It's a fantastic product, but there are some things to consider. One is the price. Compared to on-prem solutions, the SaaS model can be expensive. Price is definitely a concern and needs improvement, especially for the Indian market. While it's a fantastic product, it should be more accessible to small and medium-sized businesses (SMBs). Currently, only larger enterprises seem to be able to afford and evaluate it thoroughly. So, pricing can be improved and be more affordable for the Indian market, specifically for SMBs. Another area of improvement is customer service and support. Tenable needs to include support in the pricing/license. Currently, they push clients to get support from partners or channel distributors, who often charge a lot. Even for a simple one-time setup, they may charge three to four lakhs, and then additional annual charges for ongoing support. We have the technical skills to handle basic tasks, but relying on Tenable itself often results in just receiving emails or being redirected back to channel partners. So, support should be bundled with the product cost.
