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What are Community Platforms?

Community Platforms solutions mindshare

As of January 2026, in the Community Platforms category, the mindshare of Sprinklr is 14.5%, down from 16.1% compared to the previous year. The mindshare of Salesforce Community Cloud is 18.8%, up from 17.7% compared to the previous year. The mindshare of Zendesk is 15.2%, down from 17.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Community Platforms Market Share Distribution
ProductMarket Share (%)
Salesforce Community Cloud18.8%
Zendesk15.2%
Sprinklr14.5%
Other51.5%
Community Platforms

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Community Platforms experts

BharatR - PeerSpot reviewer
Product Marketing Manager at a educational organization with 201-500 employees
JohanSkibdahl - PeerSpot reviewer
CEO at Etcetera Networks
Calvince Okello - PeerSpot reviewer
Customer Success Lead at Power Financial Wellness, Inc
Jairo Vega - PeerSpot reviewer
Technical Support Engineer/ QA at a computer software company with 11-50 employees
Ahmed Nassar - PeerSpot reviewer
Sr. Atlassian Consultant at Spectrum Group
Michelle Epperson - PeerSpot reviewer
Territory Sales Trainer N. Illinois & Wisconsin at Colonial Life
Dimitri Cooper - PeerSpot reviewer
Project Manager III at City of Union City Government
reviewer2784909 - PeerSpot reviewer
Manager, Production Services at a tech services company with 51-200 employees

Community Platforms Q&As

Read answers to top Community Platform questions. 879,477 professionals have gotten help from our community of experts.