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SentinelOne Singularity Cloud Security vs Zscaler Zero Trust Exchange Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
SentinelOne Singularity Cloud Security boosts productivity, improves threat detection, saves costs, and enhances security operations with seamless integration.
Sentiment score
7.6
Zscaler Zero Trust Exchange improved infrastructure, user experience, visibility, and satisfaction while enhancing security and client trust in efficiency.
The detailed information PingSafe gives about how to fix vulnerabilities reduces the time spent on remediation by about 70 to 80 percent.
After implementing SentinelOne, it takes about five to seven minutes.
Our ability to get in and review our vulnerability stance, whether daily, monthly, weekly, or whatever it might be, has drastically improved over our prior provider.
 

Customer Service

Sentiment score
8.5
SentinelOne Singularity Cloud Security offers reliable support with quick response times, knowledgeable assistance, and effective issue resolution, despite occasional variations.
Sentiment score
6.7
Zscaler's customer support is praised for professionalism and accessibility but criticized for inconsistent response times and issue resolution.
When we send an email, they respond quickly and proactively provide solutions.
They took direct responsibility for the system and could solve queries quickly.
Having a reliable team ready and willing to assist with any issues is essential.
 

Scalability Issues

Sentiment score
9.0
SentinelOne Singularity Cloud Security offers scalable, flexible cloud-based deployment, efficiently supporting various environments with seamless multi-tenancy and auto-scaling.
Sentiment score
7.9
Zscaler Zero Trust Exchange excels in scalability, cloud-based expansion, and integration, offering robust network access and security for enterprises.
As soon as we need to add somebody, we just add them to NinjaOne, and then we have a script set up where it automatically deploys and adds them to whichever group we need.
I would rate it a 10 out of 10 for scalability.
Scalability is no longer a concern because Cloud Native Security is a fully cloud-based resource.
 

Stability Issues

Sentiment score
8.4
SentinelOne Singularity Cloud Security is reliable and stable, but some users note UI lag and communication challenges.
Sentiment score
7.9
Zscaler Zero Trust Exchange Platform is reliable and stable, with high user ratings and effective data protection.
In my experience, there has been 100 percent uptime.
SentinelOne Singularity Cloud is incredibly reliable.
The cloud console is very resilient.
 

Room For Improvement

SentinelOne Singularity Cloud requires better search, firewall, stability, legacy support, third-party integrations, UI, deployment, and resource education.
Zscaler Platform needs faster speed, better support, scalability, flexibility, improved usability, integration, documentation, and enhanced data security.
If I had to ask for anything to make it easier, it would be signed images that are GPG signed and a public repository where we can get the bits from.
If they can merge Kubernetes Security with other modules related to Kubernetes, that would help us to get more modules in the current subscription.
As organizations move to the cloud, a cloud posture management tool that offers complete cloud visibility becomes crucial for maintaining compliance.
 

Setup Cost

SentinelOne Singularity Cloud Security offers competitive, customizable pricing, seen as cost-effective, especially against CrowdStrike, despite occasional higher costs.
Enterprise users view Zscaler's Zero Trust pricing as flexible and competitive but often expensive, with costs varying by features and size.
With very little negotiation involved, we just let them know what we could pay and they were willing to meet us at slightly above what we paid with Sophos, which was still very fair for what we were looking at.
The price was very, very important to us, and it came down to the price when we were doing our evaluations WatchGuard and SentinelOne.
Covering our 50,000 endpoints would have nearly bankrupted most security programs, even well-funded ones like ours.
 

Valuable Features

SentinelOne Singularity Cloud excels in usability, real-time detection, automated remediation, seamless integration, and enhances productivity with minimal false positives.
Zscaler Zero Trust Exchange provides secure, scalable access and data protection with seamless integration, praised for reliability and configurability.
The real-time detection and response capabilities of SentinelOne Singularity Cloud impressive because it is a platform that uses artificial intelligence to determine what is normal and what is abnormal and can lock down any virus it may encounter.
We were shown how ransomware can be immediately stopped in real-time. That was huge.
Our previous product took a lot of man hours to manage. Once we got Singularity Cloud Workload Security, it freed up our time to work on other tasks.
 

Categories and Ranking

SentinelOne Singularity Clo...
Ranking in Cloud Security Posture Management (CSPM)
4th
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
3rd
Average Rating
8.6
Reviews Sentiment
8.0
Number of Reviews
99
Ranking in other categories
Vulnerability Management (6th), Cloud and Data Center Security (5th), Container Security (3rd), Cloud Workload Protection Platforms (CWPP) (4th), Compliance Management (3rd)
Zscaler Zero Trust Exchange...
Ranking in Cloud Security Posture Management (CSPM)
11th
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
10th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
62
Ranking in other categories
Data Loss Prevention (DLP) (4th), Cloud Access Security Brokers (CASB) (3rd), Application Control (3rd), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (2nd), Remote Browser Isolation (RBI) (1st)
 

Featured Reviews

Andrew W - PeerSpot reviewer
Tells us about vulnerabilities as well as their impact and helps to focus on real issues
Looking at all the different pieces, it has got everything we need. Some of the pieces we do not even use. For example, we do not have Kubernetes Security. We are not running any K8 clusters, so it is good for us. Overall, we find the solution to be fantastic. There can be additional education components. This may not be truly fair to them because of what the product is going for, but it would be great to see additional education for compliance. It is not a criticism of the tool per se, but anything to help non-development resources understand some of the complexities of the cloud is always appreciated. Any additional educational resources are always helpful for security teams, especially those without a development background.
Vikram Srirama. - PeerSpot reviewer
A VPN alternative that delivers a zero trust model
The pricing for Private Access seems to be on the expensive side, and I believe they should consider making it more competitive with other solutions. Specifically, they could improve pricing by offering customizable packages that cater to each customer's specific needs. Connectivity to voice-over IP (VoIP) solutions, both private and VoIP, is scheduled to be included in the upcoming week.
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Use our free recommendation engine to learn which Cloud Security Posture Management (CSPM) solutions are best for your needs.
824,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
15%
Manufacturing Company
9%
Government
5%
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about PingSafe?
The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best features.
What is your experience regarding pricing and costs for PingSafe?
The pricing is somewhat high compared to other market tools. This cost can be particularly prohibitive for small businesses and startups.
What needs improvement with PingSafe?
To enhance the notification system's efficiency, resolved issues should be promptly removed from the portal. Currently, these issues take two to three hours to be removed, creating unnecessary clut...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What is your experience regarding pricing and costs for Zscaler SASE?
Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of the features, so my advice for organizations would be to evaluate their specific n...
 

Also Known As

PingSafe
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Information Not Available
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about SentinelOne Singularity Cloud Security vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.