Kong Gateway Enterprise and WSO2 API Manager compete in the API management space. Kong Gateway seems to have the upper hand in API security and flexibility, while WSO2 is recognized for ease of operation and deployment.
Features: Kong Gateway Enterprise is praised for its API security, scalability, and role-based access control (RBAC). It offers flexibility in configurations and extensive plugin support for tasks such as load balancing and rate limiting. WSO2 API Manager is valued for its ease of operation, API lifecycle management, and integration capabilities with external systems.
Room for Improvement: Kong Gateway Enterprise could enhance its pricing model, integration with other API solutions, and improve its developer portal and documentation. WSO2 API Manager needs to simplify user configurations, address complex licensing, and enhance user interface consistency and integration with modern tools.
Ease of Deployment and Customer Service: Kong Gateway Enterprise supports flexible deployment across hybrid, public, and private cloud environments, receiving positive technical support feedback despite some calls for faster response times. WSO2 API Manager is often deployed in on-premises environments and cloud setups; while its technical support is competent, installation and integration complexities remain a challenge.
Pricing and ROI: Kong Gateway Enterprise offers a range of pricing models with a cost-effective open-source version, though its enterprise pricing is viewed as expensive. WSO2 API Manager stands out for open-source affordability, although enterprise licensing can be high. However, it is still seen as cost-effective compared to competitors, with concerns over rising costs impacting migration decisions.
The technical support from Kong Gateway Enterprise would be rated about eight, as we missed local technical support.
The support is good, with well-defined documentation and helpful blogs.
The scalability of this solution would be rated about eight or nine.
The system is stable for our low-concurrency use cases.
More plugins for additional integrations would be helpful and openness for traditional development languages, such as .NET, because many enterprises are looking for .NET solutions or incorporating with .NET solutions.
Our integrations do not handle high-volume transactions.
The most valuable features of Kong Gateway Enterprise are its seamless integration with Kubernetes and cloud, many plugins that can be incorporated in a solution, and its incorporation with low-code function systems.
The product's capabilities for integrating with REST APIs are valuable.
Kong delivers a next generation API platform built for modern architectures. With a lightnight-fast, lightweight, and flexible core, Kong delivers sub-millisecond latency across all your services. Kong's is deployment-, vendor-, and pattern-agnostic, allowing you to run your services how you want, where you want, and with who you want - from baremetal to cloud, monolith to microservices, service mesh, and beyond.
WSO2 API Manager is a comprehensive platform that allows organizations to design, publish, and manage APIs.
It provides a centralized interface for API governance, security, and analytics.
With features like API monetization and developer portal, it enables businesses to drive innovation and create new revenue streams.
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