Lithium is an integrated platform for social media management, sets for marketing and customer service, that combines Social Publishing that manages entire social strategy with a single tool and boost engagement by publishing the right content at the right time, driven by Klout data and Social Response feature that responds to inquiries on social networks in seconds and provide private and trusted customer care in real-time, regardless of channel.
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As of November 2024, the mindshare of Lithium in the Social CRM category
stands at 1.4%, down
from 2.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.
