

HPE Zerto Software and NetApp SnapCenter compete in the data protection and disaster recovery category. HPE Zerto Software seems to have a deployment edge due to its ease of use, while NetApp SnapCenter excels in integrated features, which may justify its cost for some buyers.
Features: HPE Zerto Software offers robust disaster recovery and continuous data protection, allowing for flexibility across diverse environments. It provides tools like easy journaling and near-real-time continuous disaster recovery. NetApp SnapCenter emphasizes integrated data protection and management tailored for NetApp storage systems, offering features like instant backup and recovery integrated with VMware, centralized management, and efficient handling of large data volumes.
Room for Improvement: HPE Zerto Software could enhance its data center migration capabilities and user interface for more intuitive navigation. Improving support for larger data loads can also be advantageous. NetApp SnapCenter may need to streamline its setup process, improve support for non-NetApp environments, and offer better documentation to enhance user experience.
Ease of Deployment and Customer Service: HPE Zerto Software provides a straightforward deployment process with a user-friendly setup, promising a quick start for users, along with responsive customer service. NetApp SnapCenter, although beneficial for NetApp environments, involves a complex setup due to its tailored configuration potential, demanding expert support for initial setup and integration.
Pricing and ROI: HPE Zerto Software generally offers a more competitive setup cost, promoting quick adoption by organizations concerned with initial expenditures, while delivering satisfactory ROI over time. NetApp SnapCenter, with a potentially steeper initial investment, provides commendable ROI when its comprehensive NetApp integrations are fully leveraged, proving beneficial for those using the full suite of NetApp ecosystem features.
Before, it was a huge cost. It was several thousand dollars to do a DR test, whereas now, I click a button.
It saves us a lot of time and gives us the ability to perform other DR plans for other systems.
It's not only in the cloud; it's DR as a service, which means that the recovery operations are performed by a dedicated team specializing in this area.
I have never had an issue that was not resolved, and I have never been in a situation where they did not respond.
I would give them a rating of ten because it represents the highest level of support based on the technical knowledge of the support team, response time, and effectiveness of the provided resolutions.
When I open a ticket, I usually get a call within an hour or two.
The support from NetApp is very good, and I would rate it as ten points.
The technical support from NetApp is excellent.
I would rate it a ten out of ten for scalability.
Customers need to follow good engineering practices for optimal product use.
By adding more hosts and installing VRAs on each, tasks can be efficiently managed.
I promptly delete the malfunctioning elements and set them up again to resume replication, ensuring stability.
The ease of use was so good with Zerto that they were able to migrate things much quicker.
It is very reliable.
Even though we have used multiple products in the private cloud, with NetApp, we haven't found any glitches.
If I have 350 objects that I am protecting, I would like Zerto to be able to fire them up in one order, rather than having to manually bring them up in a sequence.
If the host has a lot of VMs on it, there may not always be enough time to relocate all of the VMs from a protection group standpoint to other hosts before the replication appliance that Zerto uses to manage that powers itself down.
If HPE Zerto Software has it built-in where we're going to vCenter and you click on it, it will build the VPG and indicate configuration requirements, that would be amazing.
It should be more user-friendly and easier for customers to use.
If you want a good-quality tool that is robust and does a good job for you, you have to pay a higher price to get that, and Zerto is no different.
However, it can become quite expensive when you start looking at the number of workloads you have in the environment and what you would like to do.
Zerto is easier to set up and use, and it's less expensive.
The product should be free because it is just software to administrate systems purchased from NetApp, which are already expensive.
Zerto offers excellent technical support with responsive and helpful experts.
If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked.
The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick.
The product is very stable and easy to install, which saves a significant amount of time during deployment.
Role-based access control and multi-factor authentication are security features available in NetApp SnapCenter.
| Product | Market Share (%) |
|---|---|
| HPE Zerto Software | 2.1% |
| NetApp SnapCenter | 0.8% |
| Other | 97.1% |

| Company Size | Count |
|---|---|
| Small Business | 92 |
| Midsize Enterprise | 86 |
| Large Enterprise | 194 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 9 |
| Large Enterprise | 12 |
Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.
Unified, scalable platform for application-consistent data protection and clone management. This software simplifies backup, restore, and clone lifecycle management with application-integrated workflows.
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