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Proofpoint Insider Threat Management vs Symantec Privileged Access Manager comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Proofpoint Insider Threat M...
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
6
Ranking in other categories
User Activity Monitoring (3rd), User Entity Behavior Analytics (UEBA) (7th), Insider Risk Management (4th)
Symantec Privileged Access ...
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
Privileged Access Management (PAM) (15th)
 

Mindshare comparison

Proofpoint Insider Threat Management and Symantec Privileged Access Manager aren’t in the same category and serve different purposes. Proofpoint Insider Threat Management is designed for Insider Risk Management and holds a mindshare of 10.3%, down 17.8% compared to last year.
Symantec Privileged Access Manager, on the other hand, focuses on Privileged Access Management (PAM), holds 1.9% mindshare, up 1.5% since last year.
Insider Risk Management Mindshare Distribution
ProductMindshare (%)
Proofpoint Insider Threat Management10.3%
Varonis Platform11.8%
Microsoft Purview Insider Risk Management10.1%
Other67.8%
Insider Risk Management
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
Symantec Privileged Access Manager1.9%
Idira Privileged Access Manager8.6%
Safeguard by One Identity4.3%
Other85.2%
Privileged Access Management (PAM)
 

Featured Reviews

reviewer1271289 - PeerSpot reviewer
Cyber Security Leader at a tech services company with 201-500 employees
Good value, easy to use, and easy to deploy
In terms of what can be improved, that is a question I think the end users can tell you better. I'm not the end-user for this system. However, I can say that it needs to be more scalable. I think they already have a good value proposition in terms of being a hybrid model, and the reporting is okay, as well. It could have better integration with other SIEMs, but this integration has to come from the SIEM side, not ObserveIT.
Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Secure management of sensitive servers and seamless applications with direct linking
The credential injection feature is highly valued, particularly for RDP sessions. A majority of customers use it for RDP, and a couple for Linux servers. The broader capabilities, including access to multiple systems, web-based applications, and clustering, have never posed an issue. The threat analytics aspect is also a robust feature that analyzes all pertinent information.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customer Service: The ObserveIT professional services team has been excellent, extremely engaged and genuinely concerned with our success."
"Record videos that have a very small file size Management interface is very convenient and intuitive"
"Meta data search Alert generation."
"All my clients are very pleased with this product as it helps them to keep track of what partners and employees are doing on the servers."
"ObserveIT is small, easy to use, easy to deploy, and is not complicated, so it's more generally suited for only SMBs. It's a good value with a cheaper price."
"It resolved security issues of the organization by providing audit reports and records to our customers."
"Overall, it gives a consistent and really good return on investment."
"Password Management and Session Recording. The simplicity and ease that it is to be up and running out-of-the-box is very much appreciated."
"CA PAM is working well for us."
"CA PAM has session recording, which is a very valuable feature."
"According to the users who have actually used CyberArk and CA PAM, they have said that CA PAM is ten times easier to use and manage."
"When we started analyzing different products, CA was really good."
"The most important feature is that we do not need to know the passwords any more; just having access to the end point; and that it’s easy to manage users and the account."
"If I remember correctly, it was the two factor authentication, and the single most important capability was it supported PIV and CAC as one of the two factors."
"The agent-based credential management solution allows clients to programmatically use the agent to collect passwords during runtime from Symantec Privileged Access Manager."
 

Cons

"ObserveIT is not scalable and it's not for the medium to large corporations. It's for the smaller environments. For the larger corporations, we have other scalable solutions."
"The tool is still not providing records of tunnels established - we would like to see it in future versions."
"OCR capability, support for Mainframe, Ticketing and Incident workflow."
"Ticketing and issue management. Based on the new system, one needs to go through the sales people."
"I had some problems with an instance of ObserveIT in a Proof of Concept, when I installed ObserveIT with an SQL Express instance and the DB used all provisioned space."
"There were some issues with stability. From what I remember, people would complain that every 30 minutes to an hour or so, their connection would drop and they'd have to reconnect, but it wasn't clear whether that was a problem with the network we were working on or whether that was a problem with Privileged Access Manager."
"When there are new patches or upgrades, they need to test the new release well so it will not break the functional parts."
"Reporting. It's difficult to locate the reports, there are limits on what reports can be run from the GUI, and the report formats are lacking."
"The cons are that you are rarely (if ever) able to talk to a technician when calling support."
"Recent releases need improvement in webpage management. For instance, navigating through a webpage that acts like a wizard, where I proceed to the next page and enter more information, is not handled well by the system."
"The live session recording is still not in the features."
"An improvement for this solution is that it should not be constantly based on user name and password. There should be a condition to edit and update your username."
"I wouldn't recommend this solution because the support isn't good, and the response time isn't good."
 

Pricing and Cost Advice

Information not available
"Cost-wise, CA was better compared to others in the market. ​"
"It is more expensive than other solutions on the market."
"It is reasonably priced."
"Don’t go with an agent model. Don’t go with a model that has you buying a thousand different parts. Go with PAM that gives you everything, or you’ll just be paying costs of implementing another tool that PAM would have just given you up front."
"Appliances are relatively cheap, don’t skimp. Make sure you have redundancy, high availability, and enough appliances to manage the concurrent workload."
"The licensing is simple and scalable."
"Pricing is fair compared to other top vendors."
"They offer per-device, per-user, or monthly and yearly licensing models."
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Top Industries

By visitors reading reviews
Construction Company
10%
Manufacturing Company
8%
Performing Arts
8%
Media Company
8%
Outsourcing Company
20%
Construction Company
12%
Manufacturing Company
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise30
 

Questions from the Community

Looking for recommendations and a pros/cons template for software to detect insider threats
In addition to responsesfrom Xavier Suriol and reviewer1324719, also consider ObserveIT from Proofpoint.
Looking for recommendations and a pros/cons template for software to detect insider threats
Hello All,I hope you had a merry Christmas.In this case it is as simple as it is.Just take Proofpoint ObserveIT - many companies in the public and financial sector have been using it for years.By ...
What is your experience regarding pricing and costs for Symantec Privileged Access Manager?
Due to the nature of the solution, it is hard to gauge, but compared to competitors, the pricing is very good. I would rate it as an eight and a half out of ten.
What needs improvement with Symantec Privileged Access Manager?
Recent releases need improvement in webpage management. For instance, navigating through a webpage that acts like a wizard, where I proceed to the next page and enter more information, is not handl...
What is your primary use case for Symantec Privileged Access Manager?
With the customers that I have so far, I help them broker RDP sessions to sensitive servers, particularly those that manage aspects like physical access. I have also done it for backend databases, ...
 

Also Known As

ObserveIT
CA PAM, Xceedium Xsuite, CA Privileged Access Manager
 

Overview

 

Sample Customers

Coca Cola, Allianz, Premiere League, Xerox, AIG, Cigna, Starbucks, Revlon, Toshiba, Nissan and more.
NEOVERA, Telesis, eSoft
Find out what your peers are saying about Varonis, Microsoft, Dtex Systems and others in Insider Risk Management. Updated: August 2026.
914,889 professionals have used our research since 2012.