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Microsoft Intune vs Puppet Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.6
Microsoft Intune's support is mixed, with varied responsiveness and knowledge depending on service level and complexity of issues.
No sentiment score available
In the last couple of years, support has not been very good, even with Premier and Premium support.
Microsoft's service and technical support for Intune have been good.
 

Room For Improvement

Sentiment score
4.3
Microsoft Intune needs improvements in reporting, interface, integration, security, and standalone capabilities, along with better pricing and third-party integration.
No sentiment score available
Workspace ONE operates in real-time, whereas Intune has a noticeable delay when deploying policies or apps.
The report updating period is very slow, taking upwards of over an hour to confirm if a policy is deployed after check-in.
If my organization has sensitive data we don't want to leak, deploying the policies can present technical challenges and potential loopholes.
 

Scalability Issues

Sentiment score
8.0
Microsoft Intune excels in adaptability and scalability for large organizations, though users desire more competitive features.
No sentiment score available
 

Setup Cost

Sentiment score
7.5
Microsoft Intune's pricing is cost-effective in bundles, but standalone can be expensive for smaller businesses.
No sentiment score available
I know what's included in 365 Premium offering, and it's a good deal.
The pricing is integrated with Entra, making it better than paying for a separate platform.
 

Stability Issues

Sentiment score
7.4
Microsoft Intune impresses users with high stability, effective device management, and security, despite occasional bugs and Azure-related performance impacts.
No sentiment score available
If Intune is not available, the 365 environment might not be available, causing a major ordeal.
 

Valuable Features

Sentiment score
8.0
Microsoft Intune provides integration with Azure AD for seamless device management, enhancing security, compliance, and cost-efficiency in organizations.
No sentiment score available
Intune has improved our asset management from a security standpoint and has consolidated vendors, enhancing our security posture.
The biggest asset is the range of device management options available with Intune, whether it is a Windows device, a Linux device, a Mac device, or mobile devices.
Intune's most valuable feature is its centralized management capability.
 

Categories and Ranking

Microsoft Intune
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
213
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Puppet Enterprise
Ranking in Configuration Management
16th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Configuration Management category, the mindshare of Microsoft Intune is 11.8%, up from 10.1% compared to the previous year. The mindshare of Puppet Enterprise is 1.5%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Gaurav Chandola - PeerSpot reviewer
We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy
Intune has many benefits from the Microsoft perspective. This solution can manage Windows 10 devices, app management, and provide security solutions. We don't need to worry about our network connection, and we'll be more secure with regular security patches and compliance. Since everything will be deployed through the internet and users will log in using the internet only, the risks have been mitigated. Security updates, security patching, and the application will be targeted from Intune. The location tracker will be available to track where the device is and the user's location. The user will be restricted from accessing certain applications using compliance policies. Conditional access policies will be based on the reason why the user needs access to the application. Microsoft Intune is one of the best products in the industry for managing Windows devices. The solution has more feature restrictions. The conditional access policies also eliminate the dependency on the on-prem network for the devices. The solution also manages our security settings and a lot of other beneficial features such as Microsoft Purview which gives us the compliance portion. We can manage all aspects of our device from a single console, including M365 services. This allows us to configure data classification types, such as public, private, internal, confidential, and highly confidential.
Erik  Ableson - PeerSpot reviewer
A stable solution that is more suited for larger companies with mature CI/CD structures and image management processes
Puppet Enterprise is more suitable for clients working up much more structured deployment images they manage internally. Before choosing Puppet Enterprise, users should think seriously about what they're trying to accomplish and ensure they put the right pieces in place. Overall, I rate Puppet Enterprise an eight out of ten.
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816,636 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
11%
Financial Services Firm
7%
Government
7%
Educational Organization
50%
Financial Services Firm
10%
Computer Software Company
6%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
What is your experience regarding pricing and costs for Puppet Enterprise?
Puppet Enterprise can be an expensive solution for smaller businesses.
What needs improvement with Puppet Enterprise?
Puppet Enterprise should improve the general extensibility for places where they can't install it.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Puppet
 

Learn More

 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Los Alamos National Laboratory, GitHub, IP Commerce, Cedexis, Spiceworks, Server Density, Swisstopo, Chockstone, Constant Contact, NICS, Citrix
Find out what your peers are saying about Microsoft Intune vs. Puppet Enterprise and other solutions. Updated: October 2024.
816,636 professionals have used our research since 2012.