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Pypestream vs Salesforce Community Cloud comparison

Pypestream and Salesforce are both solutions in the Community Platforms category. Pypestream is ranked #5, while Salesforce is ranked #1 with an average rating of 9.0. Pypestream holds a 6.3% mindshare in CP, compared to Salesforce’s 18.8% mindshare. Additionally, 100% of Salesforce users are willing to recommend the solution.
Pypestream
  • 30 Views
  • 14 Comparison Views
Salesforce Community Cloud
Read 2 Salesforce Community Cloud reviews
  • 484 Views
  • 52 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Pypestream and Salesforce Community Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, Zendesk, Sprinklr and others in Community Platforms.

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To learn more, read our detailed Community Platforms Report (Updated: December 2024).
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Community Platforms
December 2024
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Helped 824,067 peers since 2012
 

Categories and Ranking

Pypestream
Ranking in Community Platforms
5th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Salesforce Community Cloud
Ranking in Community Platforms
1st
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Digital Experience Platforms (DXP) (3rd)
 

Mindshare comparison

As of December 2024, in the Community Platforms category, the mindshare of Pypestream is 6.3%, down from 10.5% compared to the previous year. The mindshare of Salesforce Community Cloud is 18.8%, down from 34.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Community Platforms
 

Featured Reviews

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Julio Divietro - PeerSpot reviewer
Helps us with sales management of customer life cycles with good business intelligence
Our primary use case for the solution is sales management of customer life cycles. We deploy the solution on cloud The stability and ease of use are valuable. Additionally, the granularity of the tool provides a great experience because of the several variables we can manage during the process.…
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824,067 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Computer Software Company
14%
University
11%
Manufacturing Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

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What do you like most about Salesforce Community Cloud?
All the business intelligence included in the tool gives more information about the cycle of the sales stage.
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What needs improvement with Salesforce Community Cloud?
The user interface of the screenshots feature is a little bit old and hasn't been updated for a long time.
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What is your primary use case for Salesforce Community Cloud?
Our primary use case for the solution is sales management of customer life cycles. We deploy the solution on cloud.
See all answers
 

Comparisons

No data available
No data available
 

Product Reports

Buyer's Guide
Community Platforms
December 2024
Pypestream reportDownload Pypestream product report
Buyer's Guide
Community Platforms
December 2024
Salesforce Community Cloud reportDownload Salesforce Community Cloud product report
 

Learn More

Pypestream
Salesforce
 

Overview

Pypestream is a customer engagement solution founded to help enterprises establish a trusted direct to consumer relationship. We provide a two-way persistent connection via private messaging with AI-backed conversational experiences, or “pypes”. Pypestream digitally transforms and automates customer service, marketing & promotions, and business to employee engagements across a variety of industries.

Salesforce Community Cloud, a social platform, that connects and collaborate with customers, partners, and employees. Build a community for everyone critical to your business ecosystem, from agencies, vendors, and suppliers, to patients, job applicants, and even retail locations. Community Cloud employs Salesforce's Chatter social CRM platform for chat and screensharing, allowing users to exchange data and images in real time throughout an ongoing conversation. The platform supports customer relationship management (CRM) and provides channels for customers to find information and communicate with other customers. The console also includes a "Buy" button to enable e-commerce.
 

Sample Customers

Solera, Sling TV, EY, TriWest Healthcare Alliance, Lincoln Center, Patients & Purpose, Insurance Thought Leadership
Brown-Forman, GE Aviation, Pernod Ricard, Toyota, Virgin America, GE, IAVA
Buyer's Guide
Community Platforms
December 2024
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Find out what your peers are saying about Salesforce, Zendesk, Sprinklr and others in Community Platforms. Updated: December 2024.
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We monitor all Community Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.