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Secureworks Red Cloak Threat Detection and Response [EOL] vs VMware Carbon Black Endpoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Valuable Features

No sentiment score available
Sentiment score
8.8
VMware Carbon Black Endpoint offers robust remote security with intuitive real-time detection, AI-driven threat response, and centralized cloud control.
 

Room For Improvement

No sentiment score available
No sentiment score available
VMware Carbon Black Endpoint struggles with mobile support, complex UI, performance issues, inadequate reporting, and insufficient third-party integration.
 

Stability Issues

No sentiment score available
Sentiment score
7.5
VMware Carbon Black Endpoint is stable, lightweight, reliable, and highly rated, though minor issues with sensors and updates occasionally occur.
 

Scalability Issues

No sentiment score available
No sentiment score available
VMware Carbon Black Endpoint is highly scalable and adaptable for various enterprises, praised for ease of adding tenants and managing environments.
 

Customer Service

No sentiment score available
No sentiment score available
VMware Carbon Black Endpoint support is generally praised as effective and knowledgeable, but some report delays and issues with tiered support.
 

Setup Cost

No sentiment score available
Sentiment score
3.0
VMware Carbon Black Endpoint licensing is seen as expensive and inflexible, with prices ranging from $15 to $7,000 per node.
 

Categories and Ranking

Secureworks Red Cloak Threa...
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
VMware Carbon Black Endpoint
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
63
Ranking in other categories
Endpoint Protection Platform (EPP) (18th), Security Incident Response (1st), Endpoint Detection and Response (EDR) (15th), Ransomware Protection (4th)
 

Featured Reviews

reviewer1646754 - PeerSpot reviewer
Simple deployment with good reports and dashboard
In terms of what could be improved, there are a lot of things identified and there is a lot of continuous improvement. A lot of the things are of a short time frame and a lot are way out. There was a tuning process but nothing specifically to call out. As for what could be included in the next release, we are working on the basic feature set. There are probably some things that, as we move through it, we'll come across that are deficient but right now we are not that far along to know. I don't want to say that they could not do certain advancement. For example, there are some automated network response portions that we want to turn up, but we're not ready for that. I don't even know what the capabilities are there, but that's something that, probably in the next 24 months, we will move forward on.
Durai  Singh - PeerSpot reviewer
The solution is expensive, support is poor, and it takes time to understand the product
I have worked with traditional antivirus solutions like Symantec, McAfee, Trend Micro, Kaspersky, Sophos, and F-Secure. Broadcom acquired Symantec, and Trellix acquired McAfee. The market is disturbed as other solutions are acquiring the traditional leaders. Getting support is becoming a challenge. Carbon Black provides endpoint detection and response. CrowdStrike provides vulnerability assessment and application testing features. It gives additional threat prevention to the customer. So, I prefer CrowdStrike over Carbon Black. Carbon Black and CrowdStrike provide very good market strategies.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
8%
Financial Services Firm
8%
Healthcare Company
8%
Computer Software Company
15%
Financial Services Firm
10%
Government
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
 

Also Known As

Red Cloak Threat Detection and Response, Red Cloak TDR
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

Ricoh
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
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