Observer GigaStor and NetBrain are both leading network performance monitoring tools. Users report that Observer GigaStor excels in providing superior customer support and cost-effectiveness, while NetBrain is recognized for its advanced feature set, making it worth the higher price for many users.
Features: Observer GigaStor is appreciated for its robust data capture and analysis capabilities, allowing for deep packet inspection and forensic analysis. NetBrain stands out for its dynamic network mapping and automation features, which streamline troubleshooting and diagnostics. Users find NetBrain’s features more innovative.
Room for Improvement: For Observer GigaStor, users suggest improvements in scalability and integration with third-party tools. NetBrain users recommend enhancements in stability and performance for large deployments. While both products have specific areas for development, NetBrain’s requests are more focused on performance efficiency.
Ease of Deployment and Customer Service: Observer GigaStor is praised for its straightforward deployment process and excellent customer service support, which is responsive and helpful. NetBrain, while slightly more complex to deploy due to its extensive feature set, also offers good customer support but with slightly longer response times. Users find Observer GigaStor easier to implement out of the box.
Pricing and ROI: Observer GigaStor is considered more cost-effective with a quicker ROI time due to its lower setup costs and robust feature set. NetBrain, although more expensive, is deemed to offer significant ROI for enterprises requiring dynamic mapping and automation, justifying its higher initial setup costs. Users perceive the value of NetBrain’s advanced features to be higher despite the cost.
Managing today’s networks with yesterday’s manual processes is no longer a viable solution. NetBrain’s network automation platform provides actionable insights into your network to help you make better and faster decisions - particularly when you’re troubleshooting, securing, and making changes to the network.
Observer GigaStor is a network analysis tool that comes in a variety of form factors, including rack mount, portable, and virtual. Capable of storing up to a petabyte of traffic for later analysis, GigaStor helps ensure optimal network and application performance.
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