Try our new research platform with insights from 80,000+ expert users

Apigee vs Microsoft Azure API Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.8
Apigee's customer service is mixed, praised for responsiveness but criticized for slow responses, with larger clients seemingly prioritized.
Sentiment score
6.9
Microsoft Azure API Management support is mixed; premium support praised, but challenges include delays and complex issue resolution.
They are responsive and provide assistance even during production issues.
Technical Support: 10/10, as our Microsoft account manager arranged direct contact with members of the API Management Team.
We have a direct line of contact with Microsoft product management's technical support.
They first have to narrow down your requirements, it's not direct access to support with direct feedback.
 

Room For Improvement

Sentiment score
5.4
Apigee needs enhancements in access management, integration, documentation, pricing, and support for SOAP services and hybrid deployments.
Sentiment score
4.5
Users want enhancements in Azure API Management versioning, multi-tenancy, security, scalability, integration, documentation, UI, pricing, support, and performance.
Apigee only allows validation of transactions up to a four-hour period, which requires manual hovering over the date and time.
Analytics is one of the areas needing enhancement, specifically more visibility and control over traffic to improve capacity management and high availability.
The instructions on the district API and the initial stages of working with the solution need to be documented better so that users are more informed and they can have an improved experience.
The service is extensive and expensive, and this added flexibility would make it more manageable and less prone to errors.
Easy exporting of configurations from the Administrator portal.
 

Scalability Issues

Sentiment score
7.8
Apigee is highly scalable, integrating with Kubernetes for seamless traffic handling, though careful cost management is sometimes needed.
Sentiment score
8.2
Microsoft Azure API Management is highly scalable, enabling organizations to seamlessly support thousands of users with cloud-based infrastructure.
Adding extra Cassandra databases is complex.
I rate the scalability of Microsoft Azure API Management a ten out of ten.
There is no need to dedicate any staff to the maintenance of the solution.
The scalability doesn't seem to be a challenge because it's a cloud-based solution.
 

Setup Cost

No sentiment score available
Apigee, expensive yet feature-rich, suits medium to large enterprises with varied pricing based on deployment and API usage.
Sentiment score
5.4
Microsoft Azure API Management offers flexible pricing tiers from free to premium, with costs manageable via a pay-as-you-go model.
Apigee is perceived as slightly costly compared to other tools in the market.
Apigee is high-priced, suitable for large enterprises where the benefit aligns with the cost.
If a customer wants to expose their internal APIs to the Azure API Management Portal, then they would require a VPN connection which requires the Premium Pricing tier.
According to my experiences in multiple projects, you do get preliminary pricing that is close to or the same as the estimate.
Azure API Management is the most expensive solution on the market.
 

Stability Issues

Sentiment score
8.2
Apigee is a stable and reliable platform, highly rated for performance, security, and integration in complex environments.
Sentiment score
8.0
Microsoft Azure API Management is highly stable, integrating seamlessly with Azure, though some users note performance challenges.
Apigee is stable, and we have had the system running on Apigee servers for more than four years without any stability issues.
It doesn't crash or freeze.
The stability is great, as mentioned earlier it is backed by Microsoft Azure platform and that brings good stability as it is and being the cloud solution we do not have to worry about scaling either.
There have been no crashes and we haven't experienced bugs or glitches.
 

Valuable Features

Sentiment score
8.3
Apigee offers API management, analytics, security, monetization, scalability, and a developer portal for documentation and integration features.
Sentiment score
8.1
Microsoft Azure API Management offers scalable, flexible API handling with robust security, analytics, and competitive pricing, ideal for hybrid solutions.
The features for API security have been significant with Apigee.
The most valuable feature is the developer portal, which has source code examples in various programming languages to help developers learn the API.
The way the solution integrates with other Azure services is its most valuable aspect.
The most valuable features are authentication and authorization.
 

Categories and Ranking

Apigee
Ranking in API Management
2nd
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
86
Ranking in other categories
API Testing Tools (6th)
Microsoft Azure API Management
Ranking in API Management
1st
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
78
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the API Management category, the mindshare of Apigee is 15.2%, up from 14.8% compared to the previous year. The mindshare of Microsoft Azure API Management is 20.9%, up from 20.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
API Management
 

Q&A Highlights

NC
Aug 17, 2021
 

Featured Reviews

Syed Waqas Kazi - PeerSpot reviewer
A complete API management solution that is backed by Google
GCP is improving the regular version control. There have been some challenges when we talk about the hybrid deployment model. For example, some runtime services' data was available only on the cloud, but financial institutions and other customers have requested more on-site data storage. This is especially important in regions where Google data centers are unavailable, such as certain areas in Africa, Asia, and the Middle East. Google is working proactively to move more runtime services on-premise while keeping only the management services in the cloud. It is replacing competitors like IBM and MuleSoft in many organizations. Google's documentation side could be better, providing clearer and more comprehensive information for users. Improvements in supporting languages are also needed, such as better support for Java SDKs, which are not pre-built. Additionally, more pre-built policies need to be available. While these features may not be available on other platforms either, Apigee, being ranked number one, can potentially exceed customer expectations. More customer-friendly deployment strategies for hybrid models, especially securing data and minimizing management plane interaction, could also be beneficial. Apigee already meets many of the finest requirements in the market for cloud-based solutions.
Allan Møller - PeerSpot reviewer
Transforms internal APIs with secure, manageable cloud compatibility
Microsoft Azure API Management could be improved by enhancing the preview feature, specifically the workspaces. The feature should allow for better delegation of permissions to specific groups without affecting others. The service is extensive and expensive, and this added flexibility would make it more manageable and less prone to errors.
report
Use our free recommendation engine to learn which API Management solutions are best for your needs.
816,933 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
12%
Manufacturing Company
8%
Insurance Company
6%
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
9%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Apigee differ from Azure API Management?
Apigee offers both cloud-based and on-prem options while Microsoft Azure API Management currently only offers a cloud-based solution. Both solutions are easy to use. Apigee allows for the ability...
Which is better - Apigee or Amazon API Gateway?
Amazon API Gateway is a platform that supports the creation and publication of API for web applications. The platform can support thousands of simultaneous API calls, and it provides monitoring, ma...
Which is better - Azure API Management or Amazon API Gateway?
If you use Azure products, API Management is a great solution. It solves many of the problems of externalizing web services. For example, when you need versioning, establish a developer portal and ...
What do you like most about Microsoft Azure API Management?
Microsoft Azure API Management is a good, comprehensive solution for enterprise implementation.
What is your experience regarding pricing and costs for Microsoft Azure API Management?
Some of the enterprise features are quite expensive. A better pricing model is needed.
 

Also Known As

No data available
Azure API Management, MS Azure API Management
 

Learn More

 

Overview

 

Sample Customers

Adobe, advance.net, Amadeus, AT&T, Bechtel, Belly, Burberry, Chegg, Citrix, Dell, eBay, Equifax, GameStop, First Data, Globe, HCSC, Intralinks, Kao, Meredith, Mitchell, Orange, Pearson
adnymics GmbH, LG CNS, Centrebet, netfabb GmbH, MedPlast, Accelera Solutions, Sochi Organizing Committee, realzeit GmbH, Opensistemas
Find out what your peers are saying about Apigee vs. Microsoft Azure API Management and other solutions. Updated: October 2024.
816,933 professionals have used our research since 2012.