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Netsurion vs Sumo Logic Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024
 

Categories and Ranking

Netsurion
Ranking in Security Information and Event Management (SIEM)
16th
Average Rating
8.4
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (5th), SOC as a Service (3rd), Managed Detection and Response (MDR) (13th), Extended Detection and Response (XDR) (18th)
Sumo Logic Security
Ranking in Security Information and Event Management (SIEM)
19th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
19
Ranking in other categories
Log Management (19th), Security Orchestration Automation and Response (SOAR) (12th)
 

Mindshare comparison

As of November 2024, in the Security Information and Event Management (SIEM) category, the mindshare of Netsurion is 0.3%, up from 0.2% compared to the previous year. The mindshare of Sumo Logic Security is 0.8%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

John-Berry - PeerSpot reviewer
Sep 11, 2023
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
Moole Muralidhara Reddy - PeerSpot reviewer
Mar 26, 2024
Used to store and monitor application logs and VPC flow logs
We are mainly concentrating on networking. We use VPC products and application logs to monitor the genuineness of users who have logged in. We also store and monitor GuardDuty logs to see if someone is trying to access the same server multiple times. We are storing and monitoring WAF logs and GuardDuty logs. If someone faces any issues, we'll receive an email and take action based on it. If someone tries to access one of the applications from a different country, we can search in Google and identify the location of that particular IP address. Sumo Logic Security identifies whether a particular IP address is low, medium, or high risk without the help of Google. We can store logs in CloudWatch, but it is very difficult to search them in CloudWatch. We should know the query in order to do that. Searching for logs with Sumo Logic Security is very easy compared to CloudWatch. We have been using the solution for more than two years and haven't faced any issues with the solution's availability. I would recommend the solution to other users. I would recommend Sumo Logic Security instead of AWS, CloudWatch, or CloudTrail. With Sumo Logic Security, you can capture and see all the logs in a single place. If some issues occur, you can log into the solution and verify all the logs. At an organizational level, we have multiple AWS accounts for different environments. Instead of logging in to all the AWS accounts, you can log in to Sumo Logic Security and verify everything. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If we need to do a search for user lockouts, we can go, search, and find locations where they have been locked out, then keep track of those events, historically."
"What I like most about Netsurion is the level of visibility and reporting."
"The product satisfies our compliance, and thus, all of our auditors. All of the data that we use and store for all security events is required by our auditors to be kept in a central storage location."
"We have also integrated our endpoint security into the Netsurion SIEM. That's important because we have all the events in one place; we don't have to manage them in multiple places. In addition, the embedded MITRE ATT&CK Framework was paramount in our decision to choose Managed Threat Protection because the MITRE Framework is the industry standard for threats."
"The SIEMs and managed service are its most valuable features. We get a weekly report from them which provides a culmination of them combing through millions of events which are triggered across our network every day and minute. Their information security experts basically boil that down to a report which I get emailed once a week. It identifies potential threats and the remediation that I should take to be able to quell those threats."
"The most valuable feature is definitely real-time alerting, especially in situations where someone might attempt to exploit or hack into our network."
"I like EventTracker's dashboard. I see it every time I log in because it's the first thing you get to. We have our own widgets that we use. For the sake of transparency, there are a few widgets that we look at there and then we move out from there... Among the particularly helpful widgets, the not-reporting widget is a big one. The number-of-logs-processed is also a good one."
"The real-time alerting for things such as people getting dropped into a VPN group or the domain admin group — things like that which really shouldn't happen without proper change management, but we all know the reality, they do from time to time — gives me real-time visibility into what's going on."
"With this tool, we provide access to every developer team the ability to find errors, then they come to us and ask for specific help."
"The Log Analytics platform is the most effective. If we cannot find the data in other tools, like email security or NDR, we can fetch those logs in the Log Analytics platform of Sumo Logic."
"We use it to ingest Windows domain controller logs. We use this to monitor if anyone is placed in particular administration groups that potentially shouldn't be. It helps us keep track of people."
"The solution is quite stable."
"It helps a lot because we can troubleshoot issues pretty easily."
"I have no concerns about the stability of the product. I feel it handles the stress we put on it very well."
"Support has been excellent. Sumo Logic's support staff is really good, both their account management staff and direct support."
"Sumo Logic is an easy solution to use. You can set it up very quickly, and it includes a lot of training videos."
 

Cons

"Probably the biggest thing is just: Can I search for this and what's the best way to do it? If I'm looking for two events versus a singular event, I just throw it back at them. They're the experts on it."
"Netsurion's threat detection and response aren't quite mature. I would expect a little more."
"The MITRE ATT&CK framework could be faster when identifying and understanding sophisticated threats. Whenever something happens, we usually get notified a couple hours later."
"I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events. It seems a little kludgy when trying to generate those reports."
"There's always room to improve because there would be no competition if they had a perfect solution. The GUI to perform searches within the product may not be intuitive to a new user."
"I would also like to have a dashboard that I can access anytime to review the real-time data from their website."
"Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings. Usually, it's an individual that wasn't clear in the communication, it's not the process per se. You always have to be able to segregate if the process didn't work or an individual either didn't say the right thing or my people didn't understand what they were being told."
"The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated."
"Sumo Logic Security is expensive, and its pricing could be improved."
"It took a bit of trial and error to get it set up correctly based on everything we had to do. In the end, we had to send everything over HTTP, which was sort of a stop-gap."
"In my opinion, this solution has a steep learning curve and requires practice if users to be able to use this tool very efficiently."
"I would like to see improvement in the user experience when configuring things, ingesting logs, and creating ports."
"From the network segmentation side, there is some discrepancy in log onboarding. The tool needs to improve direct API integrations, login integration, native login integration, etc."
"We would like the ability to drill down into a dashboard and get into deeper levels."
"If you want to up your subscription through the AWS Marketplace, it can be difficult. You can't just go back to the AWS Marketplace, and say, "I want a bigger one now." You have to contact the sales team, then they do it on the back-end. This could definitely be improved."
"If you look at some of the other offerings right now that are available in the market, they do offer APM as well as the product they're offering. I believe Sumo Logic is not there yet. So that's something which I would love to see."
 

Pricing and Cost Advice

"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."
"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."
"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."
"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."
"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."
"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."
"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."
"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."
"The pricing is good. It's not an issue for us."
"The AWS Marketplace pricing is fairly reasonable for what it does. I wouldn't call it expensive, but I wouldn't call it cheap. It is pretty good."
"Pricing has been cheaper than some of the competing tools, like Splunk."
"Purchasing Sumo Logic through the AWS Marketplace was a simple step."
"The only limit to the scalability of the product for us is how much we are willing to pay."
"We chose to go through the AWS Marketplace because it makes it a lot easier when we bill our customers. Rather than having to get multiple different sources of information then correlate a monthly bill for our customers, it is just included in the AWS usage charges."
"I don't pay the bill. I've heard the AWS Marketplace pricing is high, but I like the value."
"The price scaling comes in a bit expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
28%
Government
10%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
16%
Financial Services Firm
11%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?
Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...
What needs improvement with Netsurion Managed Threat Protection?
There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...
What do you like most about Sumo Logic Security?
Sumo Logic Security is a good solution for searching the logs and identifying the issues.
What is your experience regarding pricing and costs for Sumo Logic Security?
Storing logs in Sumo Logic Security is charged GB-wise, which is a little higher than other products.
What needs improvement with Sumo Logic Security?
Sumo Logic Security is expensive, and its pricing could be improved.
 

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker
No data available
 

Learn More

Video not available
 

Overview

 

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Information Not Available
Find out what your peers are saying about Netsurion vs. Sumo Logic Security and other solutions. Updated: October 2024.
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