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SAP Business Suite vs Siebel comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP Business Suite
Ranking in Order Management Hubs
11th
Average Rating
7.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Siebel
Ranking in Order Management Hubs
18th
Average Rating
7.6
Number of Reviews
6
Ranking in other categories
Field Service Management (6th), Product Configuration and Quoting (10th)
 

Mindshare comparison

As of April 2025, in the Order Management Hubs category, the mindshare of SAP Business Suite is 3.7%, up from 3.6% compared to the previous year. The mindshare of Siebel is 0.6%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Order Management Hubs
 

Featured Reviews

it_user460548 - PeerSpot reviewer
The solution has enabled us to improve process and stocks control, planning and decision making.
Valuable for us is the flexibility of the SD module which allows us to address the complexity of this area The solution has enabled us to: ascertain costs and profitability online improve process control improve stocks control improve our planning and decision making process take advantage of…
MT
We're able to customize the business rules with code and to integrate it with middleware applications to manage the rules externally. The interactions with social networks can’t be managed with it.
Siebel's most valuable feature is the web interface. As far as CRM's go, it's a very flexible solution, and we're able to customize the business rules with code and to integrate it with middleware applications to manage the rules externally. In our case, we've integrated all our BSS and OSS applications with Siebel using TIBCO v5.6. The application itself contains complete functionalities needed to manage the interactions with clients -- quotes, opportunities, and offers. Also, we can register the interactions with our clients. We have another instance of Siebel CRM (7.8) and in that case we have integrated also with Tibco BW 5.9 and we are currently using other products from Tibco for developing the BPM processes related (Tibco iDecisions as BPM).
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Comparisons

No data available
 

Overview

Information not available
 

Sample Customers

Lenovo, Molson Coors Brewing Company, City of Boston, Colorado Department of Transportation, The NEC Group, University of Amsterdam, The Charmer Sunbelt Group, Alliander N.V., Chemion Logistik GmbH, National Football League, National Basketball Association, Direct Relief, CIR food, The VELUX Group
Hover Automotive India, Smiles, Bouygues Telecom, Abu Dhabi Judicial Department, Lawn Tennis Association Boosts Tennis, Southwest Airlines
Find out what your peers are saying about SAP Business Suite vs. Siebel and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.