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Oracle Business Intelligence Cloud Service vs Tungsten Insight comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Business Intelligenc...
Ranking in BI (Business Intelligence) Tools
27th
Average Rating
7.2
Reviews Sentiment
8.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Tungsten Insight
Ranking in BI (Business Intelligence) Tools
48th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
Process Mining (17th)
 

Mindshare comparison

As of April 2025, in the BI (Business Intelligence) Tools category, the mindshare of Oracle Business Intelligence Cloud Service is 0.5%, up from 0.4% compared to the previous year. The mindshare of Tungsten Insight is 0.1%, down from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools
 

Featured Reviews

AP
Highly scalable with very good configuration, customization, and migration
Technical support assists us all the time and has a good response time depending on the case or severity. For a severe issue, support helps us a lot and continues to coordinate until our issue is resolved. Severe issues are ranked as a three or four technical level. Responses depend on the technical level, the questions asked, and what we discuss regarding the issue. The support person you get plays a role but overall the support team is excellent. Support is rated a eight out of ten.
reviewer2005506 - PeerSpot reviewer
Great reporting and customizations with good reliability
A lot of the improvement is not so much the product as it is how it's deployed; it's about mapping against what you need to improve your processes, whether it's the Kofax kind of shows in the IDP. You've got process orchestration, extraction and robotic process automation, process orchestration, and then mobile. Tracking what you need out of those, either all five together or one of those separated out, is usually what's more critical. They do add capabilities to the tool. However, from our perspective as a consulting organization, the real key is whether you are getting the data you need to improve your process or if your reporting is not providing you with the desired information you need to improve your processes. If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its ease of use and the ability to drill down into detail are the most valuable. Executive dashboarding features are the most commonly used ones."
"The most valuable features are user-friendly and self-service tools. Users can define their reports based on available data sets, with multiple dimensions and slide and dice data capabilities."
"The solution effectively integrates with third-party products."
"Initial setup was straightforward."
"It provides the ability to design applications directly."
"The initial setup is straightforward."
"You can easily customize reporting to pull the fields that interest you."
 

Cons

"Quality of support varies."
"The dashboard could be improved and include additional features."
"When looking at web-based BI or cloud-based BI vendors, there should be abilities for power users to build deep analysis. If they are not data science tools, they are not for power users."
"In terms of data modeling, it could be simplified. Sometimes, it seems complicated. Also, the response time for data set refreshes could be faster to enhance the user experience."
"If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing."
"It would be ideal if there were some standard forms that could be customized."
"The initial setup is complex and would be difficult to carry out without any training."
 

Pricing and Cost Advice

"The solution's pricing is reasonable compared to other products."
"Oracle products are always going to be on the higher end of your price scale. You have to kind of accept that going in."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
13%
University
8%
Healthcare Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about Oracle Business Intelligence Cloud Service?
The most valuable features are user-friendly and self-service tools. Users can define their reports based on available data sets, with multiple dimensions and slide and dice data capabilities.
What needs improvement with Oracle Business Intelligence Cloud Service?
In terms of data modeling, it could be simplified. Sometimes, it seems complicated. Also, the response time for data set refreshes could be faster to enhance the user experience. In future releases...
What is your primary use case for Oracle Business Intelligence Cloud Service?
We are using this intelligence for management reporting and analysis. We have certain KPIs and dashboards derived from Oracle Cloud Analytics. We also use OBIA for reporting and analytics with tran...
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Also Known As

No data available
Kofax Insight
 

Overview

 

Sample Customers

Grant Thornton, FORTH, Anthem
Infosys,HMI, krungsri, Cegeka
Find out what your peers are saying about Oracle Business Intelligence Cloud Service vs. Tungsten Insight and other solutions. Updated: April 2025.
846,617 professionals have used our research since 2012.