OneTouch AT Network Assistant vs Wireshark comparison

OneTouch AT Network Assistant

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98% willing to recommend

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Executive SummaryUpdated on Jul 11, 2024

Wireshark and OneTouch AT Network Assistant compete in the network analysis tools category. OneTouch AT Network Assistant appears to have the upper hand due to its advanced features which users believe justify the cost.

Features: Wireshark: Powerful packet analysis capabilities, wide range of protocol support, and deep packet inspection. OneTouch AT Network Assistant: Comprehensive diagnostic tools, ease of use, and faster troubleshooting with a user-friendly interface.

Room for Improvement: Wireshark: Users request a more intuitive interface, enhanced reporting features, and advanced integration capabilities. OneTouch AT Network Assistant: Suggestions include better integration with other tools, additional training resources, and more detailed documentation.

Ease of Deployment and Customer Service: Wireshark: Relatively straightforward deployment, but requires advanced technical knowledge; customer service receives mixed reviews. OneTouch AT Network Assistant: Easier to deploy with superior customer support.

Pricing and ROI: Wireshark: Free, making it highly cost-effective with solid ROI for small to mid-sized businesses. OneTouch AT Network Assistant: Higher initial investment considered worth the cost due to its efficiency and robust feature set, leading to satisfactory ROI for larger enterprises.

To learn more, read our detailed OneTouch AT Network Assistant vs. Wireshark Report (Updated: March 2025).

OneTouch AT Network Assistant vs. Wireshark

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Helped 845,712 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OneTouch AT Network Assistant

Ranking in Network Troubleshooting

12th

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Wireshark

Ranking in Network Troubleshooting

3rd

Average Rating

9.0

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Network Troubleshooting category, the mindshare of OneTouch AT Network Assistant is 2.5%, up from 2.3% compared to the previous year. The mindshare of Wireshark is 13.2%, up from 12.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Troubleshooting

Featured Reviews

JamesStout

IT Director at JVS Consulting

It's a simple entry-level tool that's easy to set up, but it has some limitations on speed and IP targets

OneTouch is an entry-level testing tool that's coming to the end of its life, I believe, so it has limitations. For example, it can only test up to 1 gig of network speed. It would be helpful if they increased that to 10 gigs. It is also limited in the number of IP targets you can test. If you want to test how many hops or different sites, you should be able to hit a test button and say, "Right then, test these 20 IP addresses to see if I can reach them." It only does up to 10. Most of NetAlly's other devices, like the G2, can do unlimited addresses.

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Vijay Duggal

Network Specialist at Squarepoint Capital

Provides detailed traffic analysis and helps troubleshoot issues

There is a disadvantage when it comes to sampling intervals. While the solution supports sampling as fine as one millisecond, it requires a copy at that interval. My Python script allows me to achieve a granularity of up to ten microseconds, but I can't go beyond that. When dealing with provisioning on both issues, it would be beneficial if I could go down to the microsecond level, if not the nanosecond. Additionally, I've heard from a colleague that Wireshark might be less effective in the voice domain.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"OneTouch is easy to set up. You just plug it in, enter your details, and off you go. It only takes a few minutes as long as you've got Link-Live access or network access."

"The transmission and reception issues are valuable."

"Packet-capture files can be hard to use due to their size. Wireshark has a tool called tshark that can parse the files with out opening them so that you can take large captures, say 2-10GB, and return only relevant information."

"The filter option provided by Wireshark is its most valuable feature...Scalability-wise, I rate the solution a ten out of ten."

"Wireshark's best features are that it lets us see what traffic is in the network and what data should be encrypted."

"The product is simple to implement."

"The initial setup is simple."

"Wireshark saves a lot of time, especially with network troubleshooting."

"I find Wireshark a very useful tool. Its best feature is that it allows me to deeply understand what's going on at the packet level, as well as any adverse signatures that I can analyze. When I need to create an IPS rule, I need to check the traffic deeply to get more insights about the actual traffic, what's the name of certain flags, etc., and I'm able to do all that through Wireshark. The tool is also user-friendly."

More Wireshark pros

Cons

"It is also limited in the number of IP targets you can test. If you want to test how many hops or different sites, you should be able to hit a test button and say, "Right then, test these 20 IP addresses to see if I can reach them." It only does up to 10. Most of NetAlly's other devices, like the G2, can do unlimited addresses."

"Its user interface was a little less friendly. They can make its user interface a little bit more friendly. It is for technical people, and most of the technical people would be able to figure it out, but it would be good to improve its user interface. They can maybe build artificial intelligence into it. Currently, it takes a lot of manpower to analyze and dissect all the data."

"I would like to see Wireshark improve the ease of application of the command. The command is very powerful, but not easy to apply."

"We'd like to be able to extract the output into an Excel table."

"It needs the ability to follow multiple interfaces for specific traffic from different network zones/virtual networks. It would help to understand how any packet is going through the network."

"I would like better control of bandwidth from the service provider."

"The solution has a steep learning curve. There are so many filters and features that are frequently being updated, it takes research, experience and familiarity to be able to use them. It could be a lot more user-friendly."

"The system could be improved upon by adding a better and more powerful data processing engine."

"Big trace files (more than 1,000,000 packets) can be slow, but then you can use "TraceWrangler" (also free) to help with slicing and dicing the data."

More Wireshark cons

Pricing and Cost Advice

Information not available

"This is an open-source product that can be used free of charge."

"It is an open-source solution."

"I've never personally had to pay for it, making it a highly valuable internet resource that's accessible for use. While they offer some paid versions, our firm has utilized the free version for the past three years."

"The solution is open source so is free."

"Wireshark is an open-source product, so it's free to use."

"It is free."

"We're using the free version of Wireshark."

"Wireshark is free software, so you can download it and use it for free with no licensing fees."

More Wireshark pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

University

12%

Computer Software Company

11%

Government

10%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Wireshark?

The GUI is easy to use.

See all answers

What is your experience regarding pricing and costs for Wireshark?

Wireshark is priced at a medium range, not too high, not too low. The pricing could be more flexible, and they might make it more expensive. That said, compared to other products, it is competitive.

See all answers

What needs improvement with Wireshark?

The speed of the Internet could be improved, especially its performance. Performance can sometimes be a challenge due to numerous factors.

See all answers

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Product Reports

OneTouch AT Network Assistant

Download OneTouch AT Network Assistant product report

Download Wireshark product report

Overview

The OneTouch AT Network Assistant is an automated All-in-one network tester for Ethernet and Wi-Fi troubleshooting and performance validation. The OneTouch AT troubleshoots desktop SIP/SCCP based VoIP problems in real-time with inline call monitoring, logging, and scoring. The OneTouch AT can automatically discover Wi-Fi devices and key device properties, including new 802.11ac access point and clients.

NetAlly

Wireshark is the world's foremost network protocol analyzer.

Sample Customers

Disney, Carnival Cruise Line, Solarity Credit Union, Del Monte Foods, Lung Bioengineering, Peterbilt Motors Company,Port Angeles School District, Philips Healthcare, Denver University

Comversion, ADP, Talbots

OneTouch AT Network Assistant vs. Wireshark