Oracle Mobile Field Service vs Siebel Wireless comparison

Oracle Mobile Field Service enables customer service agents to access and update key information via both hand-held and laptop devices. While offline, agents can access complete customer, product, and service request data; manage schedules; order spare parts; record material, costs, and labor; and enter counter readings. Benefits include improved service levels, reduced service costs, faster billing cycles, and optimized inventory levels.

Siebel Wireless brings together wireless communications, the Internet, and Siebel Business Application content to allow organizations to communicate with customers, partners, and employees through a wireless channel.