Red Canary and ThreatLocker Cyber Hero MDR are prominent players in cybersecurity. ThreatLocker Cyber Hero MDR seems to have the upper hand with its comprehensive feature set, propelling its value at its price point.
Features: Red Canary offers effective endpoint detection and response, seamless integration with EDR software like CrowdStrike and Carbon Black, and real-time alert reviews. It also provides automation for processes like MITRE ATT&CK, streamlining security operations. ThreatLocker Cyber Hero MDR is noted for its ringfencing capability, ensuring enhanced security by restricting unnecessary application actions, near-immediate detection of security threats, and a robust application allowlist which permits only IT-approved software to run.
Room for Improvement: Red Canary could enhance its analytics to provide deeper insights and improve customization of its security playbooks for varied threats. It also needs to extend its range of integration with more third-party tools to widen compatibility. In comparison, ThreatLocker Cyber Hero MDR requires better user interface navigation, simplified policy management to decrease complexity for users, and improved documentation for more straightforward deployment.
Ease of Deployment and Customer Service: Red Canary provides a seamless deployment experience with excellent customer support, simplifying the setup process. ThreatLocker Cyber Hero MDR, while offering attentive support, demands more time and expertise for deployment, requiring a more hands-on approach which can affect ease of use.
Pricing and ROI: Red Canary offers a lower setup cost, promising substantial value and good ROI. ThreatLocker Cyber Hero MDR, with potentially higher initial costs, justifies its pricing through extensive features that offer significant ROI by bolstering advanced security capabilities. While Red Canary is known for its affordability, ThreatLocker's feature set justifies its cost for buyers seeking advanced security enhancements.
One customer who previously did not have anything like this mentioned having peace of mind, which is invaluable for a business owner.
It saves us from extensive remediation when a compromise occurs and aids in proactive measures before threats arise.
We now have enough to support technicians and bring someone else on board, which we could not do before because we were very inexpensive.
In emergencies, there is an on-call person available to resolve issues immediately.
The senior team at ThreatLocker is also very accessible in case we need any help.
ThreatLocker's support and Cyber Heroes have the absolute best support in the industry, in my opinion, bar none.
The ThreatLocker team has been fantastic, assisting us at every step.
I can onboard a new customer in no time, freeing up time for my team to onboard as many as needed without it taking too much time.
Scalability is great; I would rate it a ten out of ten.
It scales with you.
What's been wonderful about ThreatLocker is when we have found an issue and identified it, the entire team has taken those things seriously and gotten them remediated for us and our clients quickly, and more quickly than I've experienced with other vendors.
I would rate it around nine out of ten.
Red Canary's pricing spectrum may not be ideal for smaller financial institutions.
It is preferred that everything is seen under one tool rather than multiple platforms requiring multiple logins.
The Cyber Hero Support is not as effective as it is portrayed.
From an MDR perspective, the solution can have the ability to ingest logs from other sources, such as M365, firewalls, external sources, and even cloud SaaS-based platforms.
The services are higher priced.
Pricing is a bit high, with a minimum of 50 devices.
We would have been one of the biggest partners in Ireland, so we got pretty good pricing at the start, and it is still competitive.
We have an essential users package where we charge per head, and then we have an advanced security offering that we charge per head, and we've baked ThreatLocker into that advanced offering for our clients.
Red Canary detects threats and attack patterns, allowing us to assess any significant damage caused to the banking environment, particularly if protected data has been damaged or corrupted.
We've seen an 80% to 90% improvement in remediation.
There is a tremendous amount that is helpful, such as their recording, watching the systems, locking down the systems, and their training.
When the update rolled out for version 18, it was able to catch a 3CX Supply Chain attack where a client had downloaded a DLL file that was trying to steal the authenticated Office 365 or authenticated G Suite tokens.
Red Canary Managed Detection and Response (MDR) offers robust threat detection, rapid response capabilities, continuous security monitoring, and seamless integration with existing tools. Valued for its actionable reporting and proactive threat intelligence, it streamlines operations and enhances organizational efficiency and security.
ThreatLocker Cyber Hero MDR provides advanced threat detection and response capabilities, designed to enhance cybersecurity defenses for businesses.
Designed for efficient threat management, ThreatLocker Cyber Hero MDR offers a comprehensive suite tailored to meet cybersecurity demands. Its robust architecture supercharges security operations, protecting against sophisticated threats with precision and reliability. Automation in threat management and response streamlines processes and enhances protection efficiency. This solution is widely recognized for its adaptability to various cybersecurity landscapes.
What are the solution's most important features?ThreatLocker Cyber Hero MDR finds effective use in industries requiring high-level security measures, including finance and healthcare. Its implementation involves integrating with existing infrastructure to offer seamless threat management, with a focus on protecting sensitive data and ensuring compliance with industry standards.
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