Nuance IVR vs Voxeo Prophecy comparison

Nuance and Voxeo are both solutions in the IVR Systems category. Nuance is ranked #1, while Voxeo is ranked #9. Nuance holds a 37.3% mindshare in IS, compared to Voxeo’s 2.6% mindshare. Additionally, 100% of Nuance users are willing to recommend the solution.

Nuance IVR

Read 1 Nuance IVR review

589 Views
513 Comparison Views

100% willing to recommend

Voxeo Prophecy

41 Views
33 Comparison Views

Nuance IVR

Voxeo Prophecy

Categories and Ranking

Nuance IVR

Ranking in IVR Systems

1st

Average Rating

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Voxeo Prophecy

Ranking in IVR Systems

9th

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the IVR Systems category, the mindshare of Nuance IVR is 37.3%, up from 32.3% compared to the previous year. The mindshare of Voxeo Prophecy is 2.6%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IVR Systems

Featured Reviews

it_user1014

CTO at a tech company with 51-200 employees

The most complete and effective voice recognition offering

* One of the most accurate voice recognition technologies, including adaptability both for dialect and lexicon. * The lexicons are well developed by the industry, especially travel and financial services. * Implementation had few issues and technical product support was strong.…

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

Insurance Company

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Comparisons

NICE CXone vs Nuance IVR

Compared 45% of the time

Genesys Voice Platform vs Nuance IVR

Compared 43% of the time

Cisco Unified Customer Voice Portal (Unified CVP) vs Nuance IVR

Compared 12% of the time

More Nuance IVR Competitors

No data available

Also Known As

No data available

Prophecy

Learn More

Nuance

Voxeo

Overview

Creating a positive opinion of your company means making it easy for customers to get what they need. With Nuance IVR, your callers will feel like they're talking with their very own personal assistant.

Prophecy is an industry-leading communications platform that makes it easy for companies to interact with customers in ways that improve service, drive sales, and lower costs.

Sample Customers

Home Credit Bank, Acer America

Zenith American Solutions, T-Mobile Netherlands, T-Mobile Austria, T-Mobile Czech Republic, T-Mobile Poland, Swisscom, Northern Ireland Electricity

See our list of best IVR Systems vendors.

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