SHIELD vs ThreatMetrix comparison

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SHIELD

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between SHIELD and ThreatMetrix based on real PeerSpot user reviews.

Find out what your peers are saying about NICE, ThreatMetrix, FICO and others in Fraud Detection and Prevention.

To learn more, read our detailed Fraud Detection and Prevention Report (Updated: December 2024).

Fraud Detection and Prevention

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Helped 831,265 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SHIELD

Ranking in Fraud Detection and Prevention

19th

Average Rating

3.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

ThreatMetrix

Ranking in Fraud Detection and Prevention

2nd

Average Rating

8.2

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2025, in the Fraud Detection and Prevention category, the mindshare of SHIELD is 1.5%, up from 0.2% compared to the previous year. The mindshare of ThreatMetrix is 15.0%, up from 12.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Fraud Detection and Prevention

Featured Reviews

reviewer2561490

Head of Innovation at a tech vendor with 51-200 employees

Effective fraud prevention but expensive

We are using SHIELD as the end user for our gaming platform to prevent fraud with our gamers Earlier, there were multiple instances of security issues, like fraud where users were playing with each other and using multiple accounts to redeem cashbacks. Fraud prevention has helped us reduce these…

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Sohom Roy

Senior Director at CSS Corp

Enables to identify and analyze real-time incidents and mitigate risks

The setup is not complex. It is pretty standard. I rate the ease of setup a nine out of ten. The deployment time depends on the applications and environment into which we integrate it. The product provides a lot of API documentation. The product is cloud-based. One or two people are enough to deploy the solution. We need some maintenance when new versions or patches need to be upgraded. It requires minimal maintenance.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We find the device fingerprinting feature valuable."

"Accessible custom rules with a monthly update on performance."

"The solution is stable."

"The most valuable feature the solution has is that it is able to do a fairly accurate fraud assessment of a credit card transaction based on a variety of parameters configured by the merchant."

"The user interface, the portal, is very helpful in describing what attributes of concern are associated with the device."

"It is a stable solution."

"The solution can be easily integrated with applications."

"The most valuable thing is about the IP. They have a database of malicious IP addresses against which they check. They have a huge database for routed devices and the devices that have been used in the past to commit fraud. They have extensive historical records of all of that information, and that's probably the most valuable thing about ThreatMetrix. Over the years, they have been collecting and persisting globally across all the banking and financial services. They have been storing all this information. It is this stored information that I and my team find valuable; it is not so much their technology. If you are running it on a simulator and trying to maliciously clone and copy IP addresses and stuff like that, they have a bunch of technologies, like routes section and all the other stuff. It is just that they have something that no one else can deal with, that is, massive amounts of big data about the malicious IP addresses, malicious device fingerprinting, the fingerprinting router devices, and the fingerprints. You can query against this stored information to find out whether your app is in a good, nice environment. If yes, you get a green light. The last time I checked, there were about 400 or 500 features that they can stack against, which is pretty extensive. They give you a score against all those features for every application that you installed on it. It is pretty good in that sense."

"There is excellent documentation available."

Cons

"It is a costly solution since they charge based on MAU."

"Could be more intuitive and user friendly."

"SDK is probably where the biggest issue is. The SDK configuration is a bit lacking. If you are integrating it into your workflow, it is very cumbersome and very difficult to integrate. You have to understand and be an expert in low-level mobile applications to integrate this stuff. Integration should be easy based on what they are providing, but unfortunately, it is not. It is very difficult. My work has been trying to simplify the integration process because integrations bring a lot of value. Most companies don't see their value because it is such a difficult process. For integration, you have to get it right as well, but it is very difficult to get it right because they don't help you in tuning your future parameters. Because of this, it is very difficult to tune your future parameters and your risk score. If you are Uber, your risk score will be very different from a banking client that is pushing funds. These two things need to be improved for me. The rest is pretty good."

"The tool is very expensive."

"We encountered a few issues with API calls to the solution."

"We are only using one feature. We haven't found the other features to be very good or very powerful."

"It would be useful if they could offer real-time processing."

"The interface does look a bit outdated."

"One limitation is it only maintains six months' worth of data. It would be nice if it went back even further to help us really identify and flush out patterns that go on longer."

Pricing and Cost Advice

Information not available

"I am not aware of the price. I have always come in after it has been negotiated. The clients do get a return on their investment. It mitigated a massive DDoS, and it definitely detects fraudulent activities on banking platforms. They have definitely got their ROI back because there is continued investment in ThreatMetrix over time."

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

51%

Computer Software Company

10%

Insurance Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for SHIELD?

The solution is too expensive. On a scale of one to ten, I would rate it nine or ten in terms of cost.

What needs improvement with SHIELD?

It is a costly solution since they charge based on MAU. We want to optimize the cost for our platform, and the high cost is the only problem we have with SHIELD.

What is your primary use case for SHIELD?

We are using SHIELD as the end user for our gaming platform to prevent fraud with our gamers.

What do you like most about ThreatMetrix?

It is a stable solution.

What is your experience regarding pricing and costs for ThreatMetrix?

An average of 8000 hits a year costs $60,000.

What needs improvement with ThreatMetrix?

The tool is very expensive.

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Product Reports

Fraud Detection and Prevention

Download SHIELD product report

Download ThreatMetrix product report

Overview

SHIELD is a device-first, risk AI platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activity.

SHIELD identifies the root of fraud with the global standard for device identification (SHIELD Device ID) and actionable risk intelligence, empowering businesses to stay ahead of new and unknown fraud threats.

We are trusted by global unicorns like inDrive, Alibaba, Swiggy, Meesho, TrueMoney, and more. With offices in San Francisco, Miami, London, Berlin, Jakarta, Bengaluru, Beijing, and Singapore, we are rapidly achieving our mission - eliminating unfairness to enable trust for the world.

For more information, visit shield.com

SHIELD

ThreatMetrix is a robust fraud prevention solution, enhancing fraud assessments through a vast database of malicious IP addresses and device fingerprints. Its easy integration and real-time analytics offer valuable insights, making it ideal for assessing transaction risks and maintaining device identity integrity.

ThreatMetrix provides a user-friendly interface for transaction analysis, featuring customizable rules and reports to monitor suspicious activities. Its device profiling and real-time analytics deliver comprehensive insights into login attempts and activities, contributing to effective fraud detection and risk management. Users benefit from simple integration and scalability, supported by dependable technical support and proactive updates. While effective, enhancements are needed in SDK integration complexity, real-time processing, and case management automation. An outdated interface, high pricing, limited data storage, and the need for better data field collaboration also present challenges. More intuitive rule engines and comprehensive threat detection features would improve the user experience.

What are ThreatMetrix's most important features?

Vast Database: Provides accurate fraud assessments using malicious IP addresses and device fingerprints.
Customizable Rules: Offers adaptable transaction analysis with diverse reporting capabilities.
Device Profiling: Maintains integrity through detailed device intelligence.
Real-Time Analytics: Delivers insights into login attempts and user activities.
Scalability and Integration: Facilitates easy system integration for varied business needs.

What benefits or ROI should users expect?

Accurate Fraud Detection: Through comprehensive data analysis.
Risk Mitigation: Offers insights for effective prevention strategies.
Enhanced Security: Identifies unauthorized access and potential threats.
Simple Integration: Seamless implementation in existing systems.
Reliability: Users gain consistent support and updates.

ThreatMetrix is implemented across industries like retail, banking, and digital services for fraud detection, device intelligence, and maintaining device identity integrity. Organizations employ it to detect unauthorized mobile access, identify credit card fraud, and prevent identity theft. Integrated through an SDK with backend API management, it enables device checks, transaction risk assessment, and access control management.

Sample Customers

Information Not Available

Trip Advisor, Stone Hub, TD Bank, Rabobank, GoPro

Fraud Detection and Prevention