We compared UiPath and Robocorp based on our user's reviews in several parameters.
UiPath is praised for its user-friendly interface, extensive automation capabilities, seamless integration, robust security, effective customer service, reasonable pricing, and high ROI. Robocorp, on the other hand, is highlighted for its intuitive interface, reliable performance, efficient customer service, competitive pricing, and positive ROI. However, users mention that Robocorp could improve user-friendly features, stability, error handling, documentation, and customer support.
Features: UiPath is praised for its user-friendly interface, extensive automation capabilities, seamless integration, and robust security measures. On the other hand, Robocorp is valued for its intuitive interface, seamless automation, and reliable performance.
Pricing and ROI: The setup cost for UiPath is described as straightforward and hassle-free, with flexible licensing options. Robocorp, on the other hand, offers a minimal setup cost and a straightforward licensing process, with users appreciating its affordability and ease of getting started., UiPath's ROI is described as substantial, with users mentioning cost savings, increased efficiency, and improved productivity. Robocorp also delivers a positive ROI, with significant time savings and improved productivity reported by users. Both platforms have user-friendly interfaces and seamless integration capabilities.
Room for Improvement: UiPath has room for improvement in terms of user interface, functionality, and performance. Users desire a more intuitive interface and additional features. Robocorp lacks user-friendly features, stability, and better error handling. Comprehensive documentation and improved customer support are also needed.
Deployment and customer support: The user reviews comparing UiPath and Robocorp indicate that there are varying durations for deployment, setup, and implementation phases when establishing a new tech solution. Some users mentioned spending three months on deployment and an additional week on setup for UiPath, while others mentioned spending a week on both deployment and setup for both UiPath and Robocorp., UiPath's customer service and support are highly regarded, with users praising the promptness and effectiveness of the team. Robocorp's customer service is also highly praised, emphasizing the understanding and helpfulness exhibited by their team.
The summary above is based on 325 interviews we conducted recently with UiPath and Robocorp users. To access the review's full transcripts, download our report.
"The price is good."
"As a developer, I found it easy to integrate third-party applications with Robocorp. I have previous experience with Selenium, and I found the Robocorp framework to be accessible because it uses Python and Selenium keywords."
"It's easy to deploy bots via the API helper in Control Room. Robocorp's debugging features are also robust. It shows you a lot of data."
"I like the fact that it's very fast. The processing speed is good, and that's what matters to me. I also like that we don't have to bother with the infrastructure setup. We don't have to care about the status of the data set, as I believe the local group will provide it. We don't care about the licensing model. We only have to care about how long we are using it."
"I have worked with UiPath and Automation Anywhere previously. Robocorp offers an improved development style and support as well as flexibility of its tools. You can easily develop custom libraries in Robocorp."
"It offers high scalability and enables automation in ways that haven't been possible before."
"The product has a valuable business process automation feature."
"It supports Python runtime because of that, runtime also improves."
"I have used the UiPath Academy courses. I'm a certified developer. I didn't know UiPath at all. I went through the Academy and trained myself. When I brought in new developers, I had them do modules and I sometimes go visit them. From the user's perspective, people are happy that they don't have to do certain tasks that they didn't like to do. I only have one of those bots where I have a group of people that prefer the way they've always been doing tasks, but that's more of an organizational thing. I'm seeing across the enterprise with other folks that they're very happy to have this. They are putting more use cases in, and the frontline workers are bringing in use cases. Of course, we need to vet a lot of those so that we get enough bang for the buck, but we're finding a lot of adoption across, up, and down the whole scale so far."
"The scraping for data extraction is very important. There is also a connection with all Microsoft tools, like Outlook, Excel, Word, et cetera. And OCR, the Document Understanding feature, is important because we have clients that ask us to read data from scanned documents."
"We like using the prebuilt AI models in UiPath rather than creating our own AI models. We also found the UiPath Community very good."
"The solution is quick and easy to implement. It's fairly easy, and it means clients don't have to get IT involved."
"It offers me various benefits such as AI capabilities and works very well for me on all types of processes. It makes our tasks easy and provides accurate results."
"UiPath is a no-code automation tool that saves me a lot of time when developing workflows."
"UiPath is user-friendly, meaning even without coding knowledge, we only need basic logic understanding."
"The most valuable aspect is its ease of use."
"The standard libraries in Robocorp should be more advanced."
"We would also like an integrated PDF reader and better integration with custom solutions. The built-in Excel customization is limited, but we can still accomplish what we want using Python. We must rely on Python to customize processes in Robocorp. I don't know about the latest IDE from Robocorp, but the old one doesn't have a lot of activities."
"We use the latest version of the process studio and it takes up a lot of CPU storage. In our case, this has been up to 14 GB of storage."
"An additional feature I'm looking for in Robocorp is SAP automation."
"I don't like the complexity of deployment."
"It would be better if it were more user-friendly for non-technical users. It would be better if they had some drag-and-drop features to create logic."
"The platform's documentation could be better."
"There are certain libraries in Python, such as those dealing with PDF automation and word files, that require the presence of certain external dependencies in the environment to be successfully used."
"We're actually looking into a document to understand the use case. It's essentially car titles, and we're struggling. We've used several different OCR engines to try to train the model and try to improve it. For us, a little more direction on how to actually achieve this would be useful. We've been struggling for a couple of months now trying to get it working and getting it to the level we need it."
"One of my biggest frustrations with UiPath is that they're constantly changing the underlying technology and adding features, so you're not always in a stable state. You're looking at the next shiny thing, and that distracts us from our initiative. Because we work with the government, we must go through the security assessment process each time they change something. We have to pay the costs associated with reviewing their infrastructure."
"There is a bit of a learning curve to the solution because it is like coding."
"The vendor can improve the solution by building up the BA path included in the UI Academy courses. There's too much focus on development, but not enough on BAs, scrum masters, and project managers alike."
"Citrix and email automation could be improved. We can use the features, but the accuracy isn't 100 percent."
"It would be nice to have the possibility to change the values in the middle of the debug. For example, I am debugging a process, and I write at a place. The value of that level is one, but I want to see the results of it if I change it to two. It does not seem possible in UiPath. It is possible in other software, but in UiPath, it is not yet possible."
"Stability looks good except that we see that when we run the bot sometimes somewhere in the middle it fails. It will recovers, but I don't know why and can't answer to my customers why. I don't know if something can be done to eliminate the failing piece. I don't know whether it is a stability issue, but it should be handled in future."
"They could provide much more premium, quicker customer service. I'm from India and the customer support team is elsewhere. There's a time difference and, whenever I post a query or ask them for help, the response is delayed."
Robocorp is ranked 11th in Robotic Process Automation (RPA) with 13 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 763 reviews. Robocorp is rated 7.6, while UiPath is rated 8.8. The top reviewer of Robocorp writes "The Python base is very valuable for AI and data science but stability could improve". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". Robocorp is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism Cloud, Blue Prism and ElectroNeek, whereas UiPath is most compared with Microsoft Power Automate, Blue Prism, Automation Anywhere (AA), Pega Robotic Process Automation and Tungsten RPA. See our Robocorp vs. UiPath report.
See our list of best Robotic Process Automation (RPA) vendors.
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