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Secret Double Octopus vs Thales Authenticators comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
6.0
Thales Authenticators customer service now receives praise for improved technical support and quicker response times, enhancing customer satisfaction.
 

Room For Improvement

No sentiment score available
Sentiment score
7.8
Users want better integration with Microsoft 365, simplified token replacement, and improved multi-tenant support in Thales Authenticators.
 

Scalability Issues

No sentiment score available
Sentiment score
8.0
Thales Authenticators is highly scalable, efficiently managing users and entities, with room for improvement in certain scenarios.
 

Setup Cost

No sentiment score available
No sentiment score available
Enterprise buyers find Thales Authenticators costly but satisfactory, with high annual fees including SafeNet, outpricing Microsoft.
 

Stability Issues

No sentiment score available
Sentiment score
8.8
Thales Authenticators are generally stable, but some users face issues like token lockouts and crashes, needing improvements.
 

Valuable Features

No sentiment score available
Sentiment score
8.3
Thales Authenticators provide scalable, stable authentication with hardware tokens, OTP integration, intuitive management, and offline security for remote users.
 

Categories and Ranking

Secret Double Octopus
Ranking in Authentication Systems
24th
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
Passwordless Authentication (5th)
Thales Authenticators
Ranking in Authentication Systems
16th
Average Rating
7.8
Reviews Sentiment
7.6
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Authentication Systems category, the mindshare of Secret Double Octopus is 0.7%, up from 0.5% compared to the previous year. The mindshare of Thales Authenticators is 2.9%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

Gaurav Gaurav - PeerSpot reviewer
A solution with good capabilities across a wide range of platforms that comes with a useful mobile application, but upgrades cause issues
We have noticed that patches and upgrades cause issues with how the application functions, due to the lack of stability of the product. However, we would recommend the solution because it has good capabilities, across a wide range of platforms, and the mobile application allows for use via Bluetooth, so users don't have to be connected to the internet. I would rate this solution a seven out of ten.
Gustavo Merighi - PeerSpot reviewer
Has an easy-to-use management interface and a straightforward initial setup process
Our primary use cases include multifactor authentication for VPN connections and access to security tools like jump servers and firewalls. We also use it to enhance security measures in an enterprise environment The most valuable feature is the YAML 2.0 integration. It has an easy-to-use…
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Top Industries

By visitors reading reviews
Manufacturing Company
22%
Computer Software Company
15%
Financial Services Firm
10%
University
7%
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
10%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

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What do you like most about Thales Authenticators?
We use this solution to log into virtual machines like VMware and VMware Horizon.
What needs improvement with Thales Authenticators?
Currently, the solution fulfills our requirements. We are very satisfied with its features, and do not have any specific ideas for improvement right now. Perhaps, in the future, three-factor authen...
What is your primary use case for Thales Authenticators?
Our employees, whether working on-site or remotely, use Thales Authenticators for two-factor authentication to log in to their laptops or PCs. This is our primary use case.
 

Also Known As

Octopus Authenticator
Gemalto Ezio, Ezio, Gemalto Authenticators, SafeNet Authentication Manager
 

Overview

 

Sample Customers

United Technologies (UTC), American Family Association, ASL Airlines France, BNP Paribas, A Fortune 50 Bank, Bingham County Idaho, Britannia Financial Services, Carolina Behavioral Health Alliance LLC, European Commission, County of Midland Michigan, JRM Construction Management, Greer Commission of Public Works, Poste Italiane, Kennedy Wilson Europe, Key Mechanical, Marker Therapeutics Inc, Mediawan, Ministero Dell'interno, FairPrice, NTUC Health, Mercatus, TBC, Techni-Photo, Tinsa Group, Yates Law, Weil, Gotshal & Manges LLP, Z-Medica Corporation, A Member of the 5 largest US law firms.
Standard Chartered Bank (SCB)
Find out what your peers are saying about Microsoft, Cisco, Fortinet and others in Authentication Systems. Updated: November 2024.
816,406 professionals have used our research since 2012.