment architecture as well."
"The product needs to introduce a developer portal."
"The developer console for external users could be improved, especially in the testing site."
"Azure API Management could be improved with better integration with all of Microsoft's tools."
"It could be more user friendly for developers. It would be nice if developers could view things more easily."
"Maybe the customization could be a bit better."
"In terms of improvement, it would be helpful if they could develop an on-premises option."
More Microsoft Azure API Management Pricing and Cost Advice →
Kong Gateway Enterprise is ranked 6th in API Management with 20 reviews while Microsoft Azure API Management is ranked 1st in API Management with 68 reviews. Kong Gateway Enterprise is rated 7.8, while Microsoft Azure API Management is rated 7.8. The top reviewer of Kong Gateway Enterprise writes "Provides role-based access control and can be easily customized with Lua script". On the other hand, the top reviewer of Microsoft Azure API Management writes "Efficiently manages and monetizes API ". Kong Gateway Enterprise is most compared with WSO2 API Manager, Apigee, Apache APISIX, Layer7 API Management and MuleSoft Anypoint API Manager, whereas Microsoft Azure API Management is most compared with Amazon API Gateway, Apigee, MuleSoft Anypoint API Manager, IBM API Connect and WSO2 API Manager. See our Kong Gateway Enterprise vs. Microsoft Azure API Management report.
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We monitor all API Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.