Intelligent service management platform to accelerate service delivery and customer delight
Service Creatio offers out-of-the-box processes based on industry
best practices for medium and large organizations. Manage customer
requests and automate service operations by following pre-defined
processes for customer care excellence.
Creatio recognized in Gartner 2016 Magic Quadrant for the CRM Customer
Engagement Center, as well listed in Five Categories of The Gartner CRM
Vendor Guide 2016 (SFA, Partner Relationship Management, Inside Sales
and Customer Service Software).
SugarCRM is a versatile CRM solution that facilitates communication and organization within a company. Its primary use case includes call and comment logging, account relation, customer detail storage, verification handling, transaction tracking, marketing material management, and payment transaction handling. The most valuable functionalities include customizable exports of graphics, statuses, complaints, and tasks, as well as its scalability, stability, and low cost. It integrates well with Jira and can be easily configured. The platform improves efficiency, productivity, collaboration, communication, and coordination within organizations, while also providing valuable insights and data analytics for informed decision-making.
