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HPE Zerto Software vs NetApp SnapCenter comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
HPE Zerto Software reduces downtime and costs with efficient cloud disaster recovery, offering significant resource savings and enhanced resilience.
Sentiment score
8.5
NetApp SnapCenter enhances efficiency and cost-effectiveness with quicker backups, saving 70% in time and reducing manual effort.
Before, it was a huge cost. It was several thousand dollars to do a DR test, whereas now, I click a button.
CTO at Erisa Administrative Services, Inc.
It saves us a lot of time and gives us the ability to perform other DR plans for other systems.
System Engineer at a wholesaler/distributor with 1,001-5,000 employees
It's not only in the cloud; it's DR as a service, which means that the recovery operations are performed by a dedicated team specializing in this area.
Founder & CEO at Itix Cyber Ltd
 

Customer Service

Sentiment score
7.5
HPE Zerto Software's customer service is praised for responsiveness, expertise, and effective issue resolution, especially post-HP acquisition.
Sentiment score
9.0
NetApp SnapCenter support is praised for expertise and responsiveness, despite occasional process frustrations and documentation issues.
I have never had an issue that was not resolved, and I have never been in a situation where they did not respond.
Sr. Systems Engineer at a legal firm with 1,001-5,000 employees
I would give them a rating of ten because it represents the highest level of support based on the technical knowledge of the support team, response time, and effectiveness of the provided resolutions.
Disaster Recovery Manager at a financial services firm with 10,001+ employees
When I open a ticket, I usually get a call within an hour or two.
Systems Engineering Manager at a legal firm with 1,001-5,000 employees
The support from NetApp is very good, and I would rate it as ten points.
IT Technical Architect at AVALIS
The technical support from NetApp is excellent.
Sr. engineer at Sify Technologies
 

Scalability Issues

Sentiment score
7.4
HPE Zerto Software offers scalable, seamless integration for diverse organizations, enabling easy expansion from small setups to extensive VM management.
Sentiment score
7.5
NetApp SnapCenter efficiently supports scalable backup solutions for small to medium businesses, allowing resource extension and role-based management.
I would rate it a ten out of ten for scalability.
Head of IT at TWM SOLICITORS LLP
Customers need to follow good engineering practices for optimal product use.
Tech Lead, Storage and Data Protection at a manufacturing company with 10,001+ employees
By adding more hosts and installing VRAs on each, tasks can be efficiently managed.
Senior Systems Engineer at a financial services firm with 51-200 employees
 

Stability Issues

Sentiment score
8.0
Zerto is highly reliable, with stable performance, minimal issues, smooth updates, and continuous application uptime, despite minor bugs.
Sentiment score
8.7
NetApp SnapCenter is stable and compatible, but updates for complex systems can occasionally introduce performance issues and bugs.
I promptly delete the malfunctioning elements and set them up again to resume replication, ensuring stability.
Technical Architect at a manufacturing company with 10,001+ employees
The ease of use was so good with Zerto that they were able to migrate things much quicker.
Inside Sales Representative at a tech services company with 51-200 employees
It is very reliable.
Systems Engineering Manager at a legal firm with 1,001-5,000 employees
Even though we have used multiple products in the private cloud, with NetApp, we haven't found any glitches.
Sr. engineer at Sify Technologies
 

Room For Improvement

HPE Zerto Software users seek enhanced Hyper-V support, better backup, flexible licensing, improved cloud integration, and robust IT compatibility.
NetApp SnapCenter needs interface improvements, better integration, enhanced performance, and user-friendly documentation to address management and compatibility issues.
If I have 350 objects that I am protecting, I would like Zerto to be able to fire them up in one order, rather than having to manually bring them up in a sequence.
Enterprise data management supervisor at a insurance company with 1,001-5,000 employees
If the host has a lot of VMs on it, there may not always be enough time to relocate all of the VMs from a protection group standpoint to other hosts before the replication appliance that Zerto uses to manage that powers itself down.
Systems Engineering Manager at a legal firm with 1,001-5,000 employees
If HPE Zerto Software has it built-in where we're going to vCenter and you click on it, it will build the VPG and indicate configuration requirements, that would be amazing.
Senior Converged Infrastructure Engineer at a educational organization with 1,001-5,000 employees
It should be more user-friendly and easier for customers to use.
IT Technical Architect at AVALIS
 

Setup Cost

HPE Zerto Software is competitively priced for disaster recovery, with scalable licensing but higher costs when scaling up.
NetApp SnapCenter often includes licensing with hardware purchases, offering cost-effective solutions with Standard and Advanced Capacity licenses.
If you want a good-quality tool that is robust and does a good job for you, you have to pay a higher price to get that, and Zerto is no different.
IT Manager at American Pioneer Federal Credit Union
However, it can become quite expensive when you start looking at the number of workloads you have in the environment and what you would like to do.
Cloud and Infrastructure Services Manager at a healthcare company with 1,001-5,000 employees
Zerto is easier to set up and use, and it's less expensive.
Professional Services Engineer at US Signal
The product should be free because it is just software to administrate systems purchased from NetApp, which are already expensive.
IT Technical Architect at AVALIS
 

Valuable Features

HPE Zerto Software provides efficient disaster recovery with near-zero RPO, supporting multi-cloud, seamless migration, and user-friendly interface.
NetApp SnapCenter offers easy backup, centralized management, integration, and secure access, ensuring efficient data protection and quick restoration.
Zerto offers excellent technical support with responsive and helpful experts.
Assistant Manager-Networks at a university with 1,001-5,000 employees
If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked.
Senior Systems Engineer at a financial services firm with 51-200 employees
The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick.
Sr. Systems Engineer at a legal firm with 1,001-5,000 employees
The product is very stable and easy to install, which saves a significant amount of time during deployment.
IT Technical Architect at AVALIS
Role-based access control and multi-factor authentication are security features available in NetApp SnapCenter.
Sr. engineer at Sify Technologies
 

Categories and Ranking

HPE Zerto Software
Ranking in Backup and Recovery
2nd
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
354
Ranking in other categories
Cloud Migration (1st), Cloud Backup (2nd), Disaster Recovery (DR) Software (1st), Autonomous Operational Resilience (1st)
NetApp SnapCenter
Ranking in Backup and Recovery
41st
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
28
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of HPE Zerto Software is 1.9%, down from 3.0% compared to the previous year. The mindshare of NetApp SnapCenter is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
HPE Zerto Software1.9%
NetApp SnapCenter0.9%
Other97.2%
Backup and Recovery
 

Featured Reviews

reviewer2802231 - PeerSpot reviewer
Dev Ops Engineer at a media company with 201-500 employees
Near-zero downtime has protected critical workloads and now simplifies hybrid cloud recovery
The best features of HPE Zerto Software are mainly very sophisticated and relevant to the current market. The data protection CDP part has real-time replication, unlike other solutions that have snapshot backups. We can set it up hourly, making it ideal for use with workloads. Another attraction is the near-zero RTO, with automated failover within minutes and one-click failover and failback. Currently, we are using a hybrid cloud solution, and HPE Zerto Software supports multi-cloud environments, making it easy to migrate between on-premises and cloud. Regarding the impact of HPE Zerto Software on our RTOs, we have near-zero RTO, meaning the system must be back online within thirty minutes if we measure the time. It is very quick to recover services. With HPE Zerto Software's near-synchronous replication, we have some CDP protection, so we typically write interceptions along with some asynchronous replication. There is almost real-time replication available.
SaneeshC - PeerSpot reviewer
Sr. engineer at Sify Technologies
Has reduced backup time for large workloads and supports smooth workload migration
Role-based access control and multi-factor authentication are security features available in NetApp SnapCenter. The one-time password comes to our multi-factor authentication tool; we work with Cisco Duo, and that OTP is generated through that tool, which we use to access the device. There are different options through which we can migrate workloads without downtime. The user interface is very easy to handle and not complicated. There are multiple features that make NetApp SnapCenter valuable. In case of any job failure, we get an alert over email. For jobs replicating from site A to site B, we know how long it will take to complete that replication. All that information is available in the console, and there aren't any difficulties or objections that need to be improved.
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Healthcare Company
8%
Computer Software Company
7%
Manufacturing Company
9%
Construction Company
8%
Computer Software Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business92
Midsize Enterprise94
Large Enterprise202
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise12
 

Questions from the Community

What advice do you have for others considering Oracle Data Guard?
Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...
What is your experience regarding pricing and costs for Zerto?
In terms of pricing, I'll not say HPE Zerto Software is very cheap, and I'll not say that whatever features it provides, it's very highly priced. However, there could be room for negotiation on the...
What needs improvement with Zerto?
The documentation is very good. The GUI is kind of an old one. More development on the GUI can be useful for the users.The areas that have room for improvement include the GUI. The other thing is t...
What is your experience regarding pricing and costs for NetApp SnapCenter?
The product team handles the commercial aspects of pricing.
What needs improvement with NetApp SnapCenter?
We have not started much with the automation capability in NetApp SnapCenter. Regarding the integration aspect, I am not certain about its complexity, as this was built by the OEM NetApp team.
What is your primary use case for NetApp SnapCenter?
The major use case for NetApp SnapCenter is that our customer previously used Commvault. For huge VMs with sizes of five TB or 10 TB, taking the file level backup in Commvault took a long time, oft...
 

Also Known As

Zerto Virtual Replication
SnapCenter
 

Overview

 

Sample Customers

United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies
All for One Steeb AG, Accenture
Find out what your peers are saying about HPE Zerto Software vs. NetApp SnapCenter and other solutions. Updated: April 2026.
892,776 professionals have used our research since 2012.