Puppet Enterprise and Microsoft Intune are leading solutions for IT infrastructure automation and device management, respectively. Based on user reviews, Puppet Enterprise seems to have the upper hand in deployment flexibility and support, while Microsoft Intune is favored for its rich feature set despite its higher cost.
Features: Puppet Enterprise offers comprehensive automation capabilities, compatibility with various platforms, and robust support. Microsoft Intune integrates seamlessly with other Microsoft services, manages diverse device environments, and includes an extensive feature set.
Room for Improvement: Users suggest Puppet Enterprise could benefit from a more intuitive interface, refined reporting tools, and improved performance. For Microsoft Intune, feedback focuses on enhancing configuration options, reducing complexity, and increasing usability.
Ease of Deployment and Customer Service: Puppet Enterprise is often cited for its relatively straightforward deployment and robust customer service. Microsoft Intune involves a steeper learning curve and less responsive support.
Pricing and ROI: Puppet Enterprise offers competitive pricing with a good balance of setup cost and ROI, appreciated for cost-effectiveness. Microsoft Intune, despite higher setup costs, is considered worth the price due to its extensive features, driving strong ROI.
In the last couple of years, support has not been very good, even with Premier and Premium support.
Microsoft's service and technical support for Intune have been good.
Workspace ONE operates in real-time, whereas Intune has a noticeable delay when deploying policies or apps.
The report updating period is very slow, taking upwards of over an hour to confirm if a policy is deployed after check-in.
If my organization has sensitive data we don't want to leak, deploying the policies can present technical challenges and potential loopholes.
I know what's included in 365 Premium offering, and it's a good deal.
The pricing is integrated with Entra, making it better than paying for a separate platform.
If Intune is not available, the 365 environment might not be available, causing a major ordeal.
Intune has improved our asset management from a security standpoint and has consolidated vendors, enhancing our security posture.
The biggest asset is the range of device management options available with Intune, whether it is a Windows device, a Linux device, a Mac device, or mobile devices.
Intune's most valuable feature is its centralized management capability.
Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.
In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.
Microsoft Intune Device Management Key Features
With Microsoft Intune Device Management you can:
Mobile Application Management
Mobile application management in Intune is designed to protect your organization’s data at the application level.
With Microsoft Intune Application Management you can:
As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.
Reviews from Real Users
Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.
A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."
Puppet Data Center Automation helps sysadmins automate configuration and management of machines and the software running on them. With our software, businesses can make rapid, repeatable changes and automatically enforce the consistency of systems and devices, across physical and virtual machines, on prem or in the cloud.
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