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Software AG ARIS Process Mining vs Tungsten Insight comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Software AG ARIS Process Mi...
Ranking in Process Mining
8th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
6
Ranking in other categories
Business Performance Management (13th)
Tungsten Insight
Ranking in Process Mining
17th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
BI (Business Intelligence) Tools (48th)
 

Mindshare comparison

As of April 2025, in the Process Mining category, the mindshare of Software AG ARIS Process Mining is 2.7%, down from 2.8% compared to the previous year. The mindshare of Tungsten Insight is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining
 

Featured Reviews

Gopinath Bandekar - PeerSpot reviewer
A stable cloud-based solution that allows optimization in addition to process discovery and analysis
When the process models are transferred back to the design environment for further optimization and simulations, we need to see some improvements in the way the models get created in the design. It is very limited because of the transactional data. It seamlessly creates the BPML as well, but it would be easier if the other model, the EPC, were also created simultaneously.
reviewer2005506 - PeerSpot reviewer
Great reporting and customizations with good reliability
A lot of the improvement is not so much the product as it is how it's deployed; it's about mapping against what you need to improve your processes, whether it's the Kofax kind of shows in the IDP. You've got process orchestration, extraction and robotic process automation, process orchestration, and then mobile. Tracking what you need out of those, either all five together or one of those separated out, is usually what's more critical. They do add capabilities to the tool. However, from our perspective as a consulting organization, the real key is whether you are getting the data you need to improve your process or if your reporting is not providing you with the desired information you need to improve your processes. If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a stable solution...I rate the technical support a ten out of ten...On a scale of one to ten, where one is difficult, and ten is easy, I rate the setup a nine."
"It is very easy to work on the way the ETL happens in ARIS Process Mining."
"The interface is simplified and easy to use."
"One feature I found really cool was the Conformance Engine."
"I have found Software AG ARIS Process Mining scalable."
"You can easily customize reporting to pull the fields that interest you."
"The initial setup is straightforward."
"It provides the ability to design applications directly."
 

Cons

"Customizing KPIs and building dashboards were not as intuitive as other similar tools."
"There should be a single site for modeling and mining."
"I guess we have many unnecessary steps within our processes. There is room for automation and room for enhancement within our application portfolio management...In short, I would like to eliminate unnecessary steps in some processes in this solution."
"The installation is straightforward, we didn't have any technical issues with installing. However, we needed support to complete the implementation."
"When the process models are transferred back to the design environment for further optimization and simulations, we need to see some improvements in the way the models get created in the design."
"If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing."
"The initial setup is complex and would be difficult to carry out without any training."
"It would be ideal if there were some standard forms that could be customized."
 

Pricing and Cost Advice

"The pricing is based on licenses."
"Looking at the value it gives, ARIS Process Mining's pricing is fair."
"We pay for a license to use this solution."
"It's highly-priced, so it's not exactly a cheap product...We are getting what we are paying for, so on a scale of one to ten, or one is low, and ten is a high price, I rate the pricing a nine out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
15%
Energy/Utilities Company
11%
Manufacturing Company
10%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Software AG ARIS Process Mining?
It is very easy to work on the way the ETL happens in ARIS Process Mining.
What is your experience regarding pricing and costs for Software AG ARIS Process Mining?
Looking at the value it gives, ARIS Process Mining's pricing is fair. However, if you compare the product's price to others, you might possibly find it a little expensive. The licensing fee for ARI...
What is your primary use case for Software AG ARIS Process Mining?
Process mining solutions present in the market give the process discovery perspective. ARIS Process Mining is the only product suite that goes beyond the process discovery and analysis part. After ...
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Also Known As

ARIS Process Performance Manager
Kofax Insight
 

Overview

 

Sample Customers

AliCorp, Dubai Municipality, Encevo, PSA Groupe - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as being named a market leader for Process Mining with more than 30 years of experience in the business process management market, serving users worldwide, from 1 user companies to the Fortune 500.
Infosys,HMI, krungsri, Cegeka
Find out what your peers are saying about Software AG ARIS Process Mining vs. Tungsten Insight and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.