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Quest Foglight for APM [EOL] vs Workspace ONE Intelligence comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Quest Foglight for APM [EOL]
Average Rating
8.0
Number of Reviews
22
Ranking in other categories
No ranking in other categories
Workspace ONE Intelligence
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (50th), Mobile APM (6th)
 

Featured Reviews

it_user124704 - PeerSpot reviewer
We evaluated other options including BMC, but chose Foglight for it's notifications & the ability to review the history.
The upgrade process could use some fine tuning. I have done an upgrade of the system as well as added\updated agents, and sometimes that process is a bit cumbersome, and does not go as planned. The JAVA monitor agent also definitely could be more streamlined in terms of monitoring and updating. Also they could use an easier method of 'archiving' data that you do not need necessarily as well as updating agent monitor thresholds. As an update to this, we recently went through an upgrade and went to a newer version (Foglight 5.6.11.3). I would have to say the upgrade process was much better more seamless than previous upgrades. The only item\s that were an issue were the Java EE cartridges for monitoring our Java Weblogic instance. But even that was more straight forward than previous upgrades. Since we will be upgrading to a newer ERP version next year, I will review and update this post to see what if any changes were needed (Cartridge, FMS, Agents) to continue monitoring our new ERP version/release.
Muhammad JunaidJawed - PeerSpot reviewer
Helps to find devices that are lost but improvement is needed in mapping
The tool's deployment is easy. There are lots of documents and support available online. I help deploy Workspace ONE Intelligence. It's not hard to deploy since we've done it many times. We use the on-premises solution now. Basic deployment takes one day, but adding features like tunneling takes an extra day. The main challenge is network connectivity. The documentation is good and available online.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Sometimes we can solve problems before they occur."
"Intuitive, Single-pane-of-glass dashboards for real-time statistics and long-term statistics for capacity management and in-depth analytics"
"Real time database monitoring and alerting are valuable."
"At a glance I can easily see what is going on with all of my VMware ​environments, including top consumers of resources."
"Infrastructure Monitoring and End User Monitoring are the product’s most valuable features to me."
"Capacity on database and file servers. I found the algorithms to forecast growth and concerns particularly intuitive."
"The ability to track performance of an application or application suite over time is extremely valuable to our business partners and for our application development team with near real time results."
"It provides a history of the activities on our SQL servers."
"The tool's most valuable feature is its tunneling capability. It is good for inventory, encryption, device location, and kiosk mode. If a device is lost, you can find it. We integrated it with a third-party tool for one-time passwords and two-factor authentication. The user-friendly interface makes device management easy."
"Integration is also very easy."
 

Cons

"I think installation and setup needs little more improvement especially when you are installing with external database."
"They need to improve the stability of FxM and FxV."
"SQL agents often failed but again this may have been addressed in future versions."
"It needs a more intuitive way to create and implement custom "Cartridges" to be deployed through out a Federated environment."
"I would perhaps like to see more SSMS connections."
"We are running a Webmethods stack (Software AG) and Foglight is unable to instrument. We are in a POC with Dynatrace and it was able to instrument with little effort."
"My only complaint from Foglight for monitoring is that you only get a plot for five minute average for metrics like CPU and Memory, on the application side I can see metrics more quickly at 15 seconds for metrics like active sessions, heap. I would like to see the same for CPU and memory."
"Being able to incorporate other bespoke monitoring into Foglight would have made the tool even more useful."
"One area for improvement is location mapping - it uses Bing Maps instead of Google Maps, which isn't always up to date. Device enrollment can also be challenging, especially for older devices that need a factory reset."
"Windows devices management needs improvement."
 

Pricing and Cost Advice

"Since the product split – the licensing is a bit more complex."
"I recall it being a very expensive solution relative to function and stability."
"Foglight can be expensive I would go with the pricing at a three year deal."
"The price is expensive for us."
"The solution is cost-effective. Workspace ONE Intelligence is neither cheap nor expensive. Compared to other tools like MaaS360, it Is more cost-effective. It costs about seven dollars per user, while others might cost $50—a big difference."
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Questions from the Community

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What needs improvement with Workspace ONE Intelligence?
Challenges are so many challenges out there. Windows devices installment in Workspace ONE Intelligence and Windows devices management needs improvement. I don't see any new AI features, and I would...
 

Also Known As

Foglight, Dell Foglight
Apteligent, Crittercism
 

Overview

 

Sample Customers

Anji Automotive Logistics, Unimat, Priceline.com
AT&T, Bloomberg, CNN, Experian, Fox, JC Penny, Urban Outfitters, Nokia, Lutron, NASCAR, T-Mobile, Urban Engines, Microsoft, Lego
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