Oracle Mobile Field Service vs Siebel Handheld comparison

Oracle Mobile Field Service enables customer service agents to access and update key information via both hand-held and laptop devices. While offline, agents can access complete customer, product, and service request data; manage schedules; order spare parts; record material, costs, and labor; and enter counter readings. Benefits include improved service levels, reduced service costs, faster billing cycles, and optimized inventory levels.

Siebel Handheld extends Siebel Enterprise Applications to users of Windows Mobile Devices. Mobile Devices market is rapidly expanding, and with that more and more CRM users demands rich application functionality in their mobile devices wherever and whenever, in order to improve productivity.